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Issue 843: December 21, 2009                                                                                                                     A ZweigWhite Publication



2010— The year ahead                                                                                                Special Issue:
                                                                                                                    2010 Industry Outlook
> Mark Zweig makes 11 predictions for the new year— it’s going to be a doozy!

>          Editorial      It’s that time of                        2. We’ll work through the “shovel-ready”
           Mark
                          year again. Time
                          to dig out my
                                                                   government projects and get back into a
                                                                   design mode. This will, of course, do
                                                                                                                    >     In this issue:
           Zweig
                          crystal ball (I                          much more for A/E/P firms.                         ■ Mark Zweig makes 11 predictions for
More firms will keep it in my                                                                                           the new year— it’s going to be a doozy!
                                                                   3. More firms will be shut down by                   Page 1
be shut down by sock drawer, in a                                  banks that won’t tolerate endless viola-           ■ Economy tops leaders’ concerns
banks that won’t pile of rarely                                    tions of line-of-credit covenants. This              for 2010. Page 1
tolerate endless worn argyles for                                  will be a marked change from banking               ■ Business trends to watch in 2010.
                          safe keeping) so I
violations of                                                      practices of the past, when it rarely                Page 2
                          can try to get a
line-of-credit                                                     happened.                                          ■ A/E Business News: Cubellis closes
                          glimpse of our                                                                                shop, and Architects cast doubt
covenants.                future ahead. By                         4. The devaluation of commercial office              on sustainability. Page 3
all indications, this year is going to be                          space is going to hurt banking relation-           ■ Economists see brighter days for AEC
a doozy!                                                           ships for those firms that own their own             industry in 2010. Page 4
                                                                   buildings and are highly leveraged.                ■ ’My hot market’ for 2010. Page 5
Here is some of what I see for 2010:
                                                                   When their three- or five-year notes
                                                                                                                      ■ Resources: 2010 Industry Outlook, and
1. Unemployment is still holding back                              come due and they are upside down on                 Next Houses. Page 5
the economy. Double-digit unemploy-                                their loans, this, too, will contribute to
                                                                                                                      ■ Ownership transition and leadership
ment will ease back into the 8% range by                           their banking woes on their credit lines.            succession— the planning challenge
summer. Real unemployment is, of                                                                                        for the future. Page 6
                                                                   5. Housing will show continuing signs of
course, worse, because so many people                                                                                 ■ Z View: Looking through the lens
                                                                   recovery ONCE the lending mess is
are working but making less, due to                                                                                     of leadership. Page 7
                                                                   solved. Low appraisals and pointless hoops
hours restrictions or pay cuts. The unem-
                                                                   to jump through are killing the mortgage
ployment rate will remain much higher
                                                                   lending field and knocking the wind out of      To our subscribers:
for architects, interior designers, and
                                                                   the recovery that wants badly to happen.        The Zweig Letter will not be published
landscape architects than other A/E/P
                                                                                                                   on December 28. Happy Holidays!
professionals.                                                                         See “Editorial” on page 2



Economy tops leaders’ concerns for 2010                                                                             >     Matters of Concern
                                                                                                                     Top five challenges in 2010
> Firms worry more about finding good                              lack of talent as the ninth most important        (ranked in a scale of 1 to 5)
business news, less about finding
qualified staff.
                                                                   challenge they will face in 2010, according       Performance of the U.S. economy . . .4.46
                                                                   to ZweigWhite’s 2010 AEC Industry                 Increasing competition . . . . . . . . . . . .3.69
What a difference two years of recession                           Outlook.
makes: Today, AEC firm leaders rate the                                                                              Cost of health insurance . . . . . . . . . . .3.63
performance of the U.S. economy as the                              >     Outlook      “The condition of
                                                                                       the economy plays an
                                                                                                                     Declining use of Qualifications-based
biggest challenge they face in the coming                                                                            selection for A/E firms . . . . . . . . . . . . .3.55
year. In late 2007, overall economic per-                          important role in how our business per-
                                                                                                                     Potential new federal
formance wasn’t even among the top 10                              forms, and the economy is still weak,             health insurance program . . . . . . . . . .3.27
challenges they listed.                                            specifically in the private sector,” says
                                                                                                                     Source: AEC Industry Outlook: Strategy
                                                                   Steven Smith, president and managing              and Insight for Design & Construction
By contrast, two years ago top executives                          director of WSP Sells in New York, a sub-         Firms
said their biggest challenge was finding
                                                                                     See “Economy” on page 8
qualified staff. This year, firm leaders list a


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              © Copyright 2009, ZweigWhite. All rights reserved.
                                                                                                                                                   The Zweig Letter
ZWEIGWHITE
2          Issue 843: December 21, 2009



Editorial                                       Business trends to watch in 2010
From page 1
6. Some sort of national health care
                                                > Watch out for these six major trends           in project pipelines, some firms have been
                                                impacting the AEC industry this year.
reform will pass early in the year and clear                                                     forced to lay off staff members and power-
the way for health care institutions to         ZweigWhite recently released its annual          down their offices to cut costs while they
start spending real money on facilities         AEC Industry Outlook: Strategy and Insight       wait for the situation to improve. At the
once again.                                     for Design & Construction Firms report,          same time, the cost of providing benefits
                                                and while the outlook isn’t as rosy as some      to employees continues to climb. Both of
7. The college and university market will                        previous years’, it’s not       these problems are being addressed on a
once again be one of the strongest sectors       >    Trends the gloom and doom of a             national level, and look for the outcomes
for our industry. With recovering endow-                         year ago. Firm leaders are      of action taken by Congress and the
ment portfolios, combined with increasing       somewhat more optimistic overall about           Obama administration to change the face
enrollments (unemployed or underem-             their prospects in 2010 than they were           of business in the wider economy, as well
ployed people tend to go back to or stay in     heading into 2009, but it’s not going to be      as within this industry, in 2010.
school), it has to bode well.                   easy for many reasons, not least of which
8. The Green Movement, led by firms             is continuing uncertainty in the U.S.             >     What’s Ahead
such as Wal-Mart, will create entirely new      economy.                                                                                     1%
service lines for A/E/P and environment         This year, we are tracking six major trends                                         7%
                                                                                                                        15%
firms that want to pursue it. 2010 will be      that will affect the AEC industry over the
the year of “green.”                            next 12 months:
9. Other strong markets will be airports        ■ Economic    uncertainty                                                                     38%
and aviation facilities, roads and bridges,
                                                ■ The American Recovery &
nuclear power (it’s back!), and many fed-                                                                           40%
eral government sectors. Weak markets           Reinvestment Act of 2009 and other
will be office and retail, K-12 (who can        government intervention
                                                                                                  Expectations of business performance
pass a tax increase?), and almost anything      ■ Unemployment       and health care              in 2010
industrial other than warehouse and
                                                ■ Mixed   merger & acquisition activity           Outstanding . . . . . . . . . . . . . . . . . . . . .1%
distribution.
                                                ■   Globalization of the AEC industry             Excellent . . . . . . . . . . . . . . . . . . . . . . .15%
10. Popular management and wealth-
building book authors will issue sequels        ■ Green   building                                Good . . . . . . . . . . . . . . . . . . . . . . . . . .40%

such as Who Moved my Cheese, Again?,            ■  Economic uncertainty. The past 15
                                                                                                  Satisfactory . . . . . . . . . . . . . . . . . . . . .38%
Good to Great to Mediocre, and The              months have been very difficult for the           Poor . . . . . . . . . . . . . . . . . . . . . . . . . . . .7%
Millionaire Who Used to Live Next Door,         U.S. economy, as a result of the “Great           Source: AEC Industry Outlook: Strategy
in attempts to revitalize their own careers.    Recession” that began in December 2007.           and Insight for Design & Construction
                                                                                                  Firms
11. And, finally, Tiger Woods will prove,       While many economists are now declaring
once again, what an incredible athlete he       the recession officially over and many of
really is, as mistress #’s 17, 18, and 19       the most-watched economic indicators are         ■❄The    American Recovery & Reinves-
(identical triplets) present themselves and     improving, 2010 may still be a difficult         tment Act of 2009 and other government
tell their story to the world. The seeming-     year as the recovery progresses weakly,          intervention. In 2008 and 2009, we saw a
ly endless stream of Tiger love partners will   especially in light of trend # 2, a still very   series of unprecedented government mea-
keep Oprah from going through with her          high unemployment rate.                          sures aimed at improving the health of the
planned retirement in 2011.                     ■  Unemployment and health care. On              economy. These bills and initiatives—
                                                Dec. 4, the Bureau of Labor Statistics           most notably the American Recovery and
So there you have it. My crystal ball is
                                                released new unemployment figures that           Reinvestment Act of 2009 (ARRA), the
overheating and getting a little cloudy...
                                                showed a slight improvement to America’s         stimulus bill— provided opportunities for
so I have to put it back into the sock
                                                soaring unemployment problem, with the           the AEC industry, but also caused some
drawer until this time next year. Good
                                                national rate dropping to 10%. However,          headaches. Only about 25% of the bill’s
luck, All— you will need it in 2010. ■
                                                that figure is still one of the highest the      appropriations have been awarded so far,
MARK ZWEIG is the founder of                                                                     so look for this bill to continue to influ-
                                                U.S. has experienced since the recession
ZweigWhite. Contact him with questions                                                           ence the building and construction sectors
                                                began. And the AEC industry has not
or comments at mzweig@zweigwhite.com.                                                            in 2010 and beyond as more of the provi-
                                                been immune. In response to the drop-off
                                                                                                 sions are enacted. A possible second stim-


