1. What do
European,
North American
and
Asian
shippers and carriers
think?
Results of the monthly trend survey for January 2012
© Zsolt Kosinszky

2. Europe
© Zsolt Kosinszky

3. Summary for Jan 2012 (vs Dec 2011)
Shippers expect Carriers
38% expect up to 10%
43% expect no
increase, 24% foresee no
change, 36% foresee up volumes
change, 38% up to 10%
to 10% increase
decrease
36% say more, 36% 46% say no change, 31%
transport capacity
less, 28% no change foresee more, 23% less
45% expect up to 5%
50% expect
increase, 38% say no transport rates
2-5% increase
change
up to 5% increase (46%) diesel prices 0-2% rise (49%)
2-5% rise (58%) cost for carriers 0-2% increase (54%)
© Zsolt Kosinszky

4. Survey methodology and base data
36% 35%
35% Participants
• anonymous survey 35%
34%
• between December 15-31, 2011 34%
33%
33%
33% 32%
• 414 respondents 32%
32%
31%
• participants: buyers (shippers) and 31%
shipper carrier other
sellers (carriers) of transport services
Location of respondents
and other supply chain players 2% 1% HU
3% 2% 1%
NL
(e.g. infrastructure providers, 3% 3%
19%
FR
GB
3% BE
consultants, media, education) 4%
DE
IT
CH
• about 56% of respondents are high 5%
6%
17%
BG
RO
AT
ES
level decision makers 6%
7% 9%
PT
FI
8% SE
• base data: December 2011 PL
© Zsolt Kosinszky

5. Featured survey: desired area of
improvement
Shippers
No. 1: visibility and availability of information (54%)
No.2: processes (because they are not in place or not working well) (46%)
No.3: actions (because they are more ad-hoc then based on strategy)
(38%)
Carriers
No. 1: actions (because they are more ad-hoc then based on strategy)
(42%)
No.2: processes (because they are not in place or not working well) (33%)
No.3: lead times (because they are too long) (33%)
© Zsolt Kosinszky

6. Challenge Problem
Current Find the right Rates not competitive, insufficient quality of
supply carriers (spot
and long term)
service, long tendering process, complicated
spot sourcing
chain
challenges Operational
efficiency
Processes not in place or not working, long
lead times, suboptimal and costly
operations, low visibility
(information), decreasing service level, high
Shippers inventory
50%
45% 43% 42%
40% Capacity Insufficient load and manufacturing
35%
30%
management optimization, backup providers
25% 22%
20% unknown, jammed supply chain
20%
15%
10%
5% Find new Huge competition, extremely resource
0% customers intensive structures
© Zsolt Kosinszky

7. Challenge Problem
Current Operational efficiency Highly manual
supply processes, insufficient
visibility, short term actions
chain
challenges Find new customers Huge competition, extremely
resource intensive structures
Find the right subcontractors Highly resource intensive
Carriers (spot and long term) processes, outdated
70%
62% applications (freight
60% exchange/loadboard)
50%
38%
40%
31% 30% KPIs No or bad data supporting
30%
decision making, no
20%
analysis, lack of benchmarks
10%
0%
© Zsolt Kosinszky

8. North America
© Zsolt Kosinszky

9. Summary for Jan 2012 (vs Dec 2011)
Shippers expect Carriers
63% say 2-10% increase,
54% exect no change volumes
30% expect no change
73% expect no change transport capacity 73% expect no change
48% foresee increase of 49% foresee
transport rates
up to 2% up to 5% increase
up to 2% rise (45%) diesel prices up to 2% rise (44%)
up to 5% increase (63%) cost for carriers up to 5% increase (64%)
© Zsolt Kosinszky

10. Survey methodology and base data
50% 46%
45%
Participants
• anonymous survey 40%
35% 32%
• between December 15-31, 2011 30%
25% 22%
• 253 respondents 20%
15%
• participants: buyers (shippers) and 10%
5%
sellers (carriers) of transport services 0%
shipper carrier other
and other supply chain players
Location of respondents
(e.g. infrastructure providers,
consultants, media, education) 12%
• about 76% of respondents are high 14% USA
Canada
level decision makers Mexico
• base data: December 2011 74%
© Zsolt Kosinszky

11. Featured survey: desired area of
improvement
Shippers
No. 1: visibility and availability of information (48%)
No.2: processes (because they are not in place or not working well) (45%)
No.3: actions (because they are more ad-hoc then based on strategy)
(44%)
Carriers
No. 1: processes (because they are not in place or not working well)
(60%)
No.2: operations (because they are sub-optimal and/or costly)(51%)
No.3: visibility and availability of information (48%)
© Zsolt Kosinszky

