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Informa(on	
  infrastructures	
  and	
  
everyday	
  lives:	
  recovering	
  health	
  
       a7er	
  a	
  disrup(on	
  
                Laurie	
  Love*	
  Novak,	
  PhD	
  
                  Vanderbilt	
  University	
  
                 Biomedical	
  Informa?cs	
  
 World	
  Informa?on	
  Architecture	
  Day:	
  Nashville	
  2013	
  
How	
  is	
  health	
  achieved?	
  
Scien?fic	
  feats	
  




h*p://www.4-­‐traders.com/ISIS-­‐PHARMACEUTICALS-­‐INC-­‐9734/news/FDA-­‐Approves-­‐Sanofi-­‐s-­‐Kynamro-­‐to-­‐Treat-­‐Rare-­‐Cholesterol-­‐Disorder-­‐15980926/	
  
Lucky	
  genes	
  




h*p://images.sciencedaily.com/2008/05/080526155300-­‐large.jpg	
  
Hard	
  work	
  




h*ps://www.fitocracy.com/home/	
  
Everyday	
  ac?vi?es	
  

Taking	
  the	
  medicine	
  
Everyday	
  ac?vi?es	
  

Taking	
  the	
  medicine	
  


    Taking	
  the	
  walk	
  
Everyday	
  ac?vi?es	
  

Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
Everyday	
  ac?vi?es	
  

Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
                                           Packing	
  lunch	
  
Everyday	
  ac?vi?es	
  

Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
                                           Packing	
  lunch	
  

                            Making	
  dinner	
  
Everyday	
  ac?vi?es	
  
                                          Remembering	
  the	
  inhaler	
  
Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
                                           Packing	
  lunch	
  

                            Making	
  dinner	
  
Everyday	
  ac?vi?es	
  
                                          Remembering	
  the	
  inhaler	
  
Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
                                           Packing	
  lunch	
  
Avoiding	
  McDonald’s	
  
                    Making	
  dinner	
  
Everyday	
  ac?vi?es	
  
                                          Remembering	
  the	
  inhaler	
  
Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
                                           Packing	
  lunch	
  
Avoiding	
  McDonald’s	
  
                    Making	
  dinner	
  
                                          Grabbing	
  the	
  gym	
  bag	
  
Everyday	
  ac?vi?es	
  
                                          Remembering	
  the	
  inhaler	
  
Taking	
  the	
  medicine	
  
                                Mowing	
  the	
  yard	
  
    Taking	
  the	
  walk	
  
                                           Packing	
  lunch	
  
Avoiding	
  McDonald’s	
  
                    Making	
  dinner	
  

Checking	
  the	
  blood	
  sugar	
       Grabbing	
  the	
  gym	
  bag	
  
Through	
  everyday	
  ac?vi?es	
  


    We	
  maintain	
  rou(nes	
  
Through	
  everyday	
  ac?vi?es	
  


    We	
  maintain	
  rou(nes	
  

     We	
  change	
  rou(nes	
  
The	
  science	
  of	
  rou?nes	
  
•  Repeated	
  pa*erns	
  of	
  ac?vity	
  
•  Structured	
  using	
  –	
  
   –  Ar?facts	
  
   –  People	
  (or	
  pets!)	
  
   –  Events,	
  or	
  temporal	
  markers	
  
   –  Places	
  
•  Frequently	
  disrupted	
  
Diabetes	
  and	
  the	
  Nashville	
  Flood	
  
•  13	
  in-­‐depth	
  interviews	
  
    –  People	
  with	
  diabetes	
  who	
  were	
  displaced	
  by	
  the	
  
       flood.	
  