The Zweig Letter                                Visit us at: www.zweigwhite.com
                                                                                                                                                   ZWEIGWHITE
Issue 843: December 21, 2009
                                                                                                                                                                  3
ulus and other proposed measures in                                      preparing for retirement through the use         >    A/E Business News
Washington could pass in 2010, further                                   of a merger or acquisition may be holding
changing the course of the economy and                                   on until the markets stabilize before sign-      CUBELLIS CLOSES SHOP: Number 13
the industry in the coming 12 months.                                    ing on the dotted line.                          on the 2009 The Zweig Letter Hot Firm List
                                                                                                                          turned out to be the harbinger of bad luck
                                                                         ■ Globalization  of the AEC industry. The        for Cubellis, a well-known architecture and
 >        Plans for Success
                                                                         world is shrinking, and the AEC industry         engineering firm in Boston.
    Which of the following growth strategies                             is going global. That trend will continue        After more than two decades in business,
    will your firm pursue in the next 12                                                                                  the 175-person firm is in the process
    months?
                                                                         in 2010 and the implications for design
                                                                                                                          of shutting down, according to an article
                                                                         and construction firms are significant.          in Boston Business Journal.
    Introducing new services
    to existing markets . . . . . . . . . . . . . . .76%
                                                                         Globalization will provide both opportu-
                                                                                                                          In an interview with The Zweig Letter last
                                                                         nities and obstacles to U.S. firms, even for     June, President and CEO Lenord Cubellis
    Pursuing more public (federal,
    municipal, etc.) work . . . . . . . . . . . . .72%
                                                                         those firms that do all of their work            talked about difficulties facing the firm,
                                                                         domestically. Many American AEC firms            including shedding 35% of its staff from
    Teaming (not joint venturing) . . . . . . .67%                                                                        425 in June 2008 to 280 in June 2009.
                                                                         will find new markets opening abroad, at
    Entering new markets . . . . . . . . . . . .59%                      the same time that they face competition         Just last year, the firm had 18 locations,
                                                                                                                          including an office in Dubai, according to
    Expanding marketing activities . . . . . .57%                        from foreign firms for projects closer to
                                                                                                                          another TZL article. Recent office openings
    Pursuing design/build opportunities . .46%                           home. In 2010, work will increasingly            included locations in Baltimore, Dallas, and
                                                                         flow to the most competent, lowest-cost          suburban Los Angeles, according to the
    Geographic expansions . . . . . . . . . . . .46%
                                                                         professional service provider, regardless of     Boston Business Journal article.
    Pursuing a merger or acquisition . . . .28%                          where that person or firm is physically          Lenord Cubellis told the newspaper that
    Entering new international markets . .18%                            located.                                         Sovereign Bank’s decision to freeze the
                                                                                                                          firm’s line of credit, leaving it unable to pay
    Joint venturing . . . . . . . . . . . . . . . . . .18%                                                                employees, led to the decision to shutter
    Pursuing construction
                                                                         Firm leaders are somewhat                        the operation. Meanwhile, firm employees
    management opportunities . . . . . . . . .17%                        more optimistic overall about                    are taking over several active projects, and
                                                                                                                          making arrangements to finish them.
    Pursuing program management                                          their prospects in 2010 than
    opportunities . . . . . . . . . . . . . . . . . . . .15%                                                              Started in 1986 with five employees in
                                                                         they were heading into 2009.                     Boston, Cubellis generated almost $64
    Increasing hiring and recruitment                                                                                     million in revenue in 2008, according to its
    activities . . . . . . . . . . . . . . . . . . . . . . .12%          ■ Green building. Green building, or sus-        2009 Hot Firm List submission.
    Source: AEC Industry Outlook: Strategy                               tainable design, has been one of the
    and Insight for Design & Construction                                biggest trends affecting nonresidential and      ARCHITECTS CAST DOUBT ON
    Firms                                                                residential construction in the past few         SUSTAINABILITY: An October poll by
                                                                         years, and it will continue to do so again in    Architect Magazine asking respondents
■  Mixed merger and acquisition activity.                                                                                 which statements “most closely describes
                                                                         2010 and beyond. The growth of green             your personal views on sustainable design
Over the past several years, strong perfor-                              building has been driven by a renewal of         and the environment, shows some
                                                                                                                                                ”
mance and record profits in the AEC                                      environmental consciousness in the U.S.,         surprising results. The survey revealed
industry provided many firms with the                                    particularly in regard to the importance of      the following:
capital necessary to make acquisitions.                                  global warming and the need for action on        ■ 46% of respondents identified with the
Record industry profits translated into                                                                                   statement, “It’s vital that we design and
                                                                         local and global levels. In addition, volatile   build sustainably, in order to conserve
strong cash positions and rising internal                                energy costs have made sustainable design        scarce resources and prevent further global
stock prices, fueling additional purchases.                              and energy efficiency much more attrac-          warming. ”
That all changed late in 2008 as the stock                               tive from an economic perspective.               ■ 34% chose the statement, “I’m not sure
market tumbled and the economy was                                       Corporate greening has also driven the rise      that global warming is caused by man, but
pronounced officially in recession. Firms                                                                                 energy conservation makes economic sense
                                                                         in the sector and will continue to do so,        if we’ll be less dependent on other
are less optimistic about the performance                                especially as the Obama administration           countries’ oil.”
of the AEC business and the overall econ-                                makes the creation of “green jobs” a top         ■ 6.7% identified with, “I’m not sure
omy heading into 2010, and that hesitan-                                 priority.                                        whether building green in the United States
cy is having an impact on the M&A mar-                                                                                    will help the environment when China and
                                                                         Keep an eye on these trends in 2010 and          India are becoming industrialized so rapidly.
                                                                                                                                                                      ”
ket. Investors of all shapes and sizes are
                                                                         beyond for information as to how the             ■ 12.8% chose, “Global warming is a myth
nervous, and many have lost significant
                                                                         markets may change and what opportuni-           perpetuated by the media, and green
amounts of wealth that was tied up in the                                                                                 building is a fad— it’ll be forgotten in 20
                                                                         ties and obstacles your firm may face in
stock market. Until they can recoup some                                                                                  years time. ”
                                                                         the months ahead. ■
of these losses, firm leaders who were



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                    © Copyright 2009, ZweigWhite. All rights reserved.
                                                                                                                                                     The Zweig Letter
ZWEIGWHITE
4         Issue 843: December 21, 2009



Economists see brighter days for AEC industry in 2010
> Low mortgage rates, stimulus money could       down side,” he says. “We’re seeing some        “With the revival of the stock market, we
spur more activity in some sectors.
                                                 improvements in the broader economy            could see an increase in endowments and a
Two leading AEC economic analysts                and ultimately that’s going to mean good       pickup in activity in those sectors,” he
expect an uptick in work next year,              things for the construction industry.” He      says. Simonson also expects to see a limit-
although they warn firm leaders not to           believes the recession ended somewhere in      ed revival in the retail market “if I’m right
expect a return to the industry’s heyday of      the June-July timeframe, but will wait for     about home building,” saying new home-
only a few years ago.                            official word on that.                         owners will do increased levels of business
Ken Simonson, chief economist for                                                               at home-improvement stores and the like
                                                 The good, the bad, and the ugly                in their areas.
Associated General Contractors of                Simonson says he expects the pool of cash
America (AGC) (Arlington, VA), is “par-          set aside for infrastructure projects in the   Baker says he sees the institutional sector
                      tially optimistic” about   American Recovery and Reinvestment Act         as much stronger than the commercial sec-
 >      Outlook what’s to come in                of 2009— about $135 billion of the $787        tor in 2010, saying he hopes designers see
                      2010, saying he expects    billion total— to be distributed more          a turnaround by the middle of the year, a
to see growth of 20% to 30% in single-           feverishly this year and allay some of the     timeline that would mean construction
family home building, a boost that would         concerns across the AEC industry about         activity would grow in 2011.
still leave that sector below its 2007 levels,   the relatively paltry impact the stimulus      “There’s still a hope the stimulus will do
but a significant step up nonetheless.           package had in 2009, other than on high-       more to turn things around than it has so
                   “We’ve got mortgage           way projects.                                  far,” Baker says. “These adjustments are
                   rates at record lows          High-speed rail projects are likely to see     taking time to sort themselves out.”
                   and home prices               their first awards late next year, he says,
                   down, so more people          and government agencies are expected to        “We’re seeing some
                   can qualify for and           be better equipped to deal with the flood      improvements in the broader
                   afford mortgage pay-          of new contracts in 2010 than they were        economy and ultimately that’s
                   ments than ever               shortly after President Barack Obama
                   before, even with a
                                                                                                going to mean good things for
Ken Simonson,                                    signed the bill into law in February. That     the construction industry.
                                                                                                                         ”
Chief Economist,   10% unemployment              glut of paperwork caused a backup on get-
Associated General rate,” he says. The           ting the money flowing, Simonson says,
Contractors of
                   first-time homebuyers’                                                       What else is on the horizon?
America                                          calling it an unexpected “embarrassment
                   federal tax credit pro-                                                      Simonson says he expects a checkmark-
                                                 of riches” the agencies had never seen and     shaped recovery, meaning a more gradual
gram has been extended through April 30          weren’t prepared to handle.
and expanded to give some existing home-                                                        recovery but no second dip anytime soon.
owners a $500 credit as well.                    The inclusion of the Buy American provi-       Many economists see reason to call for a
                                                 sion in the stimulus package slowed many       “W-shaped” recovery, meaning a second
                      Kermit Baker, chief        water and wastewater projects, as contrac-     dramatic drop in the economy before a
                      economist for the          tors noted the much higher prices of mate-     full recovery.
                      American Institute of      rials in the U.S. as opposed to their usual
                      Architects      (AIA)                                                     Baker says he expects the economic
                                                 overseas suppliers. That quandary is being     turnaround to trigger more consolidation
                      (Washington, DC),          sorted out but shouldn’t slow things down
                      says improvements in                                                      across the industry as the largest firms in
                                                 in 2010, Simonson says.                        the arena take advantage of the fear some
                      the broader economy
                      such as an anticipated     State and local projects could be in the       small firm owners have about the future,
Kermit Baker,
                      increase in the Gross      worst shape, he says, since state and local    even as things start to turn around.
Chief Economist,
American Institute or Domestic Product in        government budgets are still dropping.         “There are a lot of owners who’ll decide
Architects                                       Also likely to struggle in 2010 are devel-
                      the fourth quarter of                                                     they don’t want to go through this again,”
                      2009 and a boost in        oper-funded projects, with occupancy           Baker says. “There’s a lot of evidence that
the amount of economic stimulus money            rates lower than in many years at hotels,      bigger can be better from the client’s per-
expected to be doled out in 2010, are good       and vacancy rates in apartments and            spective, and that could lead to some
starts.                                          multi-family homes continuing to fall.         opportunities to take advantage, certainly
“Six months into the recovery, there are         Higher education and health care projects,     some lower prices.” ■
more surprises on the upside than on the         Simonson says, could go either way.



