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PERSONNEL DEVELOPMENT MATRIX



                              Individual (self)                       Group/Team                            Organization                           Community                  Global environment
Example:                   Engineer, operator, etc.                Department/project                        Company "X"                      Customers/partners/               Global Economy
                                                                                                                                              competitors/vendors

Role:                      Individual Contributor                     Team-builder                           Deal-maker                            Path-finder                Ecosystem-builder
                                                                                                                                                                                 (Rainmaker)

Primary Critical Success Factors:
Purpose/Values:               Goal setting              <=>       Charter/responsibility      <=>      Business plan/culture        <=>        Social culture/values   <=>        Civilization
Time/Timing:              Time management               <=>      On-time performance          <=>          Time-to-market           <=>           Trend-setter         <=>     Industrial leader
Key Focus (Scope):        Profit & loss results          <=      Product development          <=>        Customers' needs           <=>          Market needs          <=>       Opportunities
Management:            Self motivat'n & discipline       <=      Self-direct work team        <=>    Total quality management        =>       cohesive & competent     <=>         Excellent
Systems/Organzn.:         Interpersonal skills           <=     Well-coordinated network       <=     Continuously improving         =>       Productive & dynamic      =>   Progressive & effective

Approach:                  Open-minded, listening       <=>           Consensus               <=>        Belive in each other       <=>            Harmony             <=>         Harmony
                            Resolve differences         <=>          Mutual respect           <=>     Satisfaction & self-respect   <=>              Peace             <=>           Peace
                              Unite interests           <=>           Mutual trust            <=>      Confidence & self-worth      <=>            Prosperity          <=>         Prosperity

Goals & Results:             Win-win & long-term         <=       Win-win & long-term          =>        Win-win & long-term          =>        Lasting prosperity     =>       Economic boom

Other Critical Success Factors:
People:                        Dedication                <=          Commitment                =>        United in purpose          <=>     Courteous & competent       =>         Honorable
Product:                   Product champion             <=>         New products              <=>         Profit generator          <=>      Winner/value creator      <=>        Benchmark
Know-how:                    Technical skills            <=     Research & development        <=>      Product differentiation      <=>     Best value to customers    <=>   Competitive advantages
Intelligence:               Business sense              <=>       Market requirements         <=>          Market share             <=>       Market intelligence      <=>   Global business trends
Yield:                  Do things right at the 1st      <=>        Meet expectation           <=>         Cost leadership           <=>     Best price for a product   <=>      Market Leader
                        time within the shortest                    Meet schedule
                         time at the lowest cost                   Cost-effectiveness
Quality:                Quality improv. by DOE           <=      Process improvement           <=    TEI, TQM, ABC, JIT, TPM         <=      Total customer satifn.    =>       Value creation
Resources:                Experience, good-will          <=     People, time, tool, budget     <=   People, IP, cash, time, matl.    <=       Knowledge, finance       =>      Wealth generation

Primary Areas of Concern:
Facts:                       End results                 <=       On-time performance          <=          Profit & growth          <=>     Successful company         =>      Lasting prosperity
Methods:                   Team approach                 <=      Self-directed work team       <=         Quality teamwork          <=>      Win-win & long-term       =>      Lasting prosperity
Goals:                    Common interests               <=       Support corp. goals          <=           Create values           <=>           Prosperity           =>      Lasting prosperity
Values:                  Best individual effort          <=          Best team effort         <=>        Pursuit of excellence      <=>     Quality & performance      =>      Lasting prosperity


Comments:
1) This matrix helps to pinpoint the necessary skills and attributes that an individual, group, or organization has to develop to be long-term successful.
2) In order to be successful within the bigger domain, an entity has to develop the skills and abilities to match the requirements of the bigger domain.
3) A => B means A implies B




                                                                    A. KWOK PRIVATE COMMUNICATION -- July, 1992

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Personnel development matrix (92 07-22)

  • 1. PERSONNEL DEVELOPMENT MATRIX Individual (self) Group/Team Organization Community Global environment Example: Engineer, operator, etc. Department/project Company "X" Customers/partners/ Global Economy competitors/vendors Role: Individual Contributor Team-builder Deal-maker Path-finder Ecosystem-builder (Rainmaker) Primary Critical Success Factors: Purpose/Values: Goal setting <=> Charter/responsibility <=> Business plan/culture <=> Social culture/values <=> Civilization Time/Timing: Time management <=> On-time performance <=> Time-to-market <=> Trend-setter <=> Industrial leader Key Focus (Scope): Profit & loss results <= Product development <=> Customers' needs <=> Market needs <=> Opportunities Management: Self motivat'n & discipline <= Self-direct work team <=> Total quality management => cohesive & competent <=> Excellent Systems/Organzn.: Interpersonal skills <= Well-coordinated network <= Continuously improving => Productive & dynamic => Progressive & effective Approach: Open-minded, listening <=> Consensus <=> Belive in each other <=> Harmony <=> Harmony Resolve differences <=> Mutual respect <=> Satisfaction & self-respect <=> Peace <=> Peace Unite interests <=> Mutual trust <=> Confidence & self-worth <=> Prosperity <=> Prosperity Goals & Results: Win-win & long-term <= Win-win & long-term => Win-win & long-term => Lasting prosperity => Economic boom Other Critical Success Factors: People: Dedication <= Commitment => United in purpose <=> Courteous & competent => Honorable Product: Product champion <=> New products <=> Profit generator <=> Winner/value creator <=> Benchmark Know-how: Technical skills <= Research & development <=> Product differentiation <=> Best value to customers <=> Competitive advantages Intelligence: Business sense <=> Market requirements <=> Market share <=> Market intelligence <=> Global business trends Yield: Do things right at the 1st <=> Meet expectation <=> Cost leadership <=> Best price for a product <=> Market Leader time within the shortest Meet schedule time at the lowest cost Cost-effectiveness Quality: Quality improv. by DOE <= Process improvement <= TEI, TQM, ABC, JIT, TPM <= Total customer satifn. => Value creation Resources: Experience, good-will <= People, time, tool, budget <= People, IP, cash, time, matl. <= Knowledge, finance => Wealth generation Primary Areas of Concern: Facts: End results <= On-time performance <= Profit & growth <=> Successful company => Lasting prosperity Methods: Team approach <= Self-directed work team <= Quality teamwork <=> Win-win & long-term => Lasting prosperity Goals: Common interests <= Support corp. goals <= Create values <=> Prosperity => Lasting prosperity Values: Best individual effort <= Best team effort <=> Pursuit of excellence <=> Quality & performance => Lasting prosperity Comments: 1) This matrix helps to pinpoint the necessary skills and attributes that an individual, group, or organization has to develop to be long-term successful. 2) In order to be successful within the bigger domain, an entity has to develop the skills and abilities to match the requirements of the bigger domain. 3) A => B means A implies B A. KWOK PRIVATE COMMUNICATION -- July, 1992