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Negative Keyword Tips, Tricks, & Best Practices August 25, 2010 Tom Demers Director of Marketing
Agenda Why Negative Keywords? What are negative keywords? How do you use them within your AdWords account? Five Steps to Building a Killer Negative Keyword List Q and A
Why Negative Keywords? Within your AdWords account, you are likely wasting money without even knowing it; effective use of negatives will allow you to: Cut Costs Improve Quality Score (Cut Soft Costs by Eliminating Impressions) Improve Your Overall AdWords ROI
What Are Negative Keywords? Negative keywords are terms you don’t want your ads to show for.
Why Do you Need Negative Keywords? The Keyword “Used Bar Equipment” on Various Matching Types (Learn about the new Modified Broad Match Option: http://www.wordstream.com/blog/ws/2010/08/18/modified-broad-match) Intended Keyword –Possible Opportunity (Could Be Good or Bad) –Irrelevant Query
How Do You Use Negative Keywords? Step One: Go to Campaigns -> Keywords & Select an Ad Group
How Do You Use Negative Keywords? Step Two: Scroll Down & Add Keywords (to designate a keyword as negative, use the minus sign, as below).
How Do You Use Negative Keywords? Step Three: Scroll to the bottom of the keyword tab and review your negatives at the Ad Group & Campaign levels:
How Do You Use Negative Keywords? Negative Keyword Levers: Where in Your Account Ad Group (All Keywords Inherit Negative) Campaign (All Ad Groups Inherit Negative) Negative Keyword Match Types Exact Match Negative -[negative keyword] – Just the exact phrase (negative keyword, but not keyword negative or keyword or negative) Phrase Match Negative -“negative keyword” – Just the term negative keyword with modifiers (negative keyword tool but not keyword negative or keyword or negative) Broad Match (Standard) Negative –negative keyword – Will exclude any term that includes both negative and keyword but not synonyms, plurals, or the single terms
Five Steps to a Killer Negative Keyword List Proactive Negative Keyword Research Use Your Keyword Research as NEGATIVE Keyword Research Find Keywords Related to Your Negatives Consult General Negative Keyword Lists Mine Your Own Data 4.   Look at organic (SEO) search query data 5.   Look at pay-per click search query reports BONUS TIP: Garbage begets garbage
Step 1 - Keyword Suggestions = Negative Keyword Suggestions
Step 1 - Keyword Suggestions = Negative Keyword Suggestions Negative keyword research means using multiple sources too!
Step 2 – Related Negative Keyword Research Run a Search for Your Negative Keyword Candidates:
Step 2 – Related Negative Keyword Research Think that’s too far removed from your original keyword? (http://blog.ppcproz.com/2009/01/adwords-broad-keywords-bloopers.html)
Step 2 – Related Negative Keyword Research Get Ideas of What Google Thinks is Related with the Wonder Wheel (More Search Tools > Wonder Wheel):
Step 2 – Related Negative Keyword Research Get a list of negative keyword suggestions from our free tool…
Step 2 – Related Negative Keyword Research The tool then offers related negative keyword suggestions…
Step 3 – Consult General Negative Keyword Lists Some General Negative Keyword Lists Can Give You Some Great Negative Keyword Ideas: http://www.komarketingassociates.com/blog/200-plus-negative-keywords-to-consider-for-b2b-ppc/ http://www.engineready.com/sem-resources/sem-newsletter/a-free-resource-to-negative-nirvana.php http://www.wordstream.com/negative-keywords/
Step 4: Mine Your Organic Search Traffic Pull a report for traffic sources > Keywords > Non Paid
Step 4: Mine Your Organic Search Traffic Next, set up an advanced filter: Metrics > visits > less than or equal to 1: ,[object Object],[object Object]
Step 4: Mine Your Organic Search Traffic Schedule the report to get new ideas weekly!
Step 5: Mine Your PPC Search Query Data Negative Keyword Research Through Query Mining
Step 5: Mine Your PPC Search Query Data Really want to see something scary?
Step 5: Mine Your PPC Search Query Data Look at your data all time, sort by cost, and look for zeros/low numbers in the conversion column:
BONUS TIP: Garbage Begets Garbage Think about keywords and queries in terms of “negative keyword associations” (tokenizing): tiki bar (this is obviously irrelevant: set as negative) tikithatch bar (this phrase is already a negative because of tiki, maybe thatch is OK) thatch umbrella (ach! I should have set it as a negative when I saw it with tiki!) Find terms that appear frequently with irrelevant terms.
Conclusion: Be Both Proactive & Reactive Be Proactive: Cut Waste BEFORE it Happens! Constantly Mine Your Own Data! How People React to Your Content, Your AdWords Account, Your Product or Service is Your Most Valuable Information!