The Zweig Letter
                                                  Visit us at: www.zweigwhite.com
                                                                                                                                  ZWEIGWHITE
Issue 843: December 21, 2009
                                                                                                                                                          5
‘My hot market’ for 2010                                                                                             >    Resources
> Firms leaders tell us what will likely lift their                 of this recession as our backlog has been        2010 INDUSTRY OUTLOOK: Will the
bottom line next year.                                                                                               housing market improve, or will the
                                                                    reduced, but to date we have not reduced
                                                                                                                     sluggish recovery continue or worsen? Will
Surveys give us the overall picture, but for                        overall staff size. Many projects are hold-      the spillover effect from the housing crunch
these leaders, a winning market niche                                                           ing, awaiting        continue to infect additional nonresidential
might be found in unexpected places in                               >     On The Record the economy                 markets in 2010? Will banks ever get back
                                                                                                                     to the business of lending money? Many
2010.                                                                                           and the Oba-
                                                                                                                     analysts are saying that we’ll see marked
Thomas Bates, managing principal,                                   ma health care plan to be solidified, but        improvement in all areas in the economy
BLRB Architects (Tacoma, Washington),                               we anticipate more projects starting up          in 2010, but are they right? And how will
                                                                    after the beginning of the coming year.”         improvements be felt in the AEC industry?
a 62-person architecture firm:
                                                                                                                     Find the answers to all of these questions
                     “With public percep-                           “Our only market sector is                       and many more with ZweigWhite’s 2010
                     tion slowly embracing                                                                           AEC Industry Outlook: Strategy and Insight
                                                                    health care and we do not feel                   for Design & Construction Firms, where
                     the idea of genuine
                     economic recovery,
                                                                    it will be unseated as the                       you’ll find vast research and discussion of
                                                                                                                     these and many other issues. Knowing the
                     increasing numbers of                          market sector leader.”                           answers to these questions can give your
                     public school districts                                                                         architecture, engineering, construction,
                                                                    Kevin Phillips, CEO, FPM Group and               or environmental firm an edge on the
                     are making plans for                           FPM Remediations (Ronkonkoma, NY),               competition.
                     2010 bond initiatives.                         a 100-person a full service environmental
 Tom Bates,                                                                                                          This year’s report is the most detailed
 Managing Principal, The reality for public                         and traditional engineering firm specializ-      Industry Outlook ZweigWhite has ever
 BLRB Architects     schools is that whether                        ing in environmental engineering, geo-           produced, covering more economic trends
                     times are flush or lean,                       physical investigations, hydro geology,          in the broader economy and expanding on
school facilities must be maintained, mod-                                                                           information we’ve gathered in the past. This
                                                                    engineering design and design-build:             report is the most up-to-date and
ernized, expanded or created to adequate-                                                                            comprehensive market outlook report
ly fulfill student needs. BLRB Architects’                                               “Our hottest market         available, written exclusively for design
hottest market for 2010 is the K-12 edu-                                                 by far will be the          and construction firm leaders.
cation sector. Districts are already seeking                                             Department            of    For more information or to pre-order
architectural services for pre-bond plan-                                                Defense        Military     a copy, call 1-800-466-6275 or log on to
ning and promotion, pre-design and edu-                                                  Munitions Response          www.zweigwhite.com/zw-858.aspx.
cational specifications development in                                                   Program (MMRP).
anticipation of successful bond passage in                                               The MMRP program            NEXT HOUSES: Presenting a collection of
                                                                                         is estimated to be in       25 houses on five continents, Next
early 2010. Several districts passed success-                        Kevin Phillips,                                 Houses: Architecture for the Twenty-First
ful bonds in the November elections and                              CEO,                the billions of dollars     Century is a tour of the finest residential
we are seeing announcements for increas-                             FPM Group           and just beginning.         architecture of this young century.
ing numbers of large K-12 projects for                                                   The program provides        Author Ron Broadhurst has selected
which funding has already been secured.”                            a focus to address the potential explosive       examples from nine countries showcasing
                                                                    safety, human health or environmental            established superstars and emerging
Edward Caruana, president, c|a ARCHI-                               risk posed by munitions-related activity         architects including UNStudio, David Adjaye
TECTS (Long Beach, CA), a 30-person                                                                                  and David Chipperfield, among others. The
                                                                    such as unexploded ordinance (UXO),              products of dialogue between demanding
architecture, planning and interior design                          discarded military munitions (DMM),              clients and innovative designers these
firm:                                                               and munition constituents (MC) that may          houses represent the best and most
                                                                                                                     innovative living spaces, including homes
                          “Our only market sec-                     be present at our nation’s DOD facilities.
                                                                                                                     created with sustainability and
                          tor is health care and                    FPM is one of a handful of full-service          eco-friendliness in mind— such as Werner
                          we do not feel it will be                 firms that prepare site investigations, geo-     Sobek’s H16 and Krauss Schonberg’s Haus
                          unseated as the market                    physical investigations, removal actions         W— as well as homes constructed on
                                                                                                                     challenging sites— such as Tadao Ando’s
                          sector leader. We are a                   and environmental remediation. FPM
                                                                                                                     4x4 House or Álvaro Leite Siza Vieira’s Casa
                          30-person firm that                       over the past five years has positioned itself   Tolo. An authoritative collection, Next
                          has maintained staff                      by hiring experienced geophysical scien-         Houses demonstrates uniquely
                          size and hours through                    tists and DOD-trained explosive experts          of-the-moment architecture and offers up a
Edward Caruana,                                                                                                      vision of how we will think of homes in the
President,                this recession. We have                   so that it can handle worldwide assign-          decades to come.
c|a ARCHITECTS            felt the repercussions                    ments.” ■
                                                                                                                     Available through Amazon.com.




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               © Copyright 2009, ZweigWhite. All rights reserved.
                                                                                                                                              The Zweig Letter
ZWEIGWHITE
6          Issue 843: December 21, 2009