•  Survey	
  
    –  Developed	
  by	
  students	
  from	
  the	
  Vanderbilt	
  School	
  
       for	
  Science	
  and	
  Math	
  
    –  400	
  mailed,	
  59	
  returned	
  
    –  Asked	
  about	
  impact	
  on	
  home	
  and	
  health	
  
Interviews	
  
•    Ages	
  41-­‐86	
  
•    Type	
  1	
  and	
  Type	
  2	
  diabetes	
  
•    Diagnosed	
  for	
  1-­‐32	
  years	
  
•    Number	
  of	
  medica?ons:	
  1-­‐13	
  
•    A	
  narra?ve	
  approach:	
  	
  
      –  Described	
  diabetes	
  management	
  rou?nes	
  
      –  Told	
  us	
  the	
  story	
  of	
  the	
  flood,	
  displacement	
  and	
  
         aeermath	
  
      –  Described	
  how	
  they	
  are	
  managing	
  now	
  
“Ms.	
  Smith”	
  
	
  Female	
  subject,	
  50	
  years	
  old,	
  diabe?c	
  for	
  32	
  years	
  
Disrup?ons	
  
         	
  Female	
  subject,	
  50	
  years	
  old,	
  diabe?c	
  for	
  32	
  years	
  
“So	
  then	
  I	
  called	
  Direct	
  TV…	
  I	
  told	
  them	
  about	
  the	
  
house	
  being	
  under	
  water,	
  and	
  the	
  lady	
  said,	
  well	
  we	
  
show	
  that	
  you	
  have	
  three	
  boxes…	
  plus	
  the	
  satellite	
  dish.	
  	
  
I	
  said,	
  yes	
  ma'am,	
  and	
  what	
  part	
  of	
  that	
  did	
  you	
  not	
  
understand.	
  	
  The	
  house	
  is	
  under	
  water.	
  	
  Well,	
  Ms.	
  
Smith,	
  we	
  really	
  need	
  to	
  get	
  those	
  boxes.	
  	
  I	
  said,	
  okay,	
  
fine,	
  then	
  you	
  send	
  a	
  tech	
  out,	
  but	
  you	
  tell	
  him	
  to	
  be	
  
sure	
  and	
  be	
  prepared	
  with	
  scuba	
  [gear]…	
  because	
  
chances	
  are	
  these	
  boxes	
  are	
  down	
  the	
  Harpeth	
  River	
  
right	
  now….	
  
	
  
Disrup?ons	
  
         	
  Female	
  subject,	
  50	
  years	
  old,	
  diabe?c	
  for	
  32	
  years	
  
I	
  think	
  I	
  was	
  just	
  in	
  survival	
  right	
  then…	
  because	
  I	
  
remember	
  doing	
  that,	
  but	
  I	
  can't	
  tell	
  you	
  what	
  I	
  
did	
  on	
  Monday...	
  
Disrup?ons	
  
        	
  Female	
  subject,	
  50	
  years	
  old,	
  diabe?c	
  for	
  32	
  years	
  
Thursday,	
  I	
  had	
  a	
  friend…	
  who	
  was	
  a	
  diabetes	
  
nurse,	
  and	
  she	
  said,	
  have	
  you	
  checked	
  your	
  
sugar	
  lately?	
  	
  	
  
	
  
And	
  I	
  just	
  kind	
  of	
  looked	
  at	
  her.	
  	
  
Disrup?ons	
  
         	
  Female	
  subject,	
  50	
  years	
  old,	
  diabe?c	
  for	
  32	
  years	
  
…once	
  I	
  got	
  back	
  to	
  the	
  house	
  that	
  I	
  felt	
  like	
  was	
  
home…	
  I	
  [felt]	
  like,	
  okay,	
  let's	
  get	
  back	
  into	
  the	
  
groove	
  of	
  things.”	
  
Long	
  term	
  impact	
  of	
  disrup?ons	
  
I	
  can	
  tell	
  you	
  that	
  being	
  displaced	
  totally	
  threw	
  me	
  way	
  off	
  
track	
  when	
  it	
  came	
  to	
  taking	
  my	
  meds.	
  	
  When	
  I	
  went	
  to	
  see	
  my	
  
doctor	
  in	
  July,	
  the	
  results	
  of	
  my	
  A1C	
  test	
  were	
  awful.	
  	
