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Greasing the wheels_of_the_internet_economy_supplement_feb_2014_tcm80-155191 (1)

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Adriano Gilbert de Aquino l WSI Marketing Digital
Adriano Gilbert de Aquino l WSI Marketing Digital

Neste relatório a Boston Consulting Group aponta os aspectos que inibem consumidores e empresas a participarem completamente economia da Internet. Eles avaliam o impacto de 55 indicadores, agrupados em 4 grupos maiores: Infraestrutura, Industria, Indivíduos e Informação. Como resultado o relatório mostra um panorama mundial que nos ajuda a entender melhor as interações e trocas Online.

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The Connected World Greasing the Wheels of the Internet Economy A COUNTRY-BY-COUNTRY E-FRICTION ANALYSIS
The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for- profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep in­sight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable compet­itive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with 81 offices in 45 countries. For more information, please visit bcg.com.
February 2014 | The Boston Consulting Group GREASING THE WHEELS OF THE INTERNET ECONOMY A COUNTRY-BY-COUNTRY E-FRICTION ANALYSIS Paul Zwillenberg Dominic Field David Dean The Connected World commissioned by
2 | Greasing the Wheels of the Internet Economy Contents 3 Preface 4 The State of e-Friction Around the World 8 a country-by-country e-friction analysis 74 Note to the reader
The Boston Consulting Group | 3 preface To better understand how various factors inhibit online interaction and exchange, and thereby constrain economic activity, the Internet Corporation for Assigned Names and Numbers (ICANN) commissioned The Boston Consulting Group to prepare an independent report, Greasing the Wheels of the Internet Economy. This supplement contains data for each of the economies included in the 2013 BCG e-Friction Index.
4 | Greasing the Wheels of the Internet Economy The State of e-Friction Around the World Many factors can inhibit consumers, businesses, and others from fully participating in the Internet economy. The BCG e-Friction Index assesses the impact of 55 such factors on a country-by-country basis. We have grouped these indicators of friction into four components: infrastructure-related friction that limits basic Internet access, industry sources that affect the ability of companies to maintain an Internet presence and engage in online transactions, individual sources that constrain consumer Internet activity, and information-related friction that involves the general availability of, and access to, online content. (See Exhibits 1, 2, and 3.)
The Boston Consulting Group | 5 1007550250 Nigeria Pakistan Egypt Bangladesh Vietnam Peru Indonesia India Kenya Colombia Venezuela Morocco China Brazil Mexico South Africa Argentina Thailand Philippines Kazakhstan Turkey Saudi Arabia Russia Jordan Chile Kuwait Ukraine Greece Bulgaria Italy Hungary Panama Spain Czech Republic Romania Portugal Poland Malaysia Bahrain Slovenia South Korea United Arab Emirates Qatar Israel Japan Estonia France Ireland New Zealand Belgium Singapore Australia Austria United Kingdom Low e-friction High e-friction Infrastructure Industry Individual Information Germany Canada Netherlands Norway Iceland United States Hong Kong Switzerland Denmark Finland Sweden Source: BCG e-Friction Index model. Exhibit 1 | The BCG e-Friction Index
6 | Greasing the Wheels of the Internet Economy Infrastructure Industry Individual Information 100500 Nigeria Kenya Peru India Pakistan Egypt Indonesia South Africa Bangladesh China Colombia Morocco Philippines Vietnam Brazil Mexico Venezuela Argentina Thailand Chile Kazakhstan Kuwait Saudi Arabia Jordan Malaysia Turkey Qatar Russia Greece Hungary Spain Ukraine United Arab Emirates Poland Portugal Italy New Zealand Panama Bahrain Bulgaria France Australia Czech Republic Israel Estonia Slovenia Belgium Ireland Japan Canada Singapore Romania United Kingdom Netherlands South Korea Germany Austria Norway United States Switzerland Finland Denmark Hong Kong Iceland Sweden 100500 Argentina Venezuela Bangladesh Romania Nigeria Ukraine Egypt Colombia Kuwait Vietnam South Korea Chile Portugal Bahrain Ireland Austria Panama Israel Denmark Saudi Arabia Germany Iceland France Japan New Zealand Malaysia Canada United Kingdom Belgium Norway United States Australia United Arab Emirates Switzerland Netherlands Russia Pakistan Peru Bulgaria Brazil Kenya Kazakhstan Mexico Greece Poland Italy Czech Republic Hungary Philippines Turkey Thailand Slovenia Morocco China Indonesia Spain India South Africa Jordan Estonia Qatar Finland Sweden Singapore Hong Kong 500 100 Egypt Bangladesh Pakistan Nigeria Peru Vietnam Venezuela Mexico Bulgaria Argentina Morocco Colombia Indonesia Ukraine India Brazil Romania Kenya Jordan China Philippines Greece Thailand South Africa Italy Kazakhstan Turkey Hungary Russia Panama Slovenia Chile Saudi Arabia Kuwait Japan Portugal Czech Republic South Korea Spain Estonia Malaysia Poland Israel Bahrain Ireland Iceland United Arab Emirates United Kingdom United States New Zealand Australia France Austria Singapore Qatar Belgium Hong Kong Germany Denmark Norway Canada Netherlands Switzerland Sweden Finland United Kingdom 0 10050 Chile Colombia Bahrain Mexico Nigeria Venezuela Bulgaria Peru Egypt Czech Republic Japan Bangladesh Argentina Spain Portugal Kenya United Arab Emirates Israel Kuwait Slovenia Qatar Greece Hong Kong Philippines Belgium Saudi Arabia Pakistan Vietnam Thailand Indonesia India Turkey Kazakhstan China Morocco Jordan South Korea Brazil South Africa Russia Singapore Panama Italy Malaysia Romania Ukraine France Poland Hungary Netherlands Austria Switzerland Ireland Norway Estonia Germany New Zealand Sweden Australia Canada Finland Iceland United States Denmark Low e-friction High e-friction Source: BCG e-Friction Index model. Exhibit 2 | Country Scores, by Component of e-Friction
