IBM Lotus Connections Overview

®

Social Computing with Lotus Connections
Workshop

Overview

Updated: August292008 IBM Innovation Center – Dallas, TX © 2008 IBM Corporation

Connections Overview | Lotus Connections Workshop | Dallas Innovation Center

Agenda

 Why Social Software for business?
 IBM Lotus® Connections 2.5

 How does Lotus Connections help me?
 How is Lotus Connections integrated with everyday
tools?
Q&A

Slide 2


Making sense out of Web 2.0

AJAX folksonomy
Mash-ups Web 2.0 Video Sharing

RSS
ATOM MySpace
Facebook
Blogs
Wiki Digg
Tags Social
Avatars
bookmarking Computing
Social Networks
LinkedIn Flickr

Consumerization Communities
del.icio.us
REST

Why should my business care?


Social Networking, Blogs, wikis ……
“When it comes to using Web 2.0 collaboration tools, the momentum is behind
wikis, blogs, and social networking, though primarily among co-workers. Some
70% of InformationWeek 500 companies say their employees are using those
tools this year, compared with 55% last year.”

InformationWeek 500, September 2008
“Trends Web 2.0, Globalization, Virtualization, And More”
4
www.informationweek.com/news/management/trends/showArticle.jhtml?articleID=210601098

"It will eventually be seen as essential to all large firms, encouraging more
open and transparent communications with staff around the world, and helping
to improve relations with existing and potential customers."

Nikos Drakos, Research Director at Gartner, July 2008
“Study encourages businesses to embrace social networking”
www.computing.co.uk/computing/news/2221395/study-encourages-businesses


Increasingly, workers of all ages & roles find
themselves “virtual”
 83% of IT Executives consider their company
to be a virtual workplace (up from 57% in
2006)

 91% of employees work in locations other
than headquarters

 The number of virtual workers has increased
by 800% from 2000-2005

We connect more often across the
Web than across the table…

Source: Building the Successful Virtual Workplace, 2007,
Getting a Grip on Collaboration, 2005
Nemertes Research Inc.


How to find the right people and
information
 Work environments are more complex

 Work environments are more disconnected

 More interactions with unknown people


Need to Improve Business Execution &
Reuse Best Practices
 Most work today involves dynamic
processes being delivered by
dispersed groups of people
 Making business decisions
involves more than just
traditional IT applications
–Emails / Faxes / Forms
–Instant Message Chats
–Team Discussions
–Web Pages, Documents,
Presentations, or Spreadsheets
–Web Conferences

 People need simple ways to structure Adapted from: *C. Hill, R. Yates, C. Jones, S. Kogan, Beyond predictable
adhoc activities and harvest best workflows: Enhancing productivity in artful business processes, IBM Systems
Journal, Vol. 45, No. 4, 2006,
practice templates for the future http://www.research.ibm.com/journal/sj/454/hill.html


IBM Lotus® Connections 2.5


IBM Lotus® Connections social software

Lotus Connections is
social software for
business that
empowers you to be Home page
more innovative and
helps you execute
more quickly by
using dynamic Profiles Communities

networks of
coworkers, partners
and customers.
Blogs Files Activities Wikis Dogear


Profiles
Communities
Quickly find the people you
Create, find, join, and work with
need by searching across your All your social software needs communities of people who
organization and connecting to ready for business share a common interest,
others. Status updates keeps responsibility, or area of
others informed. expertise

Bookmarks Blogs Activities
Save, organize and share A personal content publishing tool Organize your work, plan next
bookmarks; discover to present your ideas and get steps, and easily tap your
bookmarks that have been feedback from others; learn from expanding professional network
qualified by others with similar the expertise and experience of to help execute your everyday
interests & expertise others who blog deliverables, faster

Homepage Files Wikis

Manage your attention by Upload and share any type of file Create wiki spaces for
viewing relevant social data with colleagues and individuals, groups, and
aggregated across your communities. Store versions and communities to coauthor pages.
subscriptions, notifications, and view downloads, comments and View changes across pages,
network of colleagues. ratings. ratings, and comments.


What’s new in Lotus Connections 2.5

 Wiki Service
A new Lotus Connections wiki feature lets you create wiki sites to
collectively author documents with others.
 Files Service
Connections files makes sharing files with other people a snap
 Mobile access
Support for mobile browser to Lotus Connections Profiles from
iPhone or Nokia s60 device.
 Micro-blogging
Profiles now features status updates and a profile "board" that lets
you easily post messages to other users' profiles.