  I	
  had	
  to	
  
double	
  my	
  medica6on	
  and	
  agree	
  to	
  3	
  month	
  tes6ng	
  intervals	
  
instead	
  of	
  the	
  6	
  months	
  I	
  had	
  been	
  doing...	
  Since	
  May	
  1	
  I	
  have	
  
gained	
  20	
  pounds	
  because	
  I	
  now	
  live	
  in	
  an	
  apartment.	
  	
  Most	
  of	
  
my	
  exercise	
  came	
  from	
  doing	
  yard	
  work	
  and	
  now	
  I	
  don't	
  have	
  a	
  
yard.	
  
                      -­‐	
  50	
  year	
  old	
  male	
  

               • Increased	
  cost	
  to	
  the	
  health	
  system	
  
               • Decreased	
  health	
  status	
  of	
  vic?ms	
  
Some	
  interes?ng	
  ?dbits	
  
•  All	
  subjects	
  evacuated	
  with	
  a	
  cell	
  phone	
  
I	
  don't	
  know	
  how	
  it	
  made	
  it,	
  but…	
  they	
  had	
  my	
  cellphone.	
  	
  When	
  
we	
  leV	
  my	
  bedroom	
  to	
  go	
  out	
  the	
  door,	
  the	
  water	
  was	
  already…	
  
up	
  past	
  my	
  waist.	
  	
  	
  
•  Support	
  systems	
  varied	
  widely	
  
	
  I	
  have	
  had	
  so	
  much	
  support	
  from	
  my	
  family	
  it's	
  unbelievable.	
  
                                           Vs.	
  
…my	
  own	
  brother	
  didn't	
  come	
  help,	
  you	
  know.	
  	
  He	
  lives	
  about	
  
two	
  miles	
  from	
  here.	
  	
  
	
  
Rou?nes	
  were	
  untethered	
  from	
  
           structural	
  elements	
  
•  Familiar	
  places	
  (homes)	
  were	
  gone	
  or	
  
   inaccessible	
  
•  Daily	
  temporal	
  pa*erns	
  changed	
  
•  Ar?facts	
  used	
  to	
  maintain	
  rou?nes	
  were	
  gone	
  
   or	
  different	
  
•  	
  Exis?ng	
  challenges	
  became	
  even	
  more	
  
   complex	
  
Is	
  this	
  an	
  opportunity	
  to	
  invent	
  
             something	
  useful?	
  
Create	
  a	
  link	
  between	
  suppor?ng	
  
       infrastructure	
  and	
  everyday	
  ac?vity	
  
                         Inunda?on	
  maps	
  
                         • Affected	
  households	
  


Mobile	
  phones	
                                                        Electronic	
  
• Tex?ng	
                                                                health	
  record	
  
• Loca?on	
                                                               • Diagnoses	
  
• Useful	
  apps	
                                                        • Prescrip?ons	
  
