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  Aaron	
  Abbott—www.BrandLessBox.com	
   1	
  

                                                                                                                                                                          	
  

Running	
  Head:	
  	
  COMPETITOR	
  ANALYSIS	
  

	
  

	
  

	
  

	
  

	
  

                                                                                                                                Competitor	
  Analysis:	
  

                      Evaluation	
  of	
  the	
  Criminal	
  Justice	
  field	
  and	
  Business	
  Model	
  Opportunities	
  

                                                                                                                              Aaron	
  Michael	
  Abbott	
  

                                                                                                                       www.BrandLessBox.com	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  

                                                                                                                                                                          	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   2	
  

                                                                                                                                                         Abstract	
  

	
                          The	
  Institute	
  for	
  Forensic	
  Education	
  sells	
  video	
  training	
  resources	
  for	
  the	
  

Criminal	
  Justice	
  and	
  Law	
  Enforcement	
  communities.	
  For	
  nearly	
  five	
  years,	
  they	
  have	
  

executed	
  effective,	
  yet	
  limited,	
  traditional	
  marketing	
  campaigns	
  to	
  universities,	
  

trade	
  schools,	
  police	
  departments,	
  and	
  government	
  agencies.	
  This	
  evaluation	
  

explores	
  three	
  competitors	
  that	
  emulate	
  the	
  total	
  market	
  potential	
  in	
  this	
  field.	
  Most	
  

of	
  which,	
  the	
  company	
  has	
  been	
  ignoring.	
  Evaluating	
  each	
  competitor	
  Web	
  site	
  for	
  

not	
  only	
  whom	
  they	
  are	
  targeting,	
  but	
  also	
  how	
  they	
  are	
  targeting	
  them,	
  opens	
  up	
  

many	
  opportunities	
  to	
  increase	
  sales	
  and	
  to	
  create	
  new	
  avenues	
  of	
  revenue.	
  Each	
  

site	
  will	
  also	
  be	
  evaluated	
  not	
  only	
  with	
  respect	
  to	
  their	
  Search	
  Engine	
  Optimization	
  

techniques,	
  but	
  also	
  for	
  their	
  approach	
  to	
  design	
  and	
  functionality.	
  	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
  

	
                          	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   3	
  

                            The	
  competitor	
  analysis	
  is	
  a	
  necessary	
  evaluation	
  that	
  will	
  allow	
  the	
  Institute	
  

for	
  Forensic	
  Education	
  (IFFE)	
  to	
  position	
  itself	
  in	
  a	
  very	
  refined,	
  and	
  highly	
  searched	
  

Criminal	
  Justice	
  market.	
  IFFE	
  has	
  been	
  marketing	
  a	
  unique	
  training	
  program	
  

entitled	
  Forensic	
  Death	
  Investigation:	
  Interactive	
  DVD	
  Training	
  Program	
  since	
  

January	
  2005.	
  With	
  more	
  than	
  4	
  years	
  of	
  Internet	
  presence,	
  and	
  having	
  sold	
  nearly	
  

100	
  training	
  programs,	
  two	
  sets	
  going	
  International	
  within	
  the	
  last	
  3	
  months,	
  IFFE	
  is	
  

in	
  a	
  perfect	
  position	
  to	
  pay	
  close	
  attention	
  to	
  what	
  some	
  of	
  the	
  competition	
  has	
  done	
  

in	
  regards	
  to	
  their	
  Search	
  Engine	
  Optimization	
  (SEO)	
  objectives	
  and	
  achievements,	
  

and	
  how	
  they	
  have	
  designed	
  their	
  Web	
  sites	
  with	
  not	
  only	
  SEO,	
  but	
  with	
  Web	
  2.0	
  in	
  

mind	
  as	
  well.	
  	
  

	
                          The	
  following	
  companies	
  are	
  the	
  chosen	
  few	
  that	
  will	
  be	
  evaluated	
  for	
  a	
  

number	
  of	
  reasons	
  to	
  be	
  discussed:	
  1)	
  www.allcriminaljusticeschools.com,	
  2)	
  

www.cbs.com/primetime/csi,	
  and	
  3)	
  www.aafs.org.	
  What	
  IFFE	
  needs	
  to	
  see	
  is	
  that	
  

they	
  have	
  only	
  targeted	
  their	
  primary	
  target	
  market—the	
  universities,	
  institutions,	
  

departments,	
  and	
  agencies—and	
  have	
  relied	
  on	
  these	
  clients	
  to	
  get	
  the	
  content	
  in	
  

the	
  hands	
  of	
  the	
  primary	
  user,	
  their	
  students	
  and	
  personnel—IFFE’s	
  secondary	
  

target	
  market.	
  Between	
  the	
  three	
  competitors,	
  the	
  true	
  potential	
  and	
  reach	
  of	
  the	
  

video	
  training	
  resources	
  IFFE	
  is	
  selling	
  to	
  the	
  primary	
  target	
  market	
  shows	
  

tremendous	
  profit	
  opportunities	
  if	
  they	
  targeted	
  the	
  secondary	
  market.	
  By	
  allowing	
  

the	
  secondary	
  target	
  market	
  direct	
  access	
  at	
  very	
  reasonable	
  prices,	
  while	
  

redesigning	
  and	
  updating	
  the	
  current	
  marketing	
  resources,	
  purchase	
  methods,	
  and	
  	
  

	
  

	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   4	
  

branding	
  at	
  www.ForensicDeathInvestigation.com,	
  IFFE	
  will	
  launch	
  a	
  new,	
  

additional	
  Web	
  site,	
  with	
  numerous	
  landing	
  pages	
  that	
  will	
  direct	
  the	
  secondary	
  

target	
  market	
  to	
  the	
  IFFE	
  training	
  experience.	
  Table	
  1	
  shows	
  a	
  ranking	
  of	
  technical	
  

aspects	
  of	
  the	
  competitor	
  Web	
  sites	
  in	
  relation	
  to	
  what	
  IFFE	
  has	
  done	
  with	
  its	
  	
  

Table	
  1	
  
	
  
Quality	
  of	
  SEO	
  efforts	
  by	
  Competitor	
  Web	
  sites.	
  Comparative	
  ranking	
  scale	
  of	
  1-­10	
  (10	
  
being	
  the	
  best).	
  
