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Britain in 2012
Reflections on a nation from Saatchi & Saatchi
Me        My family and I


   Us       My community and locality

All of us   My country and the wider world
Me        The secret life of the British family


   Us       The future of the high street

All of us   Our greatest summer
Our greatest   The future of the   The secret life of the
 summer           high street         British family
1. My country and the world
Our greatest summer
A conversation with
         ourselves
A new national
narrative of success
A full flowering of
benign nationalism
2000 years of bonkers
Our greatest               The future of the   The secret life of the
    summer                       high street         British family


   A conversation with
       ourselves
 The flowering of benign
       nationalism
A new national narrative of
         success
   2000 year of being
        bonkers
2. My community and locality
The future of the high street
People didn’t leave the high
street, the high street failed them
The real revolution in
social won’t be online
People yearn for localities
    they can be proud of
A nation of
young shopkeepers
Our greatest               The future of the               The secret life of the
    summer                       high street                     British family

                                        People
   A conversation with           didn’t walk away the
       ourselves                   high street failed
 The flowering of benign       The real revolution in social
       nationalism                  won’t be online
A new national narrative of   Locality matters to people’s
         success                    sense of identity
   2000 year of being             A nation of young
        bonkers                     shopkeepers
3. My family and I
The secret life of the
British family
The British family is
 alive and kicking
“It’s the beginning of
you, the end of you and
everything in between”
“We know there won’t be
anything much to unwrap at
Christmas, but we really wanted
to renew the Merlin pass.”
Rebecca 12, Derby
We worry that our
  kids won’t have
     what we had
“You want them to keep up with their friends and
 all. But you want them to work hard, be good,
be brave honest kids, to know that they will have
             to make sacrifices in life”
                  Martin, Leeds
Kids quietly despair of
 parental distractions
“My favourite day was when
we went out for a walk as a
family. We walked forever
and I kind of hated it but we
were all together ”
Paul 10, Leeds
Mum is her own worst
       enemy
“My role is to be behind
them. To be a moving wall
 to give them support and
        keep pushing them
                  forward”
       Gabby, mum, Leeds
“My son doesn’t live here any
more but he always pops into
see me on his way to work to
get his packed lunch ”
Katie, Derby
“The kids might do their
rooms, Eddie dusts the TV
if he wants to watch it but
          I do all the rest”
      Tracy, working mum,
                    Ipswich
Men are in crisis
“I am the spare part in the
family, I push the trolley and
        keep my mouth shut”
                Steven, Bucks
“I’ve spent 25 years in the Fish & Chip
business - I don’t know anything else.
Even a job at Asda wouldn’t work ”
Laurence, Birmingham
“We are a close family. We look after each
other. My family and the love we have for each
       other is what I am most proud of”
               Karen, Boston Spa
Our greatest               The future of the               The secret life of the
    summer                       high street                     British family

                                        People                            The family
   A conversation with           didn’t walk away the               is alive and kicking
       ourselves                   high street failed                  Kids quietly
 The flowering of benign       The real revolution in social   despair of parental distraction
       nationalism                  won’t be online
                                                                We worry they won’t had
A new national narrative of   Locality matters to people’s           what we did
         success                    sense of identity            Mum is her own worst
   2000 year of being             A nation of young                     enemy
        bonkers                     shopkeepers                      Men are in crisis
Identity     Bonkers
  Patriotism     Family
   Success     Community
    Pride         Duty
Idiosyncrasy    Decency
Made in Britain