Ownership transition and leadership succession—
the planning challenge for the future
> When the time comes divest, owners have            leadership while increasing the ownership      documents, and closing and post-closing
two options: internal transition or external exit.
                                                     of the next generation, as well as institut-   matters. The search is typically imple-
>          Legal Matters All firms                   ing a long term program to ensure that         mented with the use of an investment
                                face the             the firm is well capitalized and not over-     banking intermediary who prepares a
            George              challenge of         leveraged. The key concern is getting the      confidential memorandum describing the
            Christodoulo
                                dealing              younger generation to buy shares over          seller. The seller and the intermediary
with intergenerational leadership and                time at favorable purchase terms. Since        profile prospective buyers, who are then
ownership. Firms that are growing pose a             much of the internal purchases are fund-       contacted on an anonymous basis.
more acute challenge because of the                  ed by bonuses and distributions, the key       Interested buyers then sign a confiden-
urgent need for management talent,                   to success is the sustained profitability of   tiality agreement and, if there is mutual
financial resources, and capital. The chal-          the firm. Internal purchase programs may       interest, the parties then enter into
lenge exists because firms must identify a           include different levels of ownership, a       discussion.
next generation of managers that has the             clear understanding of the criteria for
                                                                                                    When discussions progress between a sell-
skills and training to lead the firm’s gov-          ownership, communication of an contin-
                                                                                                    er and buyer, the parties sign a letter of
ernance, spearhead management and                    uing share-offering program and an
                                                                                                    intent (sometimes called memorandum
administration, continue the firm’s ability          explanation of the operation of the firm.
                                                                                                    of understanding). This document, which
to generate business, and make the neces-
                                                                                                    is typically nonbinding, confirms the key
sary hard decisions. Firms must fund the             Once it is decided where the                   deal points, identifies open topics to be
exit of senior shareholders as well as               firm is to go, the question of                 finalized and sets a timetable for closing.
growth, capital expenditures and acquisi-
                                                     how to get there and the best                  The deal structure of the transaction can
tions with only a limited financial com-
                                                     mechanism— internal transition                 be either an asset sale or share sale. The
mitment from a younger generation that
                                                     or external exit, must be                      components of the purchase price are
is risk-averse and less entrepreneurial
                                                     chosen and pursued.                            cash, promissory note, earnout and/or
than its predecessors.
                                                                                                    shares of buyer.
The choice all firms face is to pursue               The documentation for such purchases
                                                                                                    Immediately following the execution of
either an internal transition, or an exter-          includes a share purchase agreement, a
                                                                                                    the letter of intent, due diligence of
nal exit. Internal transitions are motivat-          promissory note, a share-pledge agree-
                                                                                                    quantitative, qualitative and legal matters
ed by paternal/maternal feelings, a loyalty          ment and a shareholder agreement, often
                                                                                                    is undertaken. Simultaneously, the trans-
to key long-term employees, lack of easy             with restrictive noncompetition
                                                                                                    action documents of the purchase and
identification of third party partners, a            covenants. The management succession
                                                                                                    sale agreement and employment agree-
sense that an internal transition is simpler         steps include establishing the criteria for
                                                                                                    ments are drafted. After due diligence is
and less expensive than an external exit,            selection, how to select new leaders and
                                                                                                    completed and documents finalized, the
the fear of the unknown third party, and             yet retain and motivate unsuccessful
                                                                                                    transaction is closed, announcements
the risk of cultural changes. An external            internal candidates, and how to build an
                                                                                                    made and integration and post-closing
exit is often motivated by a goal of maxi-           integrated team. New leaders need train-
                                                                                                    business plans implemented.
mizing the price to shareholders, certain-           ing and a transition period for the chang-
ty of deferred payments, and elimination             ing of the guard. The role of outgoing         Firm leaders and shareholders should ask
of the concern that the next generation is           leadership and the composition of the          where the firm is now and where is it
not capable of running the business and              board of directors (including both inside      going. What is the competition doing
generating the necessary funding to buy              and outside directors) must be addressed.      and what is the firm’s strategic plan?
out the previous generation of owners.               Finally, the firm must identify its culture,   Once it is decided where the firm is to
                                                     identify the management style of the cur-      go, the question of how to get there and
The key elements of an internal transi-
                                                     rent leadership, the leadership style of the   the best mechanism— internal transition
tion are financial arrangements (owner-
                                                     new generation, and decide which is            or external exit, must be chosen and
ship), management succession and corpo-
                                                     most appropriate for the challenges facing     pursued. ■
rate governance (leadership), and cultural
continuity.                                          the firm.                                      GEORGE CHRISTODOULO, PC,
                                                     The chronological sequence of an exter-        is a senior partner at Lawson & Weitzen,
The financial challenges include decreas-
                                                     nal transition includes the partner search,    LLP, Boston, MA. He can be reached at
ing the ownership of the current
                                                     purchase price/deal structure, transaction     GChristodoulo@lawson-weitzen.com.


The Zweig Letter
                                                      Visit us at: www.zweigwhite.com
                                                                                                                                    ZWEIGWHITE
Issue 843: December 21, 2009
                                                                                                                                                                       7
Looking through the lens of leadership
> Put aside our outlook for just a moment                               a strategic decision and what doesn’t. In                  what the firm is capable of and interested
so we can talk about yours. Whether you’re
looking though a microscope or a telescope,
                                                                        the coming year, when everyone is vying                    in handling. Consider what level of change
what do you see?                                                        for the same small batch of clients and                    is required— not just technically, but emo-
                                                                        searching desperately for the ultimate                     tionally and professionally. Rather than ask
>            Z View          It’s a really great
                                                                        point of differentiation, consider the focus               what markets have money, ask what ser-
                             thing to be a leader
           C h r i s t i n e of an architecture,                        certain leaders will have.                                 vices are needed. Instead of chasing the lat-
           B r a ck                                                                                                                est trend, which is typically broad in
                             engineering, or envi-                      ■ Good—     but not strategic. Strategy
                                                                                                                                   nature, drill down into one particular area
ronmental consulting firm. The corner                                   implies planning; thoughtful, deliberate,
                                                                                                                                   within it. Is your organizational structure
office, company car, executive pay and                                  and calculated thinking, the results of
                                                                                                                                   capable of doing what needs to get done?
bonus, and ample vacation time are envi-                                which carry long term impacts and bene-
                                                                                                                                   Will the board of directors be effective this
able prizes after years of dedicated work.                              fits. Deciding where to cut costs, imple-
                                                                                                                                   year? What did they actually accomplish
Likewise, what’s not to love about the                                  menting a system for quicker AR collec-
                                                                                                                                   for us last year?
immense responsibility of guiding the                                   tion, finding firms to collaborate with,
organization out of the worst economy in                                migrating to Deltek and Revit, or asking                   ■ Best—    thinking like a strategist. We
decades? Who can dispute that the pres-                                 managers to become more diligent about                     can all think of someone or some firm that
sure and power to make the right decisions                              business development is not strategic.                     landed what we deemed a lucky break and
were worth climbing the ladder for?                                     These are fine maintenance activities cer-                 turned it into an exciting story of success.
                                                                        tain people in the firm can perform, but                   This level of achievement is not always
The people we lead generally expect us to
                                                                        they shouldn’t be the highlights. The team                 derived of methodical effort. It is possible
have answers for everything divined
                                                                        is expecting much more and the firm will                   to be so engrossed in a business plan that
through absolute clarity— whether the cli-
                                                                        require a whole lot more if it wants to                    one fails to capture a prime opportunity at
mate is stormy or calm. The truth is, we’ll
                                                                        grow in 2010.                                              the right time. Those chances arise in envi-
never have all the answers and we’ll never
                                                                                                                                   ronments like these, where economists are
be perfectly certain that the decisions we                              ■ Better—     asking intense questions.
                                                                                                                                   unsure week in and week out, and where
make are foolproof. The difference for                                  Before we even get to the place where we
                                                                                                                                   the industries we are in involved in change
2010, however, is that leaders will be re-                              are balancing one option against another
                                                                                                                                   before our very eyes. Leaders who think
evaluating the list of decisions to be                                  and need to make a choice, we have to be
                                                                                                                                   like strategists identify and utilize the
made— and concentrating efforts on those                                asking the right questions. Formulating
                                                                                                                                   potential and swiftly make the decision to
most important to firms’ strategic plans.                               these requires an intense understanding of
                                                                                                                                   pursue it. You can’t profit from waiting for
                                                                        the marketplace and what’s brewing inside
There is also a strategic way to handle that                                                                                       others to try it and learning from their
                                                                        it. It also requires an honest look inward at
filter— and wisely discern what constitutes                                                                                        lessons. Your success will come by pairing
                                                                                                                                   your firm with a positive or negative
                    Our newsletters are packed with news you can use today,                                                        change in the industry, and twisting it to
                    analysis you can trust, the latest trends, management tips,
                    best practices, important events and resources to keep you
                                                                                                                                   your advantage. It requires innovative
                                                                                                 The Zweig Letter
                    up-to-date on how real professionals in the AEC industry are                 321 Commonwealth Road, Ste. 101
                                                                                                                                   thought and courage, but it will carry you
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                     SHIP TO




                                     Phone                                                                                         management optimization. Contact her
                                     Email ___________________________________                                                     at cbrack@zweigwhite.com.


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              © Copyright 2009, ZweigWhite. All rights reserved.
                                                                                                                                                             The Zweig Letter
ZWEIGWHITE
8         Issue 843: December 21, 2009



Economy                                           solid infrastructure experience are some-      Damon looks forward to the day when the
From page 1                                       what hard to find,” Benvie says.               industry returns to its old worry of attract-
sidiary of WSP Group plc (London,                                                                ing and retaining staff. “This is why we are
                                                  Executives forecast that the economy will
United Kingdom), a 10,000-person                                                                 doing everything we can to make certain
                                                  eclipse other challenges for some time.
design, engineering, and management                                                              our talented staff are treated well through
consultancy service firm.                         “For us, the most important issue is simply    these tough times and will remain with us
                                                  business development,” says Tony Damon,        when the job market improves,” he says. ■
“With fewer opportunities to pursue, the          CEO at SSOE, Inc. (Toledo, OH), a 950-
margin for error is significantly less, and       person architecture, engineering, and con-      >     Firm Index
every firm must maximize the opportunities        struction management firm. While SSOE           BLRB ARCHITECTS.              RW ARMSTRONG.
presented to it,” Smith says.                     has a significant backlog of work going into      Tacoma, WA. 5                Indianapolis, IN. 8
                                                  2009, Damon says, “over the course of the       C|A ARCHITECTS.               SSOE, INC. Toledo,
Finding those opportunities is one thing.                                                           Long Beach, CA. 5             OH. 8
Getting paid for taking advantage of              year, we worked through that backlog and        CUBELLIS. Boston,             TECTONIC.
them— at least getting paid on a timely           due to changes in capital programs by many        MA. 3                         Mountainville, NY. 8
                                                  of our clients, we were not able to replace     FPM GROUP ,                   WSP GROUP PLC.
basis— can be quite another.                                                                        Ronkonkoma, NY. 5            London, UK. 1
                                                  the backlog at the same pace.”                  LAWSON & WEITZEN,             Some firm names
“We’re looking at a 30-to-34% increase in
                                                                                                    LLP Boston, MA. 6
                                                                                                       .                        were omitted due
revenue in 2009, but our biggest issue has        At TECTONIC, Benvie says, “the backlog                                        to space constraints.
been cash flow,” says Roland Salman, presi-       is there for 2010, but the big question is:
dent of RW Armstrong (Indianapolis, IN),          Where will the backlog come from for
a 600-person global design and manage-            2011?... The most pressing issue we are fac-
                                                  ing is the shrinking markets we serve in
                                                                                                  >     Got Ideas? Talk Back
ment consulting firm. “People are holding
on to their money longer. You just have to        both the public and private sector and how       Bill Lewis, Senior Editor.
                                                  to remain competitive on a cost basis with-      Call me at
trust that you’re working with the right
                                                                                                   800-466-6275, ext. 262, or e-mail
clients and that you’re ultimately going to       out sacrificing the quality for our work.”       blewis@zweigwhite.com.
get paid.”                                        Those shrinking markets have lead to
                                                                                                   João Ferreira, Editor.
A year ago, following the credit meltdown         increased competition, firm leaders’ second      Call me at
and bank bailouts, the economy emerged as         most-cited challenge. “Companies that            800-466-6275, ext. 245, or e-mail
the top challenge listed by firm leaders, but     were doing private work are now shifting to      jferreira@zweigwhite.com.
finding qualified staff remained the third        public sector projects, and larger firms are     Craig MacCormack, Senior Writer.
most important challenge listed (with the         going after small and medium-type pro-           Call me at 800-466-6275,
cost of health care listed as the second most     jects, where you wouldn’t expect them to         ext. 209, or e-mail
                                                  submit a bid,” Salman says.                      cmaccormack@zweigwhite.com.
pressing concern). However, as business
slowed and thousands of architects and            In a continuing slump, Smith says, long-
engineers joined the ranks of the unem-           term planning gives way to concern about
ployed, Smith says, “the dynamics of staff        “short-term business issues.”
recruitment and retention has become less
pressing of an issue. With that said— all         “I expect a similar focus” for 2010, “though
firms are focusing on retaining their key         we are working to position ourselves for a      The voice of reason for architecture,
staff and, as a result, highly qualified star     positive change in the economy,” he says.       engineering, and environmental consulting firms.