	
  
     Attribute	
  of	
  competition	
                    AAFS	
                    CBS	
                  All	
  Criminal	
  
                                                                                                    Justice	
  Schools	
  
Richness	
  	
                                   6	
                        10	
                    8	
  

Interactivity	
  	
                                                                                                                   5	
                                                                     8	
                                                                    8	
  

Personalization/Customization	
  	
   9	
                                                                                                                                                                     8	
                                                                    9	
  

Web	
  site	
  Design	
  	
                                                                                                           6	
                                                                     10	
                                                                   10	
  

Functionality	
                                                                                                                       10	
                                                                    10	
                                                                   10	
  

Informational	
  	
                                                                                                                   10	
                                                                    10	
                                                                   8	
  

Ease	
  of	
  use	
  	
                                                                                                               10	
                                                                    10	
                                                                   10	
  

Redundant	
  navigation	
  	
                                                                                                         10	
                                                                    8	
                                                                    8	
  

Ease	
  of	
  Conversion	
                                                                                                            10	
                                                                    10	
                                                                   10	
  

Multi-­‐browser	
  functionality	
  	
                                                                                                10	
                                                                    10	
                                                                   10	
  

Simple	
  graphics	
  	
                                                                                                              7	
                                                                     10	
                                                                   10	
  

Legible	
  text	
  	
                                                                                                                 10	
                                                                    10	
                                                                   8	
  

	
  

current	
  site.	
  These	
  ratings	
  are	
  solely	
  considered	
  in	
  reference	
  to	
  SEO	
  execution	
  

	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   5	
  

and	
  the	
  related	
  functionality	
  of	
  the	
  future	
  goals	
  to	
  be	
  achieved	
  by	
  IFFE.	
  The	
  

following	
  will	
  discuss	
  the	
  characteristics	
  of	
  each	
  and	
  how	
  they	
  can	
  be	
  utilized	
  to	
  

predict	
  and	
  explain	
  these	
  exciting	
  future	
  opportunities.	
  

                                                                                                                                              www.aafs.org	
  

	
                          The	
  American	
  Academy	
  of	
  Forensic	
  Sciences	
  (AAFS)	
  represents	
  the	
  

professional	
  reputation	
  that	
  IFFE	
  does	
  hold	
  in	
  the	
  field.	
  The	
  credibility	
  must	
  not	
  

only	
  be	
  maintained,	
  but	
  also	
  increased	
  with	
  future	
  SEO	
  efforts.	
  AAFS	
  has	
  a	
  ranking	
  

of	
  748,987	
  amongst	
  all	
  sites	
  on	
  the	
  Web,	
  according	
  to	
  Alexa.com.	
  This	
  may	
  not	
  seem	
  

like	
  a	
  very	
  high	
  ranking.	
  However,	
  when	
  one	
  considers	
  the	
  fact	
  that	
  this	
  niche	
  is	
  

extremely	
  refined,	
  and	
  the	
  fact	
  that	
  Compete.com	
  shows	
  daily	
  traffic	
  in	
  July	
  2009	
  hit	
  

25,989	
  unique	
  visitors,	
  this	
  Web	
  site	
  sees	
  numbers	
  that	
  IFFE	
  would	
  love	
  to	
  achieve.	
  

Being	
  a	
  professional	
  organization,	
  they	
  seek	
  out	
  members	
  and	
  advertisers	
  for	
  

conversions	
  in	
  their	
  revenue	
  model.	
  	
  

                            The	
  site	
  is	
  more	
  about	
  the	
  Industry	
  and	
  resources,	
  versus	
  a	
  profit-­‐driving	
  

machine.	
  This,	
  however,	
  is	
  their	
  competitive	
  advantage;	
  they	
  are	
  a	
  leading	
  

organization	
  in	
  the	
  field	
  of	
  Criminal	
  Justice	
  and	
  Forensic	
  Science.	
  Most	
  of	
  the	
  

competition	
  the	
  AAFS	
  faces	
  is	
  attributed	
  to	
  mainly	
  organic	
  keyword	
  searches,	
  versus	
  

paid	
  methods,	
  according	
  to	
  results	
  found	
  on	
  SEMRush.com.	
  

                            The	
  Web	
  site,	
  overall,	
  is	
  very	
  well	
  designed	
  and	
  serves	
  all	
  functional	
  

purposes	
  quite	
  well	
  (Figure	
  1).	
  There	
  is	
  almost	
  a	
  mixture	
  of	
  old	
  looking	
  elements,	
  

and	
  then	
  signs	
  of	
  new	
  content	
  areas,	
  with	
  more	
  up	
  to	
  date	
  images	
  and	
  tools.	
  	
  Google	
  

shows	
  this	
  site	
  having	
  531	
  pages	
  indexed,	
  with	
  79	
  incoming	
  links.	
  However,	
  there	
  is	
  	
  

	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   6	
  

no	
  use	
  of	
  keywords	
  in	
  the	
  META	
  data	
  of	
  the	
  HTML	
  source	
  code.	
  It	
  appears	
  that	
  since	
  

the	
  site	
  has	
  been	
  up	
  since	
  March	
  11,	
  1994	
  and	
  the	
  fact	
  that	
  there	
  is	
  tremendous	
  

amounts	
  of	
  organic	
  keyword	
  text,	
  that	
  the	
  AAFS	
  has	
  slowly	
  climbed	
  to	
  the	
  top	
  

positions	
  with	
  such	
  keywords	
  as	
  forensic	
  science,	
  forensic,	
  and	
  career	
  in	
  forensics,	
  

as	
  shown	
  on	
  SEMRush.com.	
  These	
  are	
  all	
  very	
  valuable	
  keywords	
  to	
  IFFE	
  and	
  this	
  is	
  

one	
  site	
  that	
  will	
  be	
  considered	
  in	
  terms	
  of	
  what	
  needs	
  to	
  be	
  written	
  in	
  new	
  copy	
  

developments	
  of	
  the	
  IFFE	
  sites.	
  The	
  most	
  important	
  aspects	
  to	
  take	
  from	
  the	
  AAFS	
  

site	
  is	
  how	
  they	
  present	
  a	
  multitude	
  of	
  information,	
  along	
  with	
  membership	
  

opportunities,	
  calendars,	
  job	
  boards,	
  links,	
  and	
  more.	
  While	
  the	
  design	
  is	
  nothing	
  

exciting,	
  it	
  is	
  appropriate	
  for	
  the	
  target	
  audience,	
  an	
  audience	
  filled	
  with	
  Criminal	
  

Justice	
  and	
  Law	
  Enforcement	
  professionals	
  and	
  educators.	
  

