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Is Social Networking Something
Advertisers Can Ignore ?

... Or Is It The Next “Hype” ?




BMMA – 24th January 2008
What are your 2008 Business Challenge ?
         Harvard Business


•   The Network as Platform
•   Eco Business Opportunities
•   New Geopolitics
•   Volatile Markets
•   Dollar Decline
•   Soft Skills
•   Social Networking
    – Learn to effectively utilize social networking tools both inside
      and outside the companies to keep up with what the younger
      workers grew up with — fast and furious communication
      tools like texting, facebook, My Space, You Tube, etc. that
      spread the word now.
    – Not in the next quarter, next month, next week or even next
      day, but NOW.”
3 Questions …


• Social Network Definition & Reality in Belgium ?

• Hype ?

• Integration in the Communication Mix ?
Some (Good Old) Theories
   about Social Network

• Émile Durkheim and Ferdinand
  Tönnies (Late 1800’s)
   – Gemeinschaft & Gesellschaft
• John A. DunBar (1956)
   – Rule of 150
• Stanley Milgram (1967)
   – Little World Experiment
   – 6 Degrees of Separation
• Social Network
   – Social structure made of nodes
     (which are generally individuals)
     that are tied by one or more
     specific types of
     interdependency, such as
     values, visions, idea, friends,
     conflict, trade, web links,
     disease transmission, etc
1999 – the Cluetrain Manifesto
                                     Market are conversations !


                        • 95 Theses


                        • These # 6 : The
                          Internet is enabling
                          conversations
                          among human
                          beings that were
                          simply not possible
                          in the era of mass
                          media

The Cluetrain Manifesto: The End of Business as Usual:
Rick Levine, Christopher Locke, Doc Searls, David Weinberger; Perseus Books ©2000
Social Network Services

    • Social media describes the online technologies and practices
      that people use to share opinions, insights, experiences, and
      perspectives with each other.

            Communication                 Self Expression


                                Social
                               Network
                               Services
        Personnal                                 Collective
        Broadcasting                            Intelligence
                                         Content Production

6
Social Network Services


Communication                    Self Expression




Personnal                              Collective
Media                                Intelligence
                                         Content
                                      Production
Concretelly …
Hype ?
        The Gartner Graph !

• Extreme promotion of a person, idea, or product
• To give something more attention that it deserves or to try
  to make it seem more important than it really is
Hype Estimation – Google Trends
         (Belgium – 2007)




Second               Facebook              Google
Life                                       Earth
Hype – Gartner Graph
Rough Belgian Market Exercise
Belgium
                             Fastest Growth Ever ? (+224% in 15 days)
                             Facebook Statistics 2008 : New Members Figures




Source: www.adscriptor.com
Facebook Boom !
                Social Services Reach
                (Source: Comscore)


            6

            5

            4

            3
Reach (%)




                Google Earth
                Facebook.com
            2
                Linkedin.com
            1

            0
Belgian Blogs Intensive Competition
                 Reach (Source: Comscore)

                     Windows Live Spaces   Skynetblogs.be
            40
                     Netlog.com            Myspace.com
                     Skyrock Blogs
            35

            30

            25
Reach (%)




            20

            15

            10

             5

             0
Stickyness ? Days x Time Spent
                                         (Source: Comscore)


                            26,0




                            21,0
Average minute per visits




                            16,0




                            11,0




                             6,0




                             1,0
                                   1,0    3,0       5,0          7,0      9,0      11,0        13,0   15,0

                                                              Average Usage Days per Visitor
“Web 2.0” as an incumbator ...



         Harnessing the collective intelligence

    Lightweight programming models (Mash Up,...)

          Unique, hard-to-recreate data sources

           Above the level of single device

                The web as platform

Leveraging the long tail through customer self-service



     … of the Social Network Services
Long Tail & Social Services

        Portal / Dailies
        Homepages
Reach




          Participative Services – Blog – Social Services



                Volume of Content
From 15 Minutes of Fame to “Microcelebrity…”
                                            Everyone is a Little Brad Pitt...




