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Portada
SPECIAL CENSUS PREVIEW SUPPLEMENT
                                    R
Portada
 SPECIAL CENSUS PREVIEW SUPPLEMENT
                                                                                                                      R




                                                      SPECIAL                       D   Five key data points to
                                                        ISSUE                           look forward to in the
                                                                                        2010 Census that validate
                                                     HIGHLIGHTS                         Hispanic marketing


                                                                                    E   The question of Language:
                                                                                        English, Spanish or both?


                                                                                    I   The main Issue:
                                                                                        How much will the Census
                                                                                        Impact Hispanic
                                                                                        Marketing Budgets?
                                                                                        Will Corporate America's
                                                                                        CMO's listen?


                                                                                    K   Portada's Emerging
                                                                                        Hispanic Markets Forum,
                                                                                        NYC, September 21, 2011




CENSUS RESULTS RELEASE TIMELINE
By 12-31-2010 By 3-31-2011 By 5-31-2011 By 9-30-2011
Apportionment counts will       US census has to provide    Raw data will not be    Publication of 2010 American
be delivered to the President   complete delivery of data   released publicly on    Community Survey (Data that
within nine months of           to the States no later      the census site until   expands on the enumeration study,
Census Day (on or before        than March                  June 2011               including data such as language and
December 31, 2010)                                                                  Household Income)
                                                                                    PORTADA'S SPECIAL CENSUS
                                                                                    RESULTS ISSUE
                                                                                                                          (C)
Preview: Key Data Points

      The following are five likely Census 2010 headlines based on demographic trends as explained by
      Mebrulin Francisco, Senior Research Analyst of Mediaedge at Portada's Fourth Annual Hispanic Digital
      and Print Media Conference. The presentation is based on data by the U.S. Census and the American
      Community Survey.

        1 Hispanics will continue to                                            3 Age Distribution will show that
                grow and become the largest                                           Marketers targeting Gen Y need
                “minority” outpacing the                                              to think Hispanic
                growth of the general market
                                                                                      WHY?
                WHY?                                                                  22% of the U.S. population under the age of 18 is
              The 2000 U.S. Census projected that by 2010                     Hispanic and 18% of the U.S. population between the ages
      Hispanics would make up 16% of the total U.S. population                of 18 and 44.
      and 24% by 2050. Some estimates predict that Hispanics
      will amount to 30% of the U.S. population by 2050. U.S.
      born Hispanics will drive the majority of growth.                         4 Spanish will continue to be
                                                                                      the dominant language spoken
        2 Hispanics will be represented                                               among Hispanics
                in more geographical areas of                                         WHY?
                the U.S.
                                                                                       In 2009, a significant percent of the market commu-
                WHY?                                                          nicated only or mostly in Spanish (37%), a 68% change from
                                                                              the 2000 Census. (More detailed information on page E).
               The Hispanic population in states which traditio-
      nally had a relatively small number of Hispanics will grow
      exponentially.                                                            5 Hispanics' wallets will continue
                                                                                      to get fatter
      Below is a list of the 30 States whose                                          WHY?
      Hispanic population has grown the most
                                                                                      Hispanic spending power increased by 6.4% between
       North Dakota                 151%     Maryland                   53%
                                                                              2005 and 2008 versus 2.9% for the general U.S.population.
       Arkansas                     107%     New Hampshire              53%
       West Virginia                98%      Pennsylvania               52%
                                                                                      Small Business Owners are growing faster among
       Montana                      94%      Kansas                     51%   Hispanics than in the General Market. Between 2002 and
       South Dakota                 84%      Virginia                   51%   2007 the number of Hispanic Business Owners increased by
       Vermont                      75%      Missouri                   50%   43% vs. 14.5% for non Hispanics.
       South Carolina               74%      Georgia                    48%
       Maine                        73%      Oklahoma                   46%
       Kentucky                     71%      Iowa                       46%
       Mississippi                  65%      Louisiana                  45%       Hispanic consumer spending led overall U.S.
       Alabama                      65%      Indiana                    45%       market growth in the following categories
       Tennessee                    63%      Wisconsin                  44%
       Minnesota                    57%      Nebraska                   41%
                                                                                  > Food business - Growth in Hispanic spending
       North Carolina               56%      Delaware                   40%
       Alask                        54%      Oregon                     36%
                                                                                    explains 30% of the growth of the overall market.
                                                                                  > Education - U.S. Hispanics spent 58% more on
                                                                                    education compared to 9% for non-Hispanics.
      NOTE: Note: % Increase of the ratio Hispanic population/Total state         > Entertainment - U.S. Hispanics increased their enter
      population between 2000 and 2008                                              tainment spend on fees and admissions by 14% as
      SOURCE: U.S. Census
                                                                                    compared to a 7% decline for non-Hispanics.



(D)       Q1 2011 | www.portada-online.com
Language


                Spanish, English or Both?
            The crucial Question for Marketers
                        and Media
        ne of the main data points to        tracks trends among Hispanics and          Spanish. Currently with the immigra-
O       look at once the 2010 census
        results are out is the new distri-
                                             found that 68% of Hispanics 18+
                                             agree that Spanish language is more
                                                                                        tion debate the pendulum is now
                                                                                        swinging back to the past which I
bution of Spanish-only, Bilingual and        important to them today than it was        think is very sad for our children”,
English only speakers in the Hispanic        five years ago. This was true even         Torres adds.
population.                                  among segments that had mostly
    According to the 2009 edition of         Natives and were raised in an Anglo-           > Less urgency to be fluent
the American Community Survey, in            environment; bi-cultural (88%) and             in English
2009 a significant percent (37%) of          assimilated (54%).                             “The truth is that the micro com-
Hispanics communicated only or mostly                                                   munities or barrios emerging in urban
in Spanish, a 68% increase from 2000,            > Major Shift in Sentiment             areas create a safety zone for a Spanish
when they amounted to only 22%.                  Francisco explains that                only or mostly environment. You can
    Another expected 2010 census             MECBravo’s has a proprietary segmen-       be in this country and not need to be
result is that U.S. born Hispanics will      tation tool called “The Nuevo              fluent in the native language to get
drive the majority of growth. With the       Americans.” This model takes a differ-     ahead.”, Mediaedge’s Francisco notes.
growth coming from the non-immi-             ent approach to the Hispanic market
grant population, which traditionally        focusing on consumer motivations and           > Implications for Media...
are more familiar with English, what is      attitudes rather than demographics or          Language preference of Hispanics is
the reason for such a big increase in the    acculturation. “When we first conduct-     determinant for the media vehicles
mostly Spanish only proportion?              ed the segmentation in 2006 we found       catering to them. Spanish-language
    “Language assimilation is rapid and      that there was a segment of the            media has a very significant impact on
mostly complete by the third genera-         Hispanic market that was completely        the US advertising and media markets
tion. There will be a decrease of immi-      removed from Latin culture.                overall. In the third quarter of 2010
grants, who are primarily Spanish-           Ultimately the only thing that made        Univision had the second highest
speakers. However, native born               them Hispanic/Latino was their last        age18-34 ratings of all broadcast net-
Hispanics are increasingly learning          name. However when the segmenta-           works. In fact, during the first week of
Spanish for cultural and economic rea-       tion was updated in 2009, we found a       September 2010, Univision beat out
sons”, says Edward T. Rincon, presi-         major shift in sentiment among this        the Big Four networks among all 18-49
dent at Dallas based research firm           group and there was a higher affinity      and 18-34 in primetime.
Rincon & Associates.                         towards Hispanic culture, media and            Broadcasters like Univision,
    Mebrulin Francisco, Senior               involvement”, Francisco explains.          Telemundo and V-Me are set to be the
Research Analyst at Mediaedge in New         Albert Torres, Chairman and CEO of         main beneficiaries of the expected
York City says that several theories         Tu Decides Media, a bilingual newspa-      expansion of Spanish-dominant Hispa-
have emerged to explain the increase in      per publisher in the Pacific Northwest     nics. So are many Hispanic newspapers
the Spanish-dominant population:             notes that the Hispanic community has      (although there are exceptions like San
                                             gone through many different phases         Antonio Express News’ Conexion (English)
    > Hispanic Pride                         regarding the usage of Spanish and         and Chicago’s Extra newspaper (bilin-
    According to Francisco, “Reaccul-        English. “There was a time not long        gual). Weekly Hispanic newspapers are
turation is more than a buzz word. As        ago when it was shameful to speak          often the first type of publications to
an industry we speak a lot about the         Spanish and parents were discouraged       emerge and historically have been more
reemergence of Hispanic pride, now           from teaching their children Spanish.      likely to serve immigrant populations.
research tells us that this is indeed a      The pendulum swung the other way           To a large extent they can be seen as
macro trend among Latinos in the US.         for a while and it became in vogue to
The Futures Company, for example,            be able to speak a foreign language like

