A brief introduction to consulting services at Clear2Pay

1. Clear2Pay Consulting
a brief introduction
Clarity in Payments © 2013

2. Clear2Pay – Clarity in Payments
Clear2Pay is a payments moderniser
that actively supports financial institutions globally to meet
their payments unification goals across the entire payment value chain
Innovation
Payments
Testing
Consulting
Equipping banks with the tools, resources and knowledge
that allow them to embrace the New Reality
Acquire
Anything
Clarity in Payments ©2013
Process
Anyway
Clear
Anywhere
View
Anytime
www.clear2pay.com
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3. Thanks to living by our core values, Clear2Pay is the financial services
partner of choice for Banks and Corporates alike
Banks
Integrity
Clarity in Payments ©2013
Corporates
Quality
Together
Corporates
No Nonsense
www.clear2pay.com
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4. Our expertise in banking and payments is unrivalled in Benelux:
Clear2Pay’s Academy is the partner of choice for educating members
of the Belgian and Dutch banking associations
Core Trainings on Banking and Payments
In Collaboration with National Banking Associations
Fundamentals of Banking and Payments (Basic level)
Payments
(Advanced level)
Cash management (Advanced level)
Working Capital
(Advanced level)
Domestic Payments
SEPA Payments
Global Payments
Cash Management
(Advanced,
(Advanced,
(Advanced,
(Advanced,
Specialist
Specialist
Specialist
Specialist
FEBELFIN in Belgium
Our Added Value
Training path
Different tuition methods available
Certification
Ongoing adaptations and new modules
References
Next training:
http://www.clear2pay.com/consulting/academy/overview
Clarity in Payments ©2013
NIVESVV in The Netherlands
level)
level)
level)
level)
Specialist
Level
Advanced
Level
Specialised Lectures /
Workshops
SEPA
Cash
Management
Card
Payments
Payments
Dom. / SEPA
/ XCT
• Classroom training
• Workshops
• E-learning
• Webinars
Basic
Level
Introduction to Banking and
Payments
www.clear2pay.com
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5. Clear2Pay’s services span from consulting to testing and focuses on
payments and cards
Solutions
Resources
All the resources needed to
make your payments projects
become reality
Electronic & Card payments
Testing
Retail & wholesale payments
Real-time & batch payments
Acquire  Process  Distribute
End-to-end stress testing
Payment hubs & card systems
Channels, networks, protocols
distribution & integration points
Consulting
Support
Implementation
Detailed on the next slides
Clarity in Payments ©2013
Unrivalled track record
20+ payment hubs globally
High levels of reuse
Optionally through system
integrator
On-going 24/7/365
Local time zone response
Domain expertise
www.clear2pay.com
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6. The Consulting division: Clear2Pay Consulting & Professional Services
(CPS) offers a full range of services and engagement models enabling
clients to benefit from expert support
Traditional Management Consulting Services
Management consultants are brought in to identify, analyze and
solve major strategic problems, often by steering the client
Consulting
Focus on revenue generation and operational efficiency
Traditional Resource Consulting services
(body-shopping and fixed price engagements)
Professional Services
Resource consultants typically work on a specific problem as a
member of a client team – generally in place of an employee
resource to allow greater flexibility
Focus on long-term goals and continuity of operations
Combined Near-shore/Off-shore services
Resourcing
Near-shore reflects the local resource from C2P teams backed by
the off-shore resource of C2P India, Poland and US creating a
significant global resource that allows customer projects to be fully
staffed.
Focus on strategic projects and partnerships
Clarity in Payments ©2013
www.clear2pay.com
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7. Alongside our core competencies of Cards and Payments, the
consulting departments of Clear2Pay each deliver additional
competencies within their field of operations
EMV Migration
& the Business
of Cards
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New Product
Strategy
Mobile
Payments &
New Channels
Cash Handling
& Optimisation
Compliance &
Certification
Financial
Markets
Professional Services
Resourcing
Tier Migration
& Bank
Growth
Customer
Service &
Exceptions
Consulting
Prepaid
Programs from
A-Z
Java
Credits & Risk
Core Systems
dot Net
QA
Mobile
www.clear2pay.com
POS
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8. The services provided by Clear2Pay are applicable throughout the
project lifecycle – from idea to implementation – making it possible to
supply resources at any point in a project
Implement &
Test
We work on
Customer Specific Projects
Vision &
Strategy
Acceptance &
Launch
Resourcing
Consulting
Business
Case
& Planning
•
•
•
•
•
•
Business requirements
Architecture study
Functional specifications
Technical specifications
Development
Tests
Project
Lifecycle
Solutions
Development
Professional
Services
Requirements
Creation
Clarity in Payments ©2013
Detailed
Implementation
Planning
Product &
partnership selection
(RFP management)
We act as
•
•
•
•
•
•
•
Management Advisors
Strategic Project Resources
Program/Project Managers
Change Managers
Business & Functional Analysts
Architects & Developers
Test Managers, Analysts and Testers
www.clear2pay.com
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9. Management Consulting at Clear2Pay provides research and advisory
services to support its clients' important strategic decisions in
payments and cards
Business-driven Consulting
• Analyse your business problem
• Define the optimal solution and quantify the benefits
• Design programme management for execution
Management Consulting
Solution-driven consulting
• Highly specialised expert knowledge
• Capacity for analysis and execution
Payments
Cards
Core Banking
Strategy
Operational Improvement
Revenue Growth
Project Management
Change Management
Vision
Strategy
Where will we
compete in 3 – 5
years?