The Boston Consulting Group | 7 • Internet bandwidth per capita (ITU) • International Internet bandwidth per capita (TeleGeography) • Consumer broadband penetration (%) (Pyramid Research) • Business fixed-broadband penetration (%) (Pyramid Research) • Mobile Internet subscription penetration (%) (Ovum) • Number of IPv4 registrations per capita (BGP potaroo) • Number of IPv6 registrations per capita (BGP potaroo) • Quality of transport infrastructure for physical fulfilment (0–7) (WEF) • Quality of electricity and telephony infrastructure (0–7) (WEF) • Quality of education system (0–7) (WEF) • Adult literacy rate (%) (WEF) • ICT skills (1–10) (WCC) • Number of domains registered to each ccTLD per capita (Google) • Number of online open-encyclopedia pages in home language (Wikipedia1 ) • Number of micromessages made in home language (Twitter2 ) • Share of population using social networks (%) (comScore) • Commitment to open data (0–1) (Open Knowledge Foundation) • Press Freedom Index (0–100) (Reporters Without Borders) • Freedom on the Net (0–100) (Freedom House) • Filtering score (1–15) (OpenNet Initiative) • Internet users (%) (World Bank) • Availability of financial services (0–7) (WEF) • Affordability of financial services (0–7) (WEF) • Market penetration of bank accounts (%) (WEF) • Population using online personal finance (%) (comScore) • Debit card penetration (%) (WEF) • Cyber security being adequately addressed (1–10) (WCC) • Trust in privacy of credit card and other financial data (survey score) (BCG) • Trust in privacy of other personal data (survey score) (BCG) • ICT skills (1–10) (WCC) • Quality of math and science education (0–7) (WEF) • Availability of qualified engineers (0–7) (WEF) • Capacity for innovation (0–7) (WEF) • Financial-market sophistication (0–7) (WEF) • Financing through local equity market (0–7) (WEF) • Ease of access to loans (0–7) (WEF) • Foreign direct-investment-to-GDP ratio (WEF) • Venture capital availability (0–7) (WEF) • Strength of intellectual property protection (0–7) (WEF) • Burden of customs procedures (0–7) (WEF) • Prevalence of trade barriers (0–7) (WEF) • Number of days to set up a business (WEF) • Company-level technology absorption (0–7) (WEF) • Peak fixed-broadband connection speed (Mbps) (Akamai) • Average fixed-broadband connection speed (Mbps) (Akamai) • Peak mobile-connection speed (Mbps) (Akamai) • Average mobile-connection speed (Mbps) (Akamai) • Fixed-broadband pricing ($ per month at PPP) (WEF) • Mobile pricing ($ per minute local call off-net [peak] at PPP) (WCC) • Traffic volumes per capita (Mbps) (Cisco) • International traffic volumes per capita (Mbps) (TeleGeography) • Exchange points per capita (Euro-IX) • Number of networks (ASNs) per capita (BGP potaroo) • Content registered to ccTLD hosted onshore (%) (Pingdom) • Existence of independent regulator (0–1 score) (ITU, BCG) Infrastructure Access Speed Price Traffic Architecture Information Sites Content Data Objectivity Obstacles Industry Infrastructure Labor Capital Economy Technology Individual Ability Access Banking Payments Trust Source: BCG e-Friction Index model. Note: ITU = International Telecommunication Union; IPv4 = Internet Protocol version 4; BGP = Border Gateway Protocol; IPv6 = Internet Protocol version 6; Mbps = megabits per second; PPP = purchasing power parity; WEF = World Economic Forum; WCC = World Competitiveness Center; Euro-IX = European Internet Exchange Association; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology. 1 For China, the number of entries on Hudong and Baidu Baike was used. 2 For China, the number of messages posted to Sina Weibo and Tencent Weibo per day was used. Exhibit 3 | The Four Components of e-Friction Comprise 55 Indicators
8 | Greasing the Wheels of the Internet Economy a Country-by-country e-friction analysis The BCG e-Friction Index rates coun- tries on a scale of 0 to 100. No economy is entirely frictionless, of course, and sources of friction evolve over time, but a hypotheti- cal country that comes out on top on all 55 friction indicators in our index today would score 0—or no e-friction. A country that ranks last across the board would score 100. We scored actual countries against these baselines. The 55 indicators are interrelated and work together to determine the overall friction af- fecting the digital economy of a particular country. Each country can gain an under- standing of how it compares with neighbors and competitors by assessing its rankings across the different types of friction. It can thus determine where its efforts to eliminate sources of friction are best aimed. The exhibits on the following pages provide the details of each country’s e-friction score.