                                                                                                   Q1 2011 | www.portada-online.com   (E)
Language

      grassroots media and engage the com-       The Heterogeneous Hispanic Media Market
      munity they target with local content.
           Jacqueline Hernández, Chief             MEDIA TYPE            Spanish            Bilingual            English          Total
      Operating Officer of the Telemundo
           Communications Group, Inc, tells        Magazines             158 (55.6%)        43 (15.1%)           83 (29.2%)       284
      Portada that “we are constantly reflec-
                                                   Newspapers            199 (73.7%)        48 (17.8%)           23 (8.5%)        270
      ting the U.S. Hispanic market in our
      content and to do this we turn to data.      Newsletters           29 (13.2%)         64 (29.2%)           126 (57.5%)      219
      We are very excited about the Census
      data as it will provide us with tremen-      Websites              15 (66.6%)         6 (24%)              4 (16%)          25
      dously valuable insights.” Hernández
                                                   Radio Stations        487 (83, 3%)       29 (4.9%)            68 (11.8%)       584
      notes that preliminary data shows
      growth of Hispanic populations across        Television Stations   123 (83.6%)        7 (4.7%)             17 (11.6%)       147
      all states. One market in particular is
      Chicago. ‘We used this insight with        NOTE: Number of media properties published/broadcast per language. Percentage of overall number
      our recent launch of 'Alguien Te Mira',    in brackets.
      which takes place in Chicago. We also      SOURCE: Portada Database
      expect to see growth in biculturals and
      U.S. born Hispanics. This is great news
      for us as we continue to grow mun2-        guage choice in targeting Hispanics”,                 Houston.
      the number one cable network speak-        says Rosa Serrano, a former Director of                   According to Serrano, “Spanish lan-
      ing to YLA’s-Young Latino Americans,       Planning and Buying at Lopez Negrete                  guage tends to be the constant for all
      in a uniquely American voice. It is also   Communications, who recently created                  clients as this will accomplish two very
      the core target. We are looking forward    ReSults Media and Marketing Partners,                 key goals. First, reach Hispanics who
      to when the data is released next year     her own advertising agency in                         are missed in English language com-
      so we can continue to use the findings
      and grow our audiences.”
           Other pay TV providers like
      MTV’s Tr3s and LATV that are geared
                                                                                   A COMPRAR!
                                                      Consumer categories for which Spanish-dominant Hispanics overindex
      to bilingual Hispanic youth would
      also profit from a growing acculturated
      Hispanic population.                          > Automotive: Live in a household where at least one of the vehicles is
           Regarding websites, usage has his-         a hybrid (Index 273)
      torically skewed more to English-dom-         > Baby/Children: Live in a household that uses baby food, cereal, juice
      inant Hispanics as it has taken a longer        (Index 280)
      time for Spanish-dominant Hispanics           > Baby/Children: Live in a household that uses baby/children's shampoo
      to go online. In fact, English-domi-            (Index 196)
      nant Hispanics do not necessarily visit       > Non-Alcoholic Beverages: Live in a household that uses instant coffee
      websites exclusively geared to                  (Index 225)
      Hispanics. The 2010 edition of AOL’s          > Non-Alcoholic Beverages: Drink energy drinks (Index 177)
      annual Hispanic CyberStudy shows              > Telecom: Made long distance calls outside of the U.S. in the last
      that 23% of the US online audience is           3 months (Index 261)
      Spanish-dominant which means they             > Telecom: Have telephone credit card/pre-paid calling card (Index 220)
      consume most of their media in                > Travel: Use travel agent services (Index 123)
      Spanish; 31% are bicultural consum-           > Health and Beauty: Use home pregnancy tests (Index 153)
      ing most media in English and 46%             > Medicine: Use cough syrup (Index 133)
      US dominant consuming most of their           > Food: Live in a household that uses meat alternatives (Index 169)
      media also in English.                        > Food: Live in a household that uses flavored gelatin desserts
           Above is a table that breaks down          (Index 130)
      different media properties by the lan-        > Food: Live in a household that uses canned milk (Index 126)
      guage they use:                               > Food: Chew gum (Index 125)

          ...and Marketers
          “There is truly not one answer to      NOTE: Some consumer categories for which Spanish-dominant Hispanics over-index relative to the
      the question of what determines lan-       entire U.S. adult population.
                                                 SOURCE: Spring 2009 full-year Experian Simmons National Consumer Study.