                                                                                                  www.allcriminaljusticeschools.com	
  

                            All	
  Criminal	
  Justice	
  Schools	
  (ACJS)	
  captivates	
  a	
  larger	
  audience,	
  composed	
  

primarily	
  of	
  prospective	
  students	
  looking	
  for	
  information	
  about	
  pursuing	
  education	
  

and	
  careers	
  in	
  the	
  Criminal	
  Justice	
  field.	
  While	
  many	
  students	
  would	
  most	
  definitely	
  

benefit	
  from	
  the	
  AAFS	
  site,	
  the	
  likelihood	
  of	
  them	
  thinking	
  about	
  doing	
  a	
  keyword	
  

search	
  with	
  the	
  term	
  forensic	
  science	
  is	
  much	
  less	
  than	
  them	
  using	
  terms	
  like	
  

criminal	
  justice,	
  criminal	
  justice	
  schools,	
  and	
  criminal	
  justice	
  degree,	
  as	
  shown	
  on	
  

SEMRush.com.	
  These	
  are	
  the	
  terms	
  they	
  hear	
  on	
  television	
  commercials	
  and	
  see	
  all	
  

over	
  the	
  Internet	
  in	
  the	
  various	
  advertising	
  message	
  vehicles.	
  Alexa.com	
  ranks	
  the	
  

ACJS	
  site	
  at	
  194,090,	
  while	
  Compete.com	
  shows	
  50,311	
  unique	
  visitors	
  in	
  July	
  2009.	
  

The	
  1,780	
  pages	
  indexed	
  by	
  Google	
  is	
  a	
  huge	
  jump	
  from	
  the	
  531	
  of	
  the	
  AAFS.	
  The	
  

	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   7	
  

amount	
  of	
  links	
  overshadows	
  the	
  AAFS,	
  with	
  611.	
  Between	
  the	
  links	
  and	
  the	
  pages	
  

indexed,	
  ACJS	
  has	
  done	
  a	
  tremendous	
  job	
  in	
  optimizing	
  the	
  site	
  for	
  SEO	
  analysis.	
  In	
  

fact,	
  the	
  organic	
  use	
  of	
  keywords	
  is	
  great.	
  As	
  you	
  jump	
  from	
  page	
  to	
  page,	
  you	
  can	
  

see	
  the	
  use	
  of	
  keywords	
  change	
  in	
  respect	
  to	
  the	
  specific	
  information	
  on	
  the	
  page.	
  	
  

                            The	
  number	
  of	
  links	
  helps	
  placement	
  most	
  definitely,	
  but	
  they	
  lack	
  unique	
  

content	
  and	
  interactivity.	
  Rather	
  than	
  a	
  truly	
  informational	
  site,	
  ACJS	
  seems	
  to	
  be	
  

more	
  like	
  one	
  giant	
  landing	
  site	
  that	
  connects	
  prospective	
  students	
  to	
  future	
  schools	
  

and	
  career	
  path	
  opportunities.	
  The	
  information	
  is	
  there,	
  but	
  it	
  is	
  most	
  definitely	
  

more	
  about	
  the	
  links.	
  The	
  power	
  of	
  the	
  ACJS	
  is	
  that	
  they	
  attract	
  future	
  students	
  of	
  

the	
  Criminal	
  Justice	
  program.	
  The	
  training	
  program	
  offered	
  by	
  IFFE	
  is	
  a	
  most	
  

valuable	
  tool	
  for	
  prospective	
  students.	
  By	
  positioning	
  the	
  IFFE	
  sites	
  in	
  the	
  likeness	
  

of	
  ACJS,	
  there	
  would	
  be	
  great	
  opportunity	
  in	
  capturing	
  the	
  interest	
  of	
  these	
  future	
  

students.	
  If	
  they	
  are	
  thinking	
  about	
  spending	
  $30,000.00	
  dollars	
  for	
  a	
  degree	
  in	
  

Criminal	
  Justice,	
  it	
  only	
  makes	
  sense	
  that	
  they	
  would	
  not	
  mind	
  spending	
  $10.00	
  to	
  

get	
  a	
  realistic	
  taste	
  of	
  what	
  their	
  future	
  will	
  involve.	
  	
  

                            The	
  most	
  important	
  facts	
  to	
  take	
  from	
  this	
  competitor	
  is	
  the	
  use	
  of	
  keywords,	
  

and	
  the	
  fact	
  that	
  they	
  actually	
  do	
  spend	
  quite	
  a	
  bit	
  of	
  money	
  on	
  Pay-­‐per-­‐click	
  (PPC)	
  

advertising.	
  Spyfu.com	
  shows	
  that	
  the	
  ACJS	
  spends	
  anywhere	
  from	
  $729.00	
  to	
  

$7,170.00	
  on	
  average	
  per	
  day,	
  while	
  other	
  competitors	
  spent	
  nothing.	
  As	
  a	
  result,	
  

ACJS	
  receives	
  anywhere	
  from	
  just	
  under	
  2,000	
  to	
  nearly	
  3,000	
  clicks	
  per	
  day,	
  these	
  

figures	
  would	
  prove	
  to	
  be	
  very	
  fruitful	
  for	
  IFFE.	
  	
  

                            	
  

                            	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   8	
  

                            The	
  site	
  is	
  purely	
  about	
  functionality	
  and	
  connecting	
  the	
  user	
  to	
  the	
  school	
  

they	
  seek	
  in	
  their	
  field	
  of	
  study	
  (Figure	
  2).	
  	
  While	
  the	
  business	
  model	
  is	
  focused	
  on	
  

getting	
  students	
  to	
  enroll	
  in	
  school,	
  their	
  market	
  is	
  a	
  market	
  that	
  IFFE	
  needs	
  to	
  

capitalize.	
  The	
  ease	
  of	
  navigation	
  around	
  the	
  site	
  is	
  great	
  considering	
  how	
  many	
  

different	
  paths	
  to	
  the	
  information	
  are	
  available.	
  These	
  are	
  all	
  factors	
  and	
  options	
  

IFFE	
  must	
  implement	
  in	
  the	
  future	
  site.	
  

                                                                                                            www.cbs.com/primetime/csi/	
  

	
                          As	
  the	
  previous	
  competitors	
  have	
  shown	
  how	
  IFFE	
  can	
  expand	
  market	
  reach	
  

by	
  targeting	
  other	
  markets,	
  this	
  is	
  the	
  very	
  premise	
  as	
  to	
  why	
  a	
  major	
  television	
  

studio,	
  such	
  as	
  CBS,	
  would	
  be	
  considered	
  a	
  competitor	
  of	
  the	
  training	
  video	
  

resources	
  being	
  sold.	
  CBS	
  has	
  one	
  series	
  in	
  particular	
  that	
  shows	
  a	
  potential	
  to	
  

easily	
  generate	
  millions	
  of	
  dollars	
  in	
  revenue	
  for	
  IFFE.	
  CSI:	
  Crime	
  Scene	
  Investigation	
  

(CSI)	
  has	
  become	
  one	
  of	
  the	
  most	
  popular	
  series	
  on	
  television	
  today.	
  While	
  new	
  

episodes	
  are	
  aired	
  weekly,	
  there	
  are	
  a	
  number	
  of	
  other	
  networks,	
  like	
  Spike,	
  TNT,	
  

and	
  USA	
  that	
  run	
  episodes	
  in	
  syndicate	
  throughout	
  the	
  day,	
  7	
  days	
  a	
  week.	
  In	
  fact,	
  

Facebook	
  shows	
  that	
  the	
  CSI	
  page	
  has	
  nearly	
  900,000	
  fans.	
  Each	
  one	
  of	
  these	
  fans	
  

has	
  a	
  viable	
  interest	
  that	
  relates	
  to	
  the	
  content	
  of	
  the	
  IFFE	
  training	
  resources.	
  

