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- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.
- According to our latest survey taken at the Gartner Data Center Conference in December 2006, "change" and "cost" were the two highest IT operation pressures, although other pressures are important to the overall IT operations agenda as well — they just take a back seat to the top two. For example, the third most-critical pressure was achieving 24/7 availability. And although a little more than 25% of the audience rated this as the No. 1 or No. 2 pressure, many IT organizations have begun to get IT service availability under control, which can be reinforced by the fact that there have been relatively few press articles (compared to 2000 and 2001) about business-critical downtime in the past two to three years. You can still find them but they are few and far between. Had we taken this survey three to four years ago, we believe 24/7 availability would have been one of the Top 2 issues. Although compliance took significant "mind share" in 2004 and 2005, IT operations organizations have generally met the basic requirements through a combination of people, processes and tools, and are not as distressed and concerned as they were when they were under pressure to meet impending and unfamiliar regulations. Furthermore, we believe outsourcing was low on the priority list because of the audience. As for business alignment and process integration, there is a hierarchy of needs, where the higher you are in the IT management process maturity scale (see "Toolkit: Data Center Conference Polling Indicates Improvement in IT Management Process Maturity"), the more critical alignment and process integration become. Because just 12% of the audience ranked themselves in the top two levels of the maturity scale, the scores for these criteria were also relatively low. Pressure to manage change is coming from the business side, external pressures and IT suppliers. Business need to manage change as well as cost, invest in change, configuration and release management processes as core competencies, and in the standardization of hardware and software architectures. James: Absolutely, its clear that we’re all coming under increasing pressure to implement change, but face the additional challenges of meeting users quality of service level expectations in terms of performance, availability and, security and compliance….and we need to keep IT costs down. James: Mark, that’s been a very interesting insight into the database market, thanks for taking the time to join us today.