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Branding projects
    Creating identity & ownership your
           team can get behind
                    Your presenter is:
            Alison Sigmon, M.Ed., LPC, PMP
1
What’s on tap for our time together today…


       Cost of failure of projects

       Why don’t they Likemy project

       Brand? Isn’t that for the biz…

       Why bother? We’re too busy

       Okay, we’re in…so NOW what

       Tips, best practice to get ‘em behind the project

       Wrap it up!


 2
Cost of failure of projects
     Tons of time, training, and money have been invested in ensuring
     project management processes are in place and people know how to
     use them. And yet projects still fail.

                                    • A study reviewed 10,640 projects from
                                    200 companies in 30 countriesfound
                                    only2.5% of the companies
                                    successfully completed 100% of their
                                    projects.

                                    • A separate study analyzed 1,471 IT
                                    projects and found the average overrun
                                    was 27%, but1:6projects had a
                                    costoverrun of 200%and a schedule
                                    overrun of70%.
                                    Source: http://gmj.gallup.com/content/152429/cost-bad-project-management.aspx




 3
How


4
There are a variety of reasons this happens on the functional
side and behavioral side of project management.

Today we’ll focus on the behavioral side because if we
address that then most of the time the functional side will fall
into place.

 5
Why don’t they Like my project…




                                  It’s not that
                                    they don’t
                                      like your
                                        project


6
Maybe it’s just that they…

                         • Don’t understand it
                         • Are super busy
                         • Have higher priority work
                         • Don’t see the value
                         • Consider it not very compelling
                         • Think it’ll take too much time
                         • Believe there’s not much to gain
                         • Aren’t confident it’ll be successful
                         • Think it will create more work and
                         less value when launched
                         • Believe it’s a pet project
                         • The processes are a nightmare



7
Question that makes you go hmmm…




                         Now, why on
                         Earth would
                         they EVER,
                         EVER think any
                         of those things?


8
Rock star projects…

      Let’s admit it. Some projects are more fun, cutting
      edge, and even glamorous to work on…

                         High profile
                     Big business value
                Chances of success are high
               They have management support
                Clear vision, mission, & cash
                     Promises are kept
                          Super cool

      All of these things offer something akin to a product or
      businessBrand. Stakeholders typically want to be part of
      that action…Don’t you?
 9
Brand? Isn’t that for the biz




                                            BRAND
                                        Not just for
                                business anymore…
 10
What is brand anyway…

                        Brand is vast, deep, and time
                        consuming to manage,
                        and our attitude about it
                        comes own to our personal
                        experience with it.

                        If it’s positive, we feel trust
                        and accountability.

                        If it’s negative, we do
                        whatever we can to get
                        way from it, reject it, etc.

11
But brand is more than…

                                    Taste




Tagline or Catchphrase


                                                                   Name,
                                                                   Logo,
                                       Sounds                      Color




  Smells


                   Performance, movement        Shapes, Graphics
Brand is a personal experience




Brand is a kind of personality that creates identity
others immediately recognize and connect with.

It’s behavioral and psychological. Our thoughts,
mental images, feelings, values, perceptions, hopes,
experiences, and attitudes all contribute to brand
experience.

It represents us.          It reflects us.   It inspires us.

 13
Why bother? We’re too busy




                               Guess what…maybe
                             the process pieces are
                                      already there
 14
Characteristics of brand
        • Compelling vision                                    • Follow through
        • Strategic purpose                                    • Commitment
        • Driving mission                                      • Focus
        • Why it matters – So what                             • Consistency & Trust
        • Clear goals                                          • Status
        •Benefits                                              • Workflow




                         Identification             Promise


                        Differentiation Relationship
        • Unique                                           • Emotional connection
        • Accountability                                   • Engagement
        • Characteristics that make it                     • Inclusion
        unique and special                                 • Communication
        • Roles, responsibilities                          • Monitor, respond to
        • Values, clear objectives                         changes
        • Timing                                           • Watching trends, shifts