	
                          Alexa.com	
  has	
  the	
  CSI	
  site	
  ranked	
  1,229th	
  on	
  the	
  Internet.	
  This	
  is	
  a	
  huge	
  leap	
  

from	
  the	
  other	
  competition	
  and	
  shows	
  how	
  much	
  interest	
  for	
  this	
  unique	
  content	
  

involving	
  the	
  death	
  investigation	
  process	
  is	
  out	
  there.	
  Google	
  shows	
  more	
  than	
  

1,500	
  incoming	
  links	
  to	
  the	
  site,	
  with	
  590	
  pages	
  being	
  indexed.	
  While	
  this	
  is	
  much	
  	
  

	
  

	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   9	
  

less	
  than	
  ACJS	
  and	
  only	
  59	
  more	
  indexed	
  pages	
  than	
  the	
  AAFS,	
  CBS	
  already	
  has	
  a	
  

tremendous	
  position	
  in	
  the	
  consumers	
  mind.	
  This	
  fact	
  is	
  proven	
  when	
  you	
  look	
  to	
  	
  

Compete.com	
  and	
  see	
  that	
  in	
  July	
  2009,	
  this	
  site	
  saw	
  4,445,652	
  unique	
  visitors.	
  The	
  

use	
  of	
  keywords	
  is	
  very	
  effective.	
  The	
  two	
  keywords	
  that	
  mean	
  the	
  most	
  to	
  IFFE	
  are	
  

CSI	
  and	
  CSI	
  videos.	
  While	
  keyword	
  structure	
  does	
  change	
  from	
  page	
  to	
  page,	
  these	
  

two	
  word	
  groupings	
  appear	
  on	
  each	
  and	
  every	
  page.	
  And	
  as	
  a	
  result,	
  when	
  you	
  type	
  

in	
  CSI	
  in	
  any	
  of	
  the	
  major	
  search	
  engines,	
  the	
  site	
  appears	
  in	
  the	
  first	
  position	
  

consistently.	
  

	
                          As	
  far	
  as	
  functionality	
  and	
  design	
  of	
  the	
  site,	
  it	
  is	
  a	
  perfect	
  model	
  for	
  IFFE	
  to	
  

utilize	
  in	
  the	
  redesign	
  of	
  the	
  current	
  site,	
  and	
  in	
  the	
  design	
  for	
  the	
  future	
  site.	
  While	
  

both	
  will	
  look	
  different,	
  and	
  target	
  different	
  markets,	
  the	
  CSI	
  site	
  has	
  great	
  use	
  of	
  

functional	
  layout	
  with	
  a	
  mix	
  of	
  utility	
  design	
  (Figure	
  3).	
  Being	
  a	
  television	
  

company’s	
  Web	
  site,	
  it	
  is	
  a	
  given	
  in	
  these	
  times	
  that	
  there	
  will	
  be	
  a	
  great	
  deal	
  of	
  

video	
  assets	
  and	
  resources.	
  Not	
  only	
  do	
  design	
  elements	
  help	
  the	
  visual	
  layout	
  and	
  

accessibility	
  of	
  the	
  great	
  deal	
  of	
  videos	
  available	
  for	
  viewing,	
  they	
  help	
  the	
  user	
  to	
  

navigate	
  through	
  the	
  multitude	
  of	
  options.	
  Great	
  use	
  of	
  colors	
  in	
  visual	
  blocks	
  

breaks	
  up	
  the	
  content	
  with	
  use	
  of	
  great	
  images	
  from	
  the	
  show.	
  Copy	
  is	
  used	
  

minimally	
  as	
  not	
  to	
  detract	
  from	
  the	
  reasons	
  why	
  people	
  visit	
  this	
  site.	
  These	
  are	
  

very	
  important	
  factors	
  in	
  consideration	
  of	
  the	
  new	
  IFFE	
  site	
  design.	
  The	
  use	
  of	
  

interactive	
  content	
  is	
  impressive	
  as	
  is	
  their	
  implementation	
  of	
  social	
  networking	
  

opportunities.	
  They	
  even	
  have	
  a	
  way	
  for	
  fans	
  to	
  merge	
  their	
  Facebook	
  information	
  

into	
  the	
  CSI	
  community.	
  The	
  discussion	
  forum	
  has	
  more	
  than	
  1,000,000	
  users	
  and	
  	
  

	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   10	
  

there	
  is	
  a	
  unique	
  interactive	
  experience	
  that	
  allows	
  viewers	
  to	
  communicate	
  as	
  they	
  

watch	
  the	
  streaming	
  videos.	
  

	
                          While	
  CBS	
  is	
  not	
  selling	
  anything	
  here,	
  they	
  use	
  the	
  site	
  as	
  a	
  platform	
  to	
  

solidify	
  brand	
  recognition	
  and	
  to	
  plant	
  their	
  stake	
  in	
  the	
  interactive	
  realm	
  of	
  the	
  

World	
  Wide	
  Web.	
  Being	
  a	
  conglomerate	
  of	
  traditional	
  media	
  outlets	
  means	
  that	
  CBS	
  

does	
  not	
  really	
  worry	
  about	
  how	
  they	
  are	
  going	
  to	
  get	
  to	
  the	
  top,	
  because	
  they	
  have	
  

been	
  at	
  the	
  top	
  for	
  a	
  long	
  time.	
  They	
  have	
  natural	
  visitors	
  based	
  on	
  existing	
  

placement	
  in	
  the	
  eyes	
  of	
  global	
  consumers.	
  And	
  yet,	
  they	
  have	
  still	
  done	
  an	
  amazing	
  

job	
  in	
  allowing	
  their	
  users	
  to	
  have	
  an	
  experience	
  on	
  the	
  site	
  that	
  has	
  them	
  

registering	
  and	
  coming	
  back	
  for	
  more.	
  This	
  is	
  their	
  competitive	
  advantage.	
  And	
  this	
  

advantage	
  needs	
  to	
  be	
  evaluated	
  and	
  emulated	
  by	
  IFFE	
  in	
  future	
  SEO	
  and	
  business	
  

model	
  development	
  efforts.	
  Reason	
  being	
  that	
  each	
  and	
  every	
  one	
  of	
  these	
  visitors,	
  

viewers,	
  and	
  fans,	
  have	
  a	
  vested	
  interest	
  in	
  the	
  topics	
  explained	
  and	
  explored	
  in	
  the	
  

training	
  program,	
  Forensic	
  Death	
  Investigation,	
  sold	
  by	
  IFFE.	
  

