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Similar to Eliminate DLP Hype and Enable Your Business
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Eliminate DLP Hype and Enable Your Business
- 1. Data Loss Prevention Eliminate the Hype and Enable Your Business Andrew Engelbert, CISSP, CISM IT Risk Management Delivery Services Manager
- 2. Speaker Bio • Andrew Engelbert – Delivery Manager, IT Risk Management, CISSP, CISM • 12 years IT experience (7 years in Risk Management). Held various positions at health care, insurance, financial services and IT consulting organizations. • Extensive knowledge and experience with both traditional and non-traditional programmatic and assessment methodologies, organizational and IT-based policies and procedures, security controls and current industry standards (ISO, PCI, HIPAA, GLBA, FACTA). Corporate Profile
- 3. Agenda • Business Drivers • DLP Problem Space • Common Challenges • People, Process and Policy • Technology Solutions • Fear, Uncertainty and Doubt • Enable Your Business Corporate Profile
- 5. Business Drivers • Regulatory, Customer or Business Partner requirement • Proactive risk management initiative – Increased data visibility • Cost of doing business in today’s world • Reaction to ‘potential’ data breach (Hopefully not!) Corporate Profile
- 7. DLP Problem Space Data types Risk areas DLP approach IN MOTION Email Webmail, IM/chat File sharing Encrypted Network (DIM) (int+ext) blogs, etc. content DATA IN USE USB sticks CDs/DVDs iPods External Printouts Endpoint (DIU) hard drives AT REST Desktops Databases / Mail archives File shares Document Discovery (DAR) repositories management systems Corporate Profile
- 9. Common Challenges • Obtaining executive support • Identifying what are data you trying to protect? – Data at rest – Data in transit – Data in motion • Understanding your threat landscape – Business impact analysis – Existing control points (prevent, detect, respond) – Establish loss implications Corporate Profile
- 10. Common Challenges • Data collection and analysis – Volume of data to review can be overwhelming – False positive research and analysis • Employee education and awareness • Undocumented policies and procedures • Clearly defined roles and responsibilities Corporate Profile
- 11. People, Process and Policy
- 12. People, Process and Policy • Get the right people involved – HR, Legal, InfoSec, LOB leadership, General Council • Understand the scope of your solution – Consider a phased approach (Monitor, Discover, Detect, Prevent) • Open and honest communication – Clear, concise, consistent, useful Corporate Profile
- 13. People, Process and Policy • Education and awareness campaign – Explain requirements and expectations from regulators, customers and business partners – Cost of doing business in today’s world – Identify a single point of contact for questions Corporate Profile
- 14. People, Process and Policy • Business Interviews – Identify stakeholders within each business unit – Identify incident owners and points of contact for specific data classifications – Capture and distribute specific regulatory requirements to impacted areas Corporate Profile
- 15. People, Process and Policy • Collect and Review Data – Target key data entry and exit points based on scope – Minimum of 60 to 90 days • Data Validation – Elimination of False Positives – Exact Data Matching & Indexing Capabilities Corporate Profile
- 16. People, Process and Policy • Data Classification – Identify classification criteria – Identify data owners – Review compliance requirements • Incident Management – Escalation criteria & processes – Automation of incident responses – Enable compliance triggers Corporate Profile
- 17. People, Process and Policy • Data Use • General Acceptable Use • Business Partner Contracts Corporate Profile
- 19. Technology Solutions • The threat of a data breach can be significantly mitigated through the use of today’s DLP technology • Data loss prevention solutions can provide a clear return on investment (ROI) and a manageable total cost of ownership (TCO). Corporate Profile
- 20. Technology Solutions Technology Solutions • Choose your approach • Understand your needs before reviewing vendor products. • Leverage risk modeling solutions and expertise from resources you trust. • Find the product that addresses your particular needs. • Don’t use band aids Corporate Profile
- 22. Technology Solutions Vendor Areas of Focus: • Endpoint (laptops/desktops) • Data at Rest (file servers, archives, mail boxes) • Data in Motion (email, web, IM, P2P) • Encryption (whole disk encryption, or targeted data encryption) • Content Filtering • Monitor vs Blocking Corporate Profile
- 23. Fear, Uncertainty and Doubt
- 24. Fear, Uncertainty and Doubt • Data Loss Prevention technology is not the silver bullet. • The “Whole” solution may not be required. • Technology alone is not the answer. • Multiple vendor solutions may be required. Corporate Profile
- 26. Enable Your Business • Leverage executive support • Establish DLP strategies and objectives • Educate and communicate • Highlight relevant data loss examples and explain the potential impact Corporate Profile
- 27. Enable Your Business • Proactive versus reactive incident management • Increase your data visibility • Implement a structured and repeatable DLP policy development and management process • Prioritize findings and take action Corporate Profile
- 28. Enable Your Business • Automated the incident response workflow process • Clearly define roles and responsibilities • Share results with executive management Corporate Profile
- 29. Summary • Prepare, plan and execute your DLP strategy • Leverage executive management support • Communicate, communicate, communicate • People, Process and Policy approach • Align DLP technology with your goals and objectives Corporate Profile