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Service Solutions to Changing Lives Tracey Roose Chief Executive: Age UK Cornwall and the Isles of Scilly
Overview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Understanding Cornwall  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Produced by Cornwall Council
Impact of reforms ,[object Object],[object Object],[object Object],[object Object],[object Object],www.cartoonstock.com
Experiences Age is just a label Always see the person, not the patient Older people are individuals, not a collection We have seen it all before, so ask us for solutions How do we change the view that the professional always knows best? Lets work together to find a better future We want to be listened to How do we bridge communication between generations? Why do so many people come up my garden path?
Opportunities for Change ,[object Object],[object Object],[object Object],[object Object],www.cartoonstock.com
Changing Lives - Our Principals ,[object Object],Underpinned through the coproduction of services Mainstreaming prevention throughout Shared understanding of multiple outcomes  ,[object Object],Reshaping not layering policy design and delivery Build social capital, bonding and bridging Building a network of delivery “agents” Support emerging innovation from interactions ,[object Object],Understand boundary dynamics, institutional and communities of place, interest, need and practice Adding value without adding layers
Our Approach
Practical Developments ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Making a difference ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.cartoonstock.com
Multiple Outcomes
Lessons Learned ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.cartoonstock.com

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Changing Lives Through Service Solutions

  • 1. Service Solutions to Changing Lives Tracey Roose Chief Executive: Age UK Cornwall and the Isles of Scilly
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  • 5. Experiences Age is just a label Always see the person, not the patient Older people are individuals, not a collection We have seen it all before, so ask us for solutions How do we change the view that the professional always knows best? Lets work together to find a better future We want to be listened to How do we bridge communication between generations? Why do so many people come up my garden path?
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