Negative Keyword Resources Negative Keyword White Paper: http://www.wordstream.com/negative-keyword-white-paper Free Negative Keyword Tool: http://www.wordstream.com/negative-keywords/ WordStream for PPC Free Trial: http://www.wordstream.com/ppc-free-trial
Negative Keywords: Tips, Tricks and Best Practices

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Negative Keywords: Tips, Tricks and Best Practices

  • 1. Negative Keyword Tips, Tricks, & Best Practices August 25, 2010 Tom Demers Director of Marketing
  • 2. Agenda Why Negative Keywords? What are negative keywords? How do you use them within your AdWords account? Five Steps to Building a Killer Negative Keyword List Q and A
  • 3. Why Negative Keywords? Within your AdWords account, you are likely wasting money without even knowing it; effective use of negatives will allow you to: Cut Costs Improve Quality Score (Cut Soft Costs by Eliminating Impressions) Improve Your Overall AdWords ROI
  • 4. What Are Negative Keywords? Negative keywords are terms you don’t want your ads to show for.
  • 5. Why Do you Need Negative Keywords? The Keyword “Used Bar Equipment” on Various Matching Types (Learn about the new Modified Broad Match Option: http://www.wordstream.com/blog/ws/2010/08/18/modified-broad-match) Intended Keyword –Possible Opportunity (Could Be Good or Bad) –Irrelevant Query
  • 6. How Do You Use Negative Keywords? Step One: Go to Campaigns -> Keywords & Select an Ad Group
  • 7. How Do You Use Negative Keywords? Step Two: Scroll Down & Add Keywords (to designate a keyword as negative, use the minus sign, as below).
  • 8. How Do You Use Negative Keywords? Step Three: Scroll to the bottom of the keyword tab and review your negatives at the Ad Group & Campaign levels:
  • 9. How Do You Use Negative Keywords? Negative Keyword Levers: Where in Your Account Ad Group (All Keywords Inherit Negative) Campaign (All Ad Groups Inherit Negative) Negative Keyword Match Types Exact Match Negative -[negative keyword] – Just the exact phrase (negative keyword, but not keyword negative or keyword or negative) Phrase Match Negative -“negative keyword” – Just the term negative keyword with modifiers (negative keyword tool but not keyword negative or keyword or negative) Broad Match (Standard) Negative –negative keyword – Will exclude any term that includes both negative and keyword but not synonyms, plurals, or the single terms
  • 10. Five Steps to a Killer Negative Keyword List Proactive Negative Keyword Research Use Your Keyword Research as NEGATIVE Keyword Research Find Keywords Related to Your Negatives Consult General Negative Keyword Lists Mine Your Own Data 4. Look at organic (SEO) search query data 5. Look at pay-per click search query reports BONUS TIP: Garbage begets garbage
  • 11. Step 1 - Keyword Suggestions = Negative Keyword Suggestions
  • 12. Step 1 - Keyword Suggestions = Negative Keyword Suggestions Negative keyword research means using multiple sources too!
  • 13. Step 2 – Related Negative Keyword Research Run a Search for Your Negative Keyword Candidates:
  • 14. Step 2 – Related Negative Keyword Research Think that’s too far removed from your original keyword? (http://blog.ppcproz.com/2009/01/adwords-broad-keywords-bloopers.html)
  • 15. Step 2 – Related Negative Keyword Research Get Ideas of What Google Thinks is Related with the Wonder Wheel (More Search Tools > Wonder Wheel):
  • 16. Step 2 – Related Negative Keyword Research Get a list of negative keyword suggestions from our free tool…
  • 17. Step 2 – Related Negative Keyword Research The tool then offers related negative keyword suggestions…
  • 18. Step 3 – Consult General Negative Keyword Lists Some General Negative Keyword Lists Can Give You Some Great Negative Keyword Ideas: http://www.komarketingassociates.com/blog/200-plus-negative-keywords-to-consider-for-b2b-ppc/ http://www.engineready.com/sem-resources/sem-newsletter/a-free-resource-to-negative-nirvana.php http://www.wordstream.com/negative-keywords/
  • 19. Step 4: Mine Your Organic Search Traffic Pull a report for traffic sources > Keywords > Non Paid
  • 20.
  • 21. Step 4: Mine Your Organic Search Traffic Schedule the report to get new ideas weekly!
  • 22. Step 5: Mine Your PPC Search Query Data Negative Keyword Research Through Query Mining
  • 23. Step 5: Mine Your PPC Search Query Data Really want to see something scary?
  • 24. Step 5: Mine Your PPC Search Query Data Look at your data all time, sort by cost, and look for zeros/low numbers in the conversion column:
  • 25. BONUS TIP: Garbage Begets Garbage Think about keywords and queries in terms of “negative keyword associations” (tokenizing): tiki bar (this is obviously irrelevant: set as negative) tikithatch bar (this phrase is already a negative because of tiki, maybe thatch is OK) thatch umbrella (ach! I should have set it as a negative when I saw it with tiki!) Find terms that appear frequently with irrelevant terms.
  • 26. Conclusion: Be Both Proactive & Reactive Be Proactive: Cut Waste BEFORE it Happens! Constantly Mine Your Own Data! How People React to Your Content, Your AdWords Account, Your Product or Service is Your Most Valuable Information!
  • 27. Negative Keyword Resources Negative Keyword White Paper: http://www.wordstream.com/negative-keyword-white-paper Free Negative Keyword Tool: http://www.wordstream.com/negative-keywords/ WordStream for PPC Free Trial: http://www.wordstream.com/ppc-free-trial