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KAIXO
Marketing Experiments

   To test the interest of our target customers
Target customers/Channel
Social Media
Google Adwords
Travelers Magazines
Specialized Blogs
Incoming Tourism Website
Basque communities abroad
Tourism Trade Fair
Incoming travel agencies in the Basque Country
Retail travel agencies in the country of origin: UK and France
Foreign Tour Operators: UK and France
Public Tourism Organization of the Basque Country: Basque Tour
Spanish Public Tourism Organization: Turespaña
International Exchange Programs
Basque Lectures Abroad
Business Schools
Google Adwords

   We are to open a google adwords campaign
    to bring traffic to our site. This campaign will
    be segmented in order to basque interests
    and cultural interests, so we get to our
    potential consumers.
   The invest that we will be made is around 50
    euros throught out a week.
Social Media
   FACEBOOK. We are going to open a facebook fan page, as people don’t know
    us we have to pay advertising on facebook to get traffic to our fan page. Our fan
    page is going to link to our site in each picture, in the info about us, in our wall,
    so people can come visit our site.

   The advertising campaign on Facebook, we will invest 15 euros telling people to
    come and join our fan page. This will last for a week. This will be segment by
    interest on culture and travels.

   As we are new on facebook, we are going to start following pages as Travel
    magazines, Culture magazines, Culture and Travel initiative and so on. So we
    can write in their walls and invite them first to our website and then to our fan
    page.

   TWITTER. As on facebook we will open a twitter profile, prepare with the info
    and links we need to bring them to our site. Also we will teet with mentions to
    invite Travel and/or cultural magazines, Travel/cultural Initiatives and so on, to
    our site.
Travelers Magazines

   We will email to all the writers and workers of
    these type of magazines so we can invite
    them to visit our site by a video edited and
    presented by us. We have to do a great effort
    to get those emails opened.
International Exchange Programs and
Basque Lectures Abroad
   As we have planed with Travelers
    Magazines, we will email the group of
    persons responsible of this Programs, so we
    can invited them to visit our site.
   We also will ask them to publish our initiative
    in their newsletters so we can have the
    feedback of their subscribers
Business Schools

   We are going to follow the same strategic,
    email the group of professionals that are
    behind and invite them to visit our site.
Specialized Blogs

   Choose the five most important travel and culture blogs and
    publish banner ads.
   Get in touch with twenty bloggers related to culture, travel and
    specific discipline. Show them our project and manage to publish
    a post about KaiXo.
   Advertise KaiXo in some interesting blogs through promoted
    posts.
   Get in touch with journalists, who have a blog about travel or
    culture and work in international media, and show KaiXo. Invite
    them to register on our website if they are interested in taking
    part in the Blog Trip that we are going to organize.
   Take an active part in different blogs through comments.
Incoming Tourism Website

   Send an email with the KaiXo’s presentation
    and manage to publish information about our
    project on its newsletter.
   Manage to appear in these website as
    recommendation to get to know Basque
    Country.
Basque Communities abroad

   Send an email and the KaiXo’s presentation to
    Basque communities abroad.
   Organize a video conference with the Basque
    associations abroad and the Basque centers so as
    to explain members of these organizations our
    project.
   Invite Basque centers representatives to register on
    our website if they are interested in taking part in the
    package tour that we are going to organize.
   Ask administrator of Official Basque Centers
    website for publishing our project.
Tourism Trade Fair

   Attend Tourism Trade Fair to make contacts.
    Manage to visit our website the visitors and
    exhibitor.
   Advertisiments in the magazine of Tourism
    Trade Fair.
Incoming travel agencies ion the
Basque country
       Conduct mailing campaigns to incoming
        agencies in the Basque Country inviting
        them to leave their email in exchange for
        receiving an invitation to our opening event.
        Face to face visits to incoming agencies in
         the Basque Country: Introduce our site and
         encourage them to visit it in case they want to
         obtain an invitation to our opening event.
RETAIL TRAVEL AGENCIES IN
THE COUNTRY OF ORIGIN: UK,
FRANCE.
   Phone call to selected travel agencies (experienced in
    organising cultural trips or specialised in the Basque
    Country) and introduce ourselves. Once they know a bit of
    us, let them know about our opening event and invite
    them to register in our site in case they would like to
    follow it online. Support our phone call with an email
    afterwards.
   Invite these companies to be our friends in our Facebook
    fan page.
   Encourage them to participate in the Facebook raffle of an
    orientation trip to the Basque Country.
FOREIGN TOUR OPERATOR:

