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Digital Marketing
Trends 2013
Know what 40 experts predict about Digital Marketing in India
More money will                           DigitalTrends2013.afaqs.com
       get routed to online
       video content in
                                 The emergence of pervasive computing
       2013                      and growth in mobility has taken video
                                 out of the big screen and there are
                                 strong signs of high growth of out of
                                 home video consumption. The change
                                 that video brings in behavior is more
                                 intense and complex, a new distribution
                                          More money will get
                                 system which is detached from
                                 publishing schedule, online video
                                          routed to duration of content
                                 - short format v/s long formats; a new
                                 breed of content -
                                           producers
                                 professionals, consumers or crowd
                                 sources; times-shifted television content
TUSHAR VYAS - Managing Partner   consumption; different screen size; not
South Asia, GroupM               only watched but interacted and shared;
                                 and interesting video content beyond
                                 language barrier (read
                                 Kolaveri/Gangnam). Internet video will
                                 help attract more advertising monies on
                                 the digital medium in the short run and
                                 also be the starting point for long term
                                 disruption.
One-to-one
                                           DigitalTrends2013.afaqs.com
     marketing and
     location-based
     services will emerge   2013 is going to be an exciting year for
                            digital marketers. The converged digital
     stronger               media is coming into its own and will
                            throw up many new possibilities. While
                            SoLoMo will be the buzzword, one-to-
                            one marketing and location-based
                            services will take root. Database
                            marketing will make advertisers reach
                            Markets of One. In a device and
                            platform-agnostic world, marketers will
                            have to narrowcast their communication
                            and reach out to an individual with a
                            customised message. Location-based
                            services or communication will also gain
SANJAY TREHAN
                            ground. As smartphone penetration
Head
                            increases, the handset will become a
MSN India
                            great new way to reach the consumer
                            on the go, with a time and location-
                            specific offer. Context will be the key
                            driver here. Hurrah for the new world!
Organic advertising                           DigitalTrends2013.afaqs.com

       will emerge
       stronger                       I believe custom branded content on the
                                      internet is emerging as a powerful way for
                                      brands to build long-term relationships
                                      with customers. The subtle placement of
                                      brand around subjects that matter to
                                      customers is the new way to create brand
                                      connect. We are already seeing the start of
                                      this trend, with brand messages becoming
                                      an integral part of the consumption
                                      experience. Take for example whatplatform
                                             Confidence of Digital Coke
                                      does with Coke will grow
                                             sellers Studio, building its brand
                                      through a community of music lovers, or
                                      what P&G is doing with Style Factor, a
                                      custom-branded site for women on
                                      Yahoo!. Today‟s highly connected
NITIN MATHUR
                                      consumers are in the driver‟s seat.
Senior Director and Head, Marketing   Disruptive messaging is not as effective –
Yahoo! India and Southeast Asia       or tolerated – as it once was. Going
                                      forward, brands need to make advertising
                                      almost „organic‟ to the content the
                                      connected user demands. So, for instance,
                                      if a teenager is reading about a game
                                      console, a game publisher or console
                                      maker would like to inform them about a
                                      hot new release or version “then and
                                      there”.
Brands will create                      DigitalTrends2013.afaqs.com

       mobile sites and
       mobile content         The penetration of mobile devices is on
                              the rise. In the next two years, a
                              majority will access the internet from a
                              mobile device. Language content will
                              become more important as mobile
                              internet penetration will be seen in Tier
                              2 and Tier 3 towns. Advertisers and
                              brands have to recognise the exploding
                              user base of mobile internet users. They
                              need to have very good mobile sites
                              before advertising on mobile properties.
                              I have seen brands spending on mobile
                              advertising, but when you click on the
                              banner, it goes to their desktop site.
BG MAHESH                     Their advertising spend is not getting
Founder & Managing Director   them any returns, for no fault of the
Oneindia.in                   publisher. The monetisation from mobile
                              devices has improved but it is still way
                              too early days in India. Unless we see
                              better advertising revenues from mobile
                              sites and apps, it will become difficult for
                              entrepreneurs to sustain. Burning VC
                              money is not the answer.
Internet will finally                   DigitalTrends2013.afaqs.com
       become
       a mass media in
                               2013 will be the year when more than
       2013                    200 million Indians will be online, and
                               internet will emerge from being an
                               urban elitist media to a mass media in
                               its own right. It will be the year when
                               marketers, entrepreneurs and carriers,
                               all wake up to a new online Indian -
                               one who doesn't speak English and
                               accesses the internet primarily from his
                               (and her!) mobile. Being relevant to
                               this user and holding a meaningful
                               conversation with her within the
                               constraints of poor network bandwidth,
GUNEET SINGH                   unsmart devices and non-standardized
Head, Consumer Marketing       Indic fonts/keyboards will challenge us
Google India                   to think of a more visual and acoustic
                               web, which will also need to be
                               delivered in a light way. Real India will
                               be ready for the internet in 2013. It will
                               be fun to see who all in the current
                               internet space are ready for it.
DigitalTrends2013.afaqs.com
       Brands will focus
       more on owned
                           If the immediate past has seen a focus
       content             on distribution/discovery (search and
                           social) and access (mobile), the
                           immediate future will see a heightened
                           focus on content: both user-generated
                           and professionally created. Brands have
                           begun to realise this need to create
                           quality „owned content‟ in order to
                           generate „earned media‟ and this is
                           across content formats. 2013 will be the
                           year in which content conversations are
                           ignited to truly leverage the distribution
                           and discovery of the digital landscape.
RAJAN SRINIVASAN
Sr. VP, Marketing
Web18
Confidence of                       DigitalTrends2013.afaqs.com
       Digital platform
       sellers will grow   Digital platform sellers will grow in
                           confidence and will stop trying to justify
                           their existence versus other media. They
                           will start focusing more on helping brands
                           achieve market impact rather than focusing
                           on cheaper costs. Apart from that I wish
                           that creative guys will stop being scared of
                           coming to digital medium and embrace it
                           wholeheartedly.