                                         Sound familiar…
 15
Characteristics of projects
       • Compelling vision                                    • Follow through
       • Strategic purpose                                    • Commitment
       • Driving mission                                      • Focus
       • Why it matters – So what                             • Consistency & Trust
       • Clear goals                                          • Status
       •Benefits                                              • Workflow



                                Initiating         Executing
                            Identification         Promise

                                Planning Controlling
                           Differentiation Relationship
       • Accountability                                       • Emotional connection
       • Roles, responsibility                                • Engagement
       • Characteristics that make it unique and              • Inclusion
       special                                                • Communication
       • Values, clear objectives                             • Monitor, respond to
       • Timing                                               changes
                                                              • Watching trends, shifts

                                    Sound familiar…yes it does.
 16
Connect the dots…
                    The net-net…
                    Creating a brand for a
                    product or service is not
                    that different from good
                    project management
                    practice.

                    The key is in what you do
                    & focus on. If the project is
                    considered second tier
                    connect the dots to
                    make it a first tier.
17
Okay, we’re in so NOW what




                             Use your tools…

 18
Project pressures may have PMs too focused on the processes, tasks of the project.
Result? The things that keep stakeholders connected, engaged are stripped out.

Create a compelling story and use it as a touchstone throughout the project.

                                                         Burning Platform

                                                         •Share the why
                                                         • Business Need
                                                         • Feasibility
                                                         •Risks of doing/not doing
                                                         the projects
                                                         • Project Charter
                                                         •Benefits
                                                         • Current State
                                                         •Opportunities leveraged
                                                         • Future state

                                                         Not sure?
                                                         What are you waiting
                                                         for…go get what you
                                                         need.



19
Your strength as a project manager is not just in numbers, workflow, and reports. It’s
in emotional connection, big picture thinking, and influence. To do this you have to
stay slightly ahead of your stakeholders.


                                                            WIIFT

                                                            •Know their motivations
                                                            • Respond to what they
                                                            care about
                                                            •Keep the big picture in
                                                            mind
                                                            • Understand their
                                                            passions& interests
                                                            • Figure out how they feel
                                                            valued
                                                            • Be thoughtful but
                                                            focused

                                                            Not sure?
                                                            Pay attention. Go ask.




20
And it’s good to literally   & figuratively do a few of these for your project too…


                                          Taste




Tagline or Catchphrase


                                                                         Name,
                                                                         Logo,
                                             Sounds                      Color




   Smells


                    Performance, movement             Shapes, Graphics
Hot tips, best practice to get ‘em on board




                                              Putting it all in
                                                    motion…
22
How to connect the dots…


                           “Too often senior leaders say that
                           innovation is a strategic priority,
                           but when it comes to allocating
                           resources and creating the time
                           and space for innovation to occur and
                           thrive, many de-prioritize it in
                           favor of shorter term (and often
                           smaller financial) wins…business unit
                           teams have to be really ambitious
                           and your senior management has to
                           be committed, supportive, and
                           hungry. It can’t be one or the other.”
                           Source: http://www.fastcodesign.com/1669216/five-new-rules-for-a-winning-brand-
                           launch




23
If it were easy…




     If it were easy to create a brand experience, everybody would be doing it!
     But even for companies launching a new brand, it’s not easy to do.

     • Creating a new brand expensive& challenging
     •Innovation & doing things differently can be scary
     • New product launch numbers aren’t inspiring: only 25% of new products
     generate more than $7.5 million in sales in their first year. Only 3% achieve $50
     million or more. Source: http://www.fastcodesign.com/1669216/five-new-rules-for-a-winning-brand-launch
24
5 P’s from “Why Every Project Needs a Brand”




                   http://sloanreview.mit.edu/the-magazine/2011-summer/52416/why-every-project-needs-a-brand-and-how-to-create-one/



25
How to connect the dots…think differently

                              It all starts with you and the project
                              team.

                              •Challenge each other & don’t take it
                              personally when you don’t agree
                              •Create personal meaning
                              • Think outside the box
                              • T-shaped thinking
                              • Go get what you need to build
                              interest and enthusiasm
                              •Connect the dots
                              • Take a nod from non-project
                              management processes
                              • Sell it, promote it as you would to a
                              customer
                              • Remember: excitement is infectious
                              •Attitude matters
                              • Pictures are worth a 1000 words


26
Wrapping it up


 Some projects naturally have brand qualities. Those that
  don’t can. It starts with you.

