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L’INDUSTRIE DU LUXE !
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HISTOIRE
AUX ORIGINES
UN LUXE OSTENTATOIRE ET INACCESSIBLE
LA RÉVOLUTION
LE XIXE SIÈCLE ET LA PREMIÈRE MOITIÉ DU XXE
LE LUXE PENDANT LES TRENTE GLORIEUSES
LE LUXE APRÈS LES TRENTE GLORIEUSES
LE LUXE
ET LE
NUMÉRIQUE
Comment le luxe doit-il analyser l’économie
numérique pour la mettre au service de ses
valeurs ?
RETOURNER LE NUMÉRIQUE AU SERVICE DU LUXE
AMBIVALENCE / LE LUXE COUPÉ DU MONDE
AMBIVALENCE / LE LUXE DANS TOUTES LES TÊTES
QU’EST-CE
QUE
LE LUXE ?
LA QUESTION FONDAMENTALE...
‟Social proof among the wealthy is
based on beauty plus scarcity plus
expense. The fact that others believe a
good is overpriced is precisely why a
certain segment of the market
chooses to purchase it.”
— Seth Godin

DÉFINITION SOCIALE
DÉFINITION FONCTIONNELLE
«Le luxe, c'est du temps et de l'émotion»
— Jiang Qiong-er

DÉFINITION SENSIBLE
UN ENJEU INDUSTRIEL POUR LA FRANCE
31 MILLIARDS D'EUROS DE CHIFFRE D'AFFAIRES
131 000 EMPLOIS DIRECTS ET INDIRECTS EN FRANCE
84% DU CHIFFRE D'AFFAIRES RÉALISÉS À L'ÉTRANGER
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TÂTONNEMENTS
MARKETING / DISTRIBUTION
LUXE ET MARKETING
BIEN SÛR RÉUSSITES / NET-A-PORTER
RÉUSSITES / BURBERRY
RÉUSSITES / MULTI-CHANNELS
Réussites / Google Glass
GOOGLE GLASS
PRESQUE RIEN DE FRANÇAIS / INQUIÉTANT
STÉRÉOTYPES
CHANGEMENTS DES ATTENTES
REJETS
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MENACES
CONSOMMATION COLLABORATIVE
MASS CUSTOMIZATION
DISCOUNT LUXURY ? EST-CE TOUJOURS UNE OXYMORE ?
DISCOUNT LUXURY ? EST-CE TOUJOURS UNE OXYMORE ?
LES CODES DU LUXE EMPRUNTÉS PAR DES
MARQUES GRAND PUBLIC
L’EXCELLENCE DU SERVICE DEVIENT UNE
COMMODITÉ, EN TOUS CAS EN LIGNE
TOUS LES MAILLONS DE LA CHAÎNE
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LE NUMÉRIQUE
ET LA
CRÉATION
AU COEUR DU LUXE, LA CRÉATION
L’ÉCONOMIE DE LA CRÉATION

“What I like is the idea of transforming
creativity into profitability.
That’s what I like the most.”
– Bernard Arnault
LE LUXE EST DOMINÉ PAR LES GRANDS CRÉATEURS
COMMENT LE LUXE ATTIRE-T-IL LES CRÉATEURS ?
L’EXÉCUTION À GRANDE ÉCHELLE
CASSER LES CODES
LA MULTITUDE PLUS ATTRACTIVE ?
LES BARRIÈRES À L’ENTRÉE S’ABAISSENT
LES BARRIÈRES À L’ENTRÉE S’ABAISSENT
LE RYTHME S’ACCÉLÈRE
“People don't know what they
want until you show it to them”
– Steve Jobs

ON CASSE LES CODES À GRANDE ÉCHELLE
EXEMPLE DANS L’HABILLEMENT
EXEMPLE DANS L’HABILLEMENT
LE MÊME DESTIN QUE LE JAZZ ?
OU, PIRE, QUE LA MUSIQUE CLASSIQUE ?
LE LUXE ET LE KITSCH
LE LUXE FONDU DANS LA MASSE ?
LES MARQUES BOUSCULÉES
L’AVENIR DE LA CRÉATION
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LE NUMÉRIQUE
ET LA
FABRICATION
UN MARKETING DE LA FABRICATION
RACONTER UNE HISTOIRE
LE CAS APPLE
LA GRANDE ÉCHELLE PEUT-ELLE RÉSISTER ?
« LA COMMUNICATION, C’EST
CE QU’ON FAIT, PAS CE
QU’ON DIT, ENCORE MOINS CE
QU’ON DIT QU’ON FAIT. C’EST
DÉSORMAIS L’ACTION QUI
COMPTE, PLUS LES MOTS. »
— ROBERT PHILLIPS
SCÉNARIOS
POUR
L’INDUSTRIE
DU LUXE
APRÈS LA
RÉVOLUTION
NUMÉRIQUE
LE SERVICE COMME CIMENT DE
L’INTÉGRATION À GRANDE ÉCHELLE
LE SERVICE COMME CIMENT DE
L’INTÉGRATION À GRANDE ÉCHELLE
AU-DELÀ DU SERVICE
LES BIG DATA POUR UNE EXPÉRIENCE
UNIFIÉE ET GLOBALE
LE NOMADISME
L’INTIME DOMINE LA CHAÎNE DE VALEUR
L’INDUSTRIE DU LUXE STRUCTURÉE
AUTOUR DE PLACES DE MARCHÉ
L’INDUSTRIE DU LUXE INSPIRÉE
PAR LE MARCHÉ DE L’ART
LE NUMÉRIQUE RENTRE DANS LES PRODUITS DE LUXE
TESLA MOTORS
LE NUMÉRIQUE DÉVORE LE LUXE
z

MISE EN
GARDE
UNE INDUSTRIE NE PEUT ÊTRE FORTE
SEULEMENT À L’EXPORT
DANGER
A GLOBAL CONFERENCE ON LUXURY AND TECHNOLOGY
IN PARIS ON JULY

1 ST & 2 ND 2 0 1 4
MERCI
NICOLAS@THEFAMILY.CO
@NICOLAS_COLIN

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Les Barbares Attaquent le luxe ! Par Nicolas Colin