                                                                                                                                                    Conclusion	
  

                            By	
  maintaining	
  the	
  current	
  site,	
  ForensicDeathInvestigation.com,	
  for	
  the	
  

primary	
  target	
  market,	
  IFFE	
  will	
  maintain	
  a	
  foundation	
  of	
  credibility	
  when	
  building	
  

the	
  new	
  site	
  to	
  facilitate	
  the	
  new	
  business	
  model.	
  The	
  current	
  site	
  needs	
  to	
  be	
  

redesigned	
  for	
  SEO	
  purposes	
  and	
  for	
  better	
  Web	
  2.0	
  function	
  and	
  appearance.	
  

Modeling	
  icons	
  like	
  Google	
  and	
  Apple	
  will	
  make	
  users	
  feel	
  confident	
  and	
  

comfortable	
  in	
  the	
  training	
  purchased.	
  	
  

                            	
  

                            	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   11	
  

                            The	
  three	
  competitors	
  discussed	
  truly	
  capture	
  the	
  total	
  variety	
  of	
  the	
  

potential	
  customers	
  that	
  will	
  make	
  up	
  the	
  secondary	
  target	
  market	
  for	
  IFFE.	
  While	
  

the	
  primary	
  target	
  market	
  is	
  composed	
  generally	
  of	
  professionals	
  and	
  institutions	
  of	
  

higher	
  learning	
  serving	
  the	
  Criminal	
  Justice	
  and	
  Law	
  Enforcement	
  communities,	
  the	
  

secondary	
  jumps	
  out	
  of	
  this	
  very	
  refined	
  niche,	
  into	
  a	
  huge	
  segment	
  of	
  the	
  general	
  

population	
  interested	
  in	
  death	
  investigation	
  and	
  videos	
  that	
  explore	
  the	
  concept.	
  

The	
  secondary	
  market	
  has	
  been	
  shaped	
  by	
  the	
  multitude	
  of	
  television	
  programs	
  

such	
  as	
  CSI:	
  Las	
  Vegas,	
  CSI:	
  NY,	
  CSI:	
  Miami,	
  NCIS,	
  Bones,	
  Law	
  &	
  Order,	
  and	
  others,	
  as	
  

well	
  as	
  the	
  number	
  of	
  trade	
  school	
  television	
  commercials	
  selling	
  education	
  and	
  

degrees	
  in	
  Forensics	
  and	
  Criminal	
  Justice.	
  Equally,	
  the	
  curiosity	
  about	
  death	
  we	
  hold	
  

as	
  human	
  beings	
  in	
  undeniable.	
  	
  

                            The	
  key	
  to	
  success	
  for	
  IFFE	
  is	
  to	
  promote	
  the	
  status	
  they	
  have	
  earned	
  thus	
  

far,	
  while	
  evolving	
  the	
  current	
  site,	
  and	
  allowing	
  the	
  general	
  public	
  similar	
  access	
  to	
  

such	
  sensitive	
  and	
  unique	
  training	
  content.	
  As	
  the	
  existing	
  site	
  continues	
  to	
  

maintain	
  and	
  build	
  presence	
  on	
  the	
  Web,	
  and	
  IFFE	
  sells	
  more	
  training	
  programs,	
  the	
  

new	
  site	
  will	
  be	
  developed	
  and	
  launched	
  with	
  all	
  major	
  ideas	
  discussed	
  in	
  this	
  

analysis,	
  implemented	
  and	
  executed.	
  The	
  competition	
  shows	
  how	
  profitable	
  and	
  

possible	
  it	
  can	
  be	
  in	
  this	
  field.	
  It	
  is	
  a	
  unique	
  niche	
  with	
  tremendous	
  interest.	
  And	
  

IFFE	
  has	
  a	
  very	
  unique	
  product.	
  Success	
  will	
  be	
  achieved	
  by	
  utilizing	
  specific	
  SEO	
  

techniques	
  and	
  by	
  understanding	
  what	
  each	
  competitor	
  has	
  done	
  with	
  their	
  site,	
  

and	
  why.	
  

	
  
	
  
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   12	
  

                                                                                                                                              Figure Caption

Figure 1. The AAFS site,	
  overall,	
  is	
  very	
  well	
  designed	
  and	
  serves	
  all	
  functional	
  

purposes	
  quite	
  well.	
  

Figure	
  2.	
  The	
  ACJS	
  site	
  is	
  purely	
  about	
  functionality	
  and	
  connecting	
  the	
  user	
  to	
  the	
  

school	
  they	
  seek	
  in	
  their	
  field	
  of	
  study.	
  

Figure	
  3.	
  The	
  CBS	
  site	
  has	
  great	
  use	
  of	
  functional	
  layout	
  with	
  a	
  mix	
  of	
  utility	
  design.
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   13	
  

Figure 1
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   14	
  

Figure 2
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   15	
  

Figure 3
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Aaron	
  Abbott—www.BrandLessBox.com	
   16	
  

                                                                                                                                                     References

Alexa:	
  The	
  Web	
  Information	
  Company.	
  (n.d.).	
  Retrieved	
  August	
  15,	
  2009	
  from	
  	
  

                            http://alexa.com	
  

All Criminal Justice Schools. (n.d.) Retrieved August 11, 2009 from http://www.al

                            lcriminaljusticeschools.com/

American	
  Academy	
  of	
  Forensic	
  Sciences.	
  (n.d.).	
  Retrieved	
  August	
  15,	
  2009	
  from	
  	
  

                            http://www.aafs.org/default.asp?section_id=resources&page_id=academy_n	
  

                            ews	
  	
  

CBS	
  Interactive.	
  (n.d.).	
  Retrieved	
  August	
  12,	
  2009	
  from	
  http://www.cbs.com/prim	
  

                            etime/csi/	
  

Compete.com.	
  (n.d.).	
  Retrieved	
  August	
  12,	
  2009	
  from	
  http://siteanalytics.compet	
  

                            e.com/	
  

Facebook.	
  (n.d.)	
  Retrieved	
  August	
  14,	
  2009	
  from	
  http://www.facebook.com	
  

                            /search/?q=csi&init=quick	
  

Google	
  Keyword	
  Tool.	
  (n.d.).	
  Retrieved	
  August	
  13,	
  2009	
  from	
  https://adwords.goo	
  	
  

                            gle.com/select/KeywordToolExternal	
  

Google	
  Search.	
  (n.d.).	
  Retrieved	
  from	
  August	
  13,	
  2009	
  from	
  http://www.google.c	
  

                            om/search	
  

SEMRush.com.	
  (n.d.).	
  Retrieved	
  August	
  11,	
  2009	
  http://www.semrush.com/info/	
  

SpyFu.com.	
  (n.d.).	
  	