employees are still hard to come by.”             “We have done this primarily by continuing      Published continuously since 1992 by ZweigWhite,
                                                                                                  Wayland, Massachusetts, USA. ISSN 1068-1310.
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Donald Benvie, president and CEO of               er areas, so we are properly positioned when    Issued weekly (50 issues/yr.). $475 for one-year
                                                                                                  subscription, $775 for a two-year subscription.
TECTONIC (Mountainville, NY), a 312-              the market changes.”                            Mailing Address: The Zweig Letter
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environmental, construction management,           Those changes will come, and the economy        Wayland, MA 01778
homeland security, materials testing and          will recover, says SSOE’s Damon, but “we
                                                                                                  Tel: 508-651-1559 Fax: 508-653-6522
information technology firm, agrees that          anticipate it will be much slower to develop    E-mail: info@zweigwhite.com
                                                  than in the past.” In the meantime, he says,    Online: www.thezweigletter.com
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The Zweig Letter : 2010 Industry Outlook

  • 1. Issue 843: December 21, 2009 A ZweigWhite Publication 2010— The year ahead Special Issue: 2010 Industry Outlook > Mark Zweig makes 11 predictions for the new year— it’s going to be a doozy! > Editorial It’s that time of 2. We’ll work through the “shovel-ready” Mark year again. Time to dig out my government projects and get back into a design mode. This will, of course, do > In this issue: Zweig crystal ball (I much more for A/E/P firms. ■ Mark Zweig makes 11 predictions for More firms will keep it in my the new year— it’s going to be a doozy! 3. More firms will be shut down by Page 1 be shut down by sock drawer, in a banks that won’t tolerate endless viola- ■ Economy tops leaders’ concerns banks that won’t pile of rarely tions of line-of-credit covenants. This for 2010. Page 1 tolerate endless worn argyles for will be a marked change from banking ■ Business trends to watch in 2010. safe keeping) so I violations of practices of the past, when it rarely Page 2 can try to get a line-of-credit happened. ■ A/E Business News: Cubellis closes glimpse of our shop, and Architects cast doubt covenants. future ahead. By 4. The devaluation of commercial office on sustainability. Page 3 all indications, this year is going to be space is going to hurt banking relation- ■ Economists see brighter days for AEC a doozy! ships for those firms that own their own industry in 2010. Page 4 buildings and are highly leveraged. ■ ’My hot market’ for 2010. Page 5 Here is some of what I see for 2010: When their three- or five-year notes ■ Resources: 2010 Industry Outlook, and 1. Unemployment is still holding back come due and they are upside down on Next Houses. Page 5 the economy. Double-digit unemploy- their loans, this, too, will contribute to ■ Ownership transition and leadership ment will ease back into the 8% range by their banking woes on their credit lines. succession— the planning challenge summer. Real unemployment is, of for the future. Page 6 5. Housing will show continuing signs of course, worse, because so many people ■ Z View: Looking through the lens recovery ONCE the lending mess is are working but making less, due to of leadership. Page 7 solved. Low appraisals and pointless hoops hours restrictions or pay cuts. The unem- to jump through are killing the mortgage ployment rate will remain much higher lending field and knocking the wind out of To our subscribers: for architects, interior designers, and the recovery that wants badly to happen. The Zweig Letter will not be published landscape architects than other A/E/P on December 28. Happy Holidays! professionals. See “Editorial” on page 2 Economy tops leaders’ concerns for 2010 > Matters of Concern Top five challenges in 2010 > Firms worry more about finding good lack of talent as the ninth most important (ranked in a scale of 1 to 5) business news, less about finding qualified staff. challenge they will face in 2010, according Performance of the U.S. economy . . .4.46 to ZweigWhite’s 2010 AEC Industry Increasing competition . . . . . . . . . . . .3.69 What a difference two years of recession Outlook. makes: Today, AEC firm leaders rate the Cost of health insurance . . . . . . . . . . .3.63 performance of the U.S. economy as the > Outlook “The condition of the economy plays an Declining use of Qualifications-based biggest challenge they face in the coming selection for A/E firms . . . . . . . . . . . . .3.55 year. In late 2007, overall economic per- important role in how our business per- Potential new federal formance wasn’t even among the top 10 forms, and the economy is still weak, health insurance program . . . . . . . . . .3.27 challenges they listed. specifically in the private sector,” says Source: AEC Industry Outlook: Strategy Steven Smith, president and managing and Insight for Design & Construction By contrast, two years ago top executives director of WSP Sells in New York, a sub- Firms said their biggest challenge was finding See “Economy” on page 8 qualified staff. This year, firm leaders list a Visit us at: www.zweigwhite.com © Copyright 2009, ZweigWhite. All rights reserved. The Zweig Letter ZWEIGWHITE
  • 2. 2 Issue 843: December 21, 2009 Editorial Business trends to watch in 2010 From page 1 6. Some sort of national health care > Watch out for these six major trends in project pipelines, some firms have been impacting the AEC industry this year. reform will pass early in the year and clear forced to lay off staff members and power- the way for health care institutions to ZweigWhite recently released its annual down their offices to cut costs while they start spending real money on facilities AEC Industry Outlook: Strategy and Insight wait for the situation to improve. At the once again. for Design & Construction Firms report, same time, the cost of providing benefits and while the outlook isn’t as rosy as some to employees continues to climb. Both of 7. The college and university market will previous years’, it’s not these problems are being addressed on a once again be one of the strongest sectors > Trends the gloom and doom of a national level, and look for the outcomes for our industry. With recovering endow- year ago. Firm leaders are of action taken by Congress and the ment portfolios, combined with increasing somewhat more optimistic overall about Obama administration to change the face enrollments (unemployed or underem- their prospects in 2010 than they were of business in the wider economy, as well ployed people tend to go back to or stay in heading into 2009, but it’s not going to be as within this industry, in 2010. school), it has to bode well. easy for many reasons, not least of which 8. The Green Movement, led by firms is continuing uncertainty in the U.S. > What’s Ahead such as Wal-Mart, will create entirely new economy. 1% service lines for A/E/P and environment This year, we are tracking six major trends 7% 15% firms that want to pursue it. 2010 will be that will affect the AEC industry over the the year of “green.” next 12 months: 9. Other strong markets will be airports ■ Economic uncertainty 38% and aviation facilities, roads and bridges, ■ The American Recovery & nuclear power (it’s back!), and many fed- 40% eral government sectors. Weak markets Reinvestment Act of 2009 and other will be office and retail, K-12 (who can government intervention Expectations of business performance pass a tax increase?), and almost anything ■ Unemployment and health care in 2010 industrial other than warehouse and ■ Mixed merger & acquisition activity Outstanding . . . . . . . . . . . . . . . . . . . . .1% distribution. ■ Globalization of the AEC industry Excellent . . . . . . . . . . . . . . . . . . . . . . .15% 10. Popular management and wealth- building book authors will issue sequels ■ Green building Good . . . . . . . . . . . . . . . . . . . . . . . . . .40% such as Who Moved my Cheese, Again?, ■ Economic uncertainty. The past 15 Satisfactory . . . . . . . . . . . . . . . . . . . . .38% Good to Great to Mediocre, and The months have been very difficult for the Poor . . . . . . . . . . . . . . . . . . . . . . . . . . . .7% Millionaire Who Used to Live Next Door, U.S. economy, as a result of the “Great Source: AEC Industry Outlook: Strategy in attempts to revitalize their own careers. Recession” that began in December 2007. and Insight for Design & Construction Firms 11. And, finally, Tiger Woods will prove, While many economists are now declaring once again, what an incredible athlete he the recession officially over and many of really is, as mistress #’s 17, 18, and 19 the most-watched economic indicators are ■❄The American Recovery & Reinves- (identical triplets) present themselves and improving, 2010 may still be a difficult tment Act of 2009 and other government tell their story to the world. The seeming- year as the recovery progresses weakly, intervention. In 2008 and 2009, we saw a ly endless stream of Tiger love partners will especially in light of trend # 2, a still very series of unprecedented government mea- keep Oprah from going through with her high unemployment rate. sures aimed at improving the health of the planned retirement in 2011. ■ Unemployment and health care. On economy. These bills and initiatives— Dec. 4, the Bureau of Labor Statistics most notably the American Recovery and So there you have it. My crystal ball is released new unemployment figures that Reinvestment Act of 2009 (ARRA), the overheating and getting a little cloudy... showed a slight improvement to America’s stimulus bill— provided opportunities for so I have to put it back into the sock soaring unemployment problem, with the the AEC industry, but also caused some drawer until this time next year. Good national rate dropping to 10%. However, headaches. Only about 25% of the bill’s luck, All— you will need it in 2010. ■ that figure is still one of the highest the appropriations have been awarded so far, MARK ZWEIG is the founder of so look for this bill to continue to influ- U.S. has experienced since the recession ZweigWhite. Contact him with questions ence the building and construction sectors began. And the AEC industry has not or comments at mzweig@zweigwhite.com. in 2010 and beyond as more of the provi- been immune. In response to the drop-off sions are enacted. A possible second stim- The Zweig Letter Visit us at: www.zweigwhite.com ZWEIGWHITE