SHAILENDRA KATYAL
Director,Marketing
Lenovo India
Time to bridge the
                                           DigitalTrends2013.afaqs.com
      gap between
      offline marketing
      and online           One trend that we should observe is the
                           use of digital tools to bridge the gap
      behavior             between offline marketing and online
                           behavior. Given large offline marketing
                           spends, it is important to reduce the time
                           and recall gap between customers seeing
                           something offline and acting on it
                           online. The emphasis will be on
                           incorporating digital calls to action into
                           typical offline media as well as better
                           utilization of passive offline media
                           through digital tools/platforms. Good
                           examples are Woolworths (Australia) &
                           Tesco (South Korea) using QR codes on
MUKUL BAFANA               offline advertising space such as subway
Co-founder                 stations and wall panels. Customers are
Jabong.com                 able to scan the codes and purchase on
                           the go thereby increasing quick
                           conversions while reducing drop off
                           rates, time, and cost between awareness
                           and purchase.
CMO will be the                    DigitalTrends2013.afaqs.com
       new CTO
                          2013 will see the birth of a new
                          marketing cadre -- the marketing techie
                          -- who will hug technology rather than
                          bovine digital campaigns. The marketing
                          techie will collaborate with the
                          technology department and will take
                          active part in decisions which involves
                          using technology to drive the sales and
                          marketing processes. He will focus on
                          leveraging technology to create suites
                          (solutions) that will result in profitable
                          business growth, as opposed to simply
                          focusing on plain vanilla digital
                          marketing efforts. By next winter, he will
SRIDHAR B
                          stake claims over the company's
Head, Digital Marketing
                          technology budget and will be granted
UB Group
                          effortlessly. Because the CMO will be the
                          new CTO!.
DigitalTrends2013.afaqs.com

   Local will become big
                                         Apart from more brands moving to
                                         include digital media in their overall
                                         media mix, local will become big. More
                                         apps will come around local, both
                                         social and mobile apps, and these will
                                         also gain usage from a consumer‟s
                                         point of view. The future is for niche
                                         rather than broad networks.




SUMEET SINGH
VP- Marketing, Strategic Alliances & Corp Comm.
Naukri.com
DigitalTrends2013.afaqs.com

       Marketing will be
       powered by UGC      2011-12 was about user generated
                           content (UGC) but 2013 will be about
                           companies officially seeking UGC.
                           Companies will want users to write their
                           experiences with the brand, make and
                           upload videos of user experience, and
                           write product reviews. They will begin
                           selling to customers based on what
                           others have said and not what they want
                                 Marketing will be powered by
                           to say.
                                UGC
                           Brands will realise that people believe
                           and relate to what other users have to
                           say. This, however, will not follow a pure
PAURUSH SONKAR             testimonial route, but have a broader
Deputy Chief Manager       angle such as a customer spending a day
L&T General Insurance      in their office, customer visits to the
                           factory/workshop, and showcasing a TVC
                           made by a customer.
App-vertising will                   DigitalTrends2013.afaqs.com
       explode
                            2013 will see an explosion of app-
                            vertising in its true sense – integrating
                            platform-agnostic apps as core to the
                            brand experience. It will not be just
                            about advertising within apps, it will be
                            about building apps which will get
                            advertised to connect, engage and build
                            loyalty amongst consumers. With 2012
                            being the year of bringing the app
                            marketplaces to masses across mobile
                            OS platforms, 2013 should see more
                            brand marketers trying to capitalise on
                            this mass reach and „on the go‟
                            platform by providing utility-based or
SANDEEP SINGH               experiential apps. We have already
Co-Founder and COO          seen in 2012 that the landscape of the
Freecultr.com               app world is not restricted to mobile
                            alone, it‟s getting well-integrated to TV
                            as well – so you can imagine the
                            potential!
DigitalTrends2013.afaqs.com
     Content format will
     dictate media plans
     in 2013               One big trend in 2013 will be „Unified
                           Theory of Content‟. Content will be
                           seen in three simplistic blocks of video,
                           text and audio, which will be the
                           backbone of digital marketing, or any
                           form of marketing. The explosion of
                           devices and platforms that is
                           happening around us will make us
                           more focused on what is delivered to
                           the end use, that is, content.Marketers
                           will use this theory for a more clarified
                           view of the media landscape, which is
                           increasingly getting augmented
                           through technology. A SEC A consumer
                           will be reached by the same video
BEERAJAAH SSWAIN           content, planned through a tablet, as a
VP                         lower SEC consumer, who gets the
OMD Digital                content through a feature phone. As
                           technology helps us get the targeting
                           and device/platform choices right, as
                           we move along, the key will be the
                           content - unified into three simplistic
                           blocks of video, audio and text.
More brands will                       DigitalTrends2013.afaqs.com
        explore online
        and real world         One possible thing that will get traction
        integration            in 2013 is the connection between the
                               real world and the digital world. The
                               „Internet of Things‟ is a term coined in
                               the late „90s, but it is in the last couple
                               of years that it started featuring in
                               consumer engagement/experiences.
                               Technologies like sensors that can detect
                               body movements, capture data and map
                               gestures are now helping multiple
                               devices to interact with consumers and
                               create engaging experiences. The most
                               quoted example in this field is the work
                               done by Nike. More brands will
UNNY RADHAKRISHNAN             experiment in these areas. At least some
Head of Digital – South Asia   of us are investing significantly in these
Maxus (GroupM)                 areas.
Post Click                            DigitalTrends2013.afaqs.com
 parameters will get
 more acceptance       I see continued growth of Performance
                       Advertising. I estimate that almost 70
                       per cent of all online spends in 2013 will
                       be benchmarked on post-click
                       performance parameters. Leading
                       spenders will be online travel and e-
                       commerce, followed by internet
                       businesses like online listing and
                       classifieds. There will be an interest from
                       the traditional advertisers to explore
                       online media for driving brand activation
                       and contests, for which they will want to
                       work on performance pricing metrics.I
                       also envisage that brand advertising will
ANURAG GUPTA           be increasingly measured on post-click
Founder & MD           parameters like user engagement and
DGM India              bounce rates.
DigitalTrends2013.afaqs.com
       Webisodes will
       be a reality in
       2013              The year 2013 will see a much greater
                         adoption of video as a medium of
                         communication on the internet. Going
                         beyond the pre-roll or the video
                         banners, content is going to play a much
                         larger role in video advertising. We will
                         surely see content tailor-made to
                         brands.We should see an increase in
                         content on the lines of serials, with
                         webisodes coming in as content like
                         episodes on TV.Another important trend
                         we see taking off next year and the
                         coming years is a massive increase in
                         the use of data for communication
RATISH NAIR
                         purposes, whether it is to target users or
Co-Founder
                         to use the data to create
Ad Magnet
                         relevant, intelligent and much more
                         engaging brand communication.
Automated Digital                      DigitalTrends2013.afaqs.com
    Media buying process
    will gain higher       With the increase in India‟s internet
    acceptance             population and average time spent
                           online, we will see 30-35 per cent jump
                           in page views. This will lead to a greater
                           need of finding relevant audience via
                           technology tools rather than manual
                           placement hunt. It implies that the
                           extent of automation in the digital media
                           buying process will increase
                           significantly. Data driven programmatic
                           buying will lead to effective targeting
                           and help advertisers save significant
                           money (30-40%).

