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Presented by
             Abhishek Prasad / Nasir Patel / Tejas Keswani




Grinding it out
What's on the menu today

 Starters
 Introduction ………………………… 1
 History ………………………….........2
 Main Course
 Product Mix…………………………..3
 Pricing ………………………….………4
 Promotion ……………………………5
 Place ………………………….………..6
 Desert
 Conclusion …………………………..7
Introduction
o McDonald’s is 6th best brand in the world
                                        - Fortune & Interbrand

o In 2009, Mc’s total revenue showed $ 22.7 billion.

oMc serves 47 million customers everyday.

o 80 % business run by franchise and 20% are company owned.

McDonald’s Franchises versus Company-Owned Restaurants
History

 Year   Events
 1955   Ray Kroc opens his first restaurant. McDonald’s Corporation is created
 1957   Quality, Service, Cleanliness and Value (QSC & V) becomes company
        motto
 1963   Ronald McDonald makes debut
 1965   The company goes public
 1968   Big Mac is introduced
 1974   Happy Meal is launched
 1996   McDonald’s opens in India, the 95th country
McDonalds in India
o Joint venture of McDonald’s Corporation
with Amit Jatia and Vikram Bakshi

o The average McDonald’s
restaurant employees more than 100 people.

oThe menu is completely customized
to meet the needs of an Indian customer.
Product Mix




Fun Fact
In India the "Big Mac" is changed into the "Maharaja Mac".
Product Mix
Product Mix
Pricing
  o Started off at prime cities like Delhi and Mumbai.

  o Main TG was the family with high income.

  o Realized potential in the middle class in India.




Fun Fact
By one estimate, a mere 6% of the Big Mac’s price comes from the cost of its ingredients -- the rest of
the price coming from labor costs, rent, utilities, packaging, and the like.
Pricing
                                        o Happy price menu – Rs 20.
         AAP KE
                                        o Economeal – Rs 49 (save Rs 11).
      ZAMANE MEIN
                                        o McChicken & McVeggie Meal – Rs 75,Rs 65
         BAAP KE
                                        (Save Rs 15).
       ZAMANE KE
                                        o Happy Meal for Kids – Rs 69,99,109 (toy
        DAAM !!!
                                        free).
                                        o Big saving Meals – Combos Rs 109 – Rs
                                        119(Save Rs 36).
                                        o A-la carte menu – Rs 45- Rs 65 (Veg) Rs 55-
                                        Rs 65 (Non Veg)
                                        o Desserts – Rs 12 – Rs 25.
                                        o Beverages – Rs 25- 50




Fun Fact
By one estimate, a mere 6% of the Big Mac’s price comes from the cost of its ingredients -- the rest of
the price coming from labor costs, rent, utilities, packaging, and the like.
Pricing



                                                           Customer
                                     Customer              Upgrade/ Graduation
                                     Experience
                    Customer
                    Acquisition


Fun Fact
McDonald's restaurants in India are our only restaurants in the world where you cannot buy beef.
Promotion
Some famous campaigns

 o “I’m lovin’ it”

 o Aap ke zamane mein baap ke zamane ke daam !!!

 o Har chhoti khushi ka celebration




Fun Fact
You know all those toys Toys R Us sells? McDonalds sells more toys than Toys R Us
Some famous campaigns

 There are three main objectives of advertising for McDonald’s
 are to make people aware of an item, feel positive about it and
 remember it.

 The right message has to be communicated to the
 right audience through the right media. McDonald’s does its
 promotion through television, hoardings and bus shelters.




Fun Fact
You know all those toys Toys R Us sells? McDonalds sells more toys than Toys R Us
Flood all possible channels




Fun Fact
You know all those toys Toys R Us sells? McDonalds sells more toys than Toys R Us
You are never far from a Mc
Locations in India
Operations

o Operates locally and hence reduces supply chain costs.



                                            Hard Castle Rest.
                                                Pvt. Ltd
         McDonald’s      McDonald’s India
         Corporation        Pvt. Ltd.
                                            Connaught Plaza
                                             Rest. Pvt. Ltd.
Supply Chain


  Dynamix Dairy       Amrit Foods




Trikaya Agriculture   Vista Processed Foods
We asked a few people

o Why do you go to McDonalds?
   Quick Service
   Taste
   Menu
                                     Quick Service
                                      Mc Veggie

o What is you favorite meal at Mc?
   Mc Veggie
   Mc Aloo Tikki
   French Fries
Further..