The Boston Consulting Group | 9 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 43 26 45* 41 NA NA 28 22 44 32 33 17 53 38 4 56 58 57 NA 54 51 47 34 57 38 51 1* 59 53 47 58 49 54 65 63 63 64 64 64 65 59 61 53 55 32 47 39 65 65 52 43 42 55 NA NA e-Friction Score: 67 Rank: 49 48 65 56 36 Argentina Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
10 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 30 Rank: 14 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall24 9 15 6 20 8 1* 18 13 17 8 1* 23 34 20 20 5 10 1 36 38 34 34 57 62 19 37 9 11 35 1* 16 16 30 24 28 21 9 6 20 16 19 12 17 1 13 31 18 8 30 17 20 28 3 20 13 26 24 13 Australia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 11 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 29 Rank: 13 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 30 4 NA 30 27 9 NA NA 13 5 23 27 8 15 18 28 16 19 8 49 12 NA 11 20 8 47 1* 20 4 42 26 35 13 30 34 34 35 15 13 18 58 16 24 19 8 42 20 15 17 10 25 9 5 NA NA 9 25 13 15 Austria Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
12 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 44 Rank: 27 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 40 NA 29 29 NA 43 45 49 18 26 6 NA 12 27 23 15 39 27 NA NA NA 21 NA 32 8 18 9 NA 52 30 15 10 6* NA 62 63 61 60* NA NA NA NA NA NA NA NA NA 7 26 29 1* 45 39 NA 33 27 27 22 46 Bahrain Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 13 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 75 Rank: 62 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 59 23 13* NA 50 52 44 1* 64 65 NA NA NA 64 NA NA NA NA NA 9 NA NA NA 64 57 55 11* 62 63 NA 56 55 62 63 32 54 61 62 57 37 53 57 65 53 63 NA 65 57 58 49 NA 65 NA NA NA 57 63 64 37 Bangladesh Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
14 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 32 Rank: 16 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 6 11 60* 16 58 15 NA NA 10 11 15 15 38 22 40 10 10 31 32 17 42 NA 8 31 29 49 1* 17 12 26 3 24 10 19 36 21 22 20 16 9 8 23 NA 6 8 26 18 14 15 14 26 10 19 NA NA 19 12 10 24 Belgium Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 15 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 69 Rank: 52 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 61 47 41* 46 46 38 29 NA 43 45 48 47 50 40 64 50 53 50 54 5 59 44 51 39 40 44 11* 49 44 62 62 63 32 9= 37 38 37 49 62 56 65 39 33 61 54 62 46 25 33 37 46 30 58 48 53 51 51 50 53 Brazil Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
16 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 53 Rank: 37 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 31 53 NA NA 23 36 NA NA 24 19 46 34 NA 29 41 NA NA NA NA 31 44 NA 35 22 5 6 1* 57 43 45 37 58 58 NA 55 28 38 55 46 58 52 59 NA 49 31 45 40 60 63 NA NA NA 60 NA NA 26 52 57 42 Bulgaria Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 17 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 25 Rank: 10 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 14 11 7 22 7 13* 1 17 14 NA 1* 8 14 11 8 10 15 1 7 15 13 7 22 14 10 8 24 4 13 19 38 20 11 29 38 12 30 20 8 4 44 11 22 21 14 39 14 20 50 8 25 21 20 50 1* 16 14 5 5 Canada Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
18 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 57 Rank: 41 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 41 39 45* 40 NA 32 NA NA 36 19 24 45 41 45 47 NA NA 37 40 36 54 21 43 20 21 15 26 38 21 19 6 35 34 34 26 36 53 54 35 55 48 48 37 54 21 52 33 29 51 37 40 11* 39 30 36 46 29 34 48 Chile Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 19 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 69 Rank: 53 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 65 1 38* 53 42 65 65 57 58 32 44 47 61 58 50 NA NA 30 4 54 61 64 20 24 49 35 30 33 27 52 30 23 13 34 39 44 63 45 49 32 42 35 51 47 35 34 48 31 44 53 65 65*39* 61 65 56 37 46 57 China Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
20 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 71 Rank: 56 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 23 NA 45* 50 NA 46 NA 47 NA 35 47 44 32 52 48 62 61 46 32 NA 52 59 54 64 61 48 54 55 59 50 45 40 43 45 53 52 62 47 53 21 46 46 54 47 37 55 53 50 48 56 NA NA 36*11* 53 55 58 54 47 Colombia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 21 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 46 Rank: 32 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 40 33 46 46 43 23 38 54 35 44 39 33 40 55 40 37 36 8 46 25 40 48 24 NA 23 29 NA NA 37 55 NA NA 36 12 NA NA 16 45 57 27 25 48 18 8 27 5 61 45 NA 14 27 12 5 1* 16 23 44 29 39 Czech Republic Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
22 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 21 Rank: 3 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 0 4 26 13* 4 4 4 NA 1* 8 3 NA NA 12 7 NA 34 16 NA NA 39 10 NA 5 19 14 17 1* 26 9 5 28 29 12 22 46 39 52 22 20 25 21 18 17 16 8 5 4 28 30 1 4 3 6 NA NA 4 22 7 1 Denmark Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 23 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 76 Rank: 63 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 53 20 6* NA 54 59 53 1* 60 58 59 58 57 55 60 62 65 58 65 7 NA NA NA 56 59 38 1* 51 59 NA 64 38 60 53 35 51 34 52 51 63 31 56 NA 64 60 NA 50 62 57 65 NA 63 NA NA NA 60 59 65 40 Egypt Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
24 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 35 Rank: 20 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 37 43 29 5 37 NA 8 3 NA 1 65 23 30 31 NA NA NA 18 NA NA 30 65 17 57 25 NA 44 33 NA 25 26 10 10 31 32 7 NA NA NA 21 NA NA NA 60 54 33 22 NA NA 2 10 10 1* NA NA 21 31 26 10 Estonia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 25 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 17 Rank: 2 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 11 27 NA 11 9 1 NA 13 4 NA NA 6 25 29 16 NA NA 29 11 NA 17 8 19 17 14 28 4 2 1 2 13 15 11 10 1 2 6 48 7 NA 2 8 4 6 7 5 2 13 4 7 NA NA 1*1* 11 e-Friction Score: 17 Rank: 2 5 4 1 4 Finland Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