Slide 11


What’s changed in Lotus Connections 2.5

 Evolution of Communities
– Any Community can include:
• A discussion Forum, Shared Bookmarks, Shared Feeds
• Activities,A Community Blog,Community Files, Wikis
– Community discussion forums have a new look and now show the number of
replies for each topic. Community owners can customize the look of their
community and move widgets around on the community home page.
 Federated Updates Across Connections
The Connections home page keeps you informed with the new Updates
tab. You can discover contributions across all Lotus Connections
services (including the micro-blogging Status Updates).
 Federated Search
Easily search all Connections applications, and filter by tags, person, or
time range. Or scope your search to a specific service, such as Profiles.

Slide 12


Profiles
 Status Updates in Profiles
– Experts, teammates, and others share progress, share new discoveries, ask
questions
– I stayed informed, listen to the wisdom of the crowd, and discover new
ideas/information/assets
– I share with others so they know if I’m working on something that might help
them
 Profiles: Helps me understand holistically who someone is
– Enterprise Info and Social Information
– Social contributions, conversations on user’s Board
 Federated Status Updates
– Staying Informed on changes in my Network
– Discovering information and people helps me be innovative and leverage the work of
others

Slide 13


Conversational Collaboration –
“microblogging”
Letting others stay
informed on my work

Asking your Network

What My
Network is
doing and
saying

Slide 14

Connections Overview | Lotus Connections Workshop |the
How Dallas Innovation Center
Enterprise
Describes How I
Me
360 Degrees of Me … Describe Me

and You
Putting a
Face to a Who I work
Name for

What am I
doing Now

Building My
Professional
Network
How others
describe me

Who am I
outside of
Work

What I’ve been
The History of Contributing
My
Conversations Slide 15


Staying informed by leveraging My Network
The Entire
Enterprise
My Network

Tracking
Experts and
Information
“nodes”

Slide 16


Discover People and Share Information

 Discover experienced people – through Profiles
 Contact experts using Profiles
 Invite discussion and feedback using Blogs
 Discover people’s knowledge through blogs

Slide 17


Profile Value & Strategy
 Expanded customized profile data fields and views for your
organization

 Improve your ability to identify, develop and maintain relationships
within your professional network
 Expand social networks by allowing you to identify your colleagues
and easily stay in touch
 Aggregate all your social data in one place for others to easily
discover your work

Slide 18


Profiles Features
 Colleagues
– Invitations to connect
– integrated with SMTP server
– Updates from your colleagues through Atom feeds
 Tagging
– Tag yourself and others
– View network by tag
 Customization
– Widgets to display custom fields and external data
 Business Card
– Built to be integrated into other applications

Slide 19


Slide 20


What is a Blog?

 A Weblog or a blog is a website where entries are made in journal style
and displayed in a reverse chronological order
 The power of blogs is that they allow individuals to easily publish their
ideas, and a lot more to comment on them
 Blogs is a key tool for social networking providing medium to share
knowledge and build relationships
 Blogs can help facilitate and unlock the expertise of individuals within an
organization, internally or externally

Slide 21


Blog Value Strategy
 Blogging Options
– Post to more than one blog, internally and externally
– Team blogs
– Moderated
 Multiple Views
– Date,Title
– Most Recommended, Commented, Visited
 Flexible Search
– Author, Comment, Content, Tag, Title

Slide 22


Slide 23


Work Efficiently
PRACTICES
Business is constantly changing. How can
Lotus Connections help me work more
effectively and share best practices?

Slide 24


What Is Activities
 An activity is a way for you to organize your work and collaborate with
others in a shared web space
 The Activities Service, or server, is a Web Application running in the
WebSphere J2EE Container
 Designed to help you organize the information and the people you
need
 Makes it easy to:
– Track your work with a dashboard
– Invite and share your tasks with others
– Manage to-dos that you and your team have
– Discover and share best practices by creating activity templates
– Effectively execute on assignments

Slide 25


Activity Value & Strategy
 Organize and aggregate resources to plan and guide work, respond
and take action

 Leverage your network to execute ideas faster and reuse best
practices through activity templates
 Identify critical and timely Activities in revised dashboard view

 Organize your activities in personalized views

Slide 26


Activities Features
 Customizable Organization
– Collect entries into sections
– Assign properties to any entry (on-the-fly ‘forms’), and associate
them with specific sections

 Templates
– Build reusable human processes and task ‘good practices’
Customization
 Publish finished work to IBM Lotus Quickr

Slide 27


Activities

Slide 28


Communities
Bringing together people with common interests to discuss relevant
issues, and poll colleagues to get information
 Connect with specific communities
– Defines groups of people with a common interest or work
objective
– Ability to create, find, join, communicate with and leverage
specific communities based on expertise and interests
– Find communities with common interests
– View the Community goals and how to interact with the
community
– Navigate to the community’s blog posts, bookmarks and
feeds
– Use email and broadcast tools to contact members of the
community

Slide 29


Community & Value Strategy
 Promotes discussion among community members and
knowledge sharing by subject matter experts
 Aggregates information from across Lotus Connections and
external resources
 Provides access to advanced community collaboration tools
with a common membership list
 Allows you to address the community in external applications,
like email
 Provides simple integration for any community to access other
applications like wikis or teamrooms

Slide 30


Communities

Slide 31


Finding Information

Information is all over the place. How can Lotus
Connections help me be more effective at
finding information that is valuable and
relevant?