12. Challenge Problem
Current Operational Processes not in place or not working, long
supply efficiency lead times, suboptimal and costly
operations, low visibility
chain (information), decreasing service level, high
inventory
challenges
Find new Huge competition, extremely resource
customers intensive structures
Shippers
80% 73%
70%
Find the right Rates not competitive, insufficient quality of
60%
50%
48% carriers (spot service, long tendering process, complicated
40% and long term) spot sourcing
27% 25%
30%
20%
10% Financing, Complex rating systems, numerous extra cost
0%
payment types, credit issues, insufficient collaboration
© Zsolt Kosinszky

13. Challenge Problem
Current Find new customers Huge competition, extremely
supply resource intensive structures
chain Capacity management Insufficient network
challenges optimization, insufficient
visibility, short term
view, collaboration issues
Carriers Improving communications Overloaded, labor-intensive
70% 64%
channels, collaboration
60%
issues, lack of real-time
50%
information
40% 36% 36%
30%
20%
10%
0%
© Zsolt Kosinszky

14. Asia
© Zsolt Kosinszky

15. Summary for Jan 2012 (vs Dec 2011)
Shippers expect Carriers
46% expect up to 10% 33% expect
volumes
increase up to 5% increase
49% expect more transport capacity 52% expect more
45% foresee 59% say
transport rates
2-5% increase 2-5% increase
2-5% rise (57%) diesel prices up to 2% rise (37%)
2-5% increase (53%) cost for carriers 2-5% increase (65%)
© Zsolt Kosinszky

16. Survey methodology and base data
50% 46%
• anonymous survey 40%
45%
Participants
• between December 15-31, 2011 35%
30%
32%
• 85 respondents 25%
20%
22%
• participants: buyers (shippers) 15%
10%
5%
and sellers (carriers) of transport 0%
shipper carrier other
services and other supply chain players
(e.g. infrastructure providers, Location of participants
1%
4% 2% China
consultants, media, education) 4%
Russia
India
• about 63% of respondents are high 6% 24%
Hong Kong
7%
Japan
level decision makers 11% Taiwan
Philippines
• base data: December 2011 20%
22%
Singapore
Malaysia
Bangladesh
© Zsolt Kosinszky

17. Featured survey: desired area of
improvement
Shippers
No. 1: processes (because they are not in place or not working well)
(36%)
No.2: actions (because they are more ad-hoc then based on strategy)
(30%)
No.3: operations (because they are sub-optimal and/or costly) (30%)
Carriers
No. 1: operations (because they are sub-optimal and/or costly) (48%)
No.2: visibility and availability of information (46%)
No.3: service level (because it’s lower than it should be) (37%)
© Zsolt Kosinszky

18. Challenge Problem
Current Getting greener Most solutions are costly/take long time to
supply while saving put in place and/or take effect
chain
challenges Operational
efficiency
Processes not in place or not working, long
lead times, suboptimal and costly
operations, low visibility
(information), decreasing service level, high
Shippers inventory
56%
55%
KPIs No or bad data supporting decision
54%
making, no analysis, lack of benchmarks
52%
50%
48%
48%
47%
46%
44%
42%
getting improving KPIs
greener while operational © Zsolt Kosinszky
saving costs efficiency

19. Challenge Problem
Current Financing, Complex rating
supply payment systems, numerous extra cost
types, credit issues, insufficient
chain collaboration
challenges Find new customers Huge competition, extremely
resource intensive structures
Carriers Capacity management Insufficient network
60%
54% optimization, insufficient
50% visibility, short term
40% view, collaboration issues
34%
31%
30%
20%
10%
0%
© Zsolt Kosinszky

20. Thank you, sharing, next survey, contact
Firstly, if you are one of the 816 respondents who took the global
survey, thank you for your time!
In case you found this survey useful and/or interesting, please feel
free to share it with anyone.
The February 2012 survey questions will be accessible from
January 15, 2012.
If you would like to get in touch with me, please write to
kosinszky.zsolt@gmail.com or contact me via LinkedIn
http://be.linkedin.com/in/zsoltkosinszky
or feel free to join the Collective Transport Sourcing group on
LinkedIn:
http://www.linkedin.com/groups?about=&gid=4128642
© Zsolt Kosinszky