        Phone call to tour operators specialised in
         cultural trips to introduce our project. Invite them
         to leave their contact details in our site in case
         they are willing to receive our visit to know each
         other.
       Example: Martin Randall Travel:
        http://www.martinrandall.com/
PUBLIC TOURISM ORGANIZATION OF
THE BASQUE COUNTRY: BASQUETOUR
   Create an article to request it´s publication in the monthly guide "Disfrutar de Euskadi ".
    Encourage Basquetour to visit our website and let the e-mail to continue receiving our
    articles.
   Participate in all Basque Government's social profiles by posting a call to action: visit
    our page. These are the channels:
   Basque Country thematic YouTube channel.
    “viajando por Euskadi” forum.
   Mailing volunteering to host the next fam trip or press trip they promote ( the
    government). Let them know that if they are interested they can leave their email at our
    site and we will contact them.
   Perform tracking where the Basque Government advertises and put there a banner that
    links to our website.
   Send a company video presentation where it's indicated that for more information they
    can leave their email on the web to receive more info.
   Participar en la comunidad virtual de embajadores de Euskadi proponiendo planes en
    nombre de Kaixo (http://www.euskadisaboreala.es/es/) enlazando a nuestra web.
   Participate in the virtual community of "ambassadors of the Basque Country"
    (http://www.euskadisaboreala.es/es/) suggesting things to do and see in the Basque
    Country. Publish all our suggestions with a link to our website.
SPANISH PUBLIC TOURISM ORGANIZATION:
TURESPAÑA (Instituto de Turismo de España)

   Mailing ofreciéndonos a organizar el siguiente fam
    trip press trip que se promueva desde Turespaña
    al País Vasco. Aclarar que si están interesados
    dejen su dirección en la web y nos pondremos en
    contacto con ellos.
   Emailing volunteering to host the next fam trip or
    press trip arranged by Turespaña in the Basque
    Country. Let them know that if they are interested
    they can leave their email at our site and we will
    contact them.
FEEDBACK ANALYSIS
   Google Analytics
   KPI’s
   Google Adwords Rates
   Facebook Advertise Rates
Google Analytics

   This tool will help us to prove if we woke up
    an interest on our potential      consumers.

We will focused on:

       Unique visitors
       Rebound Rate
   This indicators will help us to know the
    feedback that we are going to have out of
    our website (off line).
       -Number of phone calls (with the aim to
       get more info)
       -Number of mails answered
       -Number of messages left on our fan page
       or Twitter account

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Marketing Experiments to Test Interest in Kaixo Cultural Experiences