(F)      Q1 2011 | www.portada-online.com
Language

munications because of their preference
for Spanish language media. There will          A COMMUNITY NEWSPAPER'S RATIONALE TO
also be a number of Hispanics who will
be exposed to English language messag-
                                                    PUBLISH A BILINGUAL NEWSPAPER
ing but the impact of advertising may
not be as effective because the language                              Albert Torres, Chairman and CEO of Tu Decides Media, a
or cultural cues do not resonate with                                 company that publishes a free weekly newspaper in
them as creative developed with                                       print and digital format in Washington State and
Hispanic insights.”                                                   Northeastern Oregon has interesting views about the
    Second, Serrano notes, “the effi-                                 role language plays to reach Hispanic audiences. Below
ciencies of reaching Hispanics using                                  are excerpts of a recent interview we published on
                                                                      www.portada-online.com.
Spanish language channels are still
much greater than reaching them with
English language media. Your dollar            Portada: What is the reason you       and what is happening in Arizona. If
spent in Spanish language to reach          publish a bilingual newspaper?           the newspaper was only written in
Hispanics will allow the client to reach                                             Spanish we would miss the oppor-
more consumers than the dollar spent            Albert Torres: “Even though I        tunity to share our thoughts with
in English. This is significant when        was born in Mexico, I arrived at a       others that can't read Spanish. In
you consider how many major US              very early age to the United States      order to create change you need to
markets have Hispanic populations           and share more characteristics           reach people that are different than
that are 30% or higher compared to          with the second generation               yourself.”
the overall population.”                    Hispanics. I am bilingual but prefer
                                            to read in English. I can read               Portada: Why do you also pu-
    Dual Language Communications            Spanish but I am slower and won't        blish in Spanish?
    However, Serrano adds “Hispanics        do it if it wasn't absolutely neces-
are consuming media in multiple lan-        sary. I felt there was a large enough        Albert Torres: “The newspaper
guages and any effective plan should        gap between the English media and        is also in Spanish because we want
include dual language communications.       the Spanish media. The stories in        to retain the ability to read in
Clients who are commited and savvy          English didn't quite capture our         Spanish. Having the ability to speak
about the Hispanic consumer will not        essence and lack the necessary           English and at least one other lan-
stop with Spanish language media            background to make sense. I didn't       guage can have meaningful
investment and call it a day but rather     see an accurate picture of the           rewards. Being able to read an orig-
also consider how they are reaching         Hispanic community but rather            inal story without translation and
this key consumer via their English lan-    what others thought we were like.        without someone else's opinion and
guage communications.” Serrano cites        The Spanish stories tend to focus        allowing the reader to make up your
McDonald's, Bank of America,                more on Latin America which holds        own opinion is extremely valuable.
Walmart, and State Farm among the           a special place in my heart but I am     This is why we called our newspa-
clients who are doing this.                 more concerned about what is hap-        per Tú Decides or You Decide.”
    Sales executives at media properties    pening in my community here in the
often face an uphill battle when trying     United States.                               Portada: What is the circulation
to convince clients and agencies about          I also found out that beyond fill-   of your publication?
using Hispanic media (Bilingual or          ing the gap as a bilingual newspa-
English) to target English-dominant         per in the Pacific Northwest we              Albert Torres: “ We are current-
Hispanics. “It is extremely difficult to    were able to become a multicultur-       ly printing 20,000 copies weekly and
convince advertisers of the opportunity     al bridge where we could share sto-      send out an additional 10,000 e-mails
to target English-dominant                  ries about each other while remov-       attaching the digital version of our
Hispanics”, says Albert Torres,             ing language as a barrier to under-      newspaper. We also are experienc-
Chairman and CEO of Tu Decides              standing each other. Some of our         ing approximately 3,000 downloads
Media, a bilingual newspaper publisher      stories are written in English and       from our website (www.TuDecides
in the Pacific Northwest.                   are translated to Spanish and some       Media.com) of the digital newspa-
    Torres adds that “probably the sin-     are written in Spanish and are           per. The English copies are down-
gle biggest misconception about             translated to English. Take for          loaded more by a factor of 4 to 1 or
Hispanics is that people think we only      instance the immigration debate          80% English and 20% Spanish.”
read, speak and write in Spanish. I love



                                                                                                Q1 2011 | www.portada-online.com   (G)
Language




                                                to listen to Spanish music and movies but I prefer to have
                                                the ads in English to understand the new technology terms
                                                being offered by cell phone companies, types of policies being
                                                offered by insurance companies and the type of financial
                                                instruments available at the local banks. Beyond entertain-
                                                ment I prefer to see the special offers in English.”
                                                    Another factor, Torres emphasizes is the amount of
                                                influence that English dominant Hispanics have on the
                                                Spanish dominant Hispanics. As an example Torres says
                                                that since he was eight years old he has been involved
                                                in every purchase his parents did. “Especially large or
                                                complicated purchases. In other words you can try to
                                                convince my father to buy something only to find that I
                                                have a huge amount of influence over his buying decision.
                                                I have chosen his doctors, homes, cars, banks, and even
                                                employment. I have filled out every employment application
                                                for every job he has ever had and I have filled out every
                                                form when he owned his own business.”
                                                    Juan Guillen, CEO of Defining Trends Media Group a
                                                New York City based company that connects with the bilin-
                                                gual & bicultural Hispanic market through digital media,
                                                events and LatinTrends Magazine, asserts that “the market
                                                for English-language advertising targeting Hispanics should
                                                be “huge, but the ratio of allocated ad dollars is not.”
                                                    “We are dealing with major numbers here, when 92% of
                                                Latinos 18 and under are U.S. born, this is a strong indicator
                                                of where the future is heading with regards to U.S. born and
                                                raised Latinos. To me, that means opportunity, because it
                                                will only increase with time, especially when there are more
                                                media properties catering to this market. think about it, not
                                                too long ago there were practically none.”


(H)   Q1 2011 | www.portada-online.com
Hispanic Marketing Budgets


Will Corporate America's CMOs listen?
It is the crucial question. How will the publication and             by reaching, connecting and converting multicultural
interpretation of the 2010 Census results impact                     consumers into their customers”, says Jacqueline
Hispanic advertising and marketing budgets. “I believe               Hernández, Chief Operating Officer of the Telemundo
the data will speak for itself and “sell” itself. We are in          Communications Group, Inc.
new times and this is a “New America”. When you                          But how do multicultural marketing directors see
see the numbers, the changes in demographics, the                    this? How are they going to “sell” the census results to
shifts and, most importantly, where the growth will                  their CMO's (Chief Marketing Officers)? Portada asked
continue to come from; there is no question that every               the following questions to four major clients:
CMO who wants to grow their business needs to do so

1. What are the main factors behind the size of your company's multicultural marketing budget?
2. What do you think is in the way of increasing multicultural marketing budgets in Corporate America?
3. How do you try to convince your company's leadership to increase multicultural marketing budgets?
4. How is Hispanic marketing/advertising embedded into your company's sales and marketing organization?
5. What light do you expect the 2010 Census to shed on the particular audience segment your company targets?

THIS IS WHAT THEY HAD TO SAY:



                     Hector Vallejo                                  versations that go behind closed doors when Senior
                     Multicultural Marketing Manager                 Executives are deciding where the resources will go to. That's
                     STANLEY BLACK AND DECKER                        where you have to fight the battle and as more Latinos get into
                                                                     those leadership positions I believe you will see budgets
                                                                     becoming more realistic.”