  • 3. Issue 843: December 21, 2009 3 ulus and other proposed measures in preparing for retirement through the use > A/E Business News Washington could pass in 2010, further of a merger or acquisition may be holding changing the course of the economy and on until the markets stabilize before sign- CUBELLIS CLOSES SHOP: Number 13 the industry in the coming 12 months. ing on the dotted line. on the 2009 The Zweig Letter Hot Firm List turned out to be the harbinger of bad luck ■ Globalization of the AEC industry. The for Cubellis, a well-known architecture and > Plans for Success world is shrinking, and the AEC industry engineering firm in Boston. Which of the following growth strategies is going global. That trend will continue After more than two decades in business, will your firm pursue in the next 12 the 175-person firm is in the process months? in 2010 and the implications for design of shutting down, according to an article and construction firms are significant. in Boston Business Journal. Introducing new services to existing markets . . . . . . . . . . . . . . .76% Globalization will provide both opportu- In an interview with The Zweig Letter last nities and obstacles to U.S. firms, even for June, President and CEO Lenord Cubellis Pursuing more public (federal, municipal, etc.) work . . . . . . . . . . . . .72% those firms that do all of their work talked about difficulties facing the firm, domestically. Many American AEC firms including shedding 35% of its staff from Teaming (not joint venturing) . . . . . . .67% 425 in June 2008 to 280 in June 2009. will find new markets opening abroad, at Entering new markets . . . . . . . . . . . .59% the same time that they face competition Just last year, the firm had 18 locations, including an office in Dubai, according to Expanding marketing activities . . . . . .57% from foreign firms for projects closer to another TZL article. Recent office openings Pursuing design/build opportunities . .46% home. In 2010, work will increasingly included locations in Baltimore, Dallas, and flow to the most competent, lowest-cost suburban Los Angeles, according to the Geographic expansions . . . . . . . . . . . .46% professional service provider, regardless of Boston Business Journal article. Pursuing a merger or acquisition . . . .28% where that person or firm is physically Lenord Cubellis told the newspaper that Entering new international markets . .18% located. Sovereign Bank’s decision to freeze the firm’s line of credit, leaving it unable to pay Joint venturing . . . . . . . . . . . . . . . . . .18% employees, led to the decision to shutter Pursuing construction Firm leaders are somewhat the operation. Meanwhile, firm employees management opportunities . . . . . . . . .17% more optimistic overall about are taking over several active projects, and making arrangements to finish them. Pursuing program management their prospects in 2010 than opportunities . . . . . . . . . . . . . . . . . . . .15% Started in 1986 with five employees in they were heading into 2009. Boston, Cubellis generated almost $64 Increasing hiring and recruitment million in revenue in 2008, according to its activities . . . . . . . . . . . . . . . . . . . . . . .12% ■ Green building. Green building, or sus- 2009 Hot Firm List submission. Source: AEC Industry Outlook: Strategy tainable design, has been one of the and Insight for Design & Construction biggest trends affecting nonresidential and ARCHITECTS CAST DOUBT ON Firms residential construction in the past few SUSTAINABILITY: An October poll by years, and it will continue to do so again in Architect Magazine asking respondents ■ Mixed merger and acquisition activity. which statements “most closely describes 2010 and beyond. The growth of green your personal views on sustainable design Over the past several years, strong perfor- building has been driven by a renewal of and the environment, shows some ” mance and record profits in the AEC environmental consciousness in the U.S., surprising results. The survey revealed industry provided many firms with the particularly in regard to the importance of the following: capital necessary to make acquisitions. global warming and the need for action on ■ 46% of respondents identified with the Record industry profits translated into statement, “It’s vital that we design and local and global levels. In addition, volatile build sustainably, in order to conserve strong cash positions and rising internal energy costs have made sustainable design scarce resources and prevent further global stock prices, fueling additional purchases. and energy efficiency much more attrac- warming. ” That all changed late in 2008 as the stock tive from an economic perspective. ■ 34% chose the statement, “I’m not sure market tumbled and the economy was Corporate greening has also driven the rise that global warming is caused by man, but pronounced officially in recession. Firms energy conservation makes economic sense in the sector and will continue to do so, if we’ll be less dependent on other are less optimistic about the performance especially as the Obama administration countries’ oil.” of the AEC business and the overall econ- makes the creation of “green jobs” a top ■ 6.7% identified with, “I’m not sure omy heading into 2010, and that hesitan- priority. whether building green in the United States cy is having an impact on the M&A mar- will help the environment when China and Keep an eye on these trends in 2010 and India are becoming industrialized so rapidly. ” ket. Investors of all shapes and sizes are beyond for information as to how the ■ 12.8% chose, “Global warming is a myth nervous, and many have lost significant markets may change and what opportuni- perpetuated by the media, and green amounts of wealth that was tied up in the building is a fad— it’ll be forgotten in 20 ties and obstacles your firm may face in stock market. Until they can recoup some years time. ” the months ahead. ■ of these losses, firm leaders who were Visit us at: www.zweigwhite.com © Copyright 2009, ZweigWhite. All rights reserved. The Zweig Letter ZWEIGWHITE
  • 4. 4 Issue 843: December 21, 2009 Economists see brighter days for AEC industry in 2010 > Low mortgage rates, stimulus money could down side,” he says. “We’re seeing some “With the revival of the stock market, we spur more activity in some sectors. improvements in the broader economy could see an increase in endowments and a Two leading AEC economic analysts and ultimately that’s going to mean good pickup in activity in those sectors,” he expect an uptick in work next year, things for the construction industry.” He says. Simonson also expects to see a limit- although they warn firm leaders not to believes the recession ended somewhere in ed revival in the retail market “if I’m right expect a return to the industry’s heyday of the June-July timeframe, but will wait for about home building,” saying new home- only a few years ago. official word on that. owners will do increased levels of business Ken Simonson, chief economist for at home-improvement stores and the like The good, the bad, and the ugly in their areas. Associated General Contractors of Simonson says he expects the pool of cash America (AGC) (Arlington, VA), is “par- set aside for infrastructure projects in the Baker says he sees the institutional sector tially optimistic” about American Recovery and Reinvestment Act as much stronger than the commercial sec- > Outlook what’s to come in of 2009— about $135 billion of the $787 tor in 2010, saying he hopes designers see 2010, saying he expects billion total— to be distributed more a turnaround by the middle of the year, a to see growth of 20% to 30% in single- feverishly this year and allay some of the timeline that would mean construction family home building, a boost that would concerns across the AEC industry about activity would grow in 2011. still leave that sector below its 2007 levels, the relatively paltry impact the stimulus “There’s still a hope the stimulus will do but a significant step up nonetheless. package had in 2009, other than on high- more to turn things around than it has so “We’ve got mortgage way projects. far,” Baker says. “These adjustments are rates at record lows High-speed rail projects are likely to see taking time to sort themselves out.” and home prices their first awards late next year, he says, down, so more people and government agencies are expected to “We’re seeing some can qualify for and be better equipped to deal with the flood improvements in the broader afford mortgage pay- of new contracts in 2010 than they were economy and ultimately that’s ments than ever shortly after President Barack Obama before, even with a going to mean good things for Ken Simonson, signed the bill into law in February. That the construction industry. ” Chief Economist, 10% unemployment glut of paperwork caused a backup on get- Associated General rate,” he says. The ting the money flowing, Simonson says, Contractors of first-time homebuyers’ What else is on the horizon? America calling it an unexpected “embarrassment federal tax credit pro- Simonson says he expects a checkmark- of riches” the agencies had never seen and shaped recovery, meaning a more gradual gram has been extended through April 30 weren’t prepared to handle. and expanded to give some existing home- recovery but no second dip anytime soon. owners a $500 credit as well. The inclusion of the Buy American provi- Many economists see reason to call for a sion in the stimulus package slowed many “W-shaped” recovery, meaning a second Kermit Baker, chief water and wastewater projects, as contrac- dramatic drop in the economy before a economist for the tors noted the much higher prices of mate- full recovery. American Institute of rials in the U.S. as opposed to their usual Architects (AIA) Baker says he expects the economic overseas suppliers. That quandary is being turnaround to trigger more consolidation (Washington, DC), sorted out but shouldn’t slow things down says improvements in across the industry as the largest firms in in 2010, Simonson says. the arena take advantage of the fear some the broader economy such as an anticipated State and local projects could be in the small firm owners have about the future, Kermit Baker, increase in the Gross worst shape, he says, since state and local even as things start to turn around. Chief Economist, American Institute or Domestic Product in government budgets are still dropping. “There are a lot of owners who’ll decide Architects Also likely to struggle in 2010 are devel- the fourth quarter of they don’t want to go through this again,” 2009 and a boost in oper-funded projects, with occupancy Baker says. “There’s a lot of evidence that the amount of economic stimulus money rates lower than in many years at hotels, bigger can be better from the client’s per- expected to be doled out in 2010, are good and vacancy rates in apartments and spective, and that could lead to some starts. multi-family homes continuing to fall. opportunities to take advantage, certainly “Six months into the recovery, there are Higher education and health care projects, some lower prices.” ■ more surprises on the upside than on the Simonson says, could go either way. The Zweig Letter Visit us at: www.zweigwhite.com ZWEIGWHITE
