2. Agenda
• The IT Organization – background
• Definitions
• Evolution of IT methodologies
• Overview of existing methodologies
• Explanation of the most used methods
– What do they mean?
– Which questions can you ask to evaluate
candidates?
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3. The IT Organization
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4. IT Organization vs
Projects Organization
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5. Definitions
• Methodology
• Framework
• Standard
• Best Practice
• IT Management
• Project Management
• Development
• Hybrid
• Process Improvement
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10. Systems
Engineering
• Developed at Bell Telephone Laboratories
• Institutionalized in USAF in 1946 (“systems
analysis” – at this moment a part of SE)
• DoD: institutionalized in the 40’ies
• Used by the DoD, DoE, NASA...
• 1990: National Council on Systems Engineering
(NCOSE)
• 1995: International Council on Systems
Engineering (INCOSE)
• In other words: the oldest (PM) methodology
PM
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15. PMBoK
Certifications
• Certified Associate in Project Management
(CAPM)
– 1500hrs of working in a project team
– OR, 23hrs of formal education
• Project Management Professional (PMP)
– Education and experience
– Agreed to code of professional conduct
– Passed examination
– Continued certification requirements
• I.e. ongoing project management experience
• Examination renewal every three years
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16. PRINCE2
● Developed from a PROMPTII basis, a PM methodology invented by
Simpact Systems Ltd in 1976
● PROMPTII was the standard for British goverment IT projects, already in
1979
● PRINCE® (PRojects IN Controlled Environments)’s name originated in
1989 ; the methodology got further formalized by the CCTA (Central
Computer and Telecommunications Agency)
● In 1989 PROMPTII was completely replaced by PRINCE® for projects
within the British government
● In 1996 PRINCE2 ® is released as an answer to general feedback about
Project Management. It marks PRINCE2’s departure from being “IT Only”
PRINCE2® received updated in 2002 and 2005; a last – major -update in
●
2009. PM
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17. PRINCE2:2009
Principles
• Learn from Experience
• Manage by Stages
• Manage by Exception
• Continued Business Justification
• Defined Roles and Responsibilities
• Focus on Products
• Tailor to Suit the Project Environment
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18. PRINCE2:2009
Processes
• Starting up a Project
• Directing a Project
• Initiating a Project
• Managing a Stage Boundary
• Controlling a Stage
• Managing Product Delivery
• Closing a Project
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24. Six Sigma
• Developed by Motorola
• goal: reduce production errors / deviation
– Variation costs money!
• DMAIC
• Green Belt -> Black Belt –> Champion
• (Production) Process improvement!
Other
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25. Six Sigma
Certifications
• Six Sigma yellow belt
• Six Sigma green belt
• Six Sigma black belt
• Six Sigma master black belt
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26. CMMI
• Capability Maturity Model Integration
• Process Improvement
• Capability vs Maturity
• Levels 1 to 5
• Process Areas
Other
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28. CMMI
Core Process Areas
Abbr Name Area ML
CAR Causal Analysis and Resolution Support 5
CM Configuration Management Support 2
DAR Decision Analysis and Resolution Support 3
IPM Integrated Project Management Project Management 3
MA Measurement and Analysis Support 2
OPD Organizational Process Definition Process Management 3
OPF Organizational Process Focus Process Management 3
OPM Organizational Performance Management Process Management 5
OPP Organizational Process Performance Process Management 4
OT Organizational Training Process Management 3
PMC Project Monitoring and Control Project Management 2
PP Project Planning Project Management 2
PPQA Process and Product Quality Assurance Support 2
QPM Quantitative Project Management Project Management 4
REQM Requirements Management Project Management 2
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29. CMMI Certifications
• CMMI Practitioner
• CMMI Instructor
• SCAMPI B & C Team Leader
• SCAMPI Lead Appraiser
• Standard CMMI Appraisal Method for Process Improvement
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30. ITIL
• IT Infrastructure Library
– 1. ITIL Service Strategy
– 2. ITIL Service Design
– 3. ITIL Service Transition
– 4. ITIL Service Operation
– 5. ITIL Continual Service Improvement
• 1989 -> 1996: increase to over 30 books
• 2001: ITIL v2
• 2007: ITIL v3
• Service Oriented! IT Mgt
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31. ITIL
Service Strategy
• Service Portfolio Management
• Demand Management
• IT Financial Management
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32. ITIL
Service Design
• Service Catalogue Management
• Service Level Management
• Risk Management
• Capacity Management
• Availability Management
• IT Service Continuity Management
• Information Security Management
• Compliance Management
• IT Architecture Management
• Supplier Management
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33. ITIL
Service Transition
• Service Asset and Configuration Mgnt
• Service Validation and Testing
• Evaluation
• Release Management
• Change Management
• Knowledge Management
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37. Scrum
• Name originated in Rugby – refers to gathering up
the players after incidents
• Is one of the “Agile” ways
• 3 Questions:
– What have you done yesterday?
– What will you do today?
– Do you have any issues?
• Scrum Master, Product Owner, Team Members
• Daily scrum, sprint turning point, sprint
planning, sprint retrospective
• - Dev
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39. Agile
• We are uncovering better ways of developing
software by doing it and helping others do it.
Through this work we have come to value:
– Individuals and interactions over processes and
tools
– Working software over comprehensive
documentation
– Customer collaboration over contract negotiation
– Responding to change over following a plan
• That is, while there is value in the items on the
right, we value the items on the left more. Dev
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Notas del editor
Other:RiskProcessImprovementPortfolio / Program Management