  Retrieved	
  August	
  15,	
  2009	
  from	
  http://spyfu.com/Domain.asp	
  

                            x?d=1254924279588069129	
  

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Competitor Website Analysis Aaron Abbott

  • 1.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   1     Running  Head:    COMPETITOR  ANALYSIS             Competitor  Analysis:   Evaluation  of  the  Criminal  Justice  field  and  Business  Model  Opportunities   Aaron  Michael  Abbott   www.BrandLessBox.com                          
  • 2.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   2   Abstract     The  Institute  for  Forensic  Education  sells  video  training  resources  for  the   Criminal  Justice  and  Law  Enforcement  communities.  For  nearly  five  years,  they  have   executed  effective,  yet  limited,  traditional  marketing  campaigns  to  universities,   trade  schools,  police  departments,  and  government  agencies.  This  evaluation   explores  three  competitors  that  emulate  the  total  market  potential  in  this  field.  Most   of  which,  the  company  has  been  ignoring.  Evaluating  each  competitor  Web  site  for   not  only  whom  they  are  targeting,  but  also  how  they  are  targeting  them,  opens  up   many  opportunities  to  increase  sales  and  to  create  new  avenues  of  revenue.  Each   site  will  also  be  evaluated  not  only  with  respect  to  their  Search  Engine  Optimization   techniques,  but  also  for  their  approach  to  design  and  functionality.                              
  • 3.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   3   The  competitor  analysis  is  a  necessary  evaluation  that  will  allow  the  Institute   for  Forensic  Education  (IFFE)  to  position  itself  in  a  very  refined,  and  highly  searched   Criminal  Justice  market.  IFFE  has  been  marketing  a  unique  training  program   entitled  Forensic  Death  Investigation:  Interactive  DVD  Training  Program  since   January  2005.  With  more  than  4  years  of  Internet  presence,  and  having  sold  nearly   100  training  programs,  two  sets  going  International  within  the  last  3  months,  IFFE  is   in  a  perfect  position  to  pay  close  attention  to  what  some  of  the  competition  has  done   in  regards  to  their  Search  Engine  Optimization  (SEO)  objectives  and  achievements,   and  how  they  have  designed  their  Web  sites  with  not  only  SEO,  but  with  Web  2.0  in   mind  as  well.       The  following  companies  are  the  chosen  few  that  will  be  evaluated  for  a   number  of  reasons  to  be  discussed:  1)  www.allcriminaljusticeschools.com,  2)   www.cbs.com/primetime/csi,  and  3)  www.aafs.org.  What  IFFE  needs  to  see  is  that   they  have  only  targeted  their  primary  target  market—the  universities,  institutions,   departments,  and  agencies—and  have  relied  on  these  clients  to  get  the  content  in   the  hands  of  the  primary  user,  their  students  and  personnel—IFFE’s  secondary   target  market.  Between  the  three  competitors,  the  true  potential  and  reach  of  the   video  training  resources  IFFE  is  selling  to  the  primary  target  market  shows   tremendous  profit  opportunities  if  they  targeted  the  secondary  market.  By  allowing   the  secondary  target  market  direct  access  at  very  reasonable  prices,  while   redesigning  and  updating  the  current  marketing  resources,  purchase  methods,  and        
  • 4.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   4   branding  at  www.ForensicDeathInvestigation.com,  IFFE  will  launch  a  new,   additional  Web  site,  with  numerous  landing  pages  that  will  direct  the  secondary   target  market  to  the  IFFE  training  experience.  Table  1  shows  a  ranking  of  technical   aspects  of  the  competitor  Web  sites  in  relation  to  what  IFFE  has  done  with  its     Table  1     Quality  of  SEO  efforts  by  Competitor  Web  sites.  Comparative  ranking  scale  of  1-­10  (10   being  the  best).     Attribute  of  competition   AAFS   CBS   All  Criminal   Justice  Schools   Richness     6   10   8   Interactivity     5   8   8   Personalization/Customization     9   8   9   Web  site  Design     6   10   10   Functionality   10   10   10   Informational     10   10   8   Ease  of  use     10   10   10   Redundant  navigation     10   8   8   Ease  of  Conversion   10   10   10   Multi-­‐browser  functionality     10   10   10   Simple  graphics     7   10   10   Legible  text     10   10   8     current  site.  These  ratings  are  solely  considered  in  reference  to  SEO  execution    
  • 5.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   5   and  the  related  functionality  of  the  future  goals  to  be  achieved  by  IFFE.  The   following  will  discuss  the  characteristics  of  each  and  how  they  can  be  utilized  to   predict  and  explain  these  exciting  future  opportunities.   www.aafs.org     The  American  Academy  of  Forensic  Sciences  (AAFS)  represents  the   professional  reputation  that  IFFE  does  hold  in  the  field.  The  credibility  must  not   only  be  maintained,  but  also  increased  with  future  SEO  efforts.  AAFS  has  a  ranking   of  748,987  amongst  all  sites  on  the  Web,  according  to  Alexa.com.  This  may  not  seem   like  a  very  high  ranking.  However,  when  one  considers  the  fact  that  this  niche  is   extremely  refined,  and  the  fact  that  Compete.com  shows  daily  traffic  in  July  2009  hit   25,989  unique  visitors,  this  Web  site  sees  numbers  that  IFFE  would  love  to  achieve.   Being  a  professional  organization,  they  seek  out  members  and  advertisers  for   conversions  in  their  revenue  model.     The  site  is  more  about  the  Industry  and  resources,  versus  a  profit-­‐driving   machine.  This,  however,  is  their  competitive  advantage;  they  are  a  leading   organization  in  the  field  of  Criminal  Justice  and  Forensic  Science.  Most  of  the   competition  the  AAFS  faces  is  attributed  to  mainly  organic  keyword  searches,  versus   paid  methods,  according  to  results  found  on  SEMRush.com.   The  Web  site,  overall,  is  very  well  designed  and  serves  all  functional   purposes  quite  well  (Figure  1).  There  is  almost  a  mixture  of  old  looking  elements,   and  then  signs  of  new  content  areas,  with  more  up  to  date  images  and  tools.    Google   shows  this  site  having  531  pages  indexed,  with  79  incoming  links.  However,  there  is      
