1. 14-11-2008
Creating operational excellence
Ron van Valkengoed
rvanvalkengoed@ezwim.com
© Copyright Ezwim 2008

2. Today’s agenda
 Market Challenges
 Ezwim proposition
 Ezwim service outline
 Ezwim facts & figures
 Online demo Ezwim services
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3. Enterprise Challenges
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4. Facts on telecom costs
Total telecom spend went up: 18% in 2007 compared to 2006.

 The data cost category has more than Doubled since 2006 to reach 8% of
Telecom Costs.
Roaming costs are on a steady  however roaming continues to represent

an important cost category representing 31% of telecom cost
 Private use of Mobile phones is common:
 30% of calling cost is private.
 Holiday destinations top the roaming country list in July and August.
 January 1st – Happy New Year – is the no.1 SMS volume day.
Private usage of the company mobile is on the rise:  8,3% since 2006.

expected in Q1-2009
Next Annual Ezwim Telecom Monitor
Source: Ezwim Telecom Monitor 2007
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5. Market Need
Market Need
14-11-2008
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6. About Ezwim
Our proposition
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7. Market proposition
Telecom Expense Telecom Service
Management (TEM) Management (TSM)
Cost are High and Service Management
Key Drivers
Increasing Complexity
• Fragmentation
• Mobile Data
• New Services
• Roaming
Driven By
• No Standard Processes
• Personal Spend
• Manual Handling
• Insight • Standardization
• Allocation • Automation
Market Need
• Reduce Usage • Reduce Overhead
15 – 40 % > 50 %
Benefit savings on
savings on
overhead
telecom spend
Cost / Benefit
1÷7
Ratio Ezwim
Proposition
Source: Ezwim Analysis
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8. Key functionalities
Telecom cost analysis
Information on telecom spend and usage across all levels of the organisation (country, site, cost
center, end-user). Telecom usage analysis and trend reports offer comprehensive insight into telecom
spend over time. In addition any custom-analysis can be made on request.
Exception reporting
User definable watchpoints immediately expose potential abuse or exceptional costs.
Access on all levels
Access rights can be given on multinational, country, site, cost center and on end user level.
Split Billing & Cost Allocation
This enables companies to ensure costs are placed where they belong. Implementation and
reinforcement of corporate policies on private spend, as well as allocation of costs to departments or
cost centers will become easy.
Fleet management
TTM allows to keep the user and inventory administration up-to-date with minimal effort. Any
inconsistency with the operator data will immediately be signalled.
Telecom Service Management
Workflow management service that automates standardized processes so they can be executed
efficiently.
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9. Service outline
Ezwim Total Telecom Management™ service outline
Ezwim MNC Portal
International dashboard
service
Ezwim
Consolidation
MNC Portal™
Currency conversion
SLA reporting
Fleet/service management
IMAC & SLA management
Local dashboard
service
Ezwim
United Nether-
Cost allocation
……..
France USA
Split billing Kingdom lands
Fleet/service management
Fixed / Fixed / Fixed / Fixed / Fixed /
Provider
service
mobile mobile mobile mobile mobile
Monthly operator data
provider provider provider provider provider
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10. About Ezwim
Facts & Figures
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11. About Ezwim
Ezwim delivers Telecom Management services to enterprises and Online Telecom
Manager services to operators using a Software-as-a-Service (SaaS) set up.
Ezwim’s solution, Total Telecom Management (TTM), (Telecom Expense Management &
Telecom Service Management) helps you to manage your telecom resources more effectively
regardless of the number of operators or end-users involved.
Our clients
Ezwim Facts
99,8% Service Uptime | > 70 Blue Chip Customers |
> 1.000.000 End Users | > 1 Billion Call Detail records processed per annum
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12. Questions?
14-11-2008
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13. Thank you
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