o What is that you don’t like about Mc?
   Self Service
   Seats
   Crowd
                                          Self Service
                                           Expensive

o What do you think about the pricing?
   Expensive
   Affordable
Way ahead

o Increase menu items…

o Add more Non-Veg cuisine…

o Start on the table services..

o Pricing has to be taken care off
Thank you

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Mc Donalds - Marketing 4 Ps

  • 1. Presented by Abhishek Prasad / Nasir Patel / Tejas Keswani Grinding it out
  • 2. What's on the menu today Starters Introduction ………………………… 1 History ………………………….........2 Main Course Product Mix…………………………..3 Pricing ………………………….………4 Promotion ……………………………5 Place ………………………….………..6 Desert Conclusion …………………………..7
  • 3. Introduction o McDonald’s is 6th best brand in the world - Fortune & Interbrand o In 2009, Mc’s total revenue showed $ 22.7 billion. oMc serves 47 million customers everyday. o 80 % business run by franchise and 20% are company owned. McDonald’s Franchises versus Company-Owned Restaurants
  • 4. History Year Events 1955 Ray Kroc opens his first restaurant. McDonald’s Corporation is created 1957 Quality, Service, Cleanliness and Value (QSC & V) becomes company motto 1963 Ronald McDonald makes debut 1965 The company goes public 1968 Big Mac is introduced 1974 Happy Meal is launched 1996 McDonald’s opens in India, the 95th country
  • 5. McDonalds in India o Joint venture of McDonald’s Corporation with Amit Jatia and Vikram Bakshi o The average McDonald’s restaurant employees more than 100 people. oThe menu is completely customized to meet the needs of an Indian customer.
  • 6. Product Mix Fun Fact In India the "Big Mac" is changed into the "Maharaja Mac".
  • 9. Pricing o Started off at prime cities like Delhi and Mumbai. o Main TG was the family with high income. o Realized potential in the middle class in India. Fun Fact By one estimate, a mere 6% of the Big Mac’s price comes from the cost of its ingredients -- the rest of the price coming from labor costs, rent, utilities, packaging, and the like.
  • 10. Pricing o Happy price menu – Rs 20. AAP KE o Economeal – Rs 49 (save Rs 11). ZAMANE MEIN o McChicken & McVeggie Meal – Rs 75,Rs 65 BAAP KE (Save Rs 15). ZAMANE KE o Happy Meal for Kids – Rs 69,99,109 (toy DAAM !!! free). o Big saving Meals – Combos Rs 109 – Rs 119(Save Rs 36). o A-la carte menu – Rs 45- Rs 65 (Veg) Rs 55- Rs 65 (Non Veg) o Desserts – Rs 12 – Rs 25. o Beverages – Rs 25- 50 Fun Fact By one estimate, a mere 6% of the Big Mac’s price comes from the cost of its ingredients -- the rest of the price coming from labor costs, rent, utilities, packaging, and the like.
  • 11. Pricing Customer Customer Upgrade/ Graduation Experience Customer Acquisition Fun Fact McDonald's restaurants in India are our only restaurants in the world where you cannot buy beef.
  • 13. Some famous campaigns o “I’m lovin’ it” o Aap ke zamane mein baap ke zamane ke daam !!! o Har chhoti khushi ka celebration Fun Fact You know all those toys Toys R Us sells? McDonalds sells more toys than Toys R Us
  • 14. Some famous campaigns There are three main objectives of advertising for McDonald’s are to make people aware of an item, feel positive about it and remember it. The right message has to be communicated to the right audience through the right media. McDonald’s does its promotion through television, hoardings and bus shelters. Fun Fact You know all those toys Toys R Us sells? McDonalds sells more toys than Toys R Us
  • 15. Flood all possible channels Fun Fact You know all those toys Toys R Us sells? McDonalds sells more toys than Toys R Us
  • 16. You are never far from a Mc
  • 18. Operations o Operates locally and hence reduces supply chain costs. Hard Castle Rest. Pvt. Ltd McDonald’s McDonald’s India Corporation Pvt. Ltd. Connaught Plaza Rest. Pvt. Ltd.
  • 19. Supply Chain Dynamix Dairy Amrit Foods Trikaya Agriculture Vista Processed Foods
  • 20. We asked a few people o Why do you go to McDonalds? Quick Service Taste Menu Quick Service Mc Veggie o What is you favorite meal at Mc? Mc Veggie Mc Aloo Tikki French Fries
  • 21. Further.. o What is that you don’t like about Mc? Self Service Seats Crowd Self Service Expensive o What do you think about the pricing? Expensive Affordable
  • 22. Way ahead o Increase menu items… o Add more Non-Veg cuisine… o Start on the table services.. o Pricing has to be taken care off