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Britain in 2012

  • 1. Britain in 2012 Reflections on a nation from Saatchi & Saatchi
  • 2.
  • 3.
  • 4. Me My family and I Us My community and locality All of us My country and the wider world
  • 5. Me The secret life of the British family Us The future of the high street All of us Our greatest summer
  • 6. Our greatest The future of the The secret life of the summer high street British family
  • 7. 1. My country and the world Our greatest summer
  • 10. A full flowering of benign nationalism
  • 11. 2000 years of bonkers
  • 12. Our greatest The future of the The secret life of the summer high street British family A conversation with ourselves The flowering of benign nationalism A new national narrative of success 2000 year of being bonkers
  • 13. 2. My community and locality The future of the high street
  • 14. People didn’t leave the high street, the high street failed them
  • 15. The real revolution in social won’t be online
  • 16. People yearn for localities they can be proud of
  • 17. A nation of young shopkeepers
  • 18. Our greatest The future of the The secret life of the summer high street British family People A conversation with didn’t walk away the ourselves high street failed The flowering of benign The real revolution in social nationalism won’t be online A new national narrative of Locality matters to people’s success sense of identity 2000 year of being A nation of young bonkers shopkeepers
  • 19. 3. My family and I The secret life of the British family
  • 20. The British family is alive and kicking
  • 21. “It’s the beginning of you, the end of you and everything in between”
  • 22. “We know there won’t be anything much to unwrap at Christmas, but we really wanted to renew the Merlin pass.” Rebecca 12, Derby
  • 23. We worry that our kids won’t have what we had
  • 24. “You want them to keep up with their friends and all. But you want them to work hard, be good, be brave honest kids, to know that they will have to make sacrifices in life” Martin, Leeds
  • 25. Kids quietly despair of parental distractions
  • 26. “My favourite day was when we went out for a walk as a family. We walked forever and I kind of hated it but we were all together ” Paul 10, Leeds
  • 27. Mum is her own worst enemy
  • 28. “My role is to be behind them. To be a moving wall to give them support and keep pushing them forward” Gabby, mum, Leeds
  • 29. “My son doesn’t live here any more but he always pops into see me on his way to work to get his packed lunch ” Katie, Derby
  • 30. “The kids might do their rooms, Eddie dusts the TV if he wants to watch it but I do all the rest” Tracy, working mum, Ipswich
  • 31. Men are in crisis
  • 32. “I am the spare part in the family, I push the trolley and keep my mouth shut” Steven, Bucks
  • 33. “I’ve spent 25 years in the Fish & Chip business - I don’t know anything else. Even a job at Asda wouldn’t work ” Laurence, Birmingham
  • 34. “We are a close family. We look after each other. My family and the love we have for each other is what I am most proud of” Karen, Boston Spa
  • 35. Our greatest The future of the The secret life of the summer high street British family People The family A conversation with didn’t walk away the is alive and kicking ourselves high street failed Kids quietly The flowering of benign The real revolution in social despair of parental distraction nationalism won’t be online We worry they won’t had A new national narrative of Locality matters to people’s what we did success sense of identity Mum is her own worst 2000 year of being A nation of young enemy bonkers shopkeepers Men are in crisis
  • 36. Identity Bonkers Patriotism Family Success Community Pride Duty Idiosyncrasy Decency

Notas del editor

  1. \n
  2. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  3. \n
  4. \n
  5. \n
  6. \n
  7. \n
  8. \n
  9. \n
  10. \n
  11. \n
  12. \n
  13. \n
  14. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  15. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
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  20. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  21. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  22. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  23. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  24. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  25. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  26. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  27. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  28. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  29. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  30. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  31. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  32. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  33. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
  34. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n
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  37. First things first they long for the high street to enable human connection\n\n"Dear high street, I like it when I visit you and you make me feel wanted. I like it when I go in to shops and people engage with me, not because I am necessarily going to buy something but because they genuinely care about what they are selling and the people they're selling to" - Sarah 27\n\nSociabilty is the high street's killer app. And this isn't just about more coffee shops and nicer street furniture, though these are important.\nIt's about sociable retail spaces that are a joy to spend time in.\nAnd critically its about sociable staff that prioritise the experience and not the transaction.\nAnd using technology - like contactless - to free up staff to socialise with customers.\nSomething on show in abundance in Apple stores.\nWe all talk a lot about social media at the moment but I suspect that the real revolution in social will not be online but face to face.\n