SIDDHARTH PURI
Business Head
Tyroo Direct
Sponsored video
    channels are coming
    soon                              The year 2013 will mark the first time a
                                      brand goes on to sponsor the launch of
                                      an exclusive online video channel on
                                      YouTube, partnering a major media
                                      content partner (with significant TV and
                                      internet content). While it‟s common on
                                      TV for brands to sponsor the launch of a
                                      programme, like for example Amul
                                      Masterchef, online will see the launch of
                                      a branded channel itself (for example, an
                                      online video travel channel with content
                                      produced by Rajshri/Balaji/Viacom
                                      sponsored by Jet Airways or
                                      Makemytrip). The antecedents for this
REEM SAIED
                                      are already in place: massive
Head - Digital Strategy & Alliances
                                      online/mobile video consumption (both
Ad Magnet
                                      users and time spent), especially on
                                      YouTube, facilitated by better, cheaper
                                      broadband connectivity.
DigitalTrends2013.afaqs.com
   Digital marketing will
   become very scientific
                            One big prediction for 2013 is that
                            digital marketing will get very scientific
                            through the use of audience information.
                            Display advertising technology has
                            developed to the point where a viewer‟s
                            digital behaviour can be anonymously
                            identified and categorised into buckets.
                            This will help advertisers confidently
                            adopt digital media as a new way of
                            reaching their TG. In addition to
                            targeting people through TV, radio and
                            print, advertisers will be able to show
                            ads to specific audience clusters online
                            by leveraging tools such as Data
KIRAN GOPINATH              Management Platforms and Retargeting.
Founder
Ozone Media
DigitalTrends2013.afaqs.com

    The buzz word will be
    SoLoMo                   Next year, digital advertising will be all
                             about SoLoMo – social, location and mobile.
                             Mobile video will see a huge surge in
                             demand and all brands will start thinking
                             mobile applications vs. FB applications,
                             which was the trend in 2012.




AMIT BHARTIYA
GM & VP, Mobile &ViziSense
Komli Media
DigitalTrends2013.afaqs.com
      Facebook will make
      Google feel giddy
                           Facebook advertising will really begin to
                           make its impact felt and create a strong
                           and very effective alternative to Google.
                           Via Facebook, you will be able to buy who
                           you want, in the right frame of mind, for
                           the right context and served the targeted
                           purpose. Facebook will make Google feel
                           giddy.




ALOK KEJRIWAL
Founder
Games2Win
Brands will dare                    DigitalTrends2013.afaqs.com
       to spend 100 per
       cent budget on      Where we have seen digital getting 8-
       digital marketing   9 per cent of the marketing budgets, I
                           predict that one of the major brands
                           will shift their entire product launch
                           budget to digital. Yes, 100 per cent of
                           the budget! Either the category will be
                           suitable to digital, or continuing
                           economic stress may forbid the use of
                           mainline media. Whatever be the
                           reasons or the compulsions, we will see
                           a major brand do a 100 per cent digital
                           launch, at a fraction of the cost it would
                           have taken to do anything in
                           mainline! But, the successful launch
SANJAY MEHTA               will prove to be an inflexion point, and
Co-founder and Joint CEO   will inspire others to make significant
Social Wavelength          shifts to digital from their marketing
                           budgets!
Dual screen
Dual screen phenomenon will
                                             DigitalTrends2013.afaqs.com
emergephenomenon will
        stronger
       emerge stronger
                              Recently, one of the user behavior that I
                              have noticed is of people using their
                              smartphones and tablets while watching
                              television. It is not uncommon to notice
                              most TV channels flashing their Facebook
                              and Twitter signs whereby they are
                              encouraging their viewers to remain
                              connected with them in the online world
                              as well. They are seeking feedback; they
                              are building a conversation. Televison
                              show --Satyameva Jayate-- really saw a
                              huge trend of viewers reacting,
                              commenting, sharing their feedback as
                              each episode was unfolding.This presents
                              an amazing opportunity for marketers.
NIMESH SHAH                   Brands can leverage this behavior by
Co-Founder                    encouraging users to share their stories,
Windchimes Communications     take feedback on their ad or simply
                              entertain them from offline to online
                              world.I see this dual screen phenomenon
                              increasing rapidly in 2013.
Brands will                          DigitalTrends2013.afaqs.com
      focus on integrated
      digital marketing
                            Currently, digital strategies on social,
      strategy              mobile, offsite and onsite are working
                            in silos. Insights from all these
                            initiatives are being looked at
                            independently. But, the customer
                            remains the same - he's just interacting
                            with you at different touch points. 'Big
                            Data' analysis will be used to integrate
                            insights and will help find answers to
                            the right questions. Which are the other
                            pages my fan likes? What kind of
                            content are a section of our followers
                            excited about? What are my brand
                            advocates passionate about? Such
PREETHAM VENKKY             questions will help brands steer a more
Business Head               real-time strategy, as opposed to their
KRDS Asia                   reliance on the 'posting calendar'.
DigitalTrends2013.afaqs.com
  Brands will invest in
  content creation
                          Marketers will invest in creating
                          content that is exclusively tailored for
                          digital media. So far, their focus has
                          been on creating a 'critical mass' of
                          audience on social platforms. Large
                          investments were made on this pursuit
                          and many even took it to a 'million or
                          nothing' level. Now that they seem to
                          be more or less there, the question
                          being asked is: "if Facebook and
                          Twitter are our solutions, what is the
                          problem?". The answer invariably
                          includes 'telling the brand story' and it
                          is this deliberation that is driving
KARTHIK NAGARAJAN         content creation. Now that one of the
Head, Social Media        "bullish" brands has taken the jump
GroupM                    from 'stratos'sphere, others cant be far
                          away!
Brands will optimize                  DigitalTrends2013.afaqs.com

    their campaigns for
    mobile platforms       2013 would mark a paradigm shift in
                           the mindset of brands as they will move
                           beyond Facebook likes and twitter
                           hashtags. 2013 would be the year of
                           mobile, with an increasing number of
                           Indian brands optimising their
                           campaigns for the mobile platform. In
                           the last couple of years, we've already
                           witnessed a growth in brands looking
                           to go mobile. In 2013, we would
                           witness content and applications
                           specifically tailored for the mobile
                           ecosystem.

DAKSH SHARMA
Co-founder, Iffort
DigitalTrends2013.afaqs.com
       Brands will opt for
       multi-screen
                             Digital will no longer mean one screen. It
       strategies            will mean multiple screens - desktop,
                             laptop, tablet and cell phone. So far,
                             brands thought of digital as „one big
                             universe‟. Now, brands will need to learn
                             how to use this multiple-screen world, both
                             as a tool for customer segmentation (isn't
                             an iPad user by itself a very well
                             segmented consumer!) as well as in terms
                             of creating different content that enables
                             an optimum consumer experience,
                             depending on the type of screen the
                             consumer is using. For the last so many
                             years, I keep hearing the word
HAREESH TIBREWALA            „convergence‟ but actually, what seems to
Co-Founder and Joint CEO     be happening is more and more of
Social Wavelength            „divergence‟. One-size-fits-all never
                             worked. And, it never will!
Integrated digital                   DigitalTrends2013.afaqs.com
      marketing
      data will be in      While the digital media is the most
      demand               measurable, what it lacks is an
                           integrated data source that helps
                           marketers understand the overall
                           impact of their efforts in the digital
                           domain. Analytics for websites, digital
                           campaigns, social media properties and
                           mobile properties are all different
                           pieces of the data puzzle that need to
                           come together for better insights into
                           the consumer‟s behaviour and its
                           impact on the brand. With the
                           advancement of cookie-based
                           tracking, this is one area that will come
NAMRATA BALWANI            to the fore in 2013.
COO
Media2Win
Brands will go beyond
    Facebook Likes             2013 will be the year Indian brands
                               start taking Twitter seriously. Brands
                               will go beyond Facebook Likes (they
                               cost money and do not require
                               creativity or sometimes even a
                               strategy). Why Twitter? Because on
                               Twitter, measureability is simpler,
                               action is real time. Of course, you need
                               to be highly creative and committed. I
                               call it from Like to Live.




