Learning Pool Public Sector Learning Conference Charles Jennings Final
ERE Webinar Recalibrate Recruiting Technology
1. 10 Ways To Recalibrate
Your Recrui4ng Process
And Technology
Presented by
Elaine Orler
Talent Func4on Group, LLC
Hosted by:
ERE
Sponsored by:
Talent Technology
2. Talent Func4on Group
Talent Func4on is a consultancy whose mission is to
facilitate the evolu4on of the corporate staffing func4on.
Talent Func4on helps staffing leaders and solu4on
providers to deliver results for their clients. Talent Func4on
combines project‐based consul4ng with execu4ve coaching
services to address the people, prac4ces, and soJware that
make up the Talent Acquisi4on func4on.
A B
Transac4onal Measurement
Regional TA Global TA
Applicant Centric Direct Sourcing
Recrui4ng Manager Talent Leader
3. Polling Ques4on One
Which organiza4onal model best describes your
recrui4ng func4on:
A. Centralized ‐ recrui4ng resources and budgets report into
recrui4ng leadership
B. Decentralized ‐ recrui4ng resources and budgets report
into divisional leadership
C. Generalist ‐ recrui4ng and budgets are a subset of the
broader HR role/responsibili4es
D. Outsourced ‐ recrui4ng resources are provided by a third
party organiza4on
E. Combina4on of two or more of the above
F. None of the above
4. Agenda
Across
3. to remove unreasonable elements from
to undergo a change in form,
4.
appearance, or character
to combine elements into a single or
6.
unified en4ty
7. to form a mental image of
the act of making a catalog or detailed
9.
lis4ng
to associate or mingle sociably with
10.
others
Down
to be in agreement in ac4on, sense, or
1.
feeling
to break down into basic parts; dissect;
2.
dismantle
to make as effec4ve, perfect, or useful as
5.
possible
8. to become normal; resume a normal state
5. 1. Harmonize to be in agreement in ac4on, sense, or feeling
Ac4on Exercise –Big Picture
Recruiter Workload Survey internal customers on
Sense the overall recrui4ng
performance for 2010
Business Impression
Survey external customers on
Feeling the overall experience in 2010
Candidate Experience
Exercise – Tac4cal
Review and update recruiter
job 4tles, descrip4ons
6. 2. Deconstruct to break down into basic parts; dissect; dismantle
Evaluate the parts as individual parts
Turn the evalua4on sideways
Exercise:
Answer this ques4on:
What can we do to guarantee no one will
ever return a call, show up for an interview
or accept our offer?
Measure that outcome against the
ac4vi4es that are done today.
Iden4fy cri4cal ‘part’ failures and order
new ones
8. 3. Ra4onalize to remove unreasonable elements from
Recrui4ng leaders need to always be prepared to present
a solid business case for what you need.
Exercise
Summarize what Recrui4ng is measured by – by the business
Redefine what Recrui4ng should be measured by in 2011
9. 4. Transform
to undergo a change in form, appearance, or character
Unless we shiJ with the ini4a4ve of ‘Talent as a
Compe44ve Advantage’, we risk being reduced to
administra4ve support.
Exercise:
Where are you today? Where does your organiza4on
need to be?
Today Tomorrow
Tactical
Strategic
Line Knowledge
Line Expertise
Business Partner
Coach
Administer
Influencer
Recruiter
Talent Consultant
10. 5. Op4mize to make as effec4ve, perfect, or useful as possible
Exercise:
Invite an ergonomics specialist to
visit and make recommenda4ons
on the recruiter/recrui4ng
coordinator’s workspace
Computer environment
Desk
Screen
Review the desktop op4ons for
main applica4ons
Font size
Naviga4on preferences
Archive historic emails/folders/
files from 2009
11. 6. Synthesize to combine elements into a single or unified en4ty
What work is redundant that could be eliminated if
there were an integra4on?
Job Pos4ng
Mobile Career Portal
Workforce Succession
CRM
Planning Planning
Perform.
Video ATS Mgmt
Interview Internal Learning
Mobility Mgmt
On‐boarding Comp
HRMS
Benefits Payroll
12. 7. Visualize to form a mental image of
Exercise:
Graphically represent Recrui4ng in 2011
Write a Press Release for 2011
13. 8. Normalize to become normal; resume a normal state
• Descrip4on
What is the
• Value Proposi4on
Project?
• Stakeholders
• Audience Impact
What is the
• Increase/Decrease
Value?
• Return on Investment
• Opera4onal Changes
What is the • Resource Alignment
Effort? • Financial Investment
Pace cars, or safety cars, are used in professional race car
event. They set a certain speed for cars behind to follow.
14. 9. Inventory the act of making a catalog or detailed lis4ng
People
Role Defini4on
Support Defini4on
Customer Defini4on
Technology
Infrastructure
SaaS
Mobility
Applica4ons
Services
Consul4ng
Contrac4ng
Outsourced
Exercise
Layer the inventory lists over each other and isolate
redundancies and gaps