  • 5. Issue 843: December 21, 2009 5 ‘My hot market’ for 2010 > Resources > Firms leaders tell us what will likely lift their of this recession as our backlog has been 2010 INDUSTRY OUTLOOK: Will the bottom line next year. housing market improve, or will the reduced, but to date we have not reduced sluggish recovery continue or worsen? Will Surveys give us the overall picture, but for overall staff size. Many projects are hold- the spillover effect from the housing crunch these leaders, a winning market niche ing, awaiting continue to infect additional nonresidential might be found in unexpected places in > On The Record the economy markets in 2010? Will banks ever get back to the business of lending money? Many 2010. and the Oba- analysts are saying that we’ll see marked Thomas Bates, managing principal, ma health care plan to be solidified, but improvement in all areas in the economy BLRB Architects (Tacoma, Washington), we anticipate more projects starting up in 2010, but are they right? And how will after the beginning of the coming year.” improvements be felt in the AEC industry? a 62-person architecture firm: Find the answers to all of these questions “With public percep- “Our only market sector is and many more with ZweigWhite’s 2010 tion slowly embracing AEC Industry Outlook: Strategy and Insight health care and we do not feel for Design & Construction Firms, where the idea of genuine economic recovery, it will be unseated as the you’ll find vast research and discussion of these and many other issues. Knowing the increasing numbers of market sector leader.” answers to these questions can give your public school districts architecture, engineering, construction, Kevin Phillips, CEO, FPM Group and or environmental firm an edge on the are making plans for FPM Remediations (Ronkonkoma, NY), competition. 2010 bond initiatives. a 100-person a full service environmental Tom Bates, This year’s report is the most detailed Managing Principal, The reality for public and traditional engineering firm specializ- Industry Outlook ZweigWhite has ever BLRB Architects schools is that whether ing in environmental engineering, geo- produced, covering more economic trends times are flush or lean, physical investigations, hydro geology, in the broader economy and expanding on school facilities must be maintained, mod- information we’ve gathered in the past. This engineering design and design-build: report is the most up-to-date and ernized, expanded or created to adequate- comprehensive market outlook report ly fulfill student needs. BLRB Architects’ “Our hottest market available, written exclusively for design hottest market for 2010 is the K-12 edu- by far will be the and construction firm leaders. cation sector. Districts are already seeking Department of For more information or to pre-order architectural services for pre-bond plan- Defense Military a copy, call 1-800-466-6275 or log on to ning and promotion, pre-design and edu- Munitions Response www.zweigwhite.com/zw-858.aspx. cational specifications development in Program (MMRP). anticipation of successful bond passage in The MMRP program NEXT HOUSES: Presenting a collection of is estimated to be in 25 houses on five continents, Next early 2010. Several districts passed success- Kevin Phillips, Houses: Architecture for the Twenty-First ful bonds in the November elections and CEO, the billions of dollars Century is a tour of the finest residential we are seeing announcements for increas- FPM Group and just beginning. architecture of this young century. ing numbers of large K-12 projects for The program provides Author Ron Broadhurst has selected which funding has already been secured.” a focus to address the potential explosive examples from nine countries showcasing safety, human health or environmental established superstars and emerging Edward Caruana, president, c|a ARCHI- risk posed by munitions-related activity architects including UNStudio, David Adjaye TECTS (Long Beach, CA), a 30-person and David Chipperfield, among others. The such as unexploded ordinance (UXO), products of dialogue between demanding architecture, planning and interior design discarded military munitions (DMM), clients and innovative designers these firm: and munition constituents (MC) that may houses represent the best and most innovative living spaces, including homes “Our only market sec- be present at our nation’s DOD facilities. created with sustainability and tor is health care and FPM is one of a handful of full-service eco-friendliness in mind— such as Werner we do not feel it will be firms that prepare site investigations, geo- Sobek’s H16 and Krauss Schonberg’s Haus unseated as the market physical investigations, removal actions W— as well as homes constructed on challenging sites— such as Tadao Ando’s sector leader. We are a and environmental remediation. FPM 4x4 House or Álvaro Leite Siza Vieira’s Casa 30-person firm that over the past five years has positioned itself Tolo. An authoritative collection, Next has maintained staff by hiring experienced geophysical scien- Houses demonstrates uniquely size and hours through tists and DOD-trained explosive experts of-the-moment architecture and offers up a Edward Caruana, vision of how we will think of homes in the President, this recession. We have so that it can handle worldwide assign- decades to come. c|a ARCHITECTS felt the repercussions ments.” ■ Available through Amazon.com. Visit us at: www.zweigwhite.com © Copyright 2009, ZweigWhite. All rights reserved. The Zweig Letter ZWEIGWHITE
  • 6. 6 Issue 843: December 21, 2009 Ownership transition and leadership succession— the planning challenge for the future > When the time comes divest, owners have leadership while increasing the ownership documents, and closing and post-closing two options: internal transition or external exit. of the next generation, as well as institut- matters. The search is typically imple- > Legal Matters All firms ing a long term program to ensure that mented with the use of an investment face the the firm is well capitalized and not over- banking intermediary who prepares a George challenge of leveraged. The key concern is getting the confidential memorandum describing the Christodoulo dealing younger generation to buy shares over seller. The seller and the intermediary with intergenerational leadership and time at favorable purchase terms. Since profile prospective buyers, who are then ownership. Firms that are growing pose a much of the internal purchases are fund- contacted on an anonymous basis. more acute challenge because of the ed by bonuses and distributions, the key Interested buyers then sign a confiden- urgent need for management talent, to success is the sustained profitability of tiality agreement and, if there is mutual financial resources, and capital. The chal- the firm. Internal purchase programs may interest, the parties then enter into lenge exists because firms must identify a include different levels of ownership, a discussion. next generation of managers that has the clear understanding of the criteria for When discussions progress between a sell- skills and training to lead the firm’s gov- ownership, communication of an contin- er and buyer, the parties sign a letter of ernance, spearhead management and uing share-offering program and an intent (sometimes called memorandum administration, continue the firm’s ability explanation of the operation of the firm. of understanding). This document, which to generate business, and make the neces- is typically nonbinding, confirms the key sary hard decisions. Firms must fund the Once it is decided where the deal points, identifies open topics to be exit of senior shareholders as well as firm is to go, the question of finalized and sets a timetable for closing. growth, capital expenditures and acquisi- how to get there and the best The deal structure of the transaction can tions with only a limited financial com- mechanism— internal transition be either an asset sale or share sale. The mitment from a younger generation that or external exit, must be components of the purchase price are is risk-averse and less entrepreneurial chosen and pursued. cash, promissory note, earnout and/or than its predecessors. shares of buyer. The choice all firms face is to pursue The documentation for such purchases Immediately following the execution of either an internal transition, or an exter- includes a share purchase agreement, a the letter of intent, due diligence of nal exit. Internal transitions are motivat- promissory note, a share-pledge agree- quantitative, qualitative and legal matters ed by paternal/maternal feelings, a loyalty ment and a shareholder agreement, often is undertaken. Simultaneously, the trans- to key long-term employees, lack of easy with restrictive noncompetition action documents of the purchase and identification of third party partners, a covenants. The management succession sale agreement and employment agree- sense that an internal transition is simpler steps include establishing the criteria for ments are drafted. After due diligence is and less expensive than an external exit, selection, how to select new leaders and completed and documents finalized, the the fear of the unknown third party, and yet retain and motivate unsuccessful transaction is closed, announcements the risk of cultural changes. An external internal candidates, and how to build an made and integration and post-closing exit is often motivated by a goal of maxi- integrated team. New leaders need train- business plans implemented. mizing the price to shareholders, certain- ing and a transition period for the chang- ty of deferred payments, and elimination ing of the guard. The role of outgoing Firm leaders and shareholders should ask of the concern that the next generation is leadership and the composition of the where the firm is now and where is it not capable of running the business and board of directors (including both inside going. What is the competition doing generating the necessary funding to buy and outside directors) must be addressed. and what is the firm’s strategic plan? out the previous generation of owners. Finally, the firm must identify its culture, Once it is decided where the firm is to identify the management style of the cur- go, the question of how to get there and The key elements of an internal transi- rent leadership, the leadership style of the the best mechanism— internal transition tion are financial arrangements (owner- new generation, and decide which is or external exit, must be chosen and ship), management succession and corpo- most appropriate for the challenges facing pursued. ■ rate governance (leadership), and cultural continuity. the firm. GEORGE CHRISTODOULO, PC, The chronological sequence of an exter- is a senior partner at Lawson & Weitzen, The financial challenges include decreas- nal transition includes the partner search, LLP, Boston, MA. He can be reached at ing the ownership of the current purchase price/deal structure, transaction GChristodoulo@lawson-weitzen.com. The Zweig Letter Visit us at: www.zweigwhite.com ZWEIGWHITE