 Brand identity creates an emotional connection that can
  inspire others

 Project pressures create a risk of depersonalizing the
  experience

 Tools and skills are there but you gotta use them




                                Questions???
27
Thank you!
     Alison Sigmon, M.Ed, LPC, PMP

      asigmon@systemation.com

         Twitter @alisonsigmon

     www.slideshare.net/ahsigmon


28

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Branding projects: Creating identity & ownership your team can get behind

  • 1. Branding projects Creating identity & ownership your team can get behind Your presenter is: Alison Sigmon, M.Ed., LPC, PMP 1
  • 2. What’s on tap for our time together today…  Cost of failure of projects  Why don’t they Likemy project  Brand? Isn’t that for the biz…  Why bother? We’re too busy  Okay, we’re in…so NOW what  Tips, best practice to get ‘em behind the project  Wrap it up! 2
  • 3. Cost of failure of projects Tons of time, training, and money have been invested in ensuring project management processes are in place and people know how to use them. And yet projects still fail. • A study reviewed 10,640 projects from 200 companies in 30 countriesfound only2.5% of the companies successfully completed 100% of their projects. • A separate study analyzed 1,471 IT projects and found the average overrun was 27%, but1:6projects had a costoverrun of 200%and a schedule overrun of70%. Source: http://gmj.gallup.com/content/152429/cost-bad-project-management.aspx 3
  • 5. There are a variety of reasons this happens on the functional side and behavioral side of project management. Today we’ll focus on the behavioral side because if we address that then most of the time the functional side will fall into place. 5
  • 6. Why don’t they Like my project… It’s not that they don’t like your project 6
  • 7. Maybe it’s just that they… • Don’t understand it • Are super busy • Have higher priority work • Don’t see the value • Consider it not very compelling • Think it’ll take too much time • Believe there’s not much to gain • Aren’t confident it’ll be successful • Think it will create more work and less value when launched • Believe it’s a pet project • The processes are a nightmare 7
  • 8. Question that makes you go hmmm… Now, why on Earth would they EVER, EVER think any of those things? 8
  • 9. Rock star projects… Let’s admit it. Some projects are more fun, cutting edge, and even glamorous to work on… High profile Big business value Chances of success are high They have management support Clear vision, mission, & cash Promises are kept Super cool All of these things offer something akin to a product or businessBrand. Stakeholders typically want to be part of that action…Don’t you? 9
  • 10. Brand? Isn’t that for the biz BRAND Not just for business anymore… 10
  • 11. What is brand anyway… Brand is vast, deep, and time consuming to manage, and our attitude about it comes own to our personal experience with it. If it’s positive, we feel trust and accountability. If it’s negative, we do whatever we can to get way from it, reject it, etc. 11
  • 12. But brand is more than… Taste Tagline or Catchphrase Name, Logo, Sounds Color Smells Performance, movement Shapes, Graphics
  • 13. Brand is a personal experience Brand is a kind of personality that creates identity others immediately recognize and connect with. It’s behavioral and psychological. Our thoughts, mental images, feelings, values, perceptions, hopes, experiences, and attitudes all contribute to brand experience. It represents us. It reflects us. It inspires us. 13
  • 14. Why bother? We’re too busy Guess what…maybe the process pieces are already there 14
  • 15. Characteristics of brand • Compelling vision • Follow through • Strategic purpose • Commitment • Driving mission • Focus • Why it matters – So what • Consistency & Trust • Clear goals • Status •Benefits • Workflow Identification Promise Differentiation Relationship • Unique • Emotional connection • Accountability • Engagement • Characteristics that make it • Inclusion unique and special • Communication • Roles, responsibilities • Monitor, respond to • Values, clear objectives changes • Timing • Watching trends, shifts Sound familiar… 15
