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chapter 5 interaction design basics
interaction design basics ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
interactions and interventions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
what is design?
what is design? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
golden rule of design ,[object Object]
for Human–Computer Interaction ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To err is human ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Central message … ,[object Object]
The process of design what is wanted analysis design implement and deploy prototype interviews ethnography what is there vs. what is wanted guidelines principles dialogue notations precise specification architectures documentation help evaluation heuristics scenarios task analysis
Steps … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
… but how can I do it all ! ! ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object], 
 
user focus know your user personae cultural probes
know your user ,[object Object],[object Object],[object Object],[object Object],[object Object]
persona ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
example persona ,[object Object]
cultural probes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
scenarios stories for design use and reuse
scenarios ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
scenarios … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
scenario – movie player ,[object Object]
also play act … ,[object Object],[object Object],[object Object],use toothpick as stylus  but where is that thumb?
… explore the depths ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
use scenarios to .. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
linearity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
navigation design local structure – single screen global structure – whole site  start the systems info and help management messages add user remove user main screen remove user confirm add user
levels ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
the web … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
physical devices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
think about structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
local from one screen looking out
goal seeking goal start
goal seeking start goal progress with local knowledge only ...
goal seeking goal start …  but can get to the goal
goal seeking …  try to avoid these bits! goal start
four golden rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
where you are – breadcrumbs ,[object Object],web site top level category sub-category this page live links to higher levels
beware the big button trap ,[object Object],[object Object],things the thing from outer space more things other things
modes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
global between screens within the application
hierarchical diagrams  the system info and help management messages add user remove user
hierarchical diagrams ctd. ,[object Object],[object Object],[object Object],the systems info and help management messages add user remove user
navigating hierarchies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],see /e3/online/menu-breadth/
think about dialogue ,[object Object],Minister:  do you  name  take this woman … Man:  I do Minister: do you  name  take this man … Woman:  I do Minister:  I now pronounce you man and wife
think about dialogue ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Minister:  do you  name  take this woman …
network diagrams ,[object Object],main screen remove user confirm add user
network diagrams ctd. ,[object Object],[object Object],[object Object],[object Object],main screen remove user confirm add user
wider still between applications and beyond ...
wider still … ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
screen design and layout basic principles grouping, structure, order alignment use of white space A B C D E F  H I J K L M N O P Q R S T U V W X Y Z Dix , Alan Finlay, Janet Abowd, Gregory Beale, Russell 
basic princ iples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
available tools ,[object Object],[object Object],[object Object],[object Object],[object Object]
grouping and structure ,[object Object],Billing details : Name Address: … Credit card no Delivery details : Name Address: … Delivery time Order details : item  quantity  cost/item  cost size 10 screws (boxes)  7  3.71  25.97 ……   …   …  …
order of groups and items ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
decoration ,[object Object],[object Object],[object Object],A B C D E F  H I J K L M N O P Q R S T U V W X Y Z
alignment - text ,[object Object],[object Object],Willy Wonka and the Chocolate Factory Winston Churchill - A Biography Wizard of Oz Xena - Warrior Princess Willy Wonka and the Chocolate Factory Winston Churchill - A Biography Wizard of Oz Xena - Warrior Princess fine for special effects but hard to scan boring but readable!
alignment - names ,[object Object],Alan Dix Janet Finlay Gregory Abowd Russell Beale Alan  Dix Janet  Finlay Gregory  Abowd Russell  Beale Dix , Alan Finlay, Janet Abowd, Gregory Beale, Russell   
alignment - numbers ,[object Object],[object Object],532.56 179.3 256.317 15 73.948 1035 3.142 497.6256
alignment - numbers ,[object Object],[object Object],[object Object],[object Object],627.865 1.005763 382.583 2502.56 432.935 2.0175 652.87 56.34
multiple  columns ,[object Object],sherbert 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85
multiple  columns -  2 ,[object Object],sherbert 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85
multiple  columns -  3 ,[object Object],sherbert 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85
multiple  columns -  4 ,[object Object],sherbert 75 toffee 120 chocolate 35 fruit gums 27 coconut dreams 85
white space - the counter WHAT YOU SEE
white space - the counter WHAT YOU SEE THE  GAPS  BETWEEN
space to separate
space to structure
space to highlight
physical controls ,[object Object],[object Object],[object Object],[object Object],type of food time to cook defrost settings
physical controls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],4 4) start 2 2) temperature 3 3) time to cook 1 1) type of heating
physical controls ,[object Object],[object Object],[object Object],[object Object],[object Object],different colours for different functions lines around related  buttons  (temp up/down)
physical controls ,[object Object],[object Object],[object Object],[object Object],[object Object],? easy to scan ? centred text in buttons
physical controls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],gaps to aid grouping
 
user action and control entering information knowing what to do affordances
entering information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],N.B. see extra slides for widget choice  ? Name: Address: Alan Dix Lancaster Name: Address: Alan Dix Lancaster Name: Address: Alan Dix Lancaster
knowing what to do ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
affordances ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],mug handle ‘ affords’ grasping
appropriate appearance presenting information aesthetics and utility colour and 3D localisation & internationalisation
presenting information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],size chap1 chap10 chap11 chap12 chap13 chap14 … 17 12 51 262 83 22 … size name chap10 chap5 chap1 chap14 chap20 chap8 … 12 16 17 22 27 32 … name size
aesthetics and utility ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
colour and 3D ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
bad   use   of   c olou r ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
across countries and cultures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object], 
 
prototyping
iteration and prototyping getting better … … and starting well
prototyping ,[object Object],[object Object],prototype evaluate design re-design done! OK?
pitfalls of prototyping ,[object Object],[object Object],[object Object],[object Object]

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