Slide 32


Dogear Features
 Dogear Options
– Add a bookmark to Dogear, Communities, Activities, and Blogs in
one step
– Flag as broken URL
– Notify others
– Import existing browser and del.icio.us bookmarks, export Dogear
bookmarks
– Replace and delete tags across your bookmarks
 Multiple Views
– By: Date, Popularity, Most Visited, Person, Tag, Personal Watchlist

 Flexible Search
– All Bookmarks, My Bookmarks
– By Person, By Tag

Slide 33


Dogear

Slide 34


Accesing from Oneplace

Social data is ever expanding.
How do I keep track of it all?

Slide 35


Homepage Value & Strategy
 Keep up to date using your social Homepage
 Delivers an aggregated view of latest Lotus Connections information
 Improves your ability to track critical information and people

 Eases management of your incoming requests and tasks
 Provides faster access to your rapidly expanding social capital

Slide 36


Homepage

Slide 37


Agenda

 What is Lotus Connections?
 How does it help me?
 How is it Integrated into my Everyday Tools?
 Technical Overview

Slide 38


Available access points
 Out-of-box access from multiple clients:
– Browser (Internet Explorer, Mozilla Firefox, Safari*)‫‏‬
– Inbox (Lotus Notes, Microsoft Outlook*)‫‏‬
– Word processing/spreadsheet/presentation tools (Microsoft Office,
Lotus Symphony)‫‏‬
– Instant messaging clients (Lotus Sametime)‫‏‬
– Portals (WebSphere Portal, JSR 168 portlet)‫‏‬
– Mobile devices (Windows Mobile*, BlackBerry*, others)‫‏‬
– Team collaboration sites (Lotus Quickr*, Microsoft SharePoint*)
 Designed to be integrated with other applications
– REST-style API (Atompub/ASF)
– SAP, PeopleSoft, etc.

Slide 39


Agenda

 What is Lotus Connections?
 How does it help me?
 How is it Integrated into my Everyday Tools?

Slide 40


Lotus Connections Functional Topology
Lotus Connections Service Corporate LDAP
Requires IBM WebSphere® Application Server Directory
6.1.0.13 on: (ITDS 6, MS Active Directory
• Red Hat Linux Enterprise Server 4 2003, Domino 7/8, SunOne)
• Microsoft Windows 2003 Server
• SUSE Linux Enterprise Server 10 on Intel
• IBM AIX 5.3 64 bit OS

Relational Database
Access Points (IBM DB2® 9.1 software, Oracle
• Browsers One or more 10G, and Microsoft SQL 2005)
• IBM Lotus Notes® services …
• IBM Lotus Sametime® • Activities
• IBM WebSphere Portal • Profiles
• IBM Lotus Quickr* • Dogear
• Web applications • Blogs
• Microsoft Office • Communities
• Microsoft Outlook* • Homepage*
Slide 41
* Coming H1 2008


Six Enterprise Services

Slide 42


Supported Software
 Server side operating system LDAP Directory
IBM Tivoli Directory Server (ITDS)
Red Hat Enterprise Linux Enterprise Server 6.0.0.3
V4.0 on x86-32 Lotus Domino 7.0.2 and later
Microsoft Windows 2003 Server - Standard Microsoft Active Directory 2003
Service Pack 2
Microsoft Windows 2003 Server – Enterprise Sun Java System Directory Server
SUSE Enterprise Server 10 5.2
Database
AIX 5.3.0.4 and later IBM DB2 V9.1 Fix Pack 2
Oracle 10g 10.2.0.3
 Web browser support Microsoft SQL Server 2005
Microsoft Internet Explorer 6.0 and later Enterprise

Mozilla Firefox 2.0 (Microsoft Windows,
Linux and Mac)
 Application server
IBM WebSphere Application Server
V6.1.0.13
 HTTP Server
IBM HTTP Server from WebSphere
Application Server V6.1.0.13 (IHS)
Slide 43


Additional Information
 Lotus Connections (www.ibm.com/lotus/connections)
– Latest product info
– Research
– Podcasts
– and more

Slide 44


Demo

Slide 45


Summary

 Lotus Connections main features
 How Lotus Connections helps
 Integration with other tools

Slide 46

IBM Lotus Connections Overview

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