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Strategies and Tools to Enhance Performance and Patient Safety
Ice Breaker
Sue Sheridan Video
Video Discussion ,[object Object],[object Object],[object Object], … Improved teamwork and communications… Ultimately, a culture of safety
Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object],
Teamwork Is All Around Us
Introduction ,[object Object], Curriculum Contributors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object], Team Strategies & Tools to Enhance Performance & Patient Safety
The Components of a Patient Safety Program
Course Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Introductions and Exercise: Magic Wand If I had a “ Magic Wand ” and could make changes within my unit or facility in the areas of patient quality and safety …
Why Do Errors Occur — Some Obstacles ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object], ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quality in Australian Healthcare Study ,[object Object],[object Object],[object Object],[object Object],[object Object], Cost associated with medical errors is $ 2 Billion per year (pre 2000) Action : Reporting of Sentinel Events Root Cause Analysis/ AIMS analysis Patient Safety Report Safety and Quality Projects – Clinical Practice Improvement Human Factors Engineering SA S&Q Council Action Areas Commission Priorities
Medical Errors Still Claiming Many Lives ,[object Object],[object Object]
Why Teamwork and Communication? ,[object Object],[object Object],[object Object],[object Object],[object Object],
Sentinel Events in Victoria – contributing factors from RCA ,[object Object],[object Object],[object Object],Communication was cited in sentinel events RCA reports as a major contributing factor from 2002/03 (16% of reports) to 2008/09 (20% of reports) and related to: 1. www.health.vic.gov.au/clinrisk/downloads/sentinel_event_program_0809.pdf (accessed 27/9/2010)
What Comprises Team Performance? Knowledge Cognitions “Think” … team performance is a science…consequences of errors are great… Attitudes Affect “Feel” Skills Behaviors “Do”
Outcomes of Team Competencies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],
Teamwork Actions ,[object Object],[object Object],[object Object],[object Object],[object Object], “ High-performance teams create a safety net for your healthcare organization as you promote a culture of safety."

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