SHUBHO SENGUPTA
Digital Marketing Consultant
Instagram-
                                           DigitalTrends2013.afaqs.com
        driven
        engagements
        will come to the   With Instagram now available on
                           Android, thus lowering the barrier to
        party in 2013      entry, along with the meteoric rise of
                           Pinterest, expect digital marketing to
                           get a lot more visual in terms of
                           generating and soliciting content from
                           the crowd. The ecosystem is becoming
                           even more conducive, with Facebook
                           increasing the importance of visuals in
                           the News Feed. The world did not end
                           in 2012. So, will an Indian brand bring
                           alive the next visual meme in 2013?
                           Something certainly worth looking
                           forward to!
NAVIN KANSAL
Group Creative Director
Grey Digital
Marketers will                                DigitalTrends2013.afaqs.com

       opt for defined
       digital marketing             I think marketers will move from digital
                                     experimentation to defined digital
       strategy                      marketing strategy. They will stop doing
                                     „pilot tests‟ with digital media in 2013 and
                                     will have a defined digital marketing
                                     strategy next year. 2013 will see dedicated
                                     digital marketing budgets across a majority
                                     of sectors and categories.
                                     Marketers, according to me, have seen
                                     enough experimentation by their
                                     counterparts and now they have enough
                                     appetite to have a clearly defined digital
                                     marketing strategy for their brands.
                                     Agencies and media partners are also
RP SINGH                             working towards the same by assisting
Head – Digital, APAC & Middle East   brands to chalk out the role of digital media
McCann Erickson – Commonwealth       vehicles in their overall marketing efforts. I
                                     see that as a big trend emerging in 2013.
DigitalTrends2013.afaqs.com
        Web design will
        finally become
        device-agnostic   While mobility and associated
                          developments are sure to take centre-
                          stage, I believe Responsive Design is
                          set to permeate deeper into digital
                          asset development initiatives. New
                          scripts, clever CSS and of-course, the
                          rising popularity of HTML5 means that
                          web design will finally become device-
                          agnostic. While that clearly spells doom
                          for the now-unnecessary "WAP sites", I
                          also foresee Location Based Services
                          (LBS)-driven, purpose-led Apps
                          becoming more mainstream.

KAMAL KRISHNA
Managing Director
POSSIBLE (WPP Digital)
DigitalTrends2013.afaqs.com
    Smartphone
    advertising will evolve
    to Smart advertising      Advertisers today are adapting their
                              campaigns to the capabilities of
                              smartphones, and leveraging only 1 or 2
                              smartphone platforms v/s the broader
                              mobile ecosystem. As the medium
                              continues to rapidly demonstrate its
                              mass media potential, advertisers with
                              a smartphone-only strategy will miss
                              out on a large chunk of consumers. In
                              2013, there will be 200 million mobile
                              internet users in India, with 80 per cent
                              of them using mobile internet-enabled
                              feature phones. Advertisers will have to
                              invest time understanding the mobile
DIPPAK KHURANA                usage patterns, to create smart
CEO & Co-Founder              campaigns that will connect with
Vserv.mobi                    consumers, irrespective of which mobile
                              platform they use.
Brands will
Enterprise solution on mobile
                                                DigitalTrends2013.afaqs.com

       create mobile
will be big in 2013
       sites and mobile         As per my gumption, the coming year
       content                  will put mobile right in the forefront of
                                the digital marketing mix. Enterprise
                                solution on mobile for clients will kick
                                off in a big way, especially in the
                                service and finance sectors.
                                Smartphones will try to eat at least 50
                                per cent of market share of feature
                                phones sold next year. Data browsing
                                on mobile will continue to grow
                                rapidly, especially on feature
                                phones, which will gather close to 75
                                per cent of browsing share. Telcos will
                                try again to cash in on the mobile
AMIT LALL                       marketing space and will scout for
Head, Mobile Marketing          partners and opportunities to capitalise
Mobile2Win                      on this medium. App and voice market
                                will continue to grow rapidly.
DigitalTrends2013.afaqs.com
   Mobile advertising will
   start cannibalizing
                             2013 will carry the baton of being
   display advertising       called the 'Year of Mobile' (yes, for the
                             Nth time in a row). The mobile market
                             will grow by about 75 per cent over
                             2012. Apart from network-based buys,
                             the biggest growth will come in the
                             categories of cloud-based
                             entertainment, sports sponsorship and
                             mobile video. This will largely grow at
                             the cost of its oldest digital sibling,
                             online display. So, while digital will
                             grow as a category, mobile will be the
                             fastest-growing sub-category, at the
                             cost of online display, which will see
MADAN SANGLIKAR              its lowest growth since 2000. It's
Co-founder & CEO             rather unfortunate, since one would
AD2C                         not want the digital sub-categories to
                             cannibalise each other.
Contextual                                 DigitalTrends2013.afaqs.com
Contextual Marketing will
    Marketing will
become mainstream
    become
                               2013 will see contextual marketing go
    mainstream                 from being just a buzz word to being
                               an essential part of campaigns. The
                               Holy Grail of being able to deliver the
                               right message at the right place at the
                               right time will finally become
                               attainable, thanks to the rise of the
                               mobile phone. With more generic ads
                               bombarding consumers every day,
                               and data such as a consumer‟s
                               location and preferences now easily
                               available through the mobile phone,
                               brands will increasingly turn to
                               contextual marketing, leveraging
SATWICK SAXENA                 technologies like geo-fencing and
Business Head                  location-aware SMS to increase the
Thmbstrk (Indigo Consulting)   effectiveness and engagement of their
                               campaigns.
DigitalTrends2013.afaqs.com
    Social and mobile will
    be two big hits of
    2013                     Social media and mobile internet are going
                             to be the two big hits in India in 2013.
                             This will bring in unprecedented changes
                             in the way users communicate with brands
                             and online products (portals, online
                             services and such). This will change
                             marketing strategies in a big manner in
                             2013, and will pave the way for a new
                             kind of marketing in 2014. Needless to
                             add that mobile internet expansion will
                             bring in the local ecosystem as well. But, it
                             is not just the SoLoMo theory. For India, it
                             will be different due to high population
                             density and higher number of mobile
                             phones. E-commerce and physical
SANDEEP AMAR                 commerce, marketing campaigns and
Digital Media Expert         consumer interaction are going to be led
                             by mobile (local, which can help purchase
                             there and then) and social (participating
                             with friends). It will be a bit like the
                             social/mobile/commerce/marketing apps
                             such as Fancy and Pose – which are for
                             mobile, are great marketing tools
                             (especially Pose), have commerce built in
                             and the social element is phenomenal.
Social Media usage via
   Mobile will continue to
                             The trends India will see in 2013 are
   soar                      that social media usage via mobile will
                             continue to soar, and platforms that are
                             highly visual, intuitive, and made for on-
                             the-go engagement will be a step ahead
                             of the game. With so many people
                             hooked on to social and general
                             browsing on their phones, you can
                             expect both social and mobile
                             advertising to continue to rise in
                             prevalence and new formats being
                             created like pre-loads and pre-rolls
                             mainly in the form of short video or
                             animated content formats. Banners will
KUSHAL SANGHVI               continue to feel like interruption thus
Founder and CEO              rich media with video will have to play a
Span Digital                 larger part and so the key to a
                             successful digital advertising campaign
                             will be putting marketing messages
                             within popular social content, and
                             optimizing specially and separately for
                             mobile. Successful content will become
                             the ad, and vice versa.
Web Web will beheavily by
      will be used used                       DigitalTrends2013.afaqs.com

