This document discusses a proposed "Trashboard" system to help quick service restaurants (QSRs) better track and manage their waste streams. The system would use technology like a point-of-sale interface or smartphone app to have employees input data on the amounts and types of waste generated in the front and back of house. This would provide dashboards with key performance indicators to help restaurants reduce landfill waste and make more informed business decisions. A pilot program at a Chipotle location would train employees on proper waste sorting and offer customer rewards to promote correct disposal. The goal is to help move QSRs towards zero landfill waste and certification as environmentally responsible B Corporations.
2. Challenge
Use technology to assess & manage QSR waste streams
Real World
NYC QSR
restaurants will
have to
manage their
organic waste
beginning
7/1/2015
3. Chipotle Waste Streams
Current Near Term Long Term
FRONT: Compostable, Recyclable, Landfill
BACK: Compostable, Recyclable, Landfill & Grease
ZERO LANDFILL
All front of house
waste is either:
compostable
(food waste, all
packaging,
utensils, etc.)
recyclable (drink
bottles, cans)
4. Crew Member Input
TRASHBOARD
FOH Food/Compost
BOH Food/Compost
FOH Recycling
BOH Recycling
FOH Landfill
BOH Landfill
Eli
Tech Interface: POS &/or smartphone
7. Outcomes
Move QSRs into better biz decision making
Certified B Corporations are leading a global movement to redefine success in business.
By voluntarily meeting higher standards of transparency, accountability, and performance, Certified B
Corps are distinguishing themselves in a cluttered marketplace by offering a positive vision of a better
way to do business.
8. Near Term Process
Crew: cross trained on front & back procedures for
assessing and inputting separate waste streams into
system w/in existing framework
Customer: simple sorting method
in store (3 options)
Rewards: have crew members reward customers
randomly for correct sorting, use social media to promote
9. Dashboard- KPIs for waste streams
KPIs meaningful QSRs &/or customers:
Landfill Diversion %
Landfill Waste per Square Foot
Landfill Waste per Dine in Guest
Food Waste per Dine in Guest
Waste by Weight
FOH
Total FOH %
BOH
Total BOH %
Total
Weight % Total
Totals 174 100.00% 214 100.00% 388 100%
Food Waste 72 41.38% 109 50.93% 181 46.65%
Recycling 53 30.46% 32 14.95% 85 21.91%
Landfill 49 28.16% 48 22.43% 97 25.00%
Grease NA NA 25 11.68% 25 6.44%
Total Covers/Day 588
Dine In Customers 353
Space Size 2400 nsf
Total Waste/Cover Ratio 1.52
Food Waste/Dine In 0.20
Landfill Diversion % 68.56%
Landfill Waste/sf 0.04