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Organizational Structure & Controls Chapter Twelve © 2006 by Nelson, a division of Thomson Canada Limited.
The Strategic  Management  Process Chapter 8: Acquisition & Restructuring Chapter 9: International Strategy Chapter 10: Cooperative Strategy Strategy Formulation Chapter 11: Corporate Governance Ch. 12: Org. Structure & Controls  Chapter 13: Strategic Leadership Chapter 14: Org. Renewal & Innovation Strategy  Implementation Strategic  Actions  Chapter 3: The External Environment  Strategic Competitiveness Strategic Mission & Strategic Intent Strategic  Objectives & Inputs Chapter 1: Strategic Management Ch. 2: Strat. Mgmt . & Performance Chapter 3: The External Environment  Chapter 3: The External Environment  Chapter 4: The Internal Environment Chapter 5:  Bus.-Level Strategy Chapter 6: Competitive Dynamics Chapter 7: Corp.-Level Strategy Ch. 12: Org. Structure & Controls  Strategic Competitiveness
Organizational Structure & Controls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Structure ,[object Object],[object Object],[object Object]
Organizational Structure ,[object Object],[object Object],[object Object]
Organizational Structure ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Controls ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Financial Controls ,[object Object]
Structure Types All organizations require some form of organizational structure to implement and manage their strategies. Firms frequently alter their structure as they grow in size and complexity. Three basic structure types: Functional Structure Multi-divisional Structure (M-form) Simple Structure
Strategy & Structure Growth Patterns Simple Structure Functional Structure Efficient implementation of formulated strategy Multidivisional Structure Efficient implementation of formulated strategy Sales Growth  Coordination   &   Control Problems Sales Growth  Coordination   &   Control Problems
Simple Structure Owner/Manager makes all major decisions directly and monitors all activities. Difficult to maintain this structure as the firm grows in size and complexity. Owner / Manager
Functional Structure *   Production *   Finance *   Engineering *   Accounting *   Sales & Marketing *   Human Resources First stage beyond a Simple Structure Fine for single or dominant-business firms Allows specialization of tasks Overcomes information processing limits of  single owner/manager Functional department heads report to Chief Executive Officer who integrates decisions &  actions from a company-wide point of view. Risks conflict between myopic functional managers
Functional Structure Production Finance Engineering Accounting Sales &  Marketing Human  Resources Chief Executive Officer Corporate Finance Corporate R&D Corporate Marketing Corporate Human  Resources Strategic Planning
Functional Structure for Cost Leadership  Strategy ,[object Object],[object Object],[object Object],[object Object],Relatively large centralized staff coordinates functions Office of the President Centralized Staff Marketing Engineering Operations Personnel Accounting
Functional Structure for Differentiation  Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],Marketing New Product R&D Operations Human Resources Finance R&D Marketing President and Limited Staff
Multi-Divisional Structure Each division is operated as a separate business. Appropriate for related-diversified businesses. Key task of corporate managers is exploiting synergies among divisions. Managers use a combination of strategic controls and financial controls. The goal is to maximize overall firm performance. Competing among divisions for scarce capital resources Creating opportunities for cooperation to develop synergies Managers try to strike a balance between: and
Multi-Divisional Structure Balance of these dimensions may change over time The decision-making of managers in a Multi-Divisional structure may be: Structure will evolve over time with: Changes in strategy Degree of diversification Geographic scope Nature of competition Centralized   or  Decentralized Bureaucratic   or  Non-bureaucratic
Multi-Divisional Structure Corp. Head quarters Division Division Division Division Chief Executive Officer Corporate Finance Corporate R&D Corporate Marketing Strategic Planning Corporate Human  Resources Production Finance Engineering Accounting Sales &  Marketing Human  Resources
Three Variations of the Multi-Divisional Structure Multi-Divisional Structure (M-form) Related-Constrained Strategy Related-Linked Strategy Unrelated /Holding Company Strategy Cooperative Form Strategic Business Unit (SBU) Structure Competitive Form
Cooperative Form Related-Constrained Strategy ,[object Object],[object Object],[object Object],Corp. Headquarters Product Division Product Division Product Division Product Division Product Division President Strategic Planning Corporate R&D Lab Corporate Human Resources Corporate Marketing Corporate Finance Legal Affairs Government Affairs