  • 7. Issue 843: December 21, 2009 7 Looking through the lens of leadership > Put aside our outlook for just a moment a strategic decision and what doesn’t. In what the firm is capable of and interested so we can talk about yours. Whether you’re looking though a microscope or a telescope, the coming year, when everyone is vying in handling. Consider what level of change what do you see? for the same small batch of clients and is required— not just technically, but emo- searching desperately for the ultimate tionally and professionally. Rather than ask > Z View It’s a really great point of differentiation, consider the focus what markets have money, ask what ser- thing to be a leader C h r i s t i n e of an architecture, certain leaders will have. vices are needed. Instead of chasing the lat- B r a ck est trend, which is typically broad in engineering, or envi- ■ Good— but not strategic. Strategy nature, drill down into one particular area ronmental consulting firm. The corner implies planning; thoughtful, deliberate, within it. Is your organizational structure office, company car, executive pay and and calculated thinking, the results of capable of doing what needs to get done? bonus, and ample vacation time are envi- which carry long term impacts and bene- Will the board of directors be effective this able prizes after years of dedicated work. fits. Deciding where to cut costs, imple- year? What did they actually accomplish Likewise, what’s not to love about the menting a system for quicker AR collec- for us last year? immense responsibility of guiding the tion, finding firms to collaborate with, organization out of the worst economy in migrating to Deltek and Revit, or asking ■ Best— thinking like a strategist. We decades? Who can dispute that the pres- managers to become more diligent about can all think of someone or some firm that sure and power to make the right decisions business development is not strategic. landed what we deemed a lucky break and were worth climbing the ladder for? These are fine maintenance activities cer- turned it into an exciting story of success. tain people in the firm can perform, but This level of achievement is not always The people we lead generally expect us to they shouldn’t be the highlights. The team derived of methodical effort. It is possible have answers for everything divined is expecting much more and the firm will to be so engrossed in a business plan that through absolute clarity— whether the cli- require a whole lot more if it wants to one fails to capture a prime opportunity at mate is stormy or calm. The truth is, we’ll grow in 2010. the right time. Those chances arise in envi- never have all the answers and we’ll never ronments like these, where economists are be perfectly certain that the decisions we ■ Better— asking intense questions. unsure week in and week out, and where make are foolproof. The difference for Before we even get to the place where we the industries we are in involved in change 2010, however, is that leaders will be re- are balancing one option against another before our very eyes. Leaders who think evaluating the list of decisions to be and need to make a choice, we have to be like strategists identify and utilize the made— and concentrating efforts on those asking the right questions. Formulating potential and swiftly make the decision to most important to firms’ strategic plans. these requires an intense understanding of pursue it. You can’t profit from waiting for the marketplace and what’s brewing inside There is also a strategic way to handle that others to try it and learning from their it. It also requires an honest look inward at filter— and wisely discern what constitutes lessons. Your success will come by pairing your firm with a positive or negative Our newsletters are packed with news you can use today, change in the industry, and twisting it to analysis you can trust, the latest trends, management tips, best practices, important events and resources to keep you your advantage. It requires innovative The Zweig Letter up-to-date on how real professionals in the AEC industry are 321 Commonwealth Road, Ste. 101 thought and courage, but it will carry you tackling today's challenges. For information or a sample issue Wayland, MA 01778 further this year than by doing the same as of any of our titles, go to: http://tinyurl.com/zwnewsletters. Fax 508-653-6522 E-mail: info@zweigwhite.com you’ve done before. Or call 508-651-1559 Subscribe today for 1 year! Total: $ _______ Think about what your own outlook is for The Zweig Letter (weekly): $475 | Marketing Now and AEC Finance News (Monthly): $245 | the year and about the types of decisions The Zweig HR Letter (Monthly): $145 you need to make that will make a big dif- The Zweig Letter Marketing Now AEC Finance News The Zweig HR Letter Subscription Version Options: (check one) Online or Print ference. No matter how 2009 turned out for anyone, it is behind us, and 2010 pre- PAYMENT METHOD My check payable to ZweigWhite is enclosed Please bill my firm. sents its own unique set of challenges and Charge my VISA, MasterCard, or American Express. opportunities. As a leader in your firm, Cardholder:______________________________________ everyone is counting on you. ■ Card# CHRISTINE BRACK, PMP, is a Exp. Date Signature:_______________________ principal with ZweigWhite specializing Name in strategic business planning and project SHIP TO Phone management optimization. Contact her Email ___________________________________ at cbrack@zweigwhite.com. Visit us at: www.zweigwhite.com © Copyright 2009, ZweigWhite. All rights reserved. The Zweig Letter ZWEIGWHITE
  • 8. 8 Issue 843: December 21, 2009 Economy solid infrastructure experience are some- Damon looks forward to the day when the From page 1 what hard to find,” Benvie says. industry returns to its old worry of attract- sidiary of WSP Group plc (London, ing and retaining staff. “This is why we are Executives forecast that the economy will United Kingdom), a 10,000-person doing everything we can to make certain eclipse other challenges for some time. design, engineering, and management our talented staff are treated well through consultancy service firm. “For us, the most important issue is simply these tough times and will remain with us business development,” says Tony Damon, when the job market improves,” he says. ■ “With fewer opportunities to pursue, the CEO at SSOE, Inc. (Toledo, OH), a 950- margin for error is significantly less, and person architecture, engineering, and con- > Firm Index every firm must maximize the opportunities struction management firm. While SSOE BLRB ARCHITECTS. RW ARMSTRONG. presented to it,” Smith says. has a significant backlog of work going into Tacoma, WA. 5 Indianapolis, IN. 8 2009, Damon says, “over the course of the C|A ARCHITECTS. SSOE, INC. Toledo, Finding those opportunities is one thing. Long Beach, CA. 5 OH. 8 Getting paid for taking advantage of year, we worked through that backlog and CUBELLIS. Boston, TECTONIC. them— at least getting paid on a timely due to changes in capital programs by many MA. 3 Mountainville, NY. 8 of our clients, we were not able to replace FPM GROUP , WSP GROUP PLC. basis— can be quite another. Ronkonkoma, NY. 5 London, UK. 1 the backlog at the same pace.” LAWSON & WEITZEN, Some firm names “We’re looking at a 30-to-34% increase in LLP Boston, MA. 6 . were omitted due revenue in 2009, but our biggest issue has At TECTONIC, Benvie says, “the backlog to space constraints. been cash flow,” says Roland Salman, presi- is there for 2010, but the big question is: dent of RW Armstrong (Indianapolis, IN), Where will the backlog come from for a 600-person global design and manage- 2011?... The most pressing issue we are fac- ing is the shrinking markets we serve in > Got Ideas? Talk Back ment consulting firm. “People are holding on to their money longer. You just have to both the public and private sector and how Bill Lewis, Senior Editor. to remain competitive on a cost basis with- Call me at trust that you’re working with the right 800-466-6275, ext. 262, or e-mail clients and that you’re ultimately going to out sacrificing the quality for our work.” blewis@zweigwhite.com. get paid.” Those shrinking markets have lead to João Ferreira, Editor. A year ago, following the credit meltdown increased competition, firm leaders’ second Call me at and bank bailouts, the economy emerged as most-cited challenge. “Companies that 800-466-6275, ext. 245, or e-mail the top challenge listed by firm leaders, but were doing private work are now shifting to jferreira@zweigwhite.com. finding qualified staff remained the third public sector projects, and larger firms are Craig MacCormack, Senior Writer. most important challenge listed (with the going after small and medium-type pro- Call me at 800-466-6275, cost of health care listed as the second most jects, where you wouldn’t expect them to ext. 209, or e-mail submit a bid,” Salman says. cmaccormack@zweigwhite.com. pressing concern). However, as business slowed and thousands of architects and In a continuing slump, Smith says, long- engineers joined the ranks of the unem- term planning gives way to concern about ployed, Smith says, “the dynamics of staff “short-term business issues.” recruitment and retention has become less pressing of an issue. With that said— all “I expect a similar focus” for 2010, “though firms are focusing on retaining their key we are working to position ourselves for a The voice of reason for architecture, staff and, as a result, highly qualified star positive change in the economy,” he says. engineering, and environmental consulting firms. employees are still hard to come by.” “We have done this primarily by continuing Published continuously since 1992 by ZweigWhite, Wayland, Massachusetts, USA. ISSN 1068-1310. our marketing and sales efforts in our weak- Donald Benvie, president and CEO of er areas, so we are properly positioned when Issued weekly (50 issues/yr.). $475 for one-year subscription, $775 for a two-year subscription. TECTONIC (Mountainville, NY), a 312- the market changes.” Mailing Address: The Zweig Letter person civil, geotechnical, structural, survey, 321 Commonwealth Road, Suite 101 environmental, construction management, Those changes will come, and the economy Wayland, MA 01778 homeland security, materials testing and will recover, says SSOE’s Damon, but “we Tel: 508-651-1559 Fax: 508-653-6522 information technology firm, agrees that anticipate it will be much slower to develop E-mail: info@zweigwhite.com than in the past.” In the meantime, he says, Online: www.thezweigletter.com more qualified applicants have become Twitter: twitter.com/zweigwhite available during the economic downturn, the company plans to focus on core clients Blog: zweigwhite.blogspot.com but that recruitment still poses some chal- and markets, “and we are looking at further Article reprints: For high-quality reprints, including international expansion to take advantage of Eprints and NXTprints, please contact The YGS lenges. Group at 717-399-1900, ext. 139, or e-mail the investment being made globally by TheZweigLetter@TheYGSGroup.com. “Project managers with five to ten years of some of our best clients.” Copyright 2009, ZweigWhite. All rights reserved. experience and construction managers with The Zweig Letter Visit us at: www.zweigwhite.com ZWEIGWHITE