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From A Salesforce.com Executive: How To Avoid The 7 Fatal Sales Mistakes CEOs And VP Sales Make & Double New Revenue
Aaron Ross - My Story ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Created A $100M Inside Sales Team At Salesforce.com A“Cold Calling 2.0” process and team that helped increase recurring revenue for Salesforce.com by $100 million & grew F5000 bookings by more than 60%
And Years Of Consulting/Advising
Why Am I Doing This? ,[object Object],[object Object],[object Object],[object Object]
Coming: Summer 2010
A Wave Of Change
What Works In Sales Has Changed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],1.0   2.0 Sales Dev = 90% of prospecting Is there a mutual fit? Qualified opportunities / month Research, referral calls Authenticity works “ I learned a lifetime skill” Short and sweet text emails CRM multiplies productivity
The 7 Fatal Growth-Killing Sales Mistakes CEOs and VP Sales Make
1. Not Taking Responsibility For Understanding Sales & Leadgen ,[object Object],[object Object],[object Object],[object Object]
2. Thinking Salespeople Should Prospect (Make Salespeople Jacks-Of-All Trades) ,[object Object],[object Object],[object Object],[object Object]
Separate the Four Core Functions “ Outbound” Customer  Success & Renewal Sales Frontline Sales Organic &  Marketing Leads “ Inbound” Qualified Opportunities New  Customers
3. Assuming Channels Will Do Your Selling For You ,[object Object],[object Object],[object Object],[object Object]
4. “Sales 1.0” Talent Approach (Hiring, Training, Incenting) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Chinese Proverb ,[object Object],[object Object],[object Object]
Train New Employees In Support/Services Intern With Services or  Lead Qualification (2-4 Weeks) Call Stale Leads (1 Week) Call Fresh Leads / Stale Opptys (1-2 Weeks) Degree of Risk Time Call Cold Executives Example: training salespeople in non-sales roles
5. Being “Product-Out” Rather Than “Customer-In” ,[object Object],[object Object],[object Object],[object Object]
Nail Your Ideal Customer Profile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
6. Sloppy Tracking And Measurement ,[object Object],[object Object],[object Object],[object Object],[object Object]
7. Command-And-Control (“Push”) Management ,[object Object],[object Object],[object Object],[object Object],[object Object]
CEOFlow: “Pull Management”
Bonus Mistake: Underinvesting in Customer Support ,[object Object],[object Object],[object Object],[object Object]
Trust => Extraordinary Growth
The CEO Is The Pebble In The Pond
CEO Sweet Spot
Understanding Leads:  Seeds, Nets & Spears
Distinguishing types of leads
Distinguishing types of leads ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
___ Website Visitors ___ Leads (Registrations) ___ Qualified Leads ___  Qualified Opportunities $___ Pipeline $___ Bookings __% Conversion __% Accepted __% Converted $___ Avg /Oppty ___% Close SALES DEVELOPMENT SALES MARKETING Sales Cycle Length ____ __ Lead Qualification Reps per __ Leads per Month __ Account Execs per $__ Pipeline per Month Cost per Lead $___ Nets Funnel
Example Spear: ColdCalling 2.0 Incremental
Spears Funnel Add Target Accounts Add Contacts __ Call Connects __ New Opportunities __ Closed Deals Prepare Prospect Begin Sales Cycle Work Responses  (9% Response Rate) __ Demos/Appointments Define Ideal Target Profile Send __ Cold Emails / Make __ Mapping Calls
Prospecting Emails: Less Is More ,[object Object],[object Object],[object Object],[object Object],[object Object]
Sell To Success
How most companies sell
“ Sell To Success”
Build A Sales Machine  Coaching
The Transformation ,[object Object],[object Object],[object Object],[object Object]
Testimonial: WPromote ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Special 50% Offer Until 6pm Friday:   Predictable Revenue Strategy & Action Plan Session ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Build A Sales Machine: Avoid The 7 Fatal Sales Mistakes & Double New Revenue

  • 1. From A Salesforce.com Executive: How To Avoid The 7 Fatal Sales Mistakes CEOs And VP Sales Make & Double New Revenue
  • 2.
  • 3. Created A $100M Inside Sales Team At Salesforce.com A“Cold Calling 2.0” process and team that helped increase recurring revenue for Salesforce.com by $100 million & grew F5000 bookings by more than 60%
  • 4. And Years Of Consulting/Advising
  • 5.
  • 7. A Wave Of Change
  • 8.
  • 9. The 7 Fatal Growth-Killing Sales Mistakes CEOs and VP Sales Make
  • 10.
  • 11.
  • 12. Separate the Four Core Functions “ Outbound” Customer Success & Renewal Sales Frontline Sales Organic & Marketing Leads “ Inbound” Qualified Opportunities New Customers
  • 13.
  • 14.
  • 15.
  • 16. Train New Employees In Support/Services Intern With Services or Lead Qualification (2-4 Weeks) Call Stale Leads (1 Week) Call Fresh Leads / Stale Opptys (1-2 Weeks) Degree of Risk Time Call Cold Executives Example: training salespeople in non-sales roles
  • 17.
  • 18.
  • 19.
  • 20.
  • 22.
  • 24. The CEO Is The Pebble In The Pond
  • 26. Understanding Leads: Seeds, Nets & Spears
  • 28.
  • 29. ___ Website Visitors ___ Leads (Registrations) ___ Qualified Leads ___ Qualified Opportunities $___ Pipeline $___ Bookings __% Conversion __% Accepted __% Converted $___ Avg /Oppty ___% Close SALES DEVELOPMENT SALES MARKETING Sales Cycle Length ____ __ Lead Qualification Reps per __ Leads per Month __ Account Execs per $__ Pipeline per Month Cost per Lead $___ Nets Funnel
  • 30. Example Spear: ColdCalling 2.0 Incremental
  • 31.
  • 32. Spears Funnel Add Target Accounts Add Contacts __ Call Connects __ New Opportunities __ Closed Deals Prepare Prospect Begin Sales Cycle Work Responses (9% Response Rate) __ Demos/Appointments Define Ideal Target Profile Send __ Cold Emails / Make __ Mapping Calls
  • 33.
  • 36. “ Sell To Success”
  • 37. Build A Sales Machine Coaching
  • 38.
  • 39.
  • 40.

Notas del editor

  1. It is perfect timing for PebbleStorm, because business has changed, and it will never be the same
  2. BRENT
  3. Be overly specific about your targets It doesn’t matter how many people you talk to if they are the wrong ones!
  4. BRENT
  5. Short and clear explanation of why you’re emailing the target. Credibility statement What kind of response rate do you think you can get from CEOs and other C-level execs? 1%? 2%? Try 9%.