1. The % of Hispanic Contractors in the industry is a major fac-     3. “First, the size and growth of the market in our industry
tor - by 2012, 40% of contractors in the US will be Hispanic so      makes it an undeniable proposition. Second, having a compre-
we need to make sure we are allocating the right resources to        hensive strategy outside of just promotions and marketing
more effectively penetrate this market. The second factor is the     campaigns gives them more confidence in investing the
lack of culturally relevant communication resources we cur-          resource: you got to have a long term strategy that impacts all
rently have. We need to bring our communication elements up          aspects of your business, not just one area. The dollars have to
to par with the general market therefore you will see an invest-     get stretched as much as you can, especially in this space. Put
ment in developing all the “fundamentals” first before we            together a 3-5 year strategy that shows how you plan to grow
increase our advertising spend.                                      and take share for your company and get a buy in on a long
Over the last 6 months, we have translated our entire tools lines    term plan and not a one year plan. Your strategy needs to show
into Spanish in our system, launched a full size Spanish Catalog     year after year growth when you present it. I think a lot of
and developed an entire line of culturally relevant POP (ban-        Senior Leaders get shocked when you try to swing for the
ners, posters, headers, premiums, etc.).The last factor is the       fence asking for budgets. Lastly, you have to show results.
need for bilingual employees that understand the cultural            Sometimes its better to do something small really well to show
aspects of our target consumers, particularly in the field jobs      the impact those dollars can have if you amplify them to more
where they interact with our consumers on a daily basis (retail      markets, to more people, to more promotions, to bigger spon-
sales, field and event marketing, service locations, consumer        sorships.”
services, etc.).
                                                                     4. “We have a Hispanic Marketing Advertising Budget that sup-
2. “The globalization of the economy plays a major factor for        ports all key activities: promotions, new product launches, key
companies like ours who might see better opportunities out-          retail events. This is the first year that we have this and it is
side of the US to invest in, especially with a down economy in       now a “fundamental” part of our business as we launch differ-
the US. There are other markets that are doing better and the        ent marketing campaigns and new products.”
market share potential is higher than the US in many cases.
Another factor is most companies struggle understanding what         5. “That they are a much bigger part of our business than we
is the true profit potential of the Hispanic Market. What can this   thought and that they are a much bigger influencer in deciding
market deliver to their business? Companies that understand          what products to buy. I think the buying power within our indus-
this, have increased the investment in this segment and are          try will be much stronger coming out of this economy than
doing better than some of their competitors and will come out        going into it.
better after the economy recovers. I also think there is a lack of
Hispanics in leadership positions that can be a part of the con-



                                                                                                         Q1 2011 | www.portada-online.com   (I)
Hispanic Marketing Budgets



                            Felix Tejeda                                    ISTE (International Society for Technology in Education) to
                            Brand Marketing                                 bring the power of technology and professional basketball to
                            Sprint Prepaid Group                            middle school students by providing teachers with interactive
                                                                            and engaging technology opportunities. In addition, we select
                                                                            key industry influencers and partnerships that align with our
                                                                            business strategies to generate awareness, preference and
      1. Simply said, our organization understands the market place         consideration for our products, services and solutions.”
      and thus balances opportunities and risks to allocate invest-
      ments depending on the objective at hand.”                            4. “At HP, we fully embrace the concept of diversity, based on
                                                                            the importance of focusing on the possibilities and not the lim-
      2. “At the end of the day it is about maximizing marketing            itations. We think that true capabilities and leadership cannot
      investments to target the right consumer for the brand and cat-       be defined or limited by gender, race or religion. For all of us to
      egory, so it is about identifying where the growth is.”               win in today’s fiercely competitive marketplace, we will need to
                                                                            embrace our differences and mirror the diversity of our cus-
      3. “Multicultural leaders must leverage consumer data to              tomers and the world around us.”
      engage their leadership to build the rationale that a dollar
      invested in targeting a multicultural consumer delivers x times       5. “The Census 2010 will show new data showing coast-to-
      the investment in revenue. The hope is that the multicultural         coast growth in the Latino population which will further cement
      consumer over delivers when compared to its general market            the need of companies to aggressively continue approaching
      counterpart.”                                                         this segment of the U.S. population.”

      4. “The Hispanic segment is a top priority that is reflected in our
      exemplary worth ethic of our sales and marketing organization;
      from advertising to customer life cycle”

      5. “Our organization is well versed in the national population                             Juan Job
      figures, but we'll be sure to review the data to identify any new                          VP Head of Hispanic Markets at
      trends.”
                                                                                                 New York Life



                                                                            1. “An important variable affecting our Hispanic marketing
                             Lesley Mc Norton                               efforts is whether a market is defined as Hispanic or not. We
                             Multicultural Marketing & Americas             define a market as Hispanic if 50% or more of its customers
                             Brand Manager                                  are Hispanic. We have associates exclusively devoted to the
                             Corporate Marketing, HP                        Hispanic market in the following units: New York (two), Fresno,
                                                                            CA, El Paso, TX, Mc Allen, TX, Edison, NJ, Miami, FL and San
                                                                            Antonio, TX. New York Life's Hispanic marketing team
      1. “HP will continue to invest in the multicultural market. We        increased from 5 to 27 Hispanic marketing associates over the
      see that it presents tremendous growth opportunities for HP’s         last 15 months. In 2011 we are expecting an additional 11 as
      consumer and small and medium businesses. Continuing to               we open additional units specifically devoted to the U.S.
      understand and invest in this market is core to HP’s vision.”         Hispanic market in San Diego and Tampa.
                                                                            Our company's multicultural markets unit, which includes the
      2. “Demonstrating the business opportunity these audiences            Hispanic marketing unit, generates more than a third of the
      represent and executing to achieve a strong ROI. HP is the #1         company's retail revenue and is outpacing the growth of the
      IT company and has the 10th strongest brand in the world, with        rest of the company. Most of our ad buys are done on a local
      over 300K employees who are listening to customers, watching          level. We partner with our agents to undertake co-op
      trends and partnering to make a difference. HP believes               Advertising, mostly sharing the costs by approximately 50%.”
      strongly that the trends are being led in large part by Hispanics
      and African Americans.”                                               4. “New York Life has two main units: The Retail Marketing Unit
                                                                            and the Multicultural Markets Unit, which includes the
      3. “Market data and demonstrating results. HP has been suc-           Hispanic marketing unit. The Multicultural Marketing
      cessful with marketing campaigns that include The HP Insider,         Unit has 6 divisions: Hispanic, African-American, Chinese,
      a first-of-its-kind relationship with the NBA to name one local       Asian Indian, Vietnamese and Korean. We have 120 offices
      fan an “HP Insider” and award him or her a week of behind-            around the country; these offices support our more than 10,000
      the-scenes access to a basketball team. The program was               agents. We consider our agents our brand ambassadors.
      implemented with the Miami Heat and the Dallas Mavericks;             Currently 10% of our agents are Hispanic, while the Hispanic
      and HP Digital Assist, a partnership among HP, NBA Cares and          market segment sales amount to 12%-13% of total revenues.”




