1. Sales Manager Hosting Eastern Europe Jan Lekszycki Parallels Automation Cloud Services Delivery Automation

3. 100+ patents filed, pending or granted

4. Profitable, self-funded, 50%+ 4-year growth CAGR

6. #1 Cloud Service Enablement provider with reach into 90% of small business clouds (5000+ providers)

7. 2M+ desktops WW

8. #1 in Mac Virtualization with 73% retail new units market share (for Q1 2010)65% Self-Service Control Panels 35% Provisioning Billing Server Virtualization

10. Galleries’, CMS applications

11. eCommerce & eMarketing,

12. Payment, Certificate, Domains

14. Monitoring

15. Security

16. Network Tools

18. Fax, Mobile/Sync, Chat, Lists, Mass Mailer, Groups

19. Collaboration

20. Voice, Video

21. MobileSelf-Service Control Panels Parallels Panels for Customers & Channel Provisioning Parallels Operation Automation Billing Parallels Business Automation Virtualization Parallels Containers, Parallels Server Bare Metal

23. Create a better experience

24. Up-selling and cross-selling

25. Improving offering quality

26. Grow customer satisfaction

27. Optimize Operations

28. Develop new services

29. Drive better bundled services

31. Proven with Hundreds of Service Providers CSPs Mass Market Hosting VAR & SaaS ISV 3

32. Deliver any Cloud Service Back Office Systems ERP Integrate Marketplace CRM Syndication Parallels Automation Parallels Automation DomainRegistrar Aggregate Integrate Hosted externally Services Helpdesk Billing PaymentGateway Provision SSL MS CRM AggregatedSaaS SaaS 200+ APSApps APSCatalog BlackBerry MSExchange VirtualizedServices SharedHosting ParallelsContainers ParallelsServer OCS MSSharePoint Hosted internally

33. Parallels Automation Integrate New graphic goes in here Parallels Automation Aggregate Integrate Provision

34. Parallels Automation Integrate Customer Self Service Resource Management Product Catalog Billing Sales & Marketing Order Processing Service Delivery Reseller Management Account Management Promotion Analytics New graphic goes in here Parallels Automation Aggregate Integrate Virtualized Infrastructure Provision Linux Windows

35. Complete Cloud Service Delivery External Systems Internal Systems Taxation Billing & Order Processing Multi-Tier Resellers Workflow Engine Notifications E-Commerce Domain Gate CRM Promos & Discounts Service Plan Manager Fraud Screening Helpdesk License Gate Accounting System ProvisioningDe-provisioning Multi-TierResellers Monitoring Payment Gate SubscriptionsManagement Localization NetworkManagement Reporting System Service PlanManagement LicenseManagement Alerts and Notifications ERP System SSL Gate Customer Self Service Event Management ServerManagement BrandingCustomizations ApplicationManagement Securityand Audit Internal Provisioning or Billing System(s)

36. Increase Revenue Per User: More Services No system in the market does what PA does.

37. Broadest Support for Microsoft-based services Shared Web and Database Hosting Dedicated Hosting Virtual Desktops Hosted M&C Hosted CRM Virtual Servers/Cloud Coming Q1 Coming Q1 DNS Confidential

39. Performance degradation on overload instead of faultsHigh availability and increased stability Shared Hosting NG Service Module VPS level isolation with simplicity of Shared Hosting Every site is limited by CPU, RAM, bandwidth VPS like fair CPU scheduling Different site limits/SLA for different users Site isolation for high SLAs Zero Downtime Maintenance Seamless capacity management Top resource consumers reporting Simple Maintenance Parallels recommends ProLiantDL160 G6 24G RAM, 2x Intel 5520, 250G SATA PowerEdge R410, C6100 24G RAM, 2x Intel 5520, 250G SATA By consolidating servers with 5-10x in density of websites With very simple servers upgrade and replacement Reduce OPEX

40. Customer logs into System Center Web Interface for VM creation and management Integrated with DDTK-H for System Center users Automating Hyper-V Service Delivery – Jan 2011 Fastest time to market with Hyper-V services Applications, VPS, cloud services promotions, unified billing Create and market high margin service plans Service Provider rapidly creates storefront Focus on ARPU and customer service Automate cloud services storefront End-to-end ordering, provisioning, billing, etc. Sell packages, up-sell services, unified billing Rapidly deploy Hyper-V VMs

41. Enterprise PBX features without upfront investments Pay as you grow Tightly integrated with other messaging and collaboration services Benefits for Small Business One more essential communication service Enter the new marketwith fast growth rate Upsell to the existing e-mail and IM customers Parallels Automation H1 2011 –Hosted VoIP Advanced Telephony Services Benefits for Cloud Provider

42. Automate BroadSoft VoIP Communications Services Add VoIP to your cloud services Automate delivery of hosted BroadSoft BroadWorks For large customer base Syndicate and sell BroadWorks hosted by a BroadSoft provider Enter market with minimal investment Make VoIP more profitable Automate VoIP service delivery for lower costs Integrated VoIP with Microsoft UC features for higher ARPU Unified billing for less churn

43. Attract more customers by allowing them to configure and order Cloud Servers through intuitive configuration screen. Intuitive Server Configurator Be more flexible by offering billing based on hourly usage. Customers pay only for their real usage. Hourly Billing With the new intuitive setup wizard Resellers can go live in a matter of minutes. Reseller Setup Parallels Automation Q1 2011 –Cloud Servers & Resellers

44. Accelerate Office 365 Syndication Delivery Fastest way to launch Office 365 Cloud service delivery platform Deliver Office 365 as a SaaS service Add new Office 365 services as they become available Parallels Automation at Service Provider Make Office 365 more profitable Additional Services Create profitable cloud services bundles Add additional cloud services without development effort Create downstream reseller channel (when supported by MS) Syndication

45. Parallels Automation & Microsoft Office365 19