1. PROJECT ON
SYNDICATE BANK
(w.w.w.syndicatebank.com)
SUBMITTED BY
NAME OF GROUP STUDENTS
1. Miss. AKSHATA BHOIR
2. Miss. SWAPNALI NARVEKAR
ROLL NO.59 &60
(F.Y.B. BANKING & INSURANCE)
SUBMITTED TO
UNIVERSITY OF MUMBAI.
PROJECT GUID
(MRS.ADITI PADGAONKAR)
V.P.M’S N.G. BEDEKAR THANE (W)
ACADEMIC YEAR
(2011-2012)

2. CERTIFICATE
VPM’S K.G &N.G BEDEKAR ARTS & COM.
THANE (W)
(www.syndicatebank.com)
THIS IS TO CERTIFY THAT, MISS.AKSHATA BHOIR, SWAPNALI
NARVEKAR
HAS COMPLETE THE PROJECT REPORT
ENTITLED (SINDICATE) AS A PARTIAL FULFILMENT OF
INTRODUCTION OF COMPUTER SYSTEM FOR FIRST YEAR
BANKING & INSURANCE
NAME OF CANDIDATE
AKSHATA BHOIR & SWAPNALI NARVEKAR
ROLL NO.59 & 60

3. I AM PROUD TO PRESENT BEFORE YOU MY
PROJECT OF BANKING ON SYNDICATE BANK.I
UNDER THE GUIDANCE OF OUR TEACHER
INCHARGE QUEENSLY MISS HAS MADE ME TO
PREPARE THE PROJECT WITH THE VALUABLE
SUGGETION FROM TIME I WANT TO LIKE TO
MAKE YOU SPECIAL MENTION OF TEXT BOOKS
OF BANKING LAW AND PRACTISE FOR THE
ACADEMIC SUPPORT TO THE PROJECT OF
INVOLVING THE DESIGN OF THE PROJECT AND
ALSO FOR AUTHENTICATING AND REVIEWING
IT I HAD GREAT TIME MAKING OF THIS
PROJECT .

4. TABLE OF CONTENT
 HISTORY OF SYNDICATE BANK.
 VISION.
 VARIOUS SERVICES.
 SYNDICATE’S GLOBAL DEBIT/ATM SERVICES.
 CREDIT SERVICES.
 RATE OF INTEREST.
 E-BANKING.
 SYNDICATE SMS BANKING

6. SYNDICATE BANK HEAD
OFFICE:MANIPAL-576109
Syndicate Bank was established in 1925 in Udupi, the abode of Lord Krishna in
coastal Karnataka with a capital of Rs.8000/- by three visionaries - Sri Upendra
Ananth Pai, a businessman, Sri Vaman Kudva, an engineer and Dr.T M A Pai, a
physician - who shared a strong commitment to social welfare. Their objective was
primarily to extend financial assistance to the local weavers who were crippled by a
crisis in the handloom industry through mobilising small savings from the
community. The bank collected as low as 2 annas daily at the doorsteps of the
depositors through its Agents under its Pigmy Deposit Scheme started in 1928. This
scheme is the Bank's brand equity today and the Bank collects around Rs. 2 crore per
day under the scheme.
The progress of Syndicate Bank has been synonymous with the phase of progressive
banking in India. Spanning over 80 years of pioneering expertise, the Bank has
created for itself a solid customer base comprising customers of two or three
generations. Being firmly rooted in rural India and understanding the grassroot
realities, the Bank's perception had vision of future India. receptive to new ideas,
without however getting uprooted from its The Bank has been operating as a
catalyst of development across the country with particular reference to the common
man at the individual level and in rural/semi urban centres at the area level.
The Bank is well equipped to meet the challenges of the 21st century in the areas of
information technology, knowledge and competition. A comprehensive IT plan is
being put in place and the skills and knowledge of the Bank's personnel are being
upgraded through a variety of training programmes to promote customer delight in
every sphere of its activity. The Bank has launched an ambitious technology plan
called Centralised Banking Solution (CBS) whereby 500 of our strategic branches
with their ATMs are being networked nationwide over a 4 year period. The Bank is
pioneer among Public Sector Banks on launching CBS. Our bank has already achieved
CBS implementation among all its branches. Thus, the bank is 100% CBS enabled.