  • 6.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   6   no  use  of  keywords  in  the  META  data  of  the  HTML  source  code.  It  appears  that  since   the  site  has  been  up  since  March  11,  1994  and  the  fact  that  there  is  tremendous   amounts  of  organic  keyword  text,  that  the  AAFS  has  slowly  climbed  to  the  top   positions  with  such  keywords  as  forensic  science,  forensic,  and  career  in  forensics,   as  shown  on  SEMRush.com.  These  are  all  very  valuable  keywords  to  IFFE  and  this  is   one  site  that  will  be  considered  in  terms  of  what  needs  to  be  written  in  new  copy   developments  of  the  IFFE  sites.  The  most  important  aspects  to  take  from  the  AAFS   site  is  how  they  present  a  multitude  of  information,  along  with  membership   opportunities,  calendars,  job  boards,  links,  and  more.  While  the  design  is  nothing   exciting,  it  is  appropriate  for  the  target  audience,  an  audience  filled  with  Criminal   Justice  and  Law  Enforcement  professionals  and  educators.   www.allcriminaljusticeschools.com   All  Criminal  Justice  Schools  (ACJS)  captivates  a  larger  audience,  composed   primarily  of  prospective  students  looking  for  information  about  pursuing  education   and  careers  in  the  Criminal  Justice  field.  While  many  students  would  most  definitely   benefit  from  the  AAFS  site,  the  likelihood  of  them  thinking  about  doing  a  keyword   search  with  the  term  forensic  science  is  much  less  than  them  using  terms  like   criminal  justice,  criminal  justice  schools,  and  criminal  justice  degree,  as  shown  on   SEMRush.com.  These  are  the  terms  they  hear  on  television  commercials  and  see  all   over  the  Internet  in  the  various  advertising  message  vehicles.  Alexa.com  ranks  the   ACJS  site  at  194,090,  while  Compete.com  shows  50,311  unique  visitors  in  July  2009.   The  1,780  pages  indexed  by  Google  is  a  huge  jump  from  the  531  of  the  AAFS.  The    
  • 7.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   7   amount  of  links  overshadows  the  AAFS,  with  611.  Between  the  links  and  the  pages   indexed,  ACJS  has  done  a  tremendous  job  in  optimizing  the  site  for  SEO  analysis.  In   fact,  the  organic  use  of  keywords  is  great.  As  you  jump  from  page  to  page,  you  can   see  the  use  of  keywords  change  in  respect  to  the  specific  information  on  the  page.     The  number  of  links  helps  placement  most  definitely,  but  they  lack  unique   content  and  interactivity.  Rather  than  a  truly  informational  site,  ACJS  seems  to  be   more  like  one  giant  landing  site  that  connects  prospective  students  to  future  schools   and  career  path  opportunities.  The  information  is  there,  but  it  is  most  definitely   more  about  the  links.  The  power  of  the  ACJS  is  that  they  attract  future  students  of   the  Criminal  Justice  program.  The  training  program  offered  by  IFFE  is  a  most   valuable  tool  for  prospective  students.  By  positioning  the  IFFE  sites  in  the  likeness   of  ACJS,  there  would  be  great  opportunity  in  capturing  the  interest  of  these  future   students.  If  they  are  thinking  about  spending  $30,000.00  dollars  for  a  degree  in   Criminal  Justice,  it  only  makes  sense  that  they  would  not  mind  spending  $10.00  to   get  a  realistic  taste  of  what  their  future  will  involve.     The  most  important  facts  to  take  from  this  competitor  is  the  use  of  keywords,   and  the  fact  that  they  actually  do  spend  quite  a  bit  of  money  on  Pay-­‐per-­‐click  (PPC)   advertising.  Spyfu.com  shows  that  the  ACJS  spends  anywhere  from  $729.00  to   $7,170.00  on  average  per  day,  while  other  competitors  spent  nothing.  As  a  result,   ACJS  receives  anywhere  from  just  under  2,000  to  nearly  3,000  clicks  per  day,  these   figures  would  prove  to  be  very  fruitful  for  IFFE.        
  • 8.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   8   The  site  is  purely  about  functionality  and  connecting  the  user  to  the  school   they  seek  in  their  field  of  study  (Figure  2).    While  the  business  model  is  focused  on   getting  students  to  enroll  in  school,  their  market  is  a  market  that  IFFE  needs  to   capitalize.  The  ease  of  navigation  around  the  site  is  great  considering  how  many   different  paths  to  the  information  are  available.  These  are  all  factors  and  options   IFFE  must  implement  in  the  future  site.   www.cbs.com/primetime/csi/     As  the  previous  competitors  have  shown  how  IFFE  can  expand  market  reach   by  targeting  other  markets,  this  is  the  very  premise  as  to  why  a  major  television   studio,  such  as  CBS,  would  be  considered  a  competitor  of  the  training  video   resources  being  sold.  CBS  has  one  series  in  particular  that  shows  a  potential  to   easily  generate  millions  of  dollars  in  revenue  for  IFFE.  CSI:  Crime  Scene  Investigation   (CSI)  has  become  one  of  the  most  popular  series  on  television  today.  While  new   episodes  are  aired  weekly,  there  are  a  number  of  other  networks,  like  Spike,  TNT,   and  USA  that  run  episodes  in  syndicate  throughout  the  day,  7  days  a  week.  In  fact,   Facebook  shows  that  the  CSI  page  has  nearly  900,000  fans.  Each  one  of  these  fans   has  a  viable  interest  that  relates  to  the  content  of  the  IFFE  training  resources.     Alexa.com  has  the  CSI  site  ranked  1,229th  on  the  Internet.  This  is  a  huge  leap   from  the  other  competition  and  shows  how  much  interest  for  this  unique  content   involving  the  death  investigation  process  is  out  there.  Google  shows  more  than   1,500  incoming  links  to  the  site,  with  590  pages  being  indexed.  While  this  is  much        
  • 9.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   9   less  than  ACJS  and  only  59  more  indexed  pages  than  the  AAFS,  CBS  already  has  a   tremendous  position  in  the  consumers  mind.  This  fact  is  proven  when  you  look  to     Compete.com  and  see  that  in  July  2009,  this  site  saw  4,445,652  unique  visitors.  The   use  of  keywords  is  very  effective.  The  two  keywords  that  mean  the  most  to  IFFE  are   CSI  and  CSI  videos.  While  keyword  structure  does  change  from  page  to  page,  these   two  word  groupings  appear  on  each  and  every  page.  And  as  a  result,  when  you  type   in  CSI  in  any  of  the  major  search  engines,  the  site  appears  in  the  first  position   consistently.     As  far  as  functionality  and  design  of  the  site,  it  is  a  perfect  model  for  IFFE  to   utilize  in  the  redesign  of  the  current  site,  and  in  the  design  for  the  future  site.  