  • 16. Characteristics of projects • Compelling vision • Follow through • Strategic purpose • Commitment • Driving mission • Focus • Why it matters – So what • Consistency & Trust • Clear goals • Status •Benefits • Workflow Initiating Executing Identification Promise Planning Controlling Differentiation Relationship • Accountability • Emotional connection • Roles, responsibility • Engagement • Characteristics that make it unique and • Inclusion special • Communication • Values, clear objectives • Monitor, respond to • Timing changes • Watching trends, shifts Sound familiar…yes it does. 16
  • 17. Connect the dots… The net-net… Creating a brand for a product or service is not that different from good project management practice. The key is in what you do & focus on. If the project is considered second tier connect the dots to make it a first tier. 17
  • 18. Okay, we’re in so NOW what Use your tools… 18
  • 19. Project pressures may have PMs too focused on the processes, tasks of the project. Result? The things that keep stakeholders connected, engaged are stripped out. Create a compelling story and use it as a touchstone throughout the project. Burning Platform •Share the why • Business Need • Feasibility •Risks of doing/not doing the projects • Project Charter •Benefits • Current State •Opportunities leveraged • Future state Not sure? What are you waiting for…go get what you need. 19
  • 20. Your strength as a project manager is not just in numbers, workflow, and reports. It’s in emotional connection, big picture thinking, and influence. To do this you have to stay slightly ahead of your stakeholders. WIIFT •Know their motivations • Respond to what they care about •Keep the big picture in mind • Understand their passions& interests • Figure out how they feel valued • Be thoughtful but focused Not sure? Pay attention. Go ask. 20
  • 21. And it’s good to literally & figuratively do a few of these for your project too… Taste Tagline or Catchphrase Name, Logo, Sounds Color Smells Performance, movement Shapes, Graphics
  • 22. Hot tips, best practice to get ‘em on board Putting it all in motion… 22
  • 23. How to connect the dots… “Too often senior leaders say that innovation is a strategic priority, but when it comes to allocating resources and creating the time and space for innovation to occur and thrive, many de-prioritize it in favor of shorter term (and often smaller financial) wins…business unit teams have to be really ambitious and your senior management has to be committed, supportive, and hungry. It can’t be one or the other.” Source: http://www.fastcodesign.com/1669216/five-new-rules-for-a-winning-brand- launch 23
  • 24. If it were easy… If it were easy to create a brand experience, everybody would be doing it! But even for companies launching a new brand, it’s not easy to do. • Creating a new brand expensive& challenging •Innovation & doing things differently can be scary • New product launch numbers aren’t inspiring: only 25% of new products generate more than $7.5 million in sales in their first year. Only 3% achieve $50 million or more. Source: http://www.fastcodesign.com/1669216/five-new-rules-for-a-winning-brand-launch 24
  • 25. 5 P’s from “Why Every Project Needs a Brand” http://sloanreview.mit.edu/the-magazine/2011-summer/52416/why-every-project-needs-a-brand-and-how-to-create-one/ 25
  • 26. How to connect the dots…think differently It all starts with you and the project team. •Challenge each other & don’t take it personally when you don’t agree •Create personal meaning • Think outside the box • T-shaped thinking • Go get what you need to build interest and enthusiasm •Connect the dots • Take a nod from non-project management processes • Sell it, promote it as you would to a customer • Remember: excitement is infectious •Attitude matters • Pictures are worth a 1000 words 26
  • 27. Wrapping it up  Some projects naturally have brand qualities. Those that don’t can. It starts with you.  Brand identity creates an emotional connection that can inspire others  Project pressures create a risk of depersonalizing the experience  Tools and skills are there but you gotta use them Questions??? 27
  • 28. Thank you! Alison Sigmon, M.Ed, LPC, PMP asigmon@systemation.com Twitter @alisonsigmon www.slideshare.net/ahsigmon 28

Editor's Notes

  1. Branding does not rest solely with a company. Brand offers unique value that people can get excited about and get behind. A project with a branded identity creates clarity and ownership among stakeholders. Get some tips for creating a compelling project brand that will rally teams for even the less popular projects.
  2. http://www.flickr.com/photos/7855449@N02/sets/72157606844282993/