2. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
FoodExpress.com
3. Food
Express
What is E-Commerce
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
•For us it is a Electronic Marketing.
• “It consist of buying and selling goods and
services over an electronic systems Such as the
internet and other computer networks.”
4. Food
Express
Why Use E-Commerce ?
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• LOW ENTRY COST
• REDUCES TRANSACTION COSTS
• ACCESS TO THE GLOBAL MARKET
• SECURE MARKET SHARE
What is E-Commerce
5. Food
Express
The Process Of E-Commerce
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• A consumer uses Web browser to connect to
the home page of a merchant's Web site on the
Internet.
What is E-Commerce
• The consumer browses the catalog of products
featured on the site and selects items to
purchase. The selected items are placed in the
electronic equivalent of a shopping cart.
• When the consumer is ready to complete the
purchase of selected items, she provides a billto and ship-to address for purchase and
delivery.
Next
6. Food
Express
The Process Of E-Commerce
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
• When the merchant's Web server receives this
information, it computes the total cost of the
order--including tax, shipping, and handling
charges--andisthen displays the total to the
What E-Commerce
customer.
Process
How it works
Operational Process
• The customer can now provide payment
information, such as a credit card number, and
then submit the order.
Capacity Planning
Next
7. Food
Express
The Process Of E-Commerce
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• When the credit card number is validated and
the order is completed at the Commerce Server
site, the merchant's site displays a receipt
confirming the customer's purchase.
What is E-Commerce
• The Commerce Server site then forwards the
order to a Processing Network for payment
processing and fulfillment.
8. Food
Express
Types of E-Commerce
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
• Business-to-business (B2B)
• Business-to-consumer (B2C)
• Business-to-Employee (B2E)
Process
How it works
Operational Process
Capacity Planning
• Consumer-to-consumer (C2C)
9. Food
Express
Business-to-business (B2B)
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• It defines that Buyer and seller are two
different entities. It is similar to manufacturer
issuing goods to the retailer or wholesaler.
10. Food
Express
Business-to-consumer
(B2C)
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• It is the model taking businesses and
consumers interaction. The basic concept of
this model is to sell the product online to the
consumers.
• B2c is the direct trade between the company
and consumers. It provides direct selling
through online.
11. Food
Express
Business-to-Employee
(B2E)
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• Business-to-employee (B2E) electronic
commerce uses an intrabusiness network
which allows companies to provide products
and/or services to their employees
12. Food
Express
•Consumer-to-consumer
(C2C)
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• There are many sites offering free classifieds,
auctions, and forums where individuals can buy
and sell thanks to online payment systems like
PayPal where people can send and receive
money online with ease.
13. Food
Express
FoodExpress.com
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
What is FoodExpress ?
•We believe that ordering food should be easy,
fast and definitely fun! We wanted something
simpler, so we made it.
•FoodExpress has online menus from the
staggering selection of delivery restaurants
around you.
15. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
FoodExpress.com Process
(Guest User)
16. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
FoodExpress.com Process
(Registered User)
17. Food
Express
How it Works
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
• FoodExpress is a simple service to order food
from a variety of restaurants online. Enjoy
different cuisines and flavours delivered at your
door step.
• Find a Restaurant
• Order what you want
• Check out and payment
• Confirmation to the supplier
• Delivery
Operational Process
Capacity Planning
• Costing
18. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
Find a Restaurant
19. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
Order What you want
20. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
Check out and Payment
21. Food
Express
Confirmation to the Supplier
E-Commerce
Why use ECommerce ?
Process of Ecommerce
• The Details entered by the customers is then
forwarded to the respective food supplier.
Types of E-commerce
FoodExpress.com
• A confirmation by the supplier is then
received by FoodExpress.
Process
How it works
Operational Process
Capacity Planning
• Then the Delivery process begins.
22. Food
Express
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
Delivery
23. Food
Express
Costing
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
• Variable Cost
o Fuel
o Repairs and maintenance
o Electricity charges
o Advertising.
Process
How it works
Operational Process
Capacity Planning
• Fixed Cost
o Workers salary
o Rent
o Vehicles
24. Food
Express
Operational Process
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
Food express
Final
confirmation
Tracking
Order
delivered
Sms/call to
delivery boy
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
Confirmation
Next
25. Food
Express
Revenue Planning
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
Process
How it works
Operational Process
Capacity Planning
• Offering night order facility - USP.
• 25% discount on delivery to registered
customer.
• Charges applicable to unregistered customers.
• Major revenue is generated.
26. Food
Express
Capacity Planning
E-Commerce
Why use ECommerce ?
Process of Ecommerce
• Capacity = No. of workers X No. of shifts X
Utilization X Efficiency
Types of E-commerce
FoodExpress.com
• Utilization is a percent of design capacity
achieved.
Process
How it works
•
Efficiency is the percent of effective
capacity achieved.
Operational Process
Capacity Planning
Next
27. Food
Express
Marketing Strategy
E-Commerce
Why use ECommerce ?
Process of Ecommerce
• Advertising through social networks like
Facebook , Twitter , etc.
Types of E-commerce
FoodExpress.com
• Distribution of pamphlets , Standees in all the
outlets we have a tie up with.
Process
How it works
• Also distribution of pamphlets in malls ,
colleges and other public places.
Operational Process
Capacity Planning
• Tie ups with the corporates for bulk orders.
Next
28. Food
Express
Expansion Strategy and
Backup
E-Commerce
Why use ECommerce ?
Process of Ecommerce
Types of E-commerce
FoodExpress.com
• After attaining all our objectives we will
expand our reach from Mumbai to all over
India.
• Collaborating all the other food joints and
coffee shops.
Process
How it works
Operational Process
Capacity Planning
Backup :
• We will provide delivery staff to all the food
joints that we have a tie-ups with.
Next