6. 3. Short-term results can be driven by a
manager’s words. Long-term results are
driven by a leader’s actions.
7.
8. 5. Successful leaders realize the
importance of not just the major moves
they make, but also the small ones.
9. 6. Successful
leaders have
teams that
are unified
in knowing
both the
goals of the
organization
and how each
person’s
actions
affect the
achievement
of those
goals.
10. 7. Strong leaders are able to impact
performance as much by what they do not
say as by what they do say.
11. 8. Leaders create both formal and
informal communication networks
within their organization.
12. 9. Leaders recognize that establishing and
nurturing mentoring networks is essential
in high-performing organizations.
13. 10. Leaders utilize the
informal network of an
organization to receive
feedback and monitor the
health of the team.
14. 11. Successful leaders create
organizations comprised of individuals who
have a desire to continuously improve.
15. 12. Leaders work to create an environment
among the entire organization that
encourages dialogue among peers in
an effort to improve themselves.
16. 13. Leaders are
comfortable
with
communication
flowing back up
to them and
how to deal with
it once it’s
received.
17.
18.
19. 16. Successful leaders realize the personal
impact they make on the people they come in
contact with every day. By understanding
the sacred role they play in the lives of
people, they are more cognizant of how they
choose to interact with them.
20.
21. 18. High-performing
leaders are ones who
do not merely pass
along
information. Rather,
they filter the
information to
ensure it’s what the
organization needs to
know and that it’s
communicated in an
appropriate
manner. This does
not mean leaders
keep their teams in
the dark.