(J)   Q1 2011 | www.portada-online.com
Portada's
Emerging Hispanic
Markets Forum
NEW YORK CITY, SEPT. 21, 2011
THE OBJECTIVE
The main objective of the Portada Emerging Hispanic Markets Forum is to make
a case for marketing to Hispanics in regions that are not part of the top 5
Hispanic markets. Particularly in the light of the upcoming 2010 Census results,
which are expected to show very high growth rates in population and purcha-
sing power of Hispanics living in these often overlooked markets. These mar-
kets include:

Arizona | Colorado | Georgia | Maryland/Virginia/Washington DC | New Jersey
Massachusetts | Oregon | Pennsylvania | South - North Carolina | Utah

THE PARTICIPANTS
The Forum will bring together major NYC and North East based clients and
agencies with media executives and agencies that have a strong presence in
emerging Hispanic markets. Stay tuned as we announce major speaker and
panelists!

THE DATE
The Emerging Hispanic Markets Forum will take place one day before Portada's
Fifth Annual Hispanic Digital and Print Media Conference, Sept. 22, 2011, NYC.
Sponsors of the Emerging Hispanic Market Forum get tickets to attend both
events.

THEMES THAT WILL BE EXPLORED BY MAJOR PLAYERS INCLUDE
> The Opportunity: The Hispanic population in states which traditionally had a
relatively small number of Hispanics is growing exponentially. An in-depth
analysis by a major demographic expert.
> ROI Case Studies of marketers that obtained a high ROI in marketing to
Latinos in emerging Hispanic markets.
> Are there media properties that efficiently reach local audiences in emerging
Hispanic markets? If so, which ones are they and how do they work?
> Agencies: How do regional agencies work? And what can they offer to natio-
nal clients and major agencies?



    FOR MORE INFORMATION AND SPONSORSHIP
    OPPORTUNITIES PLEASE CALL
    Marcos Baer, publisher Portada, (212) 685-44 41, marcos@portada-online.com
    Bob Oliva, Business Development Director, (305) 546-1515, bob@portada-online.com
T H E       L E A D I N G                S O U R C E               O N        L A T I N          M A R K E T I N G                        A N D           M E D I A



         Try Portada FREE and Become
             a Latin Market Insider!
                                                                                 1]     What is your line of work? (Please check the following boxes
  > Yes, I want to get the print issue of Portada                                       if appropriate)
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Suplemento especial del censo, por Portada