26 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 34 Rank: 19 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 40 34 NA 13 26 23 10 1* 18 10 7 23 32 16 36 44 34 52 30 25 56 12 12 28 32 20 1* 4 10 20 9 20 15 12 23 29 33 10 31 22 31 28 56 27 8 20 16 27 27 11 8 17 10 18 24 25 18 14 19 France Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 27 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 26 Rank: 11 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 2 29 13* 23 16 13 5 1* 20 6 16 8 26 12 2 24 25 22 10 55 30 26 7 34 28 3 1* 5 6 31 14 15 3 21 27 31 27 12 24 34 49 15 10 8 31 15 16 16 8 14 6 17 1 1 63 10 20 8 9 Germany Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
28 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 53 Rank: 38 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 39 6 13* NA 49 35 NA NA 29 30 NA NA 29 33 51 42 38 1 6 14 54 NA 44 47 33 63 1* 44 26 27 36 4 61 58 64 65 65 42 48 14 44 51 NA 58 36 27 38 59 61 25 NA 37 43 NA NA 37 47 44 27 Greece Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 29 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 21 Rank: 5 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 33 17 1* NA 58 31 NA NA 1 NA 1 16 1 NA NA 1 5 29 25 36 NA NA NA 15 NA 16 1* 2 1 NA 6 26 26 5 1 2 1 8 3 1 3 11 1 17 NA NA 28 3 1 20 NA 14 23 NA NA 3 1 9 26 Hong Kong Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
30 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 48 Rank: 35 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 30 12 13* NA 42 29 13 1* 45 15 25 54 40 28 47 16 29 47 38 48 27 NA 18 42 27 8 1* 47 33 50 25 42 56 39 60 58 60 37 26 26 12 46 NA 51 7 50 29 44 59 27 NA 20 61 NA NA 36 43 38 17 Hungary Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 31 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 22 Rank: 7 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 2 22 12 1 16 13* NA 21 6 1 NA 11 1 55 56 NA NA NA NA NA 27 8 7 11 15 22 29 48 45 NA 39 24 11 51 12 2 NA 9 NA NA NA 5 NA 25 26 NA NA 18 20 NA NA 1 22 1 1* 2 19 20 3 Iceland Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
32 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 73 Rank: 58 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 51 60 NA 63 31 51 42 52* 62 62 64 55 64 63 62 61 62 NA NA 2 2 65 65 63 62 59 1* 31 62 12 21 13 33 36 16 27 23 43 50 36 60 36 47 23 61 12 63 33 29 51 63 60 53 59 48 62 34 51 60 India Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 33 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 74 Rank: 59 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 50 52 58* 65 42 50 35 51* 58 60 62 60 52 59 65 60 60 44 51 33 29 61 64 60 51 32 11* 35 54 49 23 31 22 48 24 12 14 36 43 42 64 35 NA 24 50 49 62 36 32 63 65 59 49 NA NA 59 36 53 61 Indonesia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
34 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 34 Rank: 18 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 9 19 13* 14 31 11 NA NA 15 14 NA NA 34 14 14 32 20 21 12 35 55 NA 21 10 22 39 1* 33 15 37 16 18 18 35 51 59 40 17 9 11 40 22 10 5 8 37 23 45 40 16 28 16 22 NA NA 18 26 21 12 Ireland Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 35 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 39 Rank: 22 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 41 33 7 51 65* 28 30 41 NA 1* 8 1 27 32 44 18 31 62 1 NA NA 20 1 44 7 4 25 38 40 15 8 28 36 46 56 5 28 38 11 31 22 23 45 9 22 NA NA 1 40 NA NA 35 23 8 33* 22 23 23 31 Israel Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
36 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 49 Rank: 36 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 14 NA 36 24 30 13 36* 27 25 29 30 20 24 52 45 37 12 14 22 37 NA 27 40 35 28 1* 27 17 55 38 23 28 47 52 64 63 41 41 39 21 58 61 38 29 55 37 48 60 29 36 35 50 30 42 30 45 41 23 38 Italy Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
The Boston Consulting Group | 37 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 39 Rank: 21 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 32 8 31 45 45 40* 43 31 27 12 NA 8 24 22 26 21 13 30 57 42 59 13 24 22 3 6 32 14 24 NA 28 9 19 53 57 6 39 19 1 9 13 6 4 2 NA NA 11 65 15 39 38 42 4 33* 17 17 31 38 65 Japan Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
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Greasing the wheels_of_the_internet_economy_supplement_feb_2014_tcm80-155191 (1)

  • 1. The Connected World Greasing the Wheels of the Internet Economy A COUNTRY-BY-COUNTRY E-FRICTION ANALYSIS
  • 2. The Boston Consulting Group (BCG) is a global management consulting firm and the world’s leading advisor on business strategy. We partner with clients from the private, public, and not-for- profit sectors in all regions to identify their highest-value opportunities, address their most critical challenges, and transform their enterprises. Our customized approach combines deep in­sight into the dynamics of companies and markets with close collaboration at all levels of the client organization. This ensures that our clients achieve sustainable compet­itive advantage, build more capable organizations, and secure lasting results. Founded in 1963, BCG is a private company with 81 offices in 45 countries. For more information, please visit bcg.com.
  • 3. February 2014 | The Boston Consulting Group GREASING THE WHEELS OF THE INTERNET ECONOMY A COUNTRY-BY-COUNTRY E-FRICTION ANALYSIS Paul Zwillenberg Dominic Field David Dean The Connected World commissioned by
  • 4. 2 | Greasing the Wheels of the Internet Economy Contents 3 Preface 4 The State of e-Friction Around the World 8 a country-by-country e-friction analysis 74 Note to the reader
  • 5. The Boston Consulting Group | 3 preface To better understand how various factors inhibit online interaction and exchange, and thereby constrain economic activity, the Internet Corporation for Assigned Names and Numbers (ICANN) commissioned The Boston Consulting Group to prepare an independent report, Greasing the Wheels of the Internet Economy. This supplement contains data for each of the economies included in the 2013 BCG e-Friction Index.
