1. WILLIAM BEROU
3 Bronce St. Tugatog, Malabon City,Philippines
(39)338-490-3750 /w_berou@yahoo.com
Sr. ITOfficer
Insightful, results-driven IT Professionalwith notable success on the job while participating in planning, analyzing and implementing solutions in
supportof business objectives. Excels at providing supportfor users in a network environment with regards to various issues and applications as
well as with Server and NetworkAdministration. Adaptable, efficient and comfortable in leading, coordinating and managing big projects such
system implementations, ship refits, dry docksand new build setups.
AREAS OF EXPERTISE:
 Networking
 Server and NetworkAdministration
 PCSupport ( Hardware)
 Data Recovery / DisasterRecovery
 Knowledgeable in Virtual Machine operation / setup / configuration and troubleshooting.
 DHCP / Active Directory / Windows Servers
 Project Management
 Data Management
 Software Testing
 UserTraining
 Data protection
 Safety
ProfessionalExperience
2003 – Present– Computer Systems Specialist / Computer Officer / Senior IT Officer( PrincessCruise Lines)
- Provides frontline Technical Support / Training forOnboard users :
o Server environment, VMand physical servers.Networkand Server administration,
o user support - Microsoft Office 2007-2010, Microsoft windows XP, 7, 8, NT 4.0, Lotus Notes, various industry specific
software
- Onsite project manager, coordinating with international resources to facilitate system upgrades and new implementations.
Inclusive of primary project manager on sitefor new facility / ship setups.
- Insuring uptime of the LAN, WAN and satellite connections onboard, including local network infrastructure, Hubs,
Switches, fiber connectivityand cabling.

2. - Responsible for maintaining and implementing back up procedures for disaster recovery purposes.
- Performing preventative maintenance on all Shipboard IT equipment, Servers, data storage, desktop/laptops, printers and
relatedperipherals
- Responsible for monitoring, maintenance and operation of various business critical applications. Including financial,
technicaland proprietary systems
- Host, arrange and supervise vendor visits in keeping with company dataprotection policy’s
- Overview and implement security of collected information from guests, and general compliance with international data
security guidelines
- Safety duties inclusive of crowd management and marine relatedsafety duties
- Can work under a lot of pressure
Key Achievements:
 Nominated / Awarded as Employee of the month several times
 Promoted twicefrom Computer Systems SpecialisttoComputer Officer / Senior IT Officer
 Lead the Shipboard IT teamon several ship projects such as Upgrades, Dry and Wet-docks and New-build Setups.
TechnicalProficiencies
LAN /WAN, TCP/IP, Network Cabling, Ethernet, PC Support, Lotus Notes, Windows Server, 98, XP, Active Directory, ISA,
DHCP, Microsoft Office
Education
Bachelor of Sciencein Computer Engineering - University of the East, CaloocanCity, Philippines