While   both  will  look  different,  and  target  different  markets,  the  CSI  site  has  great  use  of   functional  layout  with  a  mix  of  utility  design  (Figure  3).  Being  a  television   company’s  Web  site,  it  is  a  given  in  these  times  that  there  will  be  a  great  deal  of   video  assets  and  resources.  Not  only  do  design  elements  help  the  visual  layout  and   accessibility  of  the  great  deal  of  videos  available  for  viewing,  they  help  the  user  to   navigate  through  the  multitude  of  options.  Great  use  of  colors  in  visual  blocks   breaks  up  the  content  with  use  of  great  images  from  the  show.  Copy  is  used   minimally  as  not  to  detract  from  the  reasons  why  people  visit  this  site.  These  are   very  important  factors  in  consideration  of  the  new  IFFE  site  design.  The  use  of   interactive  content  is  impressive  as  is  their  implementation  of  social  networking   opportunities.  They  even  have  a  way  for  fans  to  merge  their  Facebook  information   into  the  CSI  community.  The  discussion  forum  has  more  than  1,000,000  users  and      
  • 10.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   10   there  is  a  unique  interactive  experience  that  allows  viewers  to  communicate  as  they   watch  the  streaming  videos.     While  CBS  is  not  selling  anything  here,  they  use  the  site  as  a  platform  to   solidify  brand  recognition  and  to  plant  their  stake  in  the  interactive  realm  of  the   World  Wide  Web.  Being  a  conglomerate  of  traditional  media  outlets  means  that  CBS   does  not  really  worry  about  how  they  are  going  to  get  to  the  top,  because  they  have   been  at  the  top  for  a  long  time.  They  have  natural  visitors  based  on  existing   placement  in  the  eyes  of  global  consumers.  And  yet,  they  have  still  done  an  amazing   job  in  allowing  their  users  to  have  an  experience  on  the  site  that  has  them   registering  and  coming  back  for  more.  This  is  their  competitive  advantage.  And  this   advantage  needs  to  be  evaluated  and  emulated  by  IFFE  in  future  SEO  and  business   model  development  efforts.  Reason  being  that  each  and  every  one  of  these  visitors,   viewers,  and  fans,  have  a  vested  interest  in  the  topics  explained  and  explored  in  the   training  program,  Forensic  Death  Investigation,  sold  by  IFFE.   Conclusion   By  maintaining  the  current  site,  ForensicDeathInvestigation.com,  for  the   primary  target  market,  IFFE  will  maintain  a  foundation  of  credibility  when  building   the  new  site  to  facilitate  the  new  business  model.  The  current  site  needs  to  be   redesigned  for  SEO  purposes  and  for  better  Web  2.0  function  and  appearance.   Modeling  icons  like  Google  and  Apple  will  make  users  feel  confident  and   comfortable  in  the  training  purchased.        
  • 11.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   11   The  three  competitors  discussed  truly  capture  the  total  variety  of  the   potential  customers  that  will  make  up  the  secondary  target  market  for  IFFE.  While   the  primary  target  market  is  composed  generally  of  professionals  and  institutions  of   higher  learning  serving  the  Criminal  Justice  and  Law  Enforcement  communities,  the   secondary  jumps  out  of  this  very  refined  niche,  into  a  huge  segment  of  the  general   population  interested  in  death  investigation  and  videos  that  explore  the  concept.   The  secondary  market  has  been  shaped  by  the  multitude  of  television  programs   such  as  CSI:  Las  Vegas,  CSI:  NY,  CSI:  Miami,  NCIS,  Bones,  Law  &  Order,  and  others,  as   well  as  the  number  of  trade  school  television  commercials  selling  education  and   degrees  in  Forensics  and  Criminal  Justice.  Equally,  the  curiosity  about  death  we  hold   as  human  beings  in  undeniable.     The  key  to  success  for  IFFE  is  to  promote  the  status  they  have  earned  thus   far,  while  evolving  the  current  site,  and  allowing  the  general  public  similar  access  to   such  sensitive  and  unique  training  content.  As  the  existing  site  continues  to   maintain  and  build  presence  on  the  Web,  and  IFFE  sells  more  training  programs,  the   new  site  will  be  developed  and  launched  with  all  major  ideas  discussed  in  this   analysis,  implemented  and  executed.  The  competition  shows  how  profitable  and   possible  it  can  be  in  this  field.  It  is  a  unique  niche  with  tremendous  interest.  And   IFFE  has  a  very  unique  product.  Success  will  be  achieved  by  utilizing  specific  SEO   techniques  and  by  understanding  what  each  competitor  has  done  with  their  site,   and  why.      
  • 12.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   12   Figure Caption Figure 1. The AAFS site,  overall,  is  very  well  designed  and  serves  all  functional   purposes  quite  well.   Figure  2.  The  ACJS  site  is  purely  about  functionality  and  connecting  the  user  to  the   school  they  seek  in  their  field  of  study.   Figure  3.  The  CBS  site  has  great  use  of  functional  layout  with  a  mix  of  utility  design.
  • 13.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   13   Figure 1
  • 14.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   14   Figure 2
  • 15.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   15   Figure 3
  • 16.                                                                                                                                                    Aaron  Abbott—www.BrandLessBox.com   16   References Alexa:  The  Web  Information  Company.  (n.d.).  Retrieved  August  15,  2009  from     http://alexa.com   All Criminal Justice Schools. (n.d.) Retrieved August 11, 2009 from http://www.al lcriminaljusticeschools.com/ American  Academy  of  Forensic  Sciences.  (n.d.).  Retrieved  August  15,  2009  from     http://www.aafs.org/default.asp?section_id=resources&page_id=academy_n   ews     CBS  Interactive.  (n.d.).  Retrieved  August  12,  2009  from  http://www.cbs.com/prim   etime/csi/   Compete.com.  (n.d.).  Retrieved  August  12,  2009  from  http://siteanalytics.compet   e.com/   Facebook.  (n.d.)  Retrieved  August  14,  2009  from  http://www.facebook.com   /search/?q=csi&init=quick   Google  Keyword  Tool.  (n.d.).  Retrieved  August  13,  2009  from  https://adwords.goo     gle.com/select/KeywordToolExternal   Google  Search.  (n.d.).  Retrieved  from  August  13,  2009  from  http://www.google.c   om/search   SEMRush.com.  (n.d.).  Retrieved  August  11,  2009  http://www.semrush.com/info/   SpyFu.com.  (n.d.).    Retrieved  August  15,  2009  from  http://spyfu.com/Domain.asp   x?d=1254924279588069129