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Engaging Citizens
in Online Participatory Budgeting


                       Dr. Steffen Albrecht
                       EuroPCom 2012 – 3rd European
                       Conference on Public Communication
                       Brussels, 18. October 2012
OPEN GOVERNMENT
transparent | participatory | collaborative



                               flickr.com/wwarby | CC BY 2.0
policy evaluation  campaigning
                                                        Q&As
                       complaints management
                                       open data
          participatory budgeting
                  reporting facilities
                                       transparency
       argumentation support       policy simulation
           crowdsourcingpublic relations  petitioning
conflict mediation               voter information systems
  citizen initiative
                     contact forms urban planning
                          consultations
                                          idea generation
policy evaluation                               campaigning
                                                     Q&As
                                     complaints management
open data
participatory budgeting
                                       transparency
                                         reporting facilities
policy simulation
argumentation support
public relations                     crowdsourcing
                                          petitioning
conflict mediation                   voter information systems
                                             citizen initiative
urban planning                       contact forms
consultations
idea generation
initiated by public administration       initiated by civil society
participatory budgeting                       citizen initiative




                                                                       information –involvement – cooperation
                                          reporting facilities
conflict mediation                   complaints management
open data                                       petitioning
urban planning
                                     crowdsourcing
idea generation                                   campaigning
consultations                                              Q&As
policy evaluation
                                     voter information systems
argumentation support
policy simulation                    contact forms
public relations                      transparency

initiated by public administration        initiated by civil society
citizen initiative




                                                                            information –involvement – cooperation
                                     reporting facilities
conflict mediation              complaints management
open data                                petitioning
               participatory budgeting
urban planning
                               crowdsourcing
idea generation                                        campaigning
consultations               long-term,
policy evaluationrepeated engagement of citizens
                                                           Q&As
                                        voter information systems
argumentation support
                   on central, yet complex issues
policy simulation                          contact forms
public relations                            transparency

initiated by public administration             initiated by civil society
Lessons learnt …

 How to attract citizens?
  (necessary to legitimate the results)
   - Promote the initiative broadly           60K

   - Target hard-to-reach groups              40K

                                              20K
   - Multiple channels, focus on Internet
                                               0K
                                                    Part. Com. Votes
   - Low thresholds for participation
       Don‘t expect too much (1% of inhabitants is much)!
        Don‘t promise more than you can deliver!
Lessons learnt …

 How to attract citizens?
  (necessary to legitimate the results)
   - Promote the initiative broadly
   - Target hard-to-reach groups
   - Multiple channels, focus on Internet
   - Low thresholds for participation
       Don‘t expect too much (1% of inhabitants is much)!
        Don‘t promise more than you can deliver!
Lessons learnt …

 How to move from information to cooperation?
   - Long-term, repeated engagement
   - Foster relations with citizens and interest groups
   - Combine information, dialogue and monitoring of
     results
   - Translate budget information for citizens
   - Adapt to local circumstances
   - Transparency throughout the process
Lessons learnt …

 How to move from information to cooperation?
   - Long-term, repeated engagement
   - Foster relations with citizens and interest groups
   - Combine information, dialogue and monitoring of
     results
   - Translate budget information for citizens
   - Adapt to local circumstances
   - Transparency throughout the process
Lessons learnt …

 How to deal with conflicts?
  (always expect conflicts to show up)
   - Communicate that representative procedures are not
     substituted, but complemented
   - Actively recruit for balanced participation
   - Make all conditions transparent
   - Install professional facilitation (neutral stance)
       Do not underestimate conflicts within
        administration and conflicts about legitimacy!
http://tiny.cc/pbmapping
ACT!
 SHARE!
IMPROVE!

           flickr.com/wwarby | CC BY 2.0
Further information


Dr. Steffen Albrecht
 +49 30 200 540 260
 albrecht@zebralog.de
 www.zebralog.com
 @zebralog
 www.buergerhaushalt.org
  (international version to launch January 2013)

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Albrecht euro p_com2012_participatorybudgeting

  • 1. Engaging Citizens in Online Participatory Budgeting Dr. Steffen Albrecht EuroPCom 2012 – 3rd European Conference on Public Communication Brussels, 18. October 2012
  • 2. OPEN GOVERNMENT transparent | participatory | collaborative flickr.com/wwarby | CC BY 2.0
  • 3. policy evaluation campaigning Q&As complaints management open data participatory budgeting reporting facilities transparency argumentation support policy simulation crowdsourcingpublic relations petitioning conflict mediation voter information systems citizen initiative contact forms urban planning consultations idea generation
  • 4. policy evaluation campaigning Q&As complaints management open data participatory budgeting transparency reporting facilities policy simulation argumentation support public relations crowdsourcing petitioning conflict mediation voter information systems citizen initiative urban planning contact forms consultations idea generation initiated by public administration initiated by civil society
  • 5. participatory budgeting citizen initiative information –involvement – cooperation reporting facilities conflict mediation complaints management open data petitioning urban planning crowdsourcing idea generation campaigning consultations Q&As policy evaluation voter information systems argumentation support policy simulation contact forms public relations transparency initiated by public administration initiated by civil society
  • 6. citizen initiative information –involvement – cooperation reporting facilities conflict mediation complaints management open data petitioning participatory budgeting urban planning crowdsourcing idea generation campaigning consultations long-term, policy evaluationrepeated engagement of citizens Q&As voter information systems argumentation support on central, yet complex issues policy simulation contact forms public relations transparency initiated by public administration initiated by civil society
  • 7. Lessons learnt …  How to attract citizens? (necessary to legitimate the results) - Promote the initiative broadly 60K - Target hard-to-reach groups 40K 20K - Multiple channels, focus on Internet 0K Part. Com. Votes - Low thresholds for participation  Don‘t expect too much (1% of inhabitants is much)! Don‘t promise more than you can deliver!
  • 8. Lessons learnt …  How to attract citizens? (necessary to legitimate the results) - Promote the initiative broadly - Target hard-to-reach groups - Multiple channels, focus on Internet - Low thresholds for participation  Don‘t expect too much (1% of inhabitants is much)! Don‘t promise more than you can deliver!
  • 9. Lessons learnt …  How to move from information to cooperation? - Long-term, repeated engagement - Foster relations with citizens and interest groups - Combine information, dialogue and monitoring of results - Translate budget information for citizens - Adapt to local circumstances - Transparency throughout the process
  • 10. Lessons learnt …  How to move from information to cooperation? - Long-term, repeated engagement - Foster relations with citizens and interest groups - Combine information, dialogue and monitoring of results - Translate budget information for citizens - Adapt to local circumstances - Transparency throughout the process
  • 11. Lessons learnt …  How to deal with conflicts? (always expect conflicts to show up) - Communicate that representative procedures are not substituted, but complemented - Actively recruit for balanced participation - Make all conditions transparent - Install professional facilitation (neutral stance)  Do not underestimate conflicts within administration and conflicts about legitimacy!
  • 13. ACT! SHARE! IMPROVE! flickr.com/wwarby | CC BY 2.0
  • 14. Further information Dr. Steffen Albrecht  +49 30 200 540 260  albrecht@zebralog.de  www.zebralog.com  @zebralog  www.buergerhaushalt.org (international version to launch January 2013)