  • 6. 4 | Greasing the Wheels of the Internet Economy The State of e-Friction Around the World Many factors can inhibit consumers, businesses, and others from fully participating in the Internet economy. The BCG e-Friction Index assesses the impact of 55 such factors on a country-by-country basis. We have grouped these indicators of friction into four components: infrastructure-related friction that limits basic Internet access, industry sources that affect the ability of companies to maintain an Internet presence and engage in online transactions, individual sources that constrain consumer Internet activity, and information-related friction that involves the general availability of, and access to, online content. (See Exhibits 1, 2, and 3.)
  • 7. The Boston Consulting Group | 5 1007550250 Nigeria Pakistan Egypt Bangladesh Vietnam Peru Indonesia India Kenya Colombia Venezuela Morocco China Brazil Mexico South Africa Argentina Thailand Philippines Kazakhstan Turkey Saudi Arabia Russia Jordan Chile Kuwait Ukraine Greece Bulgaria Italy Hungary Panama Spain Czech Republic Romania Portugal Poland Malaysia Bahrain Slovenia South Korea United Arab Emirates Qatar Israel Japan Estonia France Ireland New Zealand Belgium Singapore Australia Austria United Kingdom Low e-friction High e-friction Infrastructure Industry Individual Information Germany Canada Netherlands Norway Iceland United States Hong Kong Switzerland Denmark Finland Sweden Source: BCG e-Friction Index model. Exhibit 1 | The BCG e-Friction Index
  • 8. 6 | Greasing the Wheels of the Internet Economy Infrastructure Industry Individual Information 100500 Nigeria Kenya Peru India Pakistan Egypt Indonesia South Africa Bangladesh China Colombia Morocco Philippines Vietnam Brazil Mexico Venezuela Argentina Thailand Chile Kazakhstan Kuwait Saudi Arabia Jordan Malaysia Turkey Qatar Russia Greece Hungary Spain Ukraine United Arab Emirates Poland Portugal Italy New Zealand Panama Bahrain Bulgaria France Australia Czech Republic Israel Estonia Slovenia Belgium Ireland Japan Canada Singapore Romania United Kingdom Netherlands South Korea Germany Austria Norway United States Switzerland Finland Denmark Hong Kong Iceland Sweden 100500 Argentina Venezuela Bangladesh Romania Nigeria Ukraine Egypt Colombia Kuwait Vietnam South Korea Chile Portugal Bahrain Ireland Austria Panama Israel Denmark Saudi Arabia Germany Iceland France Japan New Zealand Malaysia Canada United Kingdom Belgium Norway United States Australia United Arab Emirates Switzerland Netherlands Russia Pakistan Peru Bulgaria Brazil Kenya Kazakhstan Mexico Greece Poland Italy Czech Republic Hungary Philippines Turkey Thailand Slovenia Morocco China Indonesia Spain India South Africa Jordan Estonia Qatar Finland Sweden Singapore Hong Kong 500 100 Egypt Bangladesh Pakistan Nigeria Peru Vietnam Venezuela Mexico Bulgaria Argentina Morocco Colombia Indonesia Ukraine India Brazil Romania Kenya Jordan China Philippines Greece Thailand South Africa Italy Kazakhstan Turkey Hungary Russia Panama Slovenia Chile Saudi Arabia Kuwait Japan Portugal Czech Republic South Korea Spain Estonia Malaysia Poland Israel Bahrain Ireland Iceland United Arab Emirates United Kingdom United States New Zealand Australia France Austria Singapore Qatar Belgium Hong Kong Germany Denmark Norway Canada Netherlands Switzerland Sweden Finland United Kingdom 0 10050 Chile Colombia Bahrain Mexico Nigeria Venezuela Bulgaria Peru Egypt Czech Republic Japan Bangladesh Argentina Spain Portugal Kenya United Arab Emirates Israel Kuwait Slovenia Qatar Greece Hong Kong Philippines Belgium Saudi Arabia Pakistan Vietnam Thailand Indonesia India Turkey Kazakhstan China Morocco Jordan South Korea Brazil South Africa Russia Singapore Panama Italy Malaysia Romania Ukraine France Poland Hungary Netherlands Austria Switzerland Ireland Norway Estonia Germany New Zealand Sweden Australia Canada Finland Iceland United States Denmark Low e-friction High e-friction Source: BCG e-Friction Index model. Exhibit 2 | Country Scores, by Component of e-Friction
  • 9. The Boston Consulting Group | 7 • Internet bandwidth per capita (ITU) • International Internet bandwidth per capita (TeleGeography) • Consumer broadband penetration (%) (Pyramid Research) • Business fixed-broadband penetration (%) (Pyramid Research) • Mobile Internet subscription penetration (%) (Ovum) • Number of IPv4 registrations per capita (BGP potaroo) • Number of IPv6 registrations per capita (BGP potaroo) • Quality of transport infrastructure for physical fulfilment (0–7) (WEF) • Quality of electricity and telephony infrastructure (0–7) (WEF) • Quality of education system (0–7) (WEF) • Adult literacy rate (%) (WEF) • ICT skills (1–10) (WCC) • Number of domains registered to each ccTLD per capita (Google) • Number of online open-encyclopedia pages in home language (Wikipedia1 ) • Number of micromessages made in home language (Twitter2 ) • Share of population using social networks (%) (comScore) • Commitment to open data (0–1) (Open Knowledge Foundation) • Press Freedom Index (0–100) (Reporters Without Borders) • Freedom on the Net (0–100) (Freedom House) • Filtering score (1–15) (OpenNet Initiative) • Internet users (%) (World Bank) • Availability of financial services (0–7) (WEF) • Affordability of financial services (0–7) (WEF) • Market penetration of bank accounts (%) (WEF) • Population using online personal finance (%) (comScore) • Debit card penetration (%) (WEF) • Cyber security being adequately addressed (1–10) (WCC) • Trust in privacy of credit card and other financial data (survey