8. SYNDICATE BANK SERVICES
LTD.
The SyndicateBank has promoted "SyndBank Services
Limited" as a wholly owned subsidiary to undertake BPO
activities. The subsidiary, incorporated as a government
company commenced its operations in March,2006
This initiative of the Bank heralds a new beginning in the
Indian Banking industry by carving out the first BPO outfit of a
Nationalized Bank.
1.Facilitating customers to file their Income Tax Returns
2.Back Office functions relating to Government
Business Transactions & Interest / Dividend Warrants
issuance/ payments
3.Managing BCTT, Service Tax collection and Bonds
Issue
4.Undertaking Credit Rating of Bank's borrowers
Providing guidance and maintenance of records for PF,
Pension and Gratuity Trusts

10. •Steps for Registration of Verified By Visa and Generation
of One Time Password (OTP) for Syndicate Global
Debit Card -
• Syndicate Global Debit Cards VERIFIED BY VISA. To get
your card approved and to create a password -
• DETAILS of SyndicateBank Global Debit/ATM Card -
• Latest list of contact numbers of 24 hour Help Line for
credit and debit cards and our Card Centre -
• SAFETY TIPS FOR SyndicateBank DEBIT / CREDIT CARD
HOLDERS -
RBI guidelines on settlement of failed ATM transactions
and free ATM transactions at other Bank ATMs effective
from 01.07.2011

12. •. Format for Removal of Internal security limit
•. Steps for Registration of Verified By Visa and
Generation of One Time Password (OTP) for Syndicate Global
Credit Card
•. Syndicate Global Credit Cards VERIFIED BY VISA. To get
your card approved and to create a password click here
•. DETAILS of SyndicateBank Global Credit Card
OPTION FORM for receiving Credit Card Statement through
Email
Payment of Credit Card Bills :
1. How to register for BillPay-Internet Banking - Procedure
2. Format of ECS Registration Guidelines- Credit Card Bill
Payment by ECS
3. Format of ECS Mandate Form - Credit Card Bill Payment by
ECS
4. Pay your credit card bill using NEFT - for details
Latest list of contact numbers of 24 hour Help Line
for credit and debit cards and our Card Centre
SAFETY TIPS FOR SyndicateBank DEBIT / CREDIT CARD
HOLDERS

13. RATE OF INTEREST
•Please click here to know Domestic Deposit Interest Rates (latest)
•"Your Deposits are Insured with DICGC" Please click here to know more about Deposit
Insurance
•Please take a print of Account Opening Form - Common for all types of Domestic
Deposit accounts
•Non-resident (External) Rupee Accounts (NRE A/cs.) - For Interest Rates Click NRE
A/c
•Foreign Currency Non-resident Accounts (FCNR(B) A/cs) - For Interest Rates Click
FCNR (B)
•Interest rate on RFC (SB)
Rate of Interest applicable on renewal of overdue deposits
•The interest at the appropriate rate operative on the date of maturity of such overdue
deposits, shall be payable on the amount of deposit so renewed, if the overdue deposit
is renewed within 14 days from the date of maturity.The interest applicable on renewal
of overdue shall be either the rate prevailing on the date of maturity or on the date of
renewal, whichever is less where the overdue period exceeds 14 days from the date of
maturity
Penalty for premature closure of deposits
•Penalty at the flat rate of 1% shall be deducted from the applicable interest rate for
the completed period on premature withdrawal of all Domestic / NRO Term Deposits
accepted / renewed irrespective of the period completed by the deposit concerned
Penalty for premature renewal of term deposits
•Interest to be paid on premature renewal of Domestic Term Deposits at 0.50% below
the rate applicable for the period the deposit has remained with the Bank or 0.50%
below the contracted rate, whichever is lower.

14. E-BANKING
Internet Banking
1. Application Form
2. Terms and Conditions
3. Guidelines for Retail Option Users
4. FAQs - Internet Banking
5. Funds Transfer to Other Banks (NEFT)
Credit Card Bill Payment Procedure
• Internet Banking
• Internet Banking, which is emerging as an
all-pervasive channel, is gaining acceptance
amongst our clientele. The nureased
considerably. In addition to the basic services
of account details, statement of accounts etc.,
the following services are provided to enhance
customer service
• e-ticketing for Railway ticket reservation
• Utility Bill payment through Internet banking

15. SYNDICATE SMS BANKING
SyndSMS Banking
Bank has launched SyndSMS Banking facility for
our CBS Branch Customers. For full details,
please click on the following links to
view/download the details of this Customer-
friendly facility.
If you need any further clarification/support You
are welcome to contact your nearest CBS Branch
for more details
Major services under SyndSMS Mobile Banking
include
SMS Enquiry facility and SMS Alert Facility