                                                                          • Care	
  plan	
  
                             h*p://www.cdc.gov/niosh/docs/99-­‐101/	
  




                       Retail	
  Pharmacy	
  
                       • Prescrip?ons	
  
Create	
  a	
  link	
  between	
  suppor?ng	
  
   infrastructure	
  and	
  everyday	
  ac?vity	
  
•  Outreach	
  to	
  individuals	
  and	
  families	
  who	
  may	
  
   have	
  been	
  affected	
  by	
  a	
  disaster,	
  based	
  on	
  
   geocoded	
  images	
  linked	
  to	
  addresses	
  in	
  EHR	
  
•  Automated	
  reminders	
  to	
  support	
  self	
  care	
  
   –  Checking	
  blood	
  sugar	
  
   –  Taking	
  medica?ons	
  
   –  Appointments	
  
   –  Refill	
  reminders	
  
The	
  linkage	
  may	
  func?on	
  as	
  a	
  “tether”	
  between	
  
            the	
  individual	
  and	
  the	
  health	
  system	
  

                          Geocoded	
  addresses	
  
                          • Where	
  we	
  live	
  
Mobile	
  phones	
  
• Tex?ng	
  
• Loca?on	
                                            Electronic	
  
• Useful	
  apps	
  
                                                       health	
  record	
  
                                                       • Diagnoses	
  
 Other	
  data	
                                       • Prescrip?ons	
  
 • Climate/weather	
                                   • Care	
  plan	
  
 • Crime	
  rates	
  
 • Food	
  deserts	
  
 • Neighborhood	
  
 walkability	
                Retail	
  Pharmacy	
  
                              • Prescrip?ons	
  
The	
  linkage	
  may	
  func?on	
  as	
  a	
  “tether”	
  between	
  
         the	
  individual	
  and	
  the	
  health	
  system	
  
•  Alerts	
  when	
  temperature/	
  air	
  pollu?on	
  create	
  
   unsafe	
  condi?ons	
  for	
  cardiac	
  pa?ents	
  
•  Customized	
  care	
  to	
  assist	
  people	
  in	
  finding	
  
   healthy	
  food,	
  pharmacies,	
  other	
  resources	
  
   near	
  where	
  they	
  live	
  or	
  work	
  
But	
  wait!	
  
Ins6tu6onal	
  tether	
  to	
  individuals?	
  
•  At	
  what	
  point	
  can	
  the	
  rela?onship	
  not	
  be	
  
   replaced	
  by	
  an	
  algorithm?	
  
Bowker,	
  et	
  al:	
  “Informa?on	
  infrastructure	
  as	
  distribu?ons	
  along	
  technical/social	
  and	
  global/local	
  axes”	
  




                    Bowker,	
  Geoffrey	
  C.,	
  et	
  al.	
  "Toward	
  informa?on	
  infrastructure	
  studies:	
  ways	
  of	
  knowing	
  in	
  a	
  networked	
  
                    environment."	
  InternaWonal	
  handbook	
  of	
  internet	
  research	
  (2010):	
  97-­‐117.	
  
Gra?tude	
  goes	
  to:	
  
•  Research	
  subjects	
  
•  Chris	
  Simpson,	
  MA	
  
•  Co-­‐inves?gators	
  Shilo	
  Anders,	
  PhD	
  and	
  Kim	
  
   Unertl,	
  PhD	
  
•  Funding	
  through	
  Vanderbilt	
  CTSA	
  grant	
  UL1	
  
   RR024975	
  from	
  NCRR/NIH	
  	
  
Ques(ons?	
  
A	
  Music	
  City	
  Disaster	
  
•  I	
  lost	
  some	
  valuable	
  guitars.	
  
•  So,	
  I	
  grabbed	
  all	
  the	
  guitars	
  up,	
  but…	
  I	
  couldn't	
  
   get	
  the	
  drums	
  and	
  all	
  that	
  stuff.	
  	
  	
  
•  the	
  thing	
  that	
  I	
  miss	
  [are]	
  some	
  songs	
  that	
  I	
  
   had	
  wriXen,	
  and	
  I	
  don't	
  have	
  any	
  other	
  copies	
  
   of	
  them.	
  
