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10 Ways To Recalibrate 
                     Your Recrui4ng Process 
                            And Technology 
                                        Presented by 
                                         Elaine Orler 
                           Talent Func4on Group, LLC 




Hosted by: 
ERE 
Sponsored by: 
Talent Technology 
Talent Func4on Group 
    Talent Func4on is a consultancy whose mission is to 
 facilitate the evolu4on of the corporate staffing func4on. 
     Talent Func4on helps staffing leaders and solu4on 
providers to deliver results for their clients. Talent Func4on 
combines project‐based consul4ng with execu4ve coaching 
services to address the people, prac4ces, and soJware that 
           make up the Talent Acquisi4on func4on. 


              A                              B 
            Transac4onal                 Measurement 
            Regional TA                   Global TA 
           Applicant Centric             Direct Sourcing 
          Recrui4ng Manager              Talent Leader 
Polling Ques4on One 
    Which organiza4onal model best describes your 
    recrui4ng func4on: 
A. Centralized ‐ recrui4ng resources and budgets report into 
    recrui4ng leadership  
B. Decentralized ‐ recrui4ng resources and budgets report 
    into divisional leadership  
C. Generalist ‐ recrui4ng and budgets are a subset of the 
    broader HR role/responsibili4es  
D. Outsourced ‐ recrui4ng resources are provided by a third 
    party organiza4on  
E.  Combina4on of two or more of the above  
F. None of the above 
Agenda 
Across 
3.  to remove unreasonable elements from 
      to undergo a change in form, 
4. 
      appearance, or character 
      to combine elements into a single or 
6. 
      unified en4ty 
7.  to form a mental image of 
      the act of making a catalog or detailed 
9. 
      lis4ng 
      to associate or mingle sociably with 
10. 
      others 
Down 
     to be in agreement in ac4on, sense, or 
1. 
     feeling 
     to break down into basic parts; dissect; 
2. 
     dismantle 
     to make as effec4ve, perfect, or useful as 
5. 
     possible 
8.  to become normal; resume a normal state 
1. Harmonize                   to be in agreement in ac4on, sense, or feeling 

 Ac4on                       Exercise –Big Picture 
    Recruiter Workload          Survey internal customers on 
 Sense                           the overall recrui4ng 
                                  performance for 2010 
    Business Impression 
                                 Survey external customers on 
 Feeling                         the overall experience in 2010 
    Candidate Experience 
                              Exercise – Tac4cal 
                                 Review and update recruiter 
                                job 4tles, descrip4ons 
2. Deconstruct                          to break down into basic parts; dissect; dismantle 

  Evaluate the parts as individual parts 
  Turn the evalua4on sideways 
  Exercise: 
    Answer this ques4on: 
        What can we do to guarantee no one will 
         ever return a call, show up for an interview 
         or accept our offer? 
    Measure that outcome against the 
     ac4vi4es that are done today. 
    Iden4fy cri4cal ‘part’ failures and order 
     new ones 
Polling Ques4on Two 
Are you feeling the pull to increase recrui4ng in 2011? 
A. Yes ‐ we are ramping up quickly 
B. Yes ‐ we are just star4ng to consider it  
C. No ‐ we're s4ll on the fence looking for signs to ramp 
   up  
D. No ‐ we've never slowed down ‐ we're recrui4ng like 
   crazy  
E. Don't know either way 
3. Ra4onalize                         to remove unreasonable elements from 

  Recrui4ng leaders need to always be prepared to present 
   a solid business case for what you need. 
  Exercise 
    Summarize what Recrui4ng is measured by – by the business 
    Redefine what Recrui4ng should be measured by in 2011 
4. Transform 
                               to undergo a change in form, appearance, or character 

  Unless we shiJ with the ini4a4ve of ‘Talent as a 
   Compe44ve Advantage’, we risk being reduced to 
   administra4ve support. 
  Exercise: 
    Where are you today? Where does your organiza4on 
    need to be? 
                                 Today            Tomorrow 
                  Tactical
                                       Strategic
         Line Knowledge
                                          Line Expertise
         Business Partner
                                        Coach
               Administer
                                        Influencer
                Recruiter
                                       Talent Consultant
5. Op4mize       to make as effec4ve, perfect, or useful as possible 

                Exercise: 
                  Invite an ergonomics specialist to 
                  visit and make recommenda4ons 
                  on the recruiter/recrui4ng 
                  coordinator’s workspace 
                    Computer environment 
                    Desk 

                    Screen 

                  Review the desktop op4ons for 
                  main applica4ons 
                    Font size 
                    Naviga4on preferences 

                  Archive historic emails/folders/
                  files from 2009 
6. Synthesize                                to combine elements into a single or unified en4ty 

  What work is redundant that could be eliminated if 
  there were an integra4on? 