  • 2.
  • 3. Portada SPECIAL CENSUS PREVIEW SUPPLEMENT R SPECIAL D Five key data points to ISSUE look forward to in the 2010 Census that validate HIGHLIGHTS Hispanic marketing E The question of Language: English, Spanish or both? I The main Issue: How much will the Census Impact Hispanic Marketing Budgets? Will Corporate America's CMO's listen? K Portada's Emerging Hispanic Markets Forum, NYC, September 21, 2011 CENSUS RESULTS RELEASE TIMELINE By 12-31-2010 By 3-31-2011 By 5-31-2011 By 9-30-2011 Apportionment counts will US census has to provide Raw data will not be Publication of 2010 American be delivered to the President complete delivery of data released publicly on Community Survey (Data that within nine months of to the States no later the census site until expands on the enumeration study, Census Day (on or before than March June 2011 including data such as language and December 31, 2010) Household Income) PORTADA'S SPECIAL CENSUS RESULTS ISSUE (C)
  • 4. Preview: Key Data Points The following are five likely Census 2010 headlines based on demographic trends as explained by Mebrulin Francisco, Senior Research Analyst of Mediaedge at Portada's Fourth Annual Hispanic Digital and Print Media Conference. The presentation is based on data by the U.S. Census and the American Community Survey. 1 Hispanics will continue to 3 Age Distribution will show that grow and become the largest Marketers targeting Gen Y need “minority” outpacing the to think Hispanic growth of the general market WHY? WHY? 22% of the U.S. population under the age of 18 is The 2000 U.S. Census projected that by 2010 Hispanic and 18% of the U.S. population between the ages Hispanics would make up 16% of the total U.S. population of 18 and 44. and 24% by 2050. Some estimates predict that Hispanics will amount to 30% of the U.S. population by 2050. U.S. born Hispanics will drive the majority of growth. 4 Spanish will continue to be the dominant language spoken 2 Hispanics will be represented among Hispanics in more geographical areas of WHY? the U.S. In 2009, a significant percent of the market commu- WHY? nicated only or mostly in Spanish (37%), a 68% change from the 2000 Census. (More detailed information on page E). The Hispanic population in states which traditio- nally had a relatively small number of Hispanics will grow exponentially. 5 Hispanics' wallets will continue to get fatter Below is a list of the 30 States whose WHY? Hispanic population has grown the most Hispanic spending power increased by 6.4% between North Dakota 151% Maryland 53% 2005 and 2008 versus 2.9% for the general U.S.population. Arkansas 107% New Hampshire 53% West Virginia 98% Pennsylvania 52% Small Business Owners are growing faster among Montana 94% Kansas 51% Hispanics than in the General Market. Between 2002 and South Dakota 84% Virginia 51% 2007 the number of Hispanic Business Owners increased by Vermont 75% Missouri 50% 43% vs. 14.5% for non Hispanics. South Carolina 74% Georgia 48% Maine 73% Oklahoma 46% Kentucky 71% Iowa 46% Mississippi 65% Louisiana 45% Hispanic consumer spending led overall U.S. Alabama 65% Indiana 45% market growth in the following categories Tennessee 63% Wisconsin 44% Minnesota 57% Nebraska 41% > Food business - Growth in Hispanic spending North Carolina 56% Delaware 40% Alask 54% Oregon 36% explains 30% of the growth of the overall market. > Education - U.S. Hispanics spent 58% more on education compared to 9% for non-Hispanics. NOTE: Note: % Increase of the ratio Hispanic population/Total state > Entertainment - U.S. Hispanics increased their enter population between 2000 and 2008 tainment spend on fees and admissions by 14% as SOURCE: U.S. Census compared to a 7% decline for non-Hispanics. (D) Q1 2011 | www.portada-online.com
  • 5. Language Spanish, English or Both? The crucial Question for Marketers and Media ne of the main data points to tracks trends among Hispanics and Spanish. Currently with the immigra- O look at once the 2010 census results are out is the new distri- found that 68% of Hispanics 18+ agree that Spanish language is more tion debate the pendulum is now swinging back to the past which I bution of Spanish-only, Bilingual and important to them today than it was think is very sad for our children”, English only speakers in the Hispanic five years ago. This was true even Torres adds. population. among segments that had mostly According to the 2009 edition of Natives and were raised in an Anglo- > Less urgency to be fluent the American Community Survey, in environment; bi-cultural (88%) and in English 2009 a significant percent (37%) of assimilated (54%). “The truth is that the micro com- Hispanics communicated only or mostly munities or barrios emerging in urban in Spanish, a 68% increase from 2000, > Major Shift in Sentiment areas create a safety zone for a Spanish when they amounted to only 22%. Francisco explains that only or mostly environment. You can Another expected 2010 census MECBravo’s has a proprietary segmen- be in this country and not need to be result is that U.S. born Hispanics will tation tool called “The Nuevo fluent in the native language to get drive the majority of growth. With the Americans.” This model takes a differ- ahead.”, Mediaedge’s Francisco notes. growth coming from the non-immi- ent approach to the Hispanic market grant population, which traditionally focusing on consumer motivations and > Implications for Media... are more familiar with English, what is attitudes rather than demographics or Language preference of Hispanics is the reason for such a big increase in the acculturation. “When we first conduct- determinant for the media vehicles mostly Spanish only proportion? ed the segmentation in 2006 we found catering to them. Spanish-language “Language assimilation is rapid and that there was a segment of the media has a very significant impact on mostly complete by the third genera- Hispanic market that was completely the US advertising and media markets tion. There will be a decrease of immi- removed from Latin culture. overall. In the third quarter of 2010 grants, who are primarily Spanish- Ultimately the only thing that made Univision had the second highest speakers. However, native born them Hispanic/Latino was their last age18-34 ratings of all broadcast net- Hispanics are increasingly learning name. However when the segmenta- works. In fact, during the first week of Spanish for cultural and economic rea- tion was updated in 2009, we found a September 2010, Univision beat out sons”, says Edward T. Rincon, presi- major shift in sentiment among this the Big Four networks among all 18-49 dent at Dallas based research firm group and there was a higher affinity and 18-34 in primetime. Rincon & Associates. towards Hispanic culture, media and Broadcasters like Univision, Mebrulin Francisco, Senior involvement”, Francisco explains. Telemundo and V-Me are set to be the Research Analyst at Mediaedge in New Albert Torres, Chairman and CEO of main beneficiaries of the expected York City says that several theories Tu Decides Media, a bilingual newspa- expansion of Spanish-dominant Hispa- have emerged to explain the increase in per publisher in the Pacific Northwest nics. So are many Hispanic newspapers the Spanish-dominant population: notes that the Hispanic community has (although there are exceptions like San gone through many different phases Antonio Express News’ Conexion (English) > Hispanic Pride regarding the usage of Spanish and and Chicago’s Extra newspaper (bilin- According to Francisco, “Reaccul- English. “There was a time not long gual). Weekly Hispanic newspapers are turation is more than a buzz word. As ago when it was shameful to speak often the first type of publications to an industry we speak a lot about the Spanish and parents were discouraged emerge and historically have been more reemergence of Hispanic pride, now from teaching their children Spanish. likely to serve immigrant populations. research tells us that this is indeed a The pendulum swung the other way To a large extent they can be seen as macro trend among Latinos in the US. for a while and it became in vogue to The Futures Company, for example, be able to speak a foreign language like Q1 2011 | www.portada-online.com (E)
  • 6. Language grassroots media and engage the com- The Heterogeneous Hispanic Media Market munity they target with local content. Jacqueline Hernández, Chief MEDIA TYPE Spanish Bilingual English Total Operating Officer of the Telemundo Communications Group, Inc, tells Magazines 158 (55.6%) 43 (15.1%) 83 (29.2%) 284 Portada that “we are constantly reflec- Newspapers 199 (73.7%) 48 (17.8%) 23 (8.5%) 270 ting the U.S. Hispanic market in our content and to do this we turn to data. Newsletters 29 (13.2%) 64 (29.2%) 126 (57.5%) 219 We are very excited about the Census data as it will provide us with tremen- Websites 15 (66.6%) 6 (24%) 4 (16%) 25 dously valuable insights.” Hernández Radio Stations 487 (83, 3%) 29 (4.9%) 68 (11.8%) 584 notes that preliminary data shows growth of Hispanic populations across Television Stations 123 (83.6%) 7 (4.7%) 17 (11.6%) 147 all states. One market in particular is Chicago. ‘We used this insight with NOTE: Number of media properties published/broadcast per language. Percentage of overall number our recent launch of 'Alguien Te Mira', in brackets. which takes place in Chicago. We also SOURCE: Portada Database expect to see growth in biculturals and U.S. born Hispanics. This is great news for us as we continue to grow mun2- guage choice in targeting Hispanics”, Houston. the number one cable network speak- says Rosa Serrano, a former Director of According to Serrano, “Spanish lan- ing to YLA’s-Young Latino Americans, Planning and Buying at Lopez Negrete guage tends to be the constant for all in a uniquely American voice. It is also Communications, who recently created clients as this will accomplish two very the core target. We are looking forward ReSults Media and Marketing Partners, key goals. First, reach Hispanics who to when the data is released next year her own advertising agency in are missed in English language com- so we can continue to use the findings and grow our audiences.” Other pay TV providers like MTV’s Tr3s and LATV that are geared A COMPRAR! Consumer categories for which Spanish-dominant Hispanics