Novak world ia day 2 8-13

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Novak world ia day 2 8-13

  • 1. Informa(on  infrastructures  and   everyday  lives:  recovering  health   a7er  a  disrup(on   Laurie  Love*  Novak,  PhD   Vanderbilt  University   Biomedical  Informa?cs   World  Informa?on  Architecture  Day:  Nashville  2013  
  • 2. How  is  health  achieved?  
  • 6. Everyday  ac?vi?es   Taking  the  medicine  
  • 7. Everyday  ac?vi?es   Taking  the  medicine   Taking  the  walk  
  • 8. Everyday  ac?vi?es   Taking  the  medicine   Mowing  the  yard   Taking  the  walk  
  • 9. Everyday  ac?vi?es   Taking  the  medicine   Mowing  the  yard   Taking  the  walk   Packing  lunch  
  • 10. Everyday  ac?vi?es   Taking  the  medicine   Mowing  the  yard   Taking  the  walk   Packing  lunch   Making  dinner  
  • 11. Everyday  ac?vi?es   Remembering  the  inhaler   Taking  the  medicine   Mowing  the  yard   Taking  the  walk   Packing  lunch   Making  dinner  
  • 12. Everyday  ac?vi?es   Remembering  the  inhaler   Taking  the  medicine   Mowing  the  yard   Taking  the  walk   Packing  lunch   Avoiding  McDonald’s   Making  dinner  
  • 13. Everyday  ac?vi?es   Remembering  the  inhaler   Taking  the  medicine   Mowing  the  yard   Taking  the  walk   Packing  lunch   Avoiding  McDonald’s   Making  dinner   Grabbing  the  gym  bag  
  • 14. Everyday  ac?vi?es   Remembering  the  inhaler   Taking  the  medicine   Mowing  the  yard   Taking  the  walk   Packing  lunch   Avoiding  McDonald’s   Making  dinner   Checking  the  blood  sugar   Grabbing  the  gym  bag  
  • 15. Through  everyday  ac?vi?es   We  maintain  rou(nes  
  • 16. Through  everyday  ac?vi?es   We  maintain  rou(nes   We  change  rou(nes  
  • 17. The  science  of  rou?nes   •  Repeated  pa*erns  of  ac?vity   •  Structured  using  –   –  Ar?facts   –  People  (or  pets!)   –  Events,  or  temporal  markers   –  Places   •  Frequently  disrupted  
  • 18. Diabetes  and  the  Nashville  Flood   •  13  in-­‐depth  interviews   –  People  with  diabetes  who  were  displaced  by  the   flood.   •  Survey   –  Developed  by  students  from  the  Vanderbilt  School   for  Science  and  Math   –  400  mailed,  59  returned   –  Asked  about  impact  on  home  and  health  
  • 19. Interviews   •  Ages  41-­‐86   •  Type  1  and  Type  2  diabetes   •  Diagnosed  for  1-­‐32  years   •  Number  of  medica?ons:  1-­‐13   •  A  narra?ve  approach:     –  Described  diabetes  management  rou?nes   –  Told  us  the  story  of  the  flood,  displacement  and   aeermath   –  Described  how  they  are  managing  now  
  • 20.
  • 21.
  • 22.
  • 23. “Ms.  Smith”    Female  subject,  50  years  old,  diabe?c  for  32  years  
  • 24. Disrup?ons    Female  subject,  50  years  old,  diabe?c  for  32  years   “So  then  I  called  Direct  TV…  I  told  them  about  the   house  being  under  water,  and  the  lady  said,  well  we   show  that  you  have  three  boxes…  plus  the  satellite  dish.     I  said,  yes  ma'am,  and  what  part  of  that  did  you  not   understand.    The  house  is  under  water.    Well,  Ms.   Smith,  we  really  need  to  get  those  boxes.    I  said,  okay,   fine,  then  you  send  a  tech  out,  but  you  tell  him  to  be   sure  and  be  prepared  with  scuba  [gear]…  because   chances  are  these  boxes  are  down  the  Harpeth  River   right  now….    
  • 25. Disrup?ons    Female  subject,  50  years  old,  diabe?c  for  32  years   I  think  I  was  just  in  survival  right  then…  because  I   remember  doing  that,  but  I  can't  tell  you  what  I   did  on  Monday...  
  • 26. Disrup?ons    Female  subject,  50  years  old,  diabe?c  for  32  years   Thursday,  I  had  a  friend…  who  was  a  diabetes   nurse,  and  she  said,  have  you  checked  your   sugar  lately?         And  I  just  kind  of  looked  at  her.    
  • 27. Disrup?ons    Female  subject,  50  years  old,  diabe?c  for  32  years   …once  I  got  back  to  the  house  that  I  felt  like  was   home…  I  [felt]  like,  okay,  let's  get  back  into  the   groove  of  things.”  