                  Job Pos4ng 


        Mobile                  Career Portal 

                                                 Workforce                Succession 
                    CRM 
                                                 Planning                  Planning 

                                                              Perform. 
        Video                       ATS                        Mgmt 

                  Interview                      Internal                 Learning 
                                                 Mobility                  Mgmt 

                                On‐boarding                    Comp 


                                                  HRMS 


                                  Benefits                     Payroll 
7. Visualize                                    to form a mental image of 


  Exercise: 
    Graphically represent Recrui4ng in 2011 
    Write a Press Release for 2011 
8. Normalize                                                                to become normal; resume a normal state 



                                                                • Descrip4on 
                                       What is the 
                                                                • Value Proposi4on 
                                        Project? 
                                                                • Stakeholders 




                                                                                      • Audience Impact 
                                                                 What is the 
                                                                                      • Increase/Decrease 
                                                                  Value? 
                                                                                      • Return on Investment 




                                                                                                            • Opera4onal Changes 
                                                                                       What is the          • Resource Alignment 
                                                                                        Effort?              • Financial Investment 




Pace cars, or safety cars, are used in professional race car 
event. They set a certain speed for cars behind to follow.  
9. Inventory                          the act of making a catalog or detailed lis4ng 

    People 
       Role Defini4on 
       Support Defini4on 
       Customer Defini4on 
    Technology 
         Infrastructure 
         SaaS 
         Mobility 
         Applica4ons 
    Services 
         Consul4ng 
         Contrac4ng 
         Outsourced 
  Exercise 
       Layer the inventory lists over each other and isolate 
          redundancies and gaps 
Polling Ques4on Three 
What keeps you up at night related to recrui4ng in 2011?  
A.  We need to increase our efforts without increasing our 
     budget. 
B.  We have a great team, but lack the right technology to 
     deliver. 
C.  We have good infrastructure, but the team is stretched 
     beyond capacity. 
D.  We need to rebuild everything, and trying to figure out 
     where to start. 
E.   Everything is great, but we're always open to more 
     ideas. 
10. Socialize               to associate or mingle sociably with others 


  Open Ques4ons/Answers 




                                              Elaine Orler 
                                   Web: www.talennunc4on.com 
                                Email: Elaine.orler@talennunc4on.com 
                                           Twiper: elaineorler 

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ERE Webinar Recalibrate Recruiting Technology