political parties political
      heavily by
      parties                 The web will be used heavily for
                              political campaigns. Especially since
                              we'll lead up to the 2014 Lok Sabha
                              elections. Suddenly every politician will
                              have a website, be on twitter, have his
                              election manifesto up on Youtube etc.
                              Nice time for an agency to specifically
                              set up a wing to handle such pitches
                              and campaigns.




EKALAVYA BHATTACHARYA
Head, Digital
MTV India
About us
afaqs! Campus (afaqsCampus.com) is
knowledge and training arm of afaqs.com.
                                                  Connect with us:
It conducts various Digital Marketing training
programs covering areas like online               Kapil Ohri
marketing, social media marketing, mobile         Mobile :+91-9958583401
marketing, search engine marketing and
web analytics.                                    Anshupriya Sharma
                                                  Mobile :+91-8130706789
afaqs! Campus has already trained more than
650 marketers and 600 B-School students           Email: campus@afaqs.com
in India.

Marketers from companies like
Whirlpool, Infosys, Nestle, American
Express, Nokia, ESPN, LG, Honeywell, IBM and
CNN have attended our programs.

B-School students from SIBM (Pune), FMS
(Delhi), ISB (Hyderabad), IMT (Ghaziabad), and
FORE have benefited from afaqs! Campus boot
camps and programs.

afaqs! Campus also publishes a book titled -The
Curious Digital Marketer.

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Digital Marketing Trends 2013

