The document summarizes the results of a survey of 44 members of the Point9 User Group on their current and planned use of collaboration and unified communication services. Key findings include:
- The top 3 providers currently used are Intercall (27%), on-premise solutions (16%), and Verizon (11%).
- 45% of enterprises currently use Microsoft UC solutions and many others use alternatives like WebEx, Nortel, Google, and Adobe.
- No enterprises indicated using only on-premise solutions, with most opting for hybrid or hosted models.
- The majority (68%) see integrating existing collaboration services with their UC solution as the future, while 32% remain undecided