overindex to bilingual Hispanic youth would also profit from a growing acculturated Hispanic population. > Automotive: Live in a household where at least one of the vehicles is Regarding websites, usage has his- a hybrid (Index 273) torically skewed more to English-dom- > Baby/Children: Live in a household that uses baby food, cereal, juice inant Hispanics as it has taken a longer (Index 280) time for Spanish-dominant Hispanics > Baby/Children: Live in a household that uses baby/children's shampoo to go online. In fact, English-domi- (Index 196) nant Hispanics do not necessarily visit > Non-Alcoholic Beverages: Live in a household that uses instant coffee websites exclusively geared to (Index 225) Hispanics. The 2010 edition of AOL’s > Non-Alcoholic Beverages: Drink energy drinks (Index 177) annual Hispanic CyberStudy shows > Telecom: Made long distance calls outside of the U.S. in the last that 23% of the US online audience is 3 months (Index 261) Spanish-dominant which means they > Telecom: Have telephone credit card/pre-paid calling card (Index 220) consume most of their media in > Travel: Use travel agent services (Index 123) Spanish; 31% are bicultural consum- > Health and Beauty: Use home pregnancy tests (Index 153) ing most media in English and 46% > Medicine: Use cough syrup (Index 133) US dominant consuming most of their > Food: Live in a household that uses meat alternatives (Index 169) media also in English. > Food: Live in a household that uses flavored gelatin desserts Above is a table that breaks down (Index 130) different media properties by the lan- > Food: Live in a household that uses canned milk (Index 126) guage they use: > Food: Chew gum (Index 125) ...and Marketers “There is truly not one answer to NOTE: Some consumer categories for which Spanish-dominant Hispanics over-index relative to the the question of what determines lan- entire U.S. adult population. SOURCE: Spring 2009 full-year Experian Simmons National Consumer Study. (F) Q1 2011 | www.portada-online.com
  • 7. Language munications because of their preference for Spanish language media. There will A COMMUNITY NEWSPAPER'S RATIONALE TO also be a number of Hispanics who will be exposed to English language messag- PUBLISH A BILINGUAL NEWSPAPER ing but the impact of advertising may not be as effective because the language Albert Torres, Chairman and CEO of Tu Decides Media, a or cultural cues do not resonate with company that publishes a free weekly newspaper in them as creative developed with print and digital format in Washington State and Hispanic insights.” Northeastern Oregon has interesting views about the Second, Serrano notes, “the effi- role language plays to reach Hispanic audiences. Below ciencies of reaching Hispanics using are excerpts of a recent interview we published on www.portada-online.com. Spanish language channels are still much greater than reaching them with English language media. Your dollar Portada: What is the reason you and what is happening in Arizona. If spent in Spanish language to reach publish a bilingual newspaper? the newspaper was only written in Hispanics will allow the client to reach Spanish we would miss the oppor- more consumers than the dollar spent Albert Torres: “Even though I tunity to share our thoughts with in English. This is significant when was born in Mexico, I arrived at a others that can't read Spanish. In you consider how many major US very early age to the United States order to create change you need to markets have Hispanic populations and share more characteristics reach people that are different than that are 30% or higher compared to with the second generation yourself.” the overall population.” Hispanics. I am bilingual but prefer to read in English. I can read Portada: Why do you also pu- Dual Language Communications Spanish but I am slower and won't blish in Spanish? However, Serrano adds “Hispanics do it if it wasn't absolutely neces- are consuming media in multiple lan- sary. I felt there was a large enough Albert Torres: “The newspaper guages and any effective plan should gap between the English media and is also in Spanish because we want include dual language communications. the Spanish media. The stories in to retain the ability to read in Clients who are commited and savvy English didn't quite capture our Spanish. Having the ability to speak about the Hispanic consumer will not essence and lack the necessary English and at least one other lan- stop with Spanish language media background to make sense. I didn't guage can have meaningful investment and call it a day but rather see an accurate picture of the rewards. Being able to read an orig- also consider how they are reaching Hispanic community but rather inal story without translation and this key consumer via their English lan- what others thought we were like. without someone else's opinion and guage communications.” Serrano cites The Spanish stories tend to focus allowing the reader to make up your McDonald's, Bank of America, more on Latin America which holds own opinion is extremely valuable. Walmart, and State Farm among the a special place in my heart but I am This is why we called our newspa- clients who are doing this. more concerned about what is hap- per Tú Decides or You Decide.” Sales executives at media properties pening in my community here in the often face an uphill battle when trying United States. Portada: What is the circulation to convince clients and agencies about I also found out that beyond fill- of your publication? using Hispanic media (Bilingual or ing the gap as a bilingual newspa- English) to target English-dominant per in the Pacific Northwest we Albert Torres: “ We are current- Hispanics. “It is extremely difficult to were able to become a multicultur- ly printing 20,000 copies weekly and convince advertisers of the opportunity al bridge where we could share sto- send out an additional 10,000 e-mails to target English-dominant ries about each other while remov- attaching the digital version of our Hispanics”, says Albert Torres, ing language as a barrier to under- newspaper. We also are experienc- Chairman and CEO of Tu Decides standing each other. Some of our ing approximately 3,000 downloads Media, a bilingual newspaper publisher stories are written in English and from our website (www.TuDecides in the Pacific Northwest. are translated to Spanish and some Media.com) of the digital newspa- Torres adds that “probably the sin- are written in Spanish and are per. The English copies are down- gle biggest misconception about translated to English. Take for loaded more by a factor of 4 to 1 or Hispanics is that people think we only instance the immigration debate 80% English and 20% Spanish.” read, speak and write in Spanish. I love Q1 2011 | www.portada-online.com (G)
  • 8. Language to listen to Spanish music and movies but I prefer to have the ads in English to understand the new technology terms being offered by cell phone companies, types of policies being offered by insurance companies and the type of financial instruments available at the local banks. Beyond entertain- ment I prefer to see the special offers in English.” Another factor, Torres emphasizes is the amount of influence that English dominant Hispanics have on the Spanish dominant Hispanics. As an example Torres says that since he was eight years old he has been involved in every purchase his parents did. “Especially large or complicated purchases. In other words you can try to convince my father to buy something only to find that I have a huge amount of influence over his buying decision. I have chosen his doctors, homes, cars, banks, and even employment. I have filled out every employment application for every job he has ever had and I have filled out every form when he owned his own business.” Juan Guillen, CEO of Defining Trends Media Group a New York City based company that connects with the bilin- gual & bicultural Hispanic market through digital media, events and LatinTrends Magazine, asserts that “the market for English-language advertising targeting Hispanics should be “huge, but the ratio of allocated ad dollars is not.” “We are dealing with major numbers here, when 92% of Latinos 18 and under are U.S. born, this is a strong indicator of where the future is heading with regards to U.S. born and raised Latinos. To me, that means opportunity, because it will only increase with time, especially when there are more media properties catering to this market. think about it, not too long ago there were practically none.” (H) Q1 2011 | www.portada-online.com
  • 9. Hispanic Marketing Budgets Will Corporate America's CMOs listen? It is the crucial question. How will the publication and by reaching, connecting and converting multicultural interpretation of the 2010 Census results impact consumers into their customers”, says Jacqueline Hispanic advertising and marketing budgets. “I believe Hernández, Chief Operating Officer of the Telemundo the data will speak for itself and “sell” itself. We are in Communications Group, Inc. new times and this is a “New America”. When you But how do multicultural marketing directors see see the numbers, the changes in demographics, the this? How are they going to “sell” the census results to shifts and, most importantly, where the growth will their CMO's (Chief Marketing Officers)? Portada asked continue to come from; there is no question that every the following questions to four major clients: CMO who wants to grow their business needs to do so 1. What are the main factors behind the size of your company's multicultural marketing budget? 2. What do you think is in the way of increasing multicultural marketing budgets in Corporate America? 3. How do you try to convince your company's leadership to increase multicultural marketing budgets? 4. How is Hispanic marketing/advertising embedded into your company's sales and marketing organization? 5. What light do you expect the 2010 Census to shed on the particular audience segment your company targets? THIS IS WHAT THEY HAD TO SAY: Hector Vallejo versations that go behind closed doors when Senior Multicultural Marketing Manager Executives are deciding where the resources will go to. That's STANLEY BLACK AND DECKER where you have to fight the battle and as more Latinos get into those leadership positions I believe you will see budgets becoming more realistic.” 