  • 1. Digital Marketing Trends 2013 Know what 40 experts predict about Digital Marketing in India
  • 2. More money will DigitalTrends2013.afaqs.com get routed to online video content in The emergence of pervasive computing 2013 and growth in mobility has taken video out of the big screen and there are strong signs of high growth of out of home video consumption. The change that video brings in behavior is more intense and complex, a new distribution More money will get system which is detached from publishing schedule, online video routed to duration of content - short format v/s long formats; a new breed of content - producers professionals, consumers or crowd sources; times-shifted television content TUSHAR VYAS - Managing Partner consumption; different screen size; not South Asia, GroupM only watched but interacted and shared; and interesting video content beyond language barrier (read Kolaveri/Gangnam). Internet video will help attract more advertising monies on the digital medium in the short run and also be the starting point for long term disruption.
  • 3. One-to-one DigitalTrends2013.afaqs.com marketing and location-based services will emerge 2013 is going to be an exciting year for digital marketers. The converged digital stronger media is coming into its own and will throw up many new possibilities. While SoLoMo will be the buzzword, one-to- one marketing and location-based services will take root. Database marketing will make advertisers reach Markets of One. In a device and platform-agnostic world, marketers will have to narrowcast their communication and reach out to an individual with a customised message. Location-based services or communication will also gain SANJAY TREHAN ground. As smartphone penetration Head increases, the handset will become a MSN India great new way to reach the consumer on the go, with a time and location- specific offer. Context will be the key driver here. Hurrah for the new world!
  • 4. Organic advertising DigitalTrends2013.afaqs.com will emerge stronger I believe custom branded content on the internet is emerging as a powerful way for brands to build long-term relationships with customers. The subtle placement of brand around subjects that matter to customers is the new way to create brand connect. We are already seeing the start of this trend, with brand messages becoming an integral part of the consumption experience. Take for example whatplatform Confidence of Digital Coke does with Coke will grow sellers Studio, building its brand through a community of music lovers, or what P&G is doing with Style Factor, a custom-branded site for women on Yahoo!. Today‟s highly connected NITIN MATHUR consumers are in the driver‟s seat. Senior Director and Head, Marketing Disruptive messaging is not as effective – Yahoo! India and Southeast Asia or tolerated – as it once was. Going forward, brands need to make advertising almost „organic‟ to the content the connected user demands. So, for instance, if a teenager is reading about a game console, a game publisher or console maker would like to inform them about a hot new release or version “then and there”.
  • 5. Brands will create DigitalTrends2013.afaqs.com mobile sites and mobile content The penetration of mobile devices is on the rise. In the next two years, a majority will access the internet from a mobile device. Language content will become more important as mobile internet penetration will be seen in Tier 2 and Tier 3 towns. Advertisers and brands have to recognise the exploding user base of mobile internet users. They need to have very good mobile sites before advertising on mobile properties. I have seen brands spending on mobile advertising, but when you click on the banner, it goes to their desktop site. BG MAHESH Their advertising spend is not getting Founder & Managing Director them any returns, for no fault of the Oneindia.in publisher. The monetisation from mobile devices has improved but it is still way too early days in India. Unless we see better advertising revenues from mobile sites and apps, it will become difficult for entrepreneurs to sustain. Burning VC money is not the answer.
  • 6. Internet will finally DigitalTrends2013.afaqs.com become a mass media in 2013 will be the year when more than 2013 200 million Indians will be online, and internet will emerge from being an urban elitist media to a mass media in its own right. It will be the year when marketers, entrepreneurs and carriers, all wake up to a new online Indian - one who doesn't speak English and accesses the internet primarily from his (and her!) mobile. Being relevant to this user and holding a meaningful conversation with her within the constraints of poor network bandwidth, GUNEET SINGH unsmart devices and non-standardized Head, Consumer Marketing Indic fonts/keyboards will challenge us Google India to think of a more visual and acoustic web, which will also need to be delivered in a light way. Real India will be ready for the internet in 2013. It will be fun to see who all in the current internet space are ready for it.
  • 7. DigitalTrends2013.afaqs.com Brands will focus more on owned If the immediate past has seen a focus content on distribution/discovery (search and social) and access (mobile), the immediate future will see a heightened focus on content: both user-generated and professionally created. Brands have begun to realise this need to create quality „owned content‟ in order to generate „earned media‟ and this is across content formats. 2013 will be the year in which content conversations are ignited to truly leverage the distribution and discovery of the digital landscape. RAJAN SRINIVASAN Sr. VP, Marketing Web18
  • 8. Confidence of DigitalTrends2013.afaqs.com Digital platform sellers will grow Digital platform sellers will grow in confidence and will stop trying to justify their existence versus other media. They will start focusing more on helping brands achieve market impact rather than focusing on cheaper costs. Apart from that I wish that creative guys will stop being scared of coming to digital medium and embrace it wholeheartedly. SHAILENDRA KATYAL Director,Marketing Lenovo India
  • 9. Time to bridge the DigitalTrends2013.afaqs.com gap between offline marketing and online One trend that we should observe is the use of digital tools to bridge the gap behavior between offline marketing and online behavior. Given large offline marketing spends, it is important to reduce the time and recall gap between customers seeing something offline and acting on it online. The emphasis will be on incorporating digital calls to action into typical offline media as well as better utilization of passive offline media through digital tools/platforms. Good examples are Woolworths (Australia) & Tesco (South Korea) using QR codes on MUKUL BAFANA offline advertising space such as subway Co-founder stations and wall panels. Customers are Jabong.com able to scan the codes and purchase on the go thereby increasing quick conversions while reducing drop off rates, time, and cost between awareness and purchase.
  • 10. CMO will be the DigitalTrends2013.afaqs.com new CTO 2013 will see the birth of a new marketing cadre -- the marketing techie -- who will hug technology rather than bovine digital campaigns. The marketing techie will collaborate with the technology department and will take active part in decisions which involves using technology to drive the sales and marketing processes. He will focus on leveraging technology to create suites (solutions) that will result in profitable business growth, as opposed to simply focusing on plain vanilla digital marketing efforts. By next winter, he will SRIDHAR B stake claims over the company's Head, Digital Marketing technology budget and will be granted UB Group effortlessly. Because the CMO will be the new CTO!.
  • 11. DigitalTrends2013.afaqs.com Local will become big Apart from more brands moving to include digital media in their overall media mix, local will become big. More apps will come around local, both social and mobile apps, and these will also gain usage from a consumer‟s point of view. The future is for niche rather than broad networks. SUMEET SINGH VP- Marketing, Strategic Alliances & Corp Comm. Naukri.com
  • 12. DigitalTrends2013.afaqs.com Marketing will be powered by UGC 2011-12 was about user generated content (UGC) but 2013 will be about companies officially seeking UGC. Companies will want users to write their experiences with the brand, make and upload videos of user experience, and write product reviews. They will begin selling to customers based on what others have said and not what they want Marketing will be powered by to say. UGC Brands will realise that people believe and relate to what other users have to say. This, however, will not follow a pure PAURUSH SONKAR testimonial route, but have a broader Deputy Chief Manager angle such as a customer spending a day L&T General Insurance in their office, customer visits to the factory/workshop, and showcasing a TVC made by a customer.
  • 13. App-vertising will DigitalTrends2013.afaqs.com explode 2013 will see an explosion of app- vertising in its true sense – integrating platform-agnostic apps as core to the brand experience. It will not be just about advertising within apps, it will be about building apps which will get advertised to connect, engage and build loyalty amongst consumers. With 2012 being the year of bringing the app marketplaces to masses across mobile OS platforms, 2013 should see more brand marketers trying to capitalise on this mass reach and „on the go‟ platform by providing utility-based or SANDEEP SINGH experiential apps. We have already Co-Founder and COO seen in 2012 that the landscape of the Freecultr.com app world is not restricted to mobile alone, it‟s getting well-integrated to TV as well – so you can imagine the potential!