  • 1. 10 Ways To Recalibrate  Your Recrui4ng Process  And Technology  Presented by  Elaine Orler  Talent Func4on Group, LLC  Hosted by:  ERE  Sponsored by:  Talent Technology 
  • 2. Talent Func4on Group  Talent Func4on is a consultancy whose mission is to  facilitate the evolu4on of the corporate staffing func4on.  Talent Func4on helps staffing leaders and solu4on  providers to deliver results for their clients. Talent Func4on  combines project‐based consul4ng with execu4ve coaching  services to address the people, prac4ces, and soJware that  make up the Talent Acquisi4on func4on.  A  B  Transac4onal  Measurement  Regional TA  Global TA  Applicant Centric  Direct Sourcing  Recrui4ng Manager  Talent Leader 
  • 3. Polling Ques4on One   Which organiza4onal model best describes your  recrui4ng func4on:  A. Centralized ‐ recrui4ng resources and budgets report into  recrui4ng leadership   B. Decentralized ‐ recrui4ng resources and budgets report  into divisional leadership   C. Generalist ‐ recrui4ng and budgets are a subset of the  broader HR role/responsibili4es   D. Outsourced ‐ recrui4ng resources are provided by a third  party organiza4on   E.  Combina4on of two or more of the above   F. None of the above 
  • 4. Agenda  Across  3.  to remove unreasonable elements from  to undergo a change in form,  4.  appearance, or character  to combine elements into a single or  6.  unified en4ty  7.  to form a mental image of  the act of making a catalog or detailed  9.  lis4ng  to associate or mingle sociably with  10.  others  Down  to be in agreement in ac4on, sense, or  1.  feeling  to break down into basic parts; dissect;  2.  dismantle  to make as effec4ve, perfect, or useful as  5.  possible  8.  to become normal; resume a normal state 
  • 5. 1. Harmonize  to be in agreement in ac4on, sense, or feeling   Ac4on   Exercise –Big Picture    Recruiter Workload    Survey internal customers on   Sense  the overall recrui4ng  performance for 2010    Business Impression    Survey external customers on   Feeling  the overall experience in 2010    Candidate Experience   Exercise – Tac4cal    Review and update recruiter  job 4tles, descrip4ons 
  • 6. 2. Deconstruct  to break down into basic parts; dissect; dismantle    Evaluate the parts as individual parts    Turn the evalua4on sideways    Exercise:    Answer this ques4on:    What can we do to guarantee no one will  ever return a call, show up for an interview  or accept our offer?    Measure that outcome against the  ac4vi4es that are done today.    Iden4fy cri4cal ‘part’ failures and order  new ones 
  • 8. 3. Ra4onalize  to remove unreasonable elements from    Recrui4ng leaders need to always be prepared to present  a solid business case for what you need.    Exercise    Summarize what Recrui4ng is measured by – by the business    Redefine what Recrui4ng should be measured by in 2011 
  • 9. 4. Transform  to undergo a change in form, appearance, or character    Unless we shiJ with the ini4a4ve of ‘Talent as a  Compe44ve Advantage’, we risk being reduced to  administra4ve support.    Exercise:    Where are you today? Where does your organiza4on  need to be?     Today     Tomorrow  Tactical Strategic Line Knowledge Line Expertise Business Partner Coach Administer Influencer Recruiter Talent Consultant
  • 10. 5. Op4mize  to make as effec4ve, perfect, or useful as possible    Exercise:    Invite an ergonomics specialist to  visit and make recommenda4ons  on the recruiter/recrui4ng  coordinator’s workspace    Computer environment    Desk    Screen    Review the desktop op4ons for  main applica4ons    Font size    Naviga4on preferences    Archive historic emails/folders/ files from 2009 
  • 11. 6. Synthesize  to combine elements into a single or unified en4ty    What work is redundant that could be eliminated if  there were an integra4on?  Job Pos4ng  Mobile  Career Portal  Workforce  Succession  CRM  Planning  Planning  Perform.  Video  ATS  Mgmt  Interview  Internal  Learning  Mobility  Mgmt  On‐boarding  Comp  HRMS  Benefits  Payroll 
  • 12. 7. Visualize  to form a mental image of    Exercise:    Graphically represent Recrui4ng in 2011    Write a Press Release for 2011 
  • 13. 8. Normalize  to become normal; resume a normal state  • Descrip4on  What is the  • Value Proposi4on  Project?  • Stakeholders  • Audience Impact  What is the  • Increase/Decrease  Value?  • Return on Investment  • Opera4onal Changes  What is the  • Resource Alignment  Effort?  • Financial Investment  Pace cars, or safety cars, are used in professional race car  event. They set a certain speed for cars behind to follow.  
  • 14. 9. Inventory  the act of making a catalog or detailed lis4ng    People    Role Defini4on    Support Defini4on    Customer Defini4on    Technology    Infrastructure    SaaS    Mobility    Applica4ons    Services    Consul4ng    Contrac4ng    Outsourced    Exercise    Layer the inventory lists over each other and isolate  redundancies and gaps 
  • 15. Polling Ques4on Three  What keeps you up at night related to recrui4ng in 2011?   A.  We need to increase our efforts without increasing our  budget.  B.  We have a great team, but lack the right technology to  deliver.  C.  We have good infrastructure, but the team is stretched  beyond capacity.  D.  We need to rebuild everything, and trying to figure out  where to start.  E.   Everything is great, but we're always open to more  ideas. 
  • 16. 10. Socialize  to associate or mingle sociably with others    Open Ques4ons/Answers  Elaine Orler  Web: www.talennunc4on.com  Email: Elaine.orler@talennunc4on.com  Twiper: elaineorler