Product  &   Functional   Matrix 2 Dimensions Each Unit reports to Functional AND Project Managers Each Project has Functional Units Product Functional Operations Unit Marketing Unit Finance Unit People Unit Operations Unit Marketing Unit Finance Unit People Unit Operations Marketing Finance People Operations Unit Marketing Unit Finance Unit People Unit Operations Unit Marketing Unit Finance Unit People Unit Manager Product A Manager Product B Manager Product C Manager Product D Senior  Management
SBU Form Related-Linked Strategy President ,[object Object],[object Object],[object Object],Corp. Headquarters Division Division Division Division Division Division Strategic Business Unit A Strategic Business Unit C Strategic Business Unit B Strategic Business Unit D Corporate Finance Corporate R&D Corporate Marketing Strategic Planning Corporate Human  Resources
Competitive Form Unrelated /Holding Company Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],President Legal Affairs Finance Auditing Division Division Division Division Division Corp. Headquarters
Characteristics of Diversification Strategies Structural Characteristics Centralization Of Operations Use of Integrating Mechanisms Divisional Performance Appraisal Divisional Incentive  Compensation Type of  Strategy Cooperative M-Form SBU M-Form Competitive M-Form Centralized at Corporate Office Centralized in SBUs Decentralized to Division Linked to  Corporate Performance Linked to Corporation, Division & SBU Linked to Divisional Performance Extensive Synergies Moderate Synergies Nonexistent Synergies Financial Criteria Strategic & Financial Criteria Subjective/ Strategic Criteria Related- Constrained Related Linked Unrelated
Worldwide Geographic Area Structure ,[object Object],Multidomestic Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Multinational Headquarters Europe United States Middle East/ Africa Canada Asia Latin America
Worldwide Product Divisional Structure ,[object Object],[object Object],Global Strategy ,[object Object],[object Object],Global Corporate Headquarters Worldwide Products Division Worldwide Products Division Worldwide Products Division Worldwide Products Division Worldwide Products Division Worldwide Products Division
Strategic Networks A Strategic Network is a grouping of organizations that has been formed to create value via participation in a set of cooperative arrangements (such as a strategic alliance). A Strategic   Centre firm often manages the network  The Strategic Centre firm identifies actions that increase the opportunity for each firm to achieve success through its participation in the network. The Strategic Centre firm creates incentives that reduce the probability of any single firm taking advantage of its network partners.
A Strategic Network Strategic Centre Firm Centre firm is engaged in four primary tasks – Strategic Outsourcing, Competencies, Technology &  A Race to Learn.
Primary tasks of the Strategic Centre Firm ,[object Object],[object Object],Technology:   Responsible for managing the development & sharing of technology based ideas among network members. Race to Learn:   Guides participants in efforts to form network-specific competitive advantages.
A Distributed Strategic Network Main Strategic Centre Firm Distributed Strategic Centre Firms International Cooperative Strategies often require more complex networks. Many large multinational firms form distributed strategic networks with multiple regional strategic centres to manage their array of cooperative arrangements with partner firms. Breaking big networks into multiple manageably-sized ones helps  to manage the complexity of maintaining many relationships.
The Strategic  Management  Process Chapter 8: Acquisition & Restructuring Chapter 9: International Strategy Chapter 10: Cooperative Strategy Strategy Formulation Chapter 11: Corporate Governance Ch. 12: Org. Structure & Controls  Chapter 13: Strategic Leadership Chapter 14: Org. Renewal & Innovation Strategy  Implementation Strategic  Actions  Chapter 3: The External Environment  Strategic Competitiveness Strategic Mission & Strategic Intent Strategic  Objectives & Inputs Chapter 1: Strategic Management Ch. 2: Strat. Mgmt . & Performance Chapter 3: The External Environment  Chapter 3: The External Environment  Chapter 4: The Internal Environment Chapter 5:  Bus.-Level Strategy Chapter 6: Competitive Dynamics Chapter 7: Corp.-Level Strategy Ch. 12: Org. Structure & Controls  Strategic Competitiveness

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Strategic Management Ch12

  • 1. Organizational Structure & Controls Chapter Twelve © 2006 by Nelson, a division of Thomson Canada Limited.
