The Real World with OpenShift - Red Hat DevOps & Microservices Conference 2017
Mobile Success Case: Papersoft App
1.
2. 1999
FOUNDED
[AS ARQUIVAGEST]
5 PROCESSING CENTERS
PT, UK, MZ, RO, RDC
HEADQUARTERS
PORTUGAL
30 000 000
PAGES/YEAR
PROCESSING VOLUME
[DIGITAL & PAPER]
ISO/IEC 27001:2013
METHODOLOGY QUALITY
300
EMPLOYEES
CROSS INDUSTRY SOLUTIONS
BPO MAILROOM
INVOICE PROCESSING
HR PROCESSING
INDUSTRY
SOLUTIONS
TELCO´S
BANKING
RETAIL
PRODUCTS & SERVICES
CAPTURE
PROCESSING
RECORDS MANAGEMENT
PROFESSIONAL SERVICES
KEY FACTS
3. SOLUTIONS & SERVICES
Mailroom BPO
• E-Mail Connector
• P.O.BOX
Software as a Service
• Mobile Capture
PaperSoft Solution
Classification &
Extraction
Business Rules
Interoperability API
Reception & Scanning
• Metadata Deployment
• Image Connectors
• CMIS
E-Mail
Docs
Storage & Retention
Schedules
Secure
Destrution
Software as a Service
• Scan-on-browser
• Exception Handling
• E-Discovery
Paper
Deep Storage
4. MOBILE CAPTURE FEATURES
Capture & Classify Images
High quality photo collection of multiple documents such as
evidences or ID’s size documents such as passports, credit
cards, receipts, others.
E-Signatures
Sign documents with privacy disclaimers using mobile pad .
Index and auto populate metadata
User indexing or metadata extraction from barcodes or QR
codes or other libraries with structured information. GPS
location capture.
Ready-to-use wizard processes
Out off the box predefined transition-processes with ECM
interoperability configured based on user profile
Easy-to-use Pre-defined processes
5. Client customization and process
configuration
Business rule validations
Ensure embed compliance within processes with business
rules and user interface alerts guaranteeing correct
transactions only.
Client Customization
Process configurations such as icons, names, descriptions,
terms and conditions for services/products available, data
privacy terms, web services, hybrid or cloud architecture.
User profile permissions
App configurations based on user roles profile for both
processes and language.
Document Creation
Create pdf document based on form with multiple types of
information embed (Image, metadata, e-signatures, location,
etc.)
MOBILE CAPTURE FEATURES
6. Access & Security
Online e Offline Processing
Work remotely with or without connectivity.
Auto Login & Tokenization
Login connection via user & password. Token management
with time to leave. Admin back office features to block devices
or users via request.
Information Encryption
Encrypted data on device and transfer. All information is
destroyed after success transfer to PaperSoft DMS.
Offline SMS Receipts
Configure short message service for off-line processing in
order to receive receipts after processes completion.
MOBILE CAPTURE FEATURES
7. Mobile Capture Features
USE CASES
• Onboarding Visitors
• Service or product subscriptions
• Refunds
• Alternative to queues
• Claims Management
• Onboarding employees
• Immigration Requests
USE CASES
• Contract Management
• Proof of delivery
• Order delivery check-list
• Field Inspections
• Claims Management
• Enterprise Department Forms
• Expense submissions
• Medical Justifications
9. SIM Card Registration
Mozambique
• Go Live 25 January 2016
• 3000 Users
• 49 000 Contracts / Month
Republic Democratic of Congo
• Go Live 2 March 2016
• 39 Users
• 180 Contracts / Day
Other projects
OUR CLIENTS
10. Thank You.
Like to know more? I’m glad to
chat how to end your
paperwork
E: Hugo.Pacheco@papersoft-dms.com
M: +351 910 943 266