  • 14. DigitalTrends2013.afaqs.com Content format will dictate media plans in 2013 One big trend in 2013 will be „Unified Theory of Content‟. Content will be seen in three simplistic blocks of video, text and audio, which will be the backbone of digital marketing, or any form of marketing. The explosion of devices and platforms that is happening around us will make us more focused on what is delivered to the end use, that is, content.Marketers will use this theory for a more clarified view of the media landscape, which is increasingly getting augmented through technology. A SEC A consumer will be reached by the same video BEERAJAAH SSWAIN content, planned through a tablet, as a VP lower SEC consumer, who gets the OMD Digital content through a feature phone. As technology helps us get the targeting and device/platform choices right, as we move along, the key will be the content - unified into three simplistic blocks of video, audio and text.
  • 15. More brands will DigitalTrends2013.afaqs.com explore online and real world One possible thing that will get traction integration in 2013 is the connection between the real world and the digital world. The „Internet of Things‟ is a term coined in the late „90s, but it is in the last couple of years that it started featuring in consumer engagement/experiences. Technologies like sensors that can detect body movements, capture data and map gestures are now helping multiple devices to interact with consumers and create engaging experiences. The most quoted example in this field is the work done by Nike. More brands will UNNY RADHAKRISHNAN experiment in these areas. At least some Head of Digital – South Asia of us are investing significantly in these Maxus (GroupM) areas.
  • 16. Post Click DigitalTrends2013.afaqs.com parameters will get more acceptance I see continued growth of Performance Advertising. I estimate that almost 70 per cent of all online spends in 2013 will be benchmarked on post-click performance parameters. Leading spenders will be online travel and e- commerce, followed by internet businesses like online listing and classifieds. There will be an interest from the traditional advertisers to explore online media for driving brand activation and contests, for which they will want to work on performance pricing metrics.I also envisage that brand advertising will ANURAG GUPTA be increasingly measured on post-click Founder & MD parameters like user engagement and DGM India bounce rates.
  • 17. DigitalTrends2013.afaqs.com Webisodes will be a reality in 2013 The year 2013 will see a much greater adoption of video as a medium of communication on the internet. Going beyond the pre-roll or the video banners, content is going to play a much larger role in video advertising. We will surely see content tailor-made to brands.We should see an increase in content on the lines of serials, with webisodes coming in as content like episodes on TV.Another important trend we see taking off next year and the coming years is a massive increase in the use of data for communication RATISH NAIR purposes, whether it is to target users or Co-Founder to use the data to create Ad Magnet relevant, intelligent and much more engaging brand communication.
  • 18. Automated Digital DigitalTrends2013.afaqs.com Media buying process will gain higher With the increase in India‟s internet acceptance population and average time spent online, we will see 30-35 per cent jump in page views. This will lead to a greater need of finding relevant audience via technology tools rather than manual placement hunt. It implies that the extent of automation in the digital media buying process will increase significantly. Data driven programmatic buying will lead to effective targeting and help advertisers save significant money (30-40%). SIDDHARTH PURI Business Head Tyroo Direct
  • 19. Sponsored video channels are coming soon The year 2013 will mark the first time a brand goes on to sponsor the launch of an exclusive online video channel on YouTube, partnering a major media content partner (with significant TV and internet content). While it‟s common on TV for brands to sponsor the launch of a programme, like for example Amul Masterchef, online will see the launch of a branded channel itself (for example, an online video travel channel with content produced by Rajshri/Balaji/Viacom sponsored by Jet Airways or Makemytrip). The antecedents for this REEM SAIED are already in place: massive Head - Digital Strategy & Alliances online/mobile video consumption (both Ad Magnet users and time spent), especially on YouTube, facilitated by better, cheaper broadband connectivity.
  • 20. DigitalTrends2013.afaqs.com Digital marketing will become very scientific One big prediction for 2013 is that digital marketing will get very scientific through the use of audience information. Display advertising technology has developed to the point where a viewer‟s digital behaviour can be anonymously identified and categorised into buckets. This will help advertisers confidently adopt digital media as a new way of reaching their TG. In addition to targeting people through TV, radio and print, advertisers will be able to show ads to specific audience clusters online by leveraging tools such as Data KIRAN GOPINATH Management Platforms and Retargeting. Founder Ozone Media
  • 21. DigitalTrends2013.afaqs.com The buzz word will be SoLoMo Next year, digital advertising will be all about SoLoMo – social, location and mobile. Mobile video will see a huge surge in demand and all brands will start thinking mobile applications vs. FB applications, which was the trend in 2012. AMIT BHARTIYA GM & VP, Mobile &ViziSense Komli Media
  • 22. DigitalTrends2013.afaqs.com Facebook will make Google feel giddy Facebook advertising will really begin to make its impact felt and create a strong and very effective alternative to Google. Via Facebook, you will be able to buy who you want, in the right frame of mind, for the right context and served the targeted purpose. Facebook will make Google feel giddy. ALOK KEJRIWAL Founder Games2Win
  • 23. Brands will dare DigitalTrends2013.afaqs.com to spend 100 per cent budget on Where we have seen digital getting 8- digital marketing 9 per cent of the marketing budgets, I predict that one of the major brands will shift their entire product launch budget to digital. Yes, 100 per cent of the budget! Either the category will be suitable to digital, or continuing economic stress may forbid the use of mainline media. Whatever be the reasons or the compulsions, we will see a major brand do a 100 per cent digital launch, at a fraction of the cost it would have taken to do anything in mainline! But, the successful launch SANJAY MEHTA will prove to be an inflexion point, and Co-founder and Joint CEO will inspire others to make significant Social Wavelength shifts to digital from their marketing budgets!
  • 24. Dual screen Dual screen phenomenon will DigitalTrends2013.afaqs.com emergephenomenon will stronger emerge stronger Recently, one of the user behavior that I have noticed is of people using their smartphones and tablets while watching television. It is not uncommon to notice most TV channels flashing their Facebook and Twitter signs whereby they are encouraging their viewers to remain connected with them in the online world as well. They are seeking feedback; they are building a conversation. Televison show --Satyameva Jayate-- really saw a huge trend of viewers reacting, commenting, sharing their feedback as each episode was unfolding.This presents an amazing opportunity for marketers. NIMESH SHAH Brands can leverage this behavior by Co-Founder encouraging users to share their stories, Windchimes Communications take feedback on their ad or simply entertain them from offline to online world.I see this dual screen phenomenon increasing rapidly in 2013.
  • 25. Brands will DigitalTrends2013.afaqs.com focus on integrated digital marketing Currently, digital strategies on social, strategy mobile, offsite and onsite are working in silos. Insights from all these initiatives are being looked at independently. But, the customer remains the same - he's just interacting with you at different touch points. 'Big Data' analysis will be used to integrate insights and will help find answers to the right questions. Which are the other pages my fan likes? What kind of content are a section of our followers excited about? What are my brand advocates passionate about? Such PREETHAM VENKKY questions will help brands steer a more Business Head real-time strategy, as opposed to their KRDS Asia reliance on the 'posting calendar'.
  • 26. DigitalTrends2013.afaqs.com Brands will invest in content creation Marketers will invest in creating content that is exclusively tailored for digital media. So far, their focus has been on creating a 'critical mass' of audience on social platforms. Large investments were made on this pursuit and many even took it to a 'million or nothing' level. Now that they seem to be more or less there, the question being asked is: "if Facebook and Twitter are our solutions, what is the problem?". The answer invariably includes 'telling the brand story' and it is this deliberation that is driving KARTHIK NAGARAJAN content creation. Now that one of the Head, Social Media "bullish" brands has taken the jump GroupM from 'stratos'sphere, others cant be far away!
  • 27. Brands will optimize DigitalTrends2013.afaqs.com their campaigns for mobile platforms 2013 would mark a paradigm shift in the mindset of brands as they will move beyond Facebook likes and twitter hashtags. 2013 would be the year of mobile, with an increasing number of Indian brands optimising their campaigns for the mobile platform. In the last couple of years, we've already witnessed a growth in brands looking to go mobile. In 2013, we would witness content and applications specifically tailored for the mobile ecosystem. DAKSH SHARMA Co-founder, Iffort
  • 28. DigitalTrends2013.afaqs.com Brands will opt for multi-screen Digital will no longer mean one screen. It strategies will mean multiple screens - desktop, laptop, tablet and cell phone. So far, brands thought of digital as „one big universe‟. Now, brands will need to learn how to use this multiple-screen world, both as a tool for customer segmentation (isn't an iPad user by itself a very well segmented consumer!) as well as in terms of creating different content that enables an optimum consumer experience, depending on the type of screen the consumer is using. For the last so many years, I keep hearing the word HAREESH TIBREWALA „convergence‟ but actually, what seems to Co-Founder and Joint CEO be happening is more and more of Social Wavelength „divergence‟. One-size-fits-all never worked. And, it never will!