  • 2. The Strategic Management Process Chapter 8: Acquisition & Restructuring Chapter 9: International Strategy Chapter 10: Cooperative Strategy Strategy Formulation Chapter 11: Corporate Governance Ch. 12: Org. Structure & Controls Chapter 13: Strategic Leadership Chapter 14: Org. Renewal & Innovation Strategy Implementation Strategic  Actions  Chapter 3: The External Environment Strategic Competitiveness Strategic Mission & Strategic Intent Strategic Objectives & Inputs Chapter 1: Strategic Management Ch. 2: Strat. Mgmt . & Performance Chapter 3: The External Environment Chapter 3: The External Environment Chapter 4: The Internal Environment Chapter 5: Bus.-Level Strategy Chapter 6: Competitive Dynamics Chapter 7: Corp.-Level Strategy Ch. 12: Org. Structure & Controls Strategic Competitiveness
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Structure Types All organizations require some form of organizational structure to implement and manage their strategies. Firms frequently alter their structure as they grow in size and complexity. Three basic structure types: Functional Structure Multi-divisional Structure (M-form) Simple Structure
  • 10. Strategy & Structure Growth Patterns Simple Structure Functional Structure Efficient implementation of formulated strategy Multidivisional Structure Efficient implementation of formulated strategy Sales Growth Coordination & Control Problems Sales Growth Coordination & Control Problems
  • 11. Simple Structure Owner/Manager makes all major decisions directly and monitors all activities. Difficult to maintain this structure as the firm grows in size and complexity. Owner / Manager
  • 12. Functional Structure * Production * Finance * Engineering * Accounting * Sales & Marketing * Human Resources First stage beyond a Simple Structure Fine for single or dominant-business firms Allows specialization of tasks Overcomes information processing limits of single owner/manager Functional department heads report to Chief Executive Officer who integrates decisions & actions from a company-wide point of view. Risks conflict between myopic functional managers
  • 13. Functional Structure Production Finance Engineering Accounting Sales & Marketing Human Resources Chief Executive Officer Corporate Finance Corporate R&D Corporate Marketing Corporate Human Resources Strategic Planning
  • 14.
  • 15.
  • 16. Multi-Divisional Structure Each division is operated as a separate business. Appropriate for related-diversified businesses. Key task of corporate managers is exploiting synergies among divisions. Managers use a combination of strategic controls and financial controls. The goal is to maximize overall firm performance. Competing among divisions for scarce capital resources Creating opportunities for cooperation to develop synergies Managers try to strike a balance between: and
  • 17. Multi-Divisional Structure Balance of these dimensions may change over time The decision-making of managers in a Multi-Divisional structure may be: Structure will evolve over time with: Changes in strategy Degree of diversification Geographic scope Nature of competition Centralized or Decentralized Bureaucratic or Non-bureaucratic
  • 18. Multi-Divisional Structure Corp. Head quarters Division Division Division Division Chief Executive Officer Corporate Finance Corporate R&D Corporate Marketing Strategic Planning Corporate Human Resources Production Finance Engineering Accounting Sales & Marketing Human Resources
  • 19. Three Variations of the Multi-Divisional Structure Multi-Divisional Structure (M-form) Related-Constrained Strategy Related-Linked Strategy Unrelated /Holding Company Strategy Cooperative Form Strategic Business Unit (SBU) Structure Competitive Form
  • 20.
  • 21. Product & Functional Matrix 2 Dimensions Each Unit reports to Functional AND Project Managers Each Project has Functional Units Product Functional Operations Unit Marketing Unit Finance Unit People Unit Operations Unit Marketing Unit Finance Unit People Unit Operations Marketing Finance People Operations Unit Marketing Unit Finance Unit People Unit Operations Unit Marketing Unit Finance Unit People Unit Manager Product A Manager Product B Manager Product C Manager Product D Senior Management
  • 22.
  • 23.
  • 24. Characteristics of Diversification Strategies Structural Characteristics Centralization Of Operations Use of Integrating Mechanisms Divisional Performance Appraisal Divisional Incentive Compensation Type of Strategy Cooperative M-Form SBU M-Form Competitive M-Form Centralized at