Discussing Design Without Losing your Mind [Code and Creativity 10/7]
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The document discusses various aspects of design critique including: - There are two facets to critique: giving and receiving. When giving critique it is important to have the right intent, ask questions, and talk about strengths. When receiving critique it is important to have humility and understand the purpose is improvement. - Some rules for critique include avoiding problem solving, treating everyone as equals, and having the designer responsible for next steps. Setting the right foundation with personas, goals, principles and scenarios is important. - Facilitating critique well involves setting goals, using techniques like round robin and direct inquiry, and ensuring active listening from all participants. Critique is an important part of collaboration and design improvement.
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Discussing Design Without Losing your Mind [Code and Creativity 10/7]
- 1. DISCUSSDESIGN Without Losing Your Mind
- 4. We're disappointed in this solution. We're going to have our own designers come up with one. Looks ugly. Make it pretty. What. The hell. Is this? Make it look more Here is a rewrite. My intention is to What kind of company shuts down a much-loved service like like SharePoint. sharpen the language, make it Google Reader but keeps the vegetative Google Plus? more precise. It doesn't have enough spunk. Change the order of the screens so that the 3rd and first one are switched. It’s laid out too much like [popular service]. We should be different. The new Spotify design is perhaps even worse than the old Spotify design. The visual hierarchy and underlying IA are terrible. The wireframes are still not answering our problem and are not providing enough an easier solution for the page. No. That won’t work. What if we do it this way... It needs more flululululuh!! I would never use this. I don’t like the layout. We should make that a dropdown instead of radio buttons. None of this is what I asked for. This is terrible. I have no idea what the lines mean. I like the paper form better. I'm just not feeling it. I don't know what, but it isn't right yet. Just needs to be more innovative.
- 5. The new Spotify design is perhaps even worse than the old Spotify design. The visual hierarchy and underlying IA are terrible. No. That won’t work. What if we do it this way... We should make that a dropdown instead of radio buttons. What. The hell. Is this? Change the order of the screens so that the 3rd and first one are switched. None of this is what I asked for. Here is a rewrite. My intention is to sharpen the language, make it more precise.
- 7. critique
- 8. There are two facets to critique: Giving & Receiving
- 9. There are two facets to critique: Giving & Receiving INTENT At their foundation is
- 10. Giving critique with the wrong intent is self focused.
- 11. Giving critique with the right intent is objective focused.
- 12. When giving critique... Use a filter. Gather initial thoughts and reactions. Revisit them in the right context.
- 13. When giving critique... Don’t assume. Find out the reason behind thinking, constraints, or other variables.
- 14. When giving critique... Don’t invite yourself. Get in touch and ask to chat about the design.
- 15. When giving critique... Lead with questions. Show an interest in their process.
- 16. When giving critique... Talk about strengths. Critique isn’t just about the things that aren’t working.
- 17. Receiving critique with the right intent takes humility & restraint.
- 18. When receiving critique... Remember the purpose. Critique is about understanding and improvement, not judgement.
- 19. When receiving critique... Think before responding. Do you understand what the critics are saying?
- 20. When receiving critique... Participate. Analyze your proposed solution with everyone else.
- 21. When receiving critique... Set the foundation. Use prior agreements and objectives to get everyone on the same page.
- 22. The key is having a plan.
- 23. What was the creator trying to achieve?
- 24. How did they try to achieve it?
- 25. How effective were their choices?
- 26. Why is or isn’t what they did effective?
- 27. Standalone Critiques Design Reviews Collaborative Activities
- 28. A few things to keep in mind...
- 29. A few things to keep in mind... Critique is a skill. You need to practice.
- 30. A few things to keep in mind... Critique is a skill. You need to practice. Start small.
- 31. A few things to keep in mind... Critique is a skill. You need to practice. Start small. Think before you speak.
- 32. A few things to keep in mind... Critique is a skill. You need to practice. Start small. Think before you speak. Choose who you critique with carefully.
- 34. rules of critique Avoid problem solving.
- 35. rules of critique Avoid problem solving. Everyone is equal.
- 36. rules of critique Avoid problem solving. Everyone is equal. Everyone is a critic.
- 37. rules of critique Avoid problem solving. Everyone is equal. Everyone is a critic. The designer is responsible for next steps.
- 38. Set the right foundation.
- 39. Set your foundation with... Personas User Archetypes that describe their average behaviors, goals, expectations, knowledge, etc.
- 40. Set your foundation with... Goals Desired, measurable outcomes of the user interacting with the product or service. Can be user oriented, business oriented or both.
- 41. Set your foundation with... Principles Desired qualities or characteristics of the final solution.
- 42. Set your foundation with... Scenarios Short narratives that the describe the desired behaviors, thoughts, reactions, emotions, etc. of the user as they move through a particular flow or use case.
- 43. Standalone Critiques Design Reviews Collaborative Activities
- 46. Critique is about iteration and improvement. So long as you’re looking to improve on whatever it is you’re doing, you’ve got an opportunity for critique.
- 47. Who gets an invitation?
- 48. Start things off on the right foot.
- 50. facilitating critique Critique Goals
- 51. facilitating critique Critique Goals Active Listening
- 52. facilitating critique Critique Goals Active Listening Round Robin & Quotas
- 53. facilitating critique Critique Goals Round Robin & Quotas Direct Inquiry Active Listening
- 54. facilitating critique Critique Goals Round Robin & Quotas Direct Inquiry Active Listening Six Thinking Hats
- 55. facilitating critique Critique Goals Round Robin & Quotas Direct Inquiry Six Thinking Hats Facilitators Active Listening
- 56. Yes.You will have to deal with difficult people.
- 57. What comes next?
- 58. Standalone Critiques Design Reviews Collaborative Activities
- 59. Design Reviews also have their challenges
- 60. Solving the review problem
- 61. Solving the review problem Take control.
- 62. Solving the review problem Take control. Recap objectives.
- 63. Solving the review problem Take control. Recap objectives. Pretend you’re dealing with difficult people.
- 64. Solving the review problem Take control. Recap objectives. Pretend you’re dealing with difficult people. Don’t rely on them for critique.
- 65. Standalone Critiques Design Reviews Collaborative Activities
- 66. The ever popular brainstorm
- 71. Divergent Thinking Convergent Thinking
- 72. Divergent Thinking Convergent Thinking
- 73. Divergent Thinking Convergent Critique Thinking
- 74. critique is at the core of collaboration
- 75. thank you. aaron irizarry senior product designer, Nasdaq @aaroni discussingdesign.com