  • 29. Integrated digital DigitalTrends2013.afaqs.com marketing data will be in While the digital media is the most demand measurable, what it lacks is an integrated data source that helps marketers understand the overall impact of their efforts in the digital domain. Analytics for websites, digital campaigns, social media properties and mobile properties are all different pieces of the data puzzle that need to come together for better insights into the consumer‟s behaviour and its impact on the brand. With the advancement of cookie-based tracking, this is one area that will come NAMRATA BALWANI to the fore in 2013. COO Media2Win
  • 30. Brands will go beyond Facebook Likes 2013 will be the year Indian brands start taking Twitter seriously. Brands will go beyond Facebook Likes (they cost money and do not require creativity or sometimes even a strategy). Why Twitter? Because on Twitter, measureability is simpler, action is real time. Of course, you need to be highly creative and committed. I call it from Like to Live. SHUBHO SENGUPTA Digital Marketing Consultant
  • 31. Instagram- DigitalTrends2013.afaqs.com driven engagements will come to the With Instagram now available on Android, thus lowering the barrier to party in 2013 entry, along with the meteoric rise of Pinterest, expect digital marketing to get a lot more visual in terms of generating and soliciting content from the crowd. The ecosystem is becoming even more conducive, with Facebook increasing the importance of visuals in the News Feed. The world did not end in 2012. So, will an Indian brand bring alive the next visual meme in 2013? Something certainly worth looking forward to! NAVIN KANSAL Group Creative Director Grey Digital
  • 32. Marketers will DigitalTrends2013.afaqs.com opt for defined digital marketing I think marketers will move from digital experimentation to defined digital strategy marketing strategy. They will stop doing „pilot tests‟ with digital media in 2013 and will have a defined digital marketing strategy next year. 2013 will see dedicated digital marketing budgets across a majority of sectors and categories. Marketers, according to me, have seen enough experimentation by their counterparts and now they have enough appetite to have a clearly defined digital marketing strategy for their brands. Agencies and media partners are also RP SINGH working towards the same by assisting Head – Digital, APAC & Middle East brands to chalk out the role of digital media McCann Erickson – Commonwealth vehicles in their overall marketing efforts. I see that as a big trend emerging in 2013.
  • 33. DigitalTrends2013.afaqs.com Web design will finally become device-agnostic While mobility and associated developments are sure to take centre- stage, I believe Responsive Design is set to permeate deeper into digital asset development initiatives. New scripts, clever CSS and of-course, the rising popularity of HTML5 means that web design will finally become device- agnostic. While that clearly spells doom for the now-unnecessary "WAP sites", I also foresee Location Based Services (LBS)-driven, purpose-led Apps becoming more mainstream. KAMAL KRISHNA Managing Director POSSIBLE (WPP Digital)
  • 34. DigitalTrends2013.afaqs.com Smartphone advertising will evolve to Smart advertising Advertisers today are adapting their campaigns to the capabilities of smartphones, and leveraging only 1 or 2 smartphone platforms v/s the broader mobile ecosystem. As the medium continues to rapidly demonstrate its mass media potential, advertisers with a smartphone-only strategy will miss out on a large chunk of consumers. In 2013, there will be 200 million mobile internet users in India, with 80 per cent of them using mobile internet-enabled feature phones. Advertisers will have to invest time understanding the mobile DIPPAK KHURANA usage patterns, to create smart CEO & Co-Founder campaigns that will connect with Vserv.mobi consumers, irrespective of which mobile platform they use.
  • 35. Brands will Enterprise solution on mobile DigitalTrends2013.afaqs.com create mobile will be big in 2013 sites and mobile As per my gumption, the coming year content will put mobile right in the forefront of the digital marketing mix. Enterprise solution on mobile for clients will kick off in a big way, especially in the service and finance sectors. Smartphones will try to eat at least 50 per cent of market share of feature phones sold next year. Data browsing on mobile will continue to grow rapidly, especially on feature phones, which will gather close to 75 per cent of browsing share. Telcos will try again to cash in on the mobile AMIT LALL marketing space and will scout for Head, Mobile Marketing partners and opportunities to capitalise Mobile2Win on this medium. App and voice market will continue to grow rapidly.
  • 36. DigitalTrends2013.afaqs.com Mobile advertising will start cannibalizing 2013 will carry the baton of being display advertising called the 'Year of Mobile' (yes, for the Nth time in a row). The mobile market will grow by about 75 per cent over 2012. Apart from network-based buys, the biggest growth will come in the categories of cloud-based entertainment, sports sponsorship and mobile video. This will largely grow at the cost of its oldest digital sibling, online display. So, while digital will grow as a category, mobile will be the fastest-growing sub-category, at the cost of online display, which will see MADAN SANGLIKAR its lowest growth since 2000. It's Co-founder & CEO rather unfortunate, since one would AD2C not want the digital sub-categories to cannibalise each other.
  • 37. Contextual DigitalTrends2013.afaqs.com Contextual Marketing will Marketing will become mainstream become 2013 will see contextual marketing go mainstream from being just a buzz word to being an essential part of campaigns. The Holy Grail of being able to deliver the right message at the right place at the right time will finally become attainable, thanks to the rise of the mobile phone. With more generic ads bombarding consumers every day, and data such as a consumer‟s location and preferences now easily available through the mobile phone, brands will increasingly turn to contextual marketing, leveraging SATWICK SAXENA technologies like geo-fencing and Business Head location-aware SMS to increase the Thmbstrk (Indigo Consulting) effectiveness and engagement of their campaigns.
  • 38. DigitalTrends2013.afaqs.com Social and mobile will be two big hits of 2013 Social media and mobile internet are going to be the two big hits in India in 2013. This will bring in unprecedented changes in the way users communicate with brands and online products (portals, online services and such). This will change marketing strategies in a big manner in 2013, and will pave the way for a new kind of marketing in 2014. Needless to add that mobile internet expansion will bring in the local ecosystem as well. But, it is not just the SoLoMo theory. For India, it will be different due to high population density and higher number of mobile phones. E-commerce and physical SANDEEP AMAR commerce, marketing campaigns and Digital Media Expert consumer interaction are going to be led by mobile (local, which can help purchase there and then) and social (participating with friends). It will be a bit like the social/mobile/commerce/marketing apps such as Fancy and Pose – which are for mobile, are great marketing tools (especially Pose), have commerce built in and the social element is phenomenal.
  • 39. Social Media usage via Mobile will continue to The trends India will see in 2013 are soar that social media usage via mobile will continue to soar, and platforms that are highly visual, intuitive, and made for on- the-go engagement will be a step ahead of the game. With so many people hooked on to social and general browsing on their phones, you can expect both social and mobile advertising to continue to rise in prevalence and new formats being created like pre-loads and pre-rolls mainly in the form of short video or animated content formats. Banners will KUSHAL SANGHVI continue to feel like interruption thus Founder and CEO rich media with video will have to play a Span Digital larger part and so the key to a successful digital advertising campaign will be putting marketing messages within popular social content, and optimizing specially and separately for mobile. Successful content will become the ad, and vice versa.
  • 40. Web Web will beheavily by will be used used DigitalTrends2013.afaqs.com political parties political heavily by parties The web will be used heavily for political campaigns. Especially since we'll lead up to the 2014 Lok Sabha elections. Suddenly every politician will have a website, be on twitter, have his election manifesto up on Youtube etc. Nice time for an agency to specifically set up a wing to handle such pitches and campaigns. EKALAVYA BHATTACHARYA Head, Digital MTV India
  • 41. About us afaqs! Campus (afaqsCampus.com) is knowledge and training arm of afaqs.com. Connect with us: It conducts various Digital Marketing training programs covering areas like online Kapil Ohri marketing, social media marketing, mobile Mobile :+91-9958583401 marketing, search engine marketing and web analytics. Anshupriya Sharma Mobile :+91-8130706789 afaqs! Campus has already trained more than 650 marketers and 600 B-School students Email: campus@afaqs.com in India. Marketers from companies like Whirlpool, Infosys, Nestle, American Express, Nokia, ESPN, LG, Honeywell, IBM and CNN have attended our programs. B-School students from SIBM (Pune), FMS (Delhi), ISB (Hyderabad), IMT (Ghaziabad), and FORE have benefited from afaqs! Campus boot camps and programs. afaqs! Campus also publishes a book titled -The Curious Digital Marketer.