                            The phenomenon of
                               being extremely
                                  well known
                           not to millions but to a
                              small group — a
                             thousand people, or
                              maybe only a few
                                     dozen

Source: Clive Thompson, 27th Nov 07, in http://www.wired.com
Any Time, Any Place, Any Device !
 -> Single Source – Pluri Device
Lightweight programming models
(Remixability – Mash Up – Widgets – ...)
Power of The Social Network Services
Brand in the social channels world:
    (Remember) Market are conversations !


                                      Social
Communication
                                     Channels
  Channels




Natural Habits        Loss Control               Source of
                                                 Knowledge



   Brands                         Conversation




    How to make the conversation more interesting ?
In Other Words ...

                        Brand
                  Receive     Transmit

                                         Mass
                                         Media




                      Customer
                  Transmit    Receive




Social
Media
The New Influencers – 1 % Rule



                                     100
             If you get a group of                people online


                       1
                      then       will create content,


                      10         will quot;interactquot; with it
                  (commenting or offering improvements)


                                  89
                  and the other            will just view it


Source: The Guardian Unlimited
Empower The Conversation !
www.skyblog.fr
Tailored Advertising Solution
Develp your own community !
Example: Map + Pictures + Comments + …
Live Targeting
Mass Customerization
Threat ? Too Obvious !
Beacon = Enable your customers to share the
actions they take on your website with their
Facebook friends.
Mass & Social - UG Media Moneytization
Hype – Gartner Graph
      Belgian Communication Channels




               Viral
   Social
   Network
                                       Direct
                                       Mass Media
                          email
                Blog                   PR
                           SEO
  Citizen
Journalism         IDTV
As a conclusion ...


• Social Networking (and especially Facebook) is
  definitively ―THE Hype‖ of 2007 winter
   – When will it reach is plateau of Productivity ?
   – Privacy ?
• Social Networking need & empower the web applications
  development
• Social Networking marketing is about communicating, not
  advertising
   – We have to act appropriately following the social rules of the
     network

• Mass & Social Media are equal part of the conversation.
  The art will be, as usual, in the mix !
Hugues Rey

hugues.rey@be.initiative.com
Mobile : +32 496 26 06 88
Fixed Line : +32 2 464 93 61
Messenger : hugues@live.be
Skype : Yugsxiii
Second Life avatar :
Yugs Bournemouth




               Thanks for listening !

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Bmma240108 Social Networks Hr 4

