Six Simple Steps Designed to Start with our LiveHelp Server on Joomla

1. ACTIVEHELPER LIVE SUPPORT SYSTEM Quick Start GuideSix Simple Steps Designed to Start with our LiveHelp Server on Joomla

2. ACTIVEHELPER LIVE SUPPORT SYSTEM This quickstart will help you get started with ActiveHelperLiveHelp and will walk you through a six simple steps. Step 1 Install the LiveHelp Server component in your Joomla panel extension manager.

3. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 2 Add a new domain in the manage domain option.

4. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 3 Add a new agent in the manage agents option. Also you need to enable the domains in which your agent will be working. This option is available in the LiveHelp Server 2.5.5 or higher.

5. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 4 Deploy the tracking module . Go to manage domains and press click in the option “Generate Module” or “Generate script” at the right sideof the form. For Joomla you can use the tracking module, for non-Joomla sites you can use the tracking script option. Install the module generated in your server. In the Extension manager option “Install from Directory” copy the path to the module file in your server and install. Next enable the activeHelperLiveHelp module in the module manager option.

6. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 5 Generate the connection agent info data. Go to manage agents , select the a agent and press click the client info option at the top of the form. Start the Support Panel Copy the connection info from the client info option to the Support Panel Console. Server : http://www.activehelper.comeserver path : your server pathaccount : defaultlogin : agent1password : 123456

7. ACTIVEHELPER LIVE SUPPORT SYSTEM Step 6 Start the tracking of all your domains