What initiatives
must we execute
to deliver our
vision?
Business Planning
How will we operationalize our
strategy and integrate initiatives into
the organization?
Business Case
What will our investment cost and
what is the likely return? Is it worth
doing?
Clarity in Payments ©2013
Detailed
Implementation
Design
Develop the plan
Functional and business
requirements
Execution
Delivery of the plan and
taking the product to
market
www.clear2pay.com
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10. We offer a number of engagement models to match your needs and
budget
Advisory model
Workshop-based model
Response to questions by email or telephone – responses via either
medium, Skype call or GotoMeeting, but always via email as backup
Monthly services retainer delivering 8 hours of advisory time,
follow-on hours billed at an agreed rate
You define the topic of interest, we prepare and come onsite for a
fruitful results delivery at a price agreed beforehand, well limited in
time and budget
All time will be logged precisely with a monthly log submitted to the
client for approval prior to invoicing
Onsite consultancy available at a reduced rate per day billed on a
T&M basis as long as it is planned sufficiently beforehand
Resources-based model
Deliverables-based model
Our team of experts come and bring the skills or knowledge that is
missing on your side to achieve a well-defined mission
They can either be invoiced on a full-time basis or on a flexible
basis. The percentage of billability has an impact on the rate
Our team of experts come and bring the skills or knowledge that is
missing on your side to produce well-defined deliverables for a
budget agreed beforehand. At each phase of the project clear
budget estimates are given
Clarity in Payments ©2013
www.clear2pay.com
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11. Clear2Pay has successfully provided consulting services to many major
banking and financial services businesses – turnkey projects include these
examples
bpost BPAID Prepaid MasterCard
The Clear2Pay consulting team took bpost from idea to implementation with this greenfield product, scoping the market well to
help create a winning offer towards the clearly identified customer base. Year 1 success rate was 112% over initial forecasts
• Vision definition
• Strategic study and product recommendations (product features, sales channels, operational strategy, outsourcing)
• Business model and case (detailed cash flow models, P&L, staffing levels)
• Detailed implementation planning (Managed vendor selection [European public tender], on-boarding, outsourcing management)
• Execution (product specification, profile development, certification, testing, sales channel development)
Edenred Ticket Restaurant (Electronic Meal Vouchers)
The Clear2Pay consulting team helped Edenred to successfully create a legally-mandated new product while ensuring
differentiation from existing and incoming competitors. Following a successful launch, a second project continues the work done to
further enhance the product offer and ensure continuing evolution of the proposition.
Globify International eCommerce Payments
The Clear2Pay consulting team have worked with a number of potential international solutions vendors to design and source a
unique payments solutions for international eCommerce transactions that facilitates split payments to multiple merchants at the
moment of transaction. This project has created a significant differentiating solution for the client that allows them to considerably
decrease payment risk and exposure to FX fluctuations
Sam’s Club – a division of Wal-Mart (Vendor Assessment and Migration)
The Clear2Pay consulting team have worked with Sam’s Club to take it through the process of selecting and migrating to an
alternate credit processor [BIN sponsor] for it’s considerable store card portfolio. The migration process involves all aspects of the
credit management and card issuance process with the client relying on Clear2Pay consulting to ensure that all issues are
considered and overcome.
Clarity in Payments ©2013
www.clear2pay.com
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12. Why Clear2Pay
Clear2Pay
IT Consulting firms typically:
• Generalists that look at
process with some narrow
range knowledge in BO
processes – no E2E view
• Our focus is solely transactions: payments, cards and securities:
The widest and richest knowledge base in the Payments and
Transaction Banking Industry
• Solution independent
• Benelux-based: 500 payments and cards experts to support you
• Focus on technology solutions
• Value based pricing
• Provide experts to execute
work in IT or process /project
management
• End-to-End: From Strategy until implementation and testing, yet
with primary focus on surmounting execution challenges:
• Client’s strategy is an
afterthought
• Often provide contractors
with experience in a specific
niche or component
• Unable to bring experience of
other markets
• Focussing on interim
management and recruitment
• we bring hands-on experience, and hands-on support to
deliver pragmatic solutions that work in practice.
• We help clients deal with changing business and
technology issues
• Strong partnerships and relationships with many of world’s
leading payment service, technology providers, banks, clearing &
settlement organizations
• Agreed scope engagements in manageable work packages for
maximum transparency and sense of urgency
• Our relationship with clients is a partnership
Strategy Houses typically:
• View point : from their own
solution, not entirely customer
focused (not independent).
• Provide IT solutions and
related services (Integration,
customization)
• Provide IT related project
management services
• IT related services not
Organisation related services
(no E2E Services with overall
customer impact view)
• Execution focused
• Limited overall knowledge on
payments, cards and
securities, but narrow range
and in depth knowledge of
specific parts (messages
structures)
• Custom solutions
Clarity in Payments ©2013
www.clear2pay.com
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13. Clear2Pay Services NV
De Kleetlaan 6a
1831 Diegem
Belgium
www.clear2pay.com/consulting/
consulting@clear2pay.com
Clear2Pay contact details
Clarity in Payments © 2013