  • 2. Marketing Experiments To test the interest of our target customers
  • 3. Target customers/Channel Social Media Google Adwords Travelers Magazines Specialized Blogs Incoming Tourism Website Basque communities abroad Tourism Trade Fair Incoming travel agencies in the Basque Country Retail travel agencies in the country of origin: UK and France Foreign Tour Operators: UK and France Public Tourism Organization of the Basque Country: Basque Tour Spanish Public Tourism Organization: Turespaña International Exchange Programs Basque Lectures Abroad Business Schools
  • 4. Google Adwords  We are to open a google adwords campaign to bring traffic to our site. This campaign will be segmented in order to basque interests and cultural interests, so we get to our potential consumers.  The invest that we will be made is around 50 euros throught out a week.
  • 5. Social Media  FACEBOOK. We are going to open a facebook fan page, as people don’t know us we have to pay advertising on facebook to get traffic to our fan page. Our fan page is going to link to our site in each picture, in the info about us, in our wall, so people can come visit our site.  The advertising campaign on Facebook, we will invest 15 euros telling people to come and join our fan page. This will last for a week. This will be segment by interest on culture and travels.  As we are new on facebook, we are going to start following pages as Travel magazines, Culture magazines, Culture and Travel initiative and so on. So we can write in their walls and invite them first to our website and then to our fan page.  TWITTER. As on facebook we will open a twitter profile, prepare with the info and links we need to bring them to our site. Also we will teet with mentions to invite Travel and/or cultural magazines, Travel/cultural Initiatives and so on, to our site.
  • 6. Travelers Magazines  We will email to all the writers and workers of these type of magazines so we can invite them to visit our site by a video edited and presented by us. We have to do a great effort to get those emails opened.
  • 7. International Exchange Programs and Basque Lectures Abroad  As we have planed with Travelers Magazines, we will email the group of persons responsible of this Programs, so we can invited them to visit our site.  We also will ask them to publish our initiative in their newsletters so we can have the feedback of their subscribers
  • 8. Business Schools  We are going to follow the same strategic, email the group of professionals that are behind and invite them to visit our site.
  • 9. Specialized Blogs  Choose the five most important travel and culture blogs and publish banner ads.  Get in touch with twenty bloggers related to culture, travel and specific discipline. Show them our project and manage to publish a post about KaiXo.  Advertise KaiXo in some interesting blogs through promoted posts.  Get in touch with journalists, who have a blog about travel or culture and work in international media, and show KaiXo. Invite them to register on our website if they are interested in taking part in the Blog Trip that we are going to organize.  Take an active part in different blogs through comments.
  • 10. Incoming Tourism Website  Send an email with the KaiXo’s presentation and manage to publish information about our project on its newsletter.  Manage to appear in these website as recommendation to get to know Basque Country.
  • 11. Basque Communities abroad  Send an email and the KaiXo’s presentation to Basque communities abroad.  Organize a video conference with the Basque associations abroad and the Basque centers so as to explain members of these organizations our project.  Invite Basque centers representatives to register on our website if they are interested in taking part in the package tour that we are going to organize.  Ask administrator of Official Basque Centers website for publishing our project.
  • 12. Tourism Trade Fair  Attend Tourism Trade Fair to make contacts. Manage to visit our website the visitors and exhibitor.  Advertisiments in the magazine of Tourism Trade Fair.
  • 13. Incoming travel agencies ion the Basque country  Conduct mailing campaigns to incoming agencies in the Basque Country inviting them to leave their email in exchange for receiving an invitation to our opening event.  Face to face visits to incoming agencies in the Basque Country: Introduce our site and encourage them to visit it in case they want to obtain an invitation to our opening event.
  • 14. RETAIL TRAVEL AGENCIES IN THE COUNTRY OF ORIGIN: UK, FRANCE.  Phone call to selected travel agencies (experienced in organising cultural trips or specialised in the Basque Country) and introduce ourselves. Once they know a bit of us, let them know about our opening event and invite them to register in our site in case they would like to follow it online. Support our phone call with an email afterwards.  Invite these companies to be our friends in our Facebook fan page.  Encourage them to participate in the Facebook raffle of an orientation trip to the Basque Country.
  • 15. FOREIGN TOUR OPERATOR:  Phone call to tour operators specialised in cultural trips to introduce our project. Invite them to leave their contact details in our site in case they are willing to receive our visit to know each other.  Example: Martin Randall Travel: http://www.martinrandall.com/
  • 16. PUBLIC TOURISM ORGANIZATION OF THE BASQUE COUNTRY: BASQUETOUR  Create an article to request it´s publication in the monthly guide "Disfrutar de Euskadi ". Encourage Basquetour to visit our website and let the e-mail to continue receiving our articles.  Participate in all Basque Government's social profiles by posting a call to action: visit our page. These are the channels:  Basque Country thematic YouTube channel.  “viajando por Euskadi” forum.  Mailing volunteering to host the next fam trip or press trip they promote ( the government). Let them know that if they are interested they can leave their email at our site and we will contact them.  Perform tracking where the Basque Government advertises and put there a banner that links to our website.  Send a company video presentation where it's indicated that for more information they can leave their email on the web to receive more info.  Participar en la comunidad virtual de embajadores de Euskadi proponiendo planes en nombre de Kaixo (http://www.euskadisaboreala.es/es/) enlazando a nuestra web.  Participate in the virtual community of "ambassadors of the Basque Country" (http://www.euskadisaboreala.es/es/) suggesting things to do and see in the Basque Country. Publish all our suggestions with a link to our website.
  • 17. SPANISH PUBLIC TOURISM ORGANIZATION: TURESPAÑA (Instituto de Turismo de España)  Mailing ofreciéndonos a organizar el siguiente fam trip press trip que se promueva desde Turespaña al País Vasco. Aclarar que si están interesados dejen su dirección en la web y nos pondremos en contacto con ellos.  Emailing volunteering to host the next fam trip or press trip arranged by Turespaña in the Basque Country. Let them know that if they are interested they can leave their email at our site and we will contact them.
  • 19. Google Analytics  KPI’s  Google Adwords Rates  Facebook Advertise Rates
  • 20. Google Analytics  This tool will help us to prove if we woke up an interest on our potential consumers. We will focused on: Unique visitors Rebound Rate
  • 21. This indicators will help us to know the feedback that we are going to have out of our website (off line). -Number of phone calls (with the aim to get more info) -Number of mails answered -Number of messages left on our fan page or Twitter account