1. The % of Hispanic Contractors in the industry is a major fac- 3. “First, the size and growth of the market in our industry tor - by 2012, 40% of contractors in the US will be Hispanic so makes it an undeniable proposition. Second, having a compre- we need to make sure we are allocating the right resources to hensive strategy outside of just promotions and marketing more effectively penetrate this market. The second factor is the campaigns gives them more confidence in investing the lack of culturally relevant communication resources we cur- resource: you got to have a long term strategy that impacts all rently have. We need to bring our communication elements up aspects of your business, not just one area. The dollars have to to par with the general market therefore you will see an invest- get stretched as much as you can, especially in this space. Put ment in developing all the “fundamentals” first before we together a 3-5 year strategy that shows how you plan to grow increase our advertising spend. and take share for your company and get a buy in on a long Over the last 6 months, we have translated our entire tools lines term plan and not a one year plan. Your strategy needs to show into Spanish in our system, launched a full size Spanish Catalog year after year growth when you present it. I think a lot of and developed an entire line of culturally relevant POP (ban- Senior Leaders get shocked when you try to swing for the ners, posters, headers, premiums, etc.).The last factor is the fence asking for budgets. Lastly, you have to show results. need for bilingual employees that understand the cultural Sometimes its better to do something small really well to show aspects of our target consumers, particularly in the field jobs the impact those dollars can have if you amplify them to more where they interact with our consumers on a daily basis (retail markets, to more people, to more promotions, to bigger spon- sales, field and event marketing, service locations, consumer sorships.” services, etc.). 4. “We have a Hispanic Marketing Advertising Budget that sup- 2. “The globalization of the economy plays a major factor for ports all key activities: promotions, new product launches, key companies like ours who might see better opportunities out- retail events. This is the first year that we have this and it is side of the US to invest in, especially with a down economy in now a “fundamental” part of our business as we launch differ- the US. There are other markets that are doing better and the ent marketing campaigns and new products.” market share potential is higher than the US in many cases. Another factor is most companies struggle understanding what 5. “That they are a much bigger part of our business than we is the true profit potential of the Hispanic Market. What can this thought and that they are a much bigger influencer in deciding market deliver to their business? Companies that understand what products to buy. I think the buying power within our indus- this, have increased the investment in this segment and are try will be much stronger coming out of this economy than doing better than some of their competitors and will come out going into it. better after the economy recovers. I also think there is a lack of Hispanics in leadership positions that can be a part of the con- Q1 2011 | www.portada-online.com (I)
  • 10. Hispanic Marketing Budgets Felix Tejeda ISTE (International Society for Technology in Education) to Brand Marketing bring the power of technology and professional basketball to Sprint Prepaid Group middle school students by providing teachers with interactive and engaging technology opportunities. In addition, we select key industry influencers and partnerships that align with our business strategies to generate awareness, preference and 1. Simply said, our organization understands the market place consideration for our products, services and solutions.” and thus balances opportunities and risks to allocate invest- ments depending on the objective at hand.” 4. “At HP, we fully embrace the concept of diversity, based on the importance of focusing on the possibilities and not the lim- 2. “At the end of the day it is about maximizing marketing itations. We think that true capabilities and leadership cannot investments to target the right consumer for the brand and cat- be defined or limited by gender, race or religion. For all of us to egory, so it is about identifying where the growth is.” win in today’s fiercely competitive marketplace, we will need to embrace our differences and mirror the diversity of our cus- 3. “Multicultural leaders must leverage consumer data to tomers and the world around us.” engage their leadership to build the rationale that a dollar invested in targeting a multicultural consumer delivers x times 5. “The Census 2010 will show new data showing coast-to- the investment in revenue. The hope is that the multicultural coast growth in the Latino population which will further cement consumer over delivers when compared to its general market the need of companies to aggressively continue approaching counterpart.” this segment of the U.S. population.” 4. “The Hispanic segment is a top priority that is reflected in our exemplary worth ethic of our sales and marketing organization; from advertising to customer life cycle” 5. “Our organization is well versed in the national population Juan Job figures, but we'll be sure to review the data to identify any new VP Head of Hispanic Markets at trends.” New York Life 1. “An important variable affecting our Hispanic marketing Lesley Mc Norton efforts is whether a market is defined as Hispanic or not. We Multicultural Marketing & Americas define a market as Hispanic if 50% or more of its customers Brand Manager are Hispanic. We have associates exclusively devoted to the Corporate Marketing, HP Hispanic market in the following units: New York (two), Fresno, CA, El Paso, TX, Mc Allen, TX, Edison, NJ, Miami, FL and San Antonio, TX. New York Life's Hispanic marketing team 1. “HP will continue to invest in the multicultural market. We increased from 5 to 27 Hispanic marketing associates over the see that it presents tremendous growth opportunities for HP’s last 15 months. In 2011 we are expecting an additional 11 as consumer and small and medium businesses. Continuing to we open additional units specifically devoted to the U.S. understand and invest in this market is core to HP’s vision.” Hispanic market in San Diego and Tampa. Our company's multicultural markets unit, which includes the 2. “Demonstrating the business opportunity these audiences Hispanic marketing unit, generates more than a third of the represent and executing to achieve a strong ROI. HP is the #1 company's retail revenue and is outpacing the growth of the IT company and has the 10th strongest brand in the world, with rest of the company. Most of our ad buys are done on a local over 300K employees who are listening to customers, watching level. We partner with our agents to undertake co-op trends and partnering to make a difference. HP believes Advertising, mostly sharing the costs by approximately 50%.” strongly that the trends are being led in large part by Hispanics and African Americans.” 4. “New York Life has two main units: The Retail Marketing Unit and the Multicultural Markets Unit, which includes the 3. “Market data and demonstrating results. HP has been suc- Hispanic marketing unit. The Multicultural Marketing cessful with marketing campaigns that include The HP Insider, Unit has 6 divisions: Hispanic, African-American, Chinese, a first-of-its-kind relationship with the NBA to name one local Asian Indian, Vietnamese and Korean. We have 120 offices fan an “HP Insider” and award him or her a week of behind- around the country; these offices support our more than 10,000 the-scenes access to a basketball team. The program was agents. We consider our agents our brand ambassadors. implemented with the Miami Heat and the Dallas Mavericks; Currently 10% of our agents are Hispanic, while the Hispanic and HP Digital Assist, a partnership among HP, NBA Cares and market segment sales amount to 12%-13% of total revenues.” (J) Q1 2011 | www.portada-online.com
  • 11. Portada's Emerging Hispanic Markets Forum NEW YORK CITY, SEPT. 21, 2011 THE OBJECTIVE The main objective of the Portada Emerging Hispanic Markets Forum is to make a case for marketing to Hispanics in regions that are not part of the top 5 Hispanic markets. Particularly in the light of the upcoming 2010 Census results, which are expected to show very high growth rates in population and purcha- sing power of Hispanics living in these often overlooked markets. These mar- kets include: Arizona | Colorado | Georgia | Maryland/Virginia/Washington DC | New Jersey Massachusetts | Oregon | Pennsylvania | South - North Carolina | Utah THE PARTICIPANTS The Forum will bring together major NYC and North East based clients and agencies with media executives and agencies that have a strong presence in emerging Hispanic markets. Stay tuned as we announce major speaker and panelists! THE DATE The Emerging Hispanic Markets Forum will take place one day before Portada's Fifth Annual Hispanic Digital and Print Media Conference, Sept. 22, 2011, NYC. Sponsors of the Emerging Hispanic Market Forum get tickets to attend both events. THEMES THAT WILL BE EXPLORED BY MAJOR PLAYERS INCLUDE > The Opportunity: The Hispanic population in states which traditionally had a relatively small number of Hispanics is growing exponentially. An in-depth analysis by a major demographic expert. > ROI Case Studies of marketers that obtained a high ROI in marketing to Latinos in emerging Hispanic markets. > Are there media properties that efficiently reach local audiences in emerging Hispanic markets? If so, which ones are they and how do they work? > Agencies: How do regional agencies work? And what can they offer to natio- nal clients and major agencies? FOR MORE INFORMATION AND SPONSORSHIP OPPORTUNITIES PLEASE CALL Marcos Baer, publisher Portada, (212) 685-44 41, marcos@portada-online.com Bob Oliva, Business Development Director, (305) 546-1515, bob@portada-online.com
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