1. Part 3 Staffing Activities: Recruitment Chapter 5: External Recruitment Chapter 6: Internal Recruitment McGraw-Hill/Irwin Copyright © 2012 by The McGraw-Hill Companies, Inc. All rights reserved.

2. Part 3 Staffing Activities: Recruitment Chapter 05: External Recruitment

3. Staffing Organizations Model Staffing Policies and Programs Staffing System and Retention Management Support Activities Legal compliance Planning Job analysis Core Staffing Activities Recruitment: External, internal Selection: Measurement, external, internal Employment: Decision making, final match 5- Organization Strategy HR and Staffing Strategy Organization Mission Goals and Objectives

9. Exhibit 5.3 Recruitment Guide for Director of Claims 5-

15. Ex. 5.4 Making the Choice Between Open and Targeted Recruiting 5-

21. Ex. 5.7 Comparing Choice of Messages 5-

23. Exhibit 5.9 Factors for Designing Organizational Websites 5-