  • 1. Is Social Networking Something Advertisers Can Ignore ? ... Or Is It The Next “Hype” ? BMMA – 24th January 2008
  • 2. What are your 2008 Business Challenge ? Harvard Business • The Network as Platform • Eco Business Opportunities • New Geopolitics • Volatile Markets • Dollar Decline • Soft Skills • Social Networking – Learn to effectively utilize social networking tools both inside and outside the companies to keep up with what the younger workers grew up with — fast and furious communication tools like texting, facebook, My Space, You Tube, etc. that spread the word now. – Not in the next quarter, next month, next week or even next day, but NOW.”
  • 3. 3 Questions … • Social Network Definition & Reality in Belgium ? • Hype ? • Integration in the Communication Mix ?
  • 4. Some (Good Old) Theories about Social Network • Émile Durkheim and Ferdinand Tönnies (Late 1800’s) – Gemeinschaft & Gesellschaft • John A. DunBar (1956) – Rule of 150 • Stanley Milgram (1967) – Little World Experiment – 6 Degrees of Separation • Social Network – Social structure made of nodes (which are generally individuals) that are tied by one or more specific types of interdependency, such as values, visions, idea, friends, conflict, trade, web links, disease transmission, etc
  • 5. 1999 – the Cluetrain Manifesto Market are conversations ! • 95 Theses • These # 6 : The Internet is enabling conversations among human beings that were simply not possible in the era of mass media The Cluetrain Manifesto: The End of Business as Usual: Rick Levine, Christopher Locke, Doc Searls, David Weinberger; Perseus Books ©2000
  • 6. Social Network Services • Social media describes the online technologies and practices that people use to share opinions, insights, experiences, and perspectives with each other. Communication Self Expression Social Network Services Personnal Collective Broadcasting Intelligence Content Production 6
  • 7. Social Network Services Communication Self Expression Personnal Collective Media Intelligence Content Production
  • 9. Hype ? The Gartner Graph ! • Extreme promotion of a person, idea, or product • To give something more attention that it deserves or to try to make it seem more important than it really is
  • 10.
  • 11. Hype Estimation – Google Trends (Belgium – 2007) Second Facebook Google Life Earth
  • 12. Hype – Gartner Graph Rough Belgian Market Exercise
  • 13. Belgium Fastest Growth Ever ? (+224% in 15 days) Facebook Statistics 2008 : New Members Figures Source: www.adscriptor.com
  • 14. Facebook Boom ! Social Services Reach (Source: Comscore) 6 5 4 3 Reach (%) Google Earth Facebook.com 2 Linkedin.com 1 0
  • 15. Belgian Blogs Intensive Competition Reach (Source: Comscore) Windows Live Spaces Skynetblogs.be 40 Netlog.com Myspace.com Skyrock Blogs 35 30 25 Reach (%) 20 15 10 5 0
  • 16. Stickyness ? Days x Time Spent (Source: Comscore) 26,0 21,0 Average minute per visits 16,0 11,0 6,0 1,0 1,0 3,0 5,0 7,0 9,0 11,0 13,0 15,0 Average Usage Days per Visitor
  • 17. “Web 2.0” as an incumbator ... Harnessing the collective intelligence Lightweight programming models (Mash Up,...) Unique, hard-to-recreate data sources Above the level of single device The web as platform Leveraging the long tail through customer self-service … of the Social Network Services
  • 18. Long Tail & Social Services Portal / Dailies Homepages Reach Participative Services – Blog – Social Services Volume of Content
  • 19. From 15 Minutes of Fame to “Microcelebrity…” Everyone is a Little Brad Pitt... The phenomenon of being extremely well known not to millions but to a small group — a thousand people, or maybe only a few dozen Source: Clive Thompson, 27th Nov 07, in http://www.wired.com
  • 20. Any Time, Any Place, Any Device ! -> Single Source – Pluri Device
  • 21. Lightweight programming models (Remixability – Mash Up – Widgets – ...)
  • 22. Power of The Social Network Services
  • 23. Brand in the social channels world: (Remember) Market are conversations ! Social Communication Channels Channels Natural Habits Loss Control Source of Knowledge Brands Conversation How to make the conversation more interesting ?
  • 24. In Other Words ... Brand Receive Transmit Mass Media Customer Transmit Receive Social Media
  • 25. The New Influencers – 1 % Rule 100 If you get a group of people online 1 then will create content, 10 will quot;interactquot; with it (commenting or offering improvements) 89 and the other will just view it Source: The Guardian Unlimited
  • 26. Empower The Conversation ! www.skyblog.fr
  • 28. Develp your own community ! Example: Map + Pictures + Comments + …
  • 30. Threat ? Too Obvious ! Beacon = Enable your customers to share the actions they take on your website with their Facebook friends.
  • 31. Mass & Social - UG Media Moneytization
  • 32. Hype – Gartner Graph Belgian Communication Channels Viral Social Network Direct Mass Media email Blog PR SEO Citizen Journalism IDTV
  • 33. As a conclusion ... • Social Networking (and especially Facebook) is definitively ―THE Hype‖ of 2007 winter – When will it reach is plateau of Productivity ? – Privacy ? • Social Networking need & empower the web applications development • Social Networking marketing is about communicating, not advertising – We have to act appropriately following the social rules of the network • Mass & Social Media are equal part of the conversation. The art will be, as usual, in the mix !
  • 34. Hugues Rey hugues.rey@be.initiative.com Mobile : +32 496 26 06 88 Fixed Line : +32 2 464 93 61 Messenger : hugues@live.be Skype : Yugsxiii Second Life avatar : Yugs Bournemouth Thanks for listening !