score) (BCG) • Trust in privacy of other personal data (survey score) (BCG) • ICT skills (1–10) (WCC) • Quality of math and science education (0–7) (WEF) • Availability of qualified engineers (0–7) (WEF) • Capacity for innovation (0–7) (WEF) • Financial-market sophistication (0–7) (WEF) • Financing through local equity market (0–7) (WEF) • Ease of access to loans (0–7) (WEF) • Foreign direct-investment-to-GDP ratio (WEF) • Venture capital availability (0–7) (WEF) • Strength of intellectual property protection (0–7) (WEF) • Burden of customs procedures (0–7) (WEF) • Prevalence of trade barriers (0–7) (WEF) • Number of days to set up a business (WEF) • Company-level technology absorption (0–7) (WEF) • Peak fixed-broadband connection speed (Mbps) (Akamai) • Average fixed-broadband connection speed (Mbps) (Akamai) • Peak mobile-connection speed (Mbps) (Akamai) • Average mobile-connection speed (Mbps) (Akamai) • Fixed-broadband pricing ($ per month at PPP) (WEF) • Mobile pricing ($ per minute local call off-net [peak] at PPP) (WCC) • Traffic volumes per capita (Mbps) (Cisco) • International traffic volumes per capita (Mbps) (TeleGeography) • Exchange points per capita (Euro-IX) • Number of networks (ASNs) per capita (BGP potaroo) • Content registered to ccTLD hosted onshore (%) (Pingdom) • Existence of independent regulator (0–1 score) (ITU, BCG) Infrastructure Access Speed Price Traffic Architecture Information Sites Content Data Objectivity Obstacles Industry Infrastructure Labor Capital Economy Technology Individual Ability Access Banking Payments Trust Source: BCG e-Friction Index model. Note: ITU = International Telecommunication Union; IPv4 = Internet Protocol version 4; BGP = Border Gateway Protocol; IPv6 = Internet Protocol version 6; Mbps = megabits per second; PPP = purchasing power parity; WEF = World Economic Forum; WCC = World Competitiveness Center; Euro-IX = European Internet Exchange Association; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology. 1 For China, the number of entries on Hudong and Baidu Baike was used. 2 For China, the number of messages posted to Sina Weibo and Tencent Weibo per day was used. Exhibit 3 | The Four Components of e-Friction Comprise 55 Indicators
  • 10. 8 | Greasing the Wheels of the Internet Economy a Country-by-country e-friction analysis The BCG e-Friction Index rates coun- tries on a scale of 0 to 100. No economy is entirely frictionless, of course, and sources of friction evolve over time, but a hypotheti- cal country that comes out on top on all 55 friction indicators in our index today would score 0—or no e-friction. A country that ranks last across the board would score 100. We scored actual countries against these baselines. The 55 indicators are interrelated and work together to determine the overall friction af- fecting the digital economy of a particular country. Each country can gain an under- standing of how it compares with neighbors and competitors by assessing its rankings across the different types of friction. It can thus determine where its efforts to eliminate sources of friction are best aimed. The exhibits on the following pages provide the details of each country’s e-friction score.
  • 11. The Boston Consulting Group | 9 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 43 26 45* 41 NA NA 28 22 44 32 33 17 53 38 4 56 58 57 NA 54 51 47 34 57 38 51 1* 59 53 47 58 49 54 65 63 63 64 64 64 65 59 61 53 55 32 47 39 65 65 52 43 42 55 NA NA e-Friction Score: 67 Rank: 49 48 65 56 36 Argentina Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 12. 10 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 30 Rank: 14 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall24 9 15 6 20 8 1* 18 13 17 8 1* 23 34 20 20 5 10 1 36 38 34 34 57 62 19 37 9 11 35 1* 16 16 30 24 28 21 9 6 20 16 19 12 17 1 13 31 18 8 30 17 20 28 3 20 13 26 24 13 Australia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 13. The Boston Consulting Group | 11 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 29 Rank: 13 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 30 4 NA 30 27 9 NA NA 13 5 23 27 8 15 18 28 16 19 8 49 12 NA 11 20 8 47 1* 20 4 42 26 35 13 30 34 34 35 15 13 18 58 16 24 19 8 42 20 15 17 10 25 9 5 NA NA 9 25 13 15 Austria Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 14. 12 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 44 Rank: 27 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 40 NA 29 29 NA 43 45 49 18 26 6 NA 12 27 23 15 39 27 NA NA NA 21 NA 32 8 18 9 NA 52 30 15 10 6* NA 62 63 61 60* NA NA NA NA NA NA NA NA NA 7 26 29 1* 45 39 NA 33 27 27 22 46 Bahrain Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 15. The Boston Consulting Group | 13 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 75 Rank: 62 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 59 23 13* NA 50 52 44 1* 64 65 NA NA NA 64 NA NA NA NA NA 9 NA NA NA 64 57 55 11* 62 63 NA 56 55 62 63 32 54 61 62 57 37 53 57 65 53 63 NA 65 57 58 49 NA 65 NA NA NA 57 63 64 37 Bangladesh Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 16. 14 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 32 Rank: 16 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 6 11 60* 16 58 15 NA NA 10 11 15 15 38 22 40 10 10 31 32 17 42 NA 8 31 29 49 1* 17 12 26 3 24 10 19 36 21 22 20 16 9 8 23 NA 6 8 26 18 14 15 14 26 10 19 NA NA 19 12 10 24 Belgium Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 17. The Boston Consulting Group | 15 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 69 Rank: 52 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 61 47 41* 46 46 38 29 NA 43 45 48 47 50 40 64 50 53 50 54 5 59 44 51 39 40 44 11* 49 44 62 62 63 32 9= 37 38 37 49 62 56 65 39 33 61 54 62 46 25 33 37 46 30 58 48 53 51 51 50 53 Brazil Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 18. 