This document shows the costs for different development, delivery, and support items for a project over 5 years. Development costs increase each year, with text, audio, and video seeing the largest rises. Delivery costs also increase yearly, with e-mail and blogs having lower growth than video conferencing. Support costs have a steady increase, with telephones the highest cost and fax the lowest. The total projected costs rise from $8,250 in year 1 to $13,800 in year 5.