  • 28. Long  term  impact  of  disrup?ons   I  can  tell  you  that  being  displaced  totally  threw  me  way  off   track  when  it  came  to  taking  my  meds.    When  I  went  to  see  my   doctor  in  July,  the  results  of  my  A1C  test  were  awful.    I  had  to   double  my  medica6on  and  agree  to  3  month  tes6ng  intervals   instead  of  the  6  months  I  had  been  doing...  Since  May  1  I  have   gained  20  pounds  because  I  now  live  in  an  apartment.    Most  of   my  exercise  came  from  doing  yard  work  and  now  I  don't  have  a   yard.   -­‐  50  year  old  male   • Increased  cost  to  the  health  system   • Decreased  health  status  of  vic?ms  
  • 29. Some  interes?ng  ?dbits   •  All  subjects  evacuated  with  a  cell  phone   I  don't  know  how  it  made  it,  but…  they  had  my  cellphone.    When   we  leV  my  bedroom  to  go  out  the  door,  the  water  was  already…   up  past  my  waist.       •  Support  systems  varied  widely    I  have  had  so  much  support  from  my  family  it's  unbelievable.   Vs.   …my  own  brother  didn't  come  help,  you  know.    He  lives  about   two  miles  from  here.      
  • 30. Rou?nes  were  untethered  from   structural  elements   •  Familiar  places  (homes)  were  gone  or   inaccessible   •  Daily  temporal  pa*erns  changed   •  Ar?facts  used  to  maintain  rou?nes  were  gone   or  different   •   Exis?ng  challenges  became  even  more   complex  
  • 31. Is  this  an  opportunity  to  invent   something  useful?  
  • 32. Create  a  link  between  suppor?ng   infrastructure  and  everyday  ac?vity   Inunda?on  maps   • Affected  households   Mobile  phones   Electronic   • Tex?ng   health  record   • Loca?on   • Diagnoses   • Useful  apps   • Prescrip?ons   • Care  plan   h*p://www.cdc.gov/niosh/docs/99-­‐101/   Retail  Pharmacy   • Prescrip?ons  
  • 33. Create  a  link  between  suppor?ng   infrastructure  and  everyday  ac?vity   •  Outreach  to  individuals  and  families  who  may   have  been  affected  by  a  disaster,  based  on   geocoded  images  linked  to  addresses  in  EHR   •  Automated  reminders  to  support  self  care   –  Checking  blood  sugar   –  Taking  medica?ons   –  Appointments   –  Refill  reminders  
  • 34. The  linkage  may  func?on  as  a  “tether”  between   the  individual  and  the  health  system   Geocoded  addresses   • Where  we  live   Mobile  phones   • Tex?ng   • Loca?on   Electronic   • Useful  apps   health  record   • Diagnoses   Other  data   • Prescrip?ons   • Climate/weather   • Care  plan   • Crime  rates   • Food  deserts   • Neighborhood   walkability   Retail  Pharmacy   • Prescrip?ons  
  • 35. The  linkage  may  func?on  as  a  “tether”  between   the  individual  and  the  health  system   •  Alerts  when  temperature/  air  pollu?on  create   unsafe  condi?ons  for  cardiac  pa?ents   •  Customized  care  to  assist  people  in  finding   healthy  food,  pharmacies,  other  resources   near  where  they  live  or  work  
  • 36. But  wait!   Ins6tu6onal  tether  to  individuals?   •  At  what  point  can  the  rela?onship  not  be   replaced  by  an  algorithm?  
  • 37. Bowker,  et  al:  “Informa?on  infrastructure  as  distribu?ons  along  technical/social  and  global/local  axes”   Bowker,  Geoffrey  C.,  et  al.  "Toward  informa?on  infrastructure  studies:  ways  of  knowing  in  a  networked   environment."  InternaWonal  handbook  of  internet  research  (2010):  97-­‐117.  
  • 38. Gra?tude  goes  to:   •  Research  subjects   •  Chris  Simpson,  MA   •  Co-­‐inves?gators  Shilo  Anders,  PhD  and  Kim   Unertl,  PhD   •  Funding  through  Vanderbilt  CTSA  grant  UL1   RR024975  from  NCRR/NIH    
  • 40. A  Music  City  Disaster   •  I  lost  some  valuable  guitars.   •  So,  I  grabbed  all  the  guitars  up,  but…  I  couldn't   get  the  drums  and  all  that  stuff.       •  the  thing  that  I  miss  [are]  some  songs  that  I   had  wriXen,  and  I  don't  have  any  other  copies   of  them.