16 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 53 Rank: 37 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 31 53 NA NA 23 36 NA NA 24 19 46 34 NA 29 41 NA NA NA NA 31 44 NA 35 22 5 6 1* 57 43 45 37 58 58 NA 55 28 38 55 46 58 52 59 NA 49 31 45 40 60 63 NA NA NA 60 NA NA 26 52 57 42 Bulgaria Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 19. The Boston Consulting Group | 17 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 25 Rank: 10 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 14 11 7 22 7 13* 1 17 14 NA 1* 8 14 11 8 10 15 1 7 15 13 7 22 14 10 8 24 4 13 19 38 20 11 29 38 12 30 20 8 4 44 11 22 21 14 39 14 20 50 8 25 21 20 50 1* 16 14 5 5 Canada Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 20. 18 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 57 Rank: 41 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 41 39 45* 40 NA 32 NA NA 36 19 24 45 41 45 47 NA NA 37 40 36 54 21 43 20 21 15 26 38 21 19 6 35 34 34 26 36 53 54 35 55 48 48 37 54 21 52 33 29 51 37 40 11* 39 30 36 46 29 34 48 Chile Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 21. The Boston Consulting Group | 19 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 69 Rank: 53 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 65 1 38* 53 42 65 65 57 58 32 44 47 61 58 50 NA NA 30 4 54 61 64 20 24 49 35 30 33 27 52 30 23 13 34 39 44 63 45 49 32 42 35 51 47 35 34 48 31 44 53 65 65*39* 61 65 56 37 46 57 China Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 22. 20 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 71 Rank: 56 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 23 NA 45* 50 NA 46 NA 47 NA 35 47 44 32 52 48 62 61 46 32 NA 52 59 54 64 61 48 54 55 59 50 45 40 43 45 53 52 62 47 53 21 46 46 54 47 37 55 53 50 48 56 NA NA 36*11* 53 55 58 54 47 Colombia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 23. The Boston Consulting Group | 21 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 46 Rank: 32 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 40 33 46 46 43 23 38 54 35 44 39 33 40 55 40 37 36 8 46 25 40 48 24 NA 23 29 NA NA 37 55 NA NA 36 12 NA NA 16 45 57 27 25 48 18 8 27 5 61 45 NA 14 27 12 5 1* 16 23 44 29 39 Czech Republic Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 24. 22 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 21 Rank: 3 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 0 4 26 13* 4 4 4 NA 1* 8 3 NA NA 12 7 NA 34 16 NA NA 39 10 NA 5 19 14 17 1* 26 9 5 28 29 12 22 46 39 52 22 20 25 21 18 17 16 8 5 4 28 30 1 4 3 6 NA NA 4 22 7 1 Denmark Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 25. The Boston Consulting Group | 23 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 76 Rank: 63 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 53 20 6* NA 54 59 53 1* 60 58 59 58 57 55 60 62 65 58 65 7 NA NA NA 56 59 38 1* 51 59 NA 64 38 60 53 35 51 34 52 51 63 31 56 NA 64 60 NA 50 62 57 65 NA 63 NA NA NA 60 59 65 40 Egypt Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 26. 24 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 35 Rank: 20 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 37 43 29 5 37 NA 8 3 NA 1 65 23 30 31 NA NA NA 18 NA NA 30 65 17 57 25 NA 44 33 NA 25 26 10 10 31 32 7 NA NA NA 21 NA NA NA 60 54 33 22 NA NA 2 10 10 1* NA NA 21 31 26 10 Estonia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 27. The Boston Consulting Group | 25 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 17 Rank: 2 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 11 27 NA 11 9 1 NA 13 4 NA NA 6 25 29 16 NA NA 29 11 NA 17 8 19 17 14 28 4 2 1 2 13 15 11 10 1 2 6 48 7 NA 2 8 4 6 7 5 2 13 4 7 NA NA 1*1* 11 e-Friction Score: 17 Rank: 2 5 4 1 4 Finland Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 28. 26 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 34 Rank: 19 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 40 34 NA 13 26 23 10 1* 18 10 7 23 32 16 36 44 34 52 30 25 56 12 12 28 32 20 1* 4 10 20 9 20 15 12 23 29 33 10 31 22 31 28 56 27 8 20 16 27 27 11 8 17 10 18 24 25 18 14 19 France Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 29. The Boston Consulting Group | 27 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 26 Rank: 11 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 2 29 13* 23 16 13 5 1* 20 6 16 8 26 12 2 24 25 22 10 55 30 26 7 34 28 3 1* 5 6 31 14 15 3 21 27 31 27 12 24 34 49 15 10 8 31 15 16 16 8 14 6 17 1 1 63 10 20 8 9 Germany Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 30. 28 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 53 Rank: 38 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 39 6 13* NA 49 35 NA NA 29 30 NA NA 29 33 51 42 38 1 6 14 54 NA 44 47 33 63 1* 44 26 27 36 4 61 58 64 65 65 42 48 14 44 51 NA 58 36 27 38 59 61 25 NA 37 43 NA NA 37 47 44 27 Greece Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 31. The Boston Consulting Group | 29 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 21 Rank: 5 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 33 17 1* NA 58 31 NA NA 1 NA 1 16 1 NA NA 1 5 29 25 36 NA NA NA 15 NA 16 1* 2 1 NA 6 26 26 5 1 2 1 8 3 1 3 11 1 17 NA NA 28 3 1 20 NA 14 23 NA NA 3 1 9 26 Hong Kong Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 32. 30 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 48 Rank: 35 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 30 12 13* NA 42 29 13 1* 45 15 25 54 40 28 47 16 29 47 38 48 27 NA 18 42 27 8 1* 47 33 50 25 42 56 39 60 58 60 37 26 26 12 46 NA 51 7 50 29 44 59 27 NA 20 61 NA NA 36 43 38 17 Hungary Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 33. The Boston Consulting Group | 31 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 22 Rank: 7 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 2 22 12 1 16 13* NA 21 6 1 NA 11 1 55 56 NA NA NA NA NA 27 8 7 11 15 22 29 48 45 NA 39 24 11 51 12 2 NA 9 NA NA NA 5 NA 25 26 NA NA 18 20 NA NA 1 22 1 1* 2 19 20 3 Iceland Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 34. 32 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 73 Rank: 58 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 51 60 NA 63 31 51 42 52* 62 62 64 55 64 63 62 61 62 NA NA 2 2 65 65 63 62 59 1* 31 62 12 21 13 33 36 16 27 23 43 50 36 60 36 47 23 61 12 63 33 29 51 63 60 53 59 48 62 34 51 60 India Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 35. The Boston Consulting Group | 33 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 74 Rank: 59 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 50 52 58* 65 42 50 35 51* 58 60 62 60 52 59 65 60 60 44 51 33 29 61 64 60 51 32 11* 35 54 49 23 31 22 48 24 12 14 36 43 42 64 35 NA 24 50 49 62 36 32 63 65 59 49 NA NA 59 36 53 61 Indonesia Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 36. 34 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 34 Rank: 18 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 9 19 13* 14 31 11 NA NA 15 14 NA NA 34 14 14 32 20 21 12 35 55 NA 21 10 22 39 1* 33 15 37 16 18 18 35 51 59 40 17 9 11 40 22 10 5 8 37 23 45 40 16 28 16 22 NA NA 18 26 21 12 Ireland Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 37. The Boston Consulting Group | 35 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 39 Rank: 22 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 41 33 7 51 65* 28 30 41 NA 1* 8 1 27 32 44 18 31 62 1 NA NA 20 1 44 7 4 25 38 40 15 8 28 36 46 56 5 28 38 11 31 22 23 45 9 22 NA NA 1 40 NA NA 35 23 8 33* 22 23 23 31 Israel Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 38. 36 | Greasing the Wheels of the Internet Economy Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 49 Rank: 36 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 14 NA 36 24 30 13 36* 27 25 29 30 20 24 52 45 37 12 14 22 37 NA 27 40 35 28 1* 27 17 55 38 23 28 47 52 64 63 41 41 39 21 58 61 38 29 55 37 48 60 29 36 35 50 30 42 30 45 41 23 38 Italy Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.
  • 39. The Boston Consulting Group | 37 Speed Architecture Traffic Price 0 50 7525 100 Infrastructure Labor Technology Economy Capital 0 50 7525 100 Ability Access Trust Payments Banking 0 50 7525 100 Sites Content Obstacles Objectivity Data 0 50 7525 100 Access Internet bandwidth per capita Quality of transport infrastructure for physical fulfilment Quality of education system Number of domains registered to each ccTLD per capita Number of online open-encyclopedia pages in home language Number of micromessages made in home language Share of population using social networks (%) Commitment to open data Press Freedom Index Freedom on the Net Filtering score Adult literacy rate (%) ICT skills Internet users (%) Availability of financial services Affordability of financial services Market penetration of bank accounts (%) Population using online personal finance (%) Debit card penetration (%) Cyber security being adequately addressed Trust in privacy of credit card and other financial data Trust in privacy of other personal data Quality of electricity and telephony infrastructure ICT skills Quality of math and science education Availability of qualified engineers Capacity for innovation Financial-market sophistication Financing through local equity market Ease of access to loans Foreign direct- investment-to-GDP ratio Venture capital availability Strength of intellectual property protection Burden of customs procedures Prevalence of trade barriers Number of days to set up a business Company-level technology absorption International Internet bandwidth per capita Consumer broadband penetration (%) Business fixed-broadband penetration (%) Mobile Internet subscription penetration (%) Number of IPv4 registrations per capita Number of IPv6 registrations per capita Peak fixed- broadband connection speed Average fixed- broadband connection speed Peak mobile- connection speed Average mobile- connection speed Fixed-broadband pricing ($ per month at PPP) Mobile pricing ($ per minute local call off-net [peak] at PPP) Traffic volumes per capita International traffic volumes per capita Exchange points per capita Number of networks (ASNs) per capita Content registered to ccTLD hosted onshore (%) Existence of independent regulator e-Friction Score: 39 Rank: 21 INFRASTRUCTURE Indicator Ranke-Friction score e-Friction score INDUSTRY Indicator Rank e-Friction score Rank e-Friction score Rank INDIVIDUAL Indicator INFORMATION Indicator Overall Overall Overall Overall 32 8 31 45 45 40* 43 31 27 12 NA 8 24 22 26 21 13 30 57 42 59 13 24 22 3 6 32 14 24 NA 28 9 19 53 57 6 39 19 1 9 13 6 4 2 NA NA 11 65 15 39 38 42 4 33* 17 17 31 38 65 Japan Source: BCG e-Friction Index model. Note: IPv4 = Internet Protocol version 4; IPv6 = Internet Protocol version 6; PPP = purchasing power parity; ASN = autonomous system number; ccTLD = country code top-level domain; ICT = information and communications technology; * = discrete scale, with several countries sharing an equal ranking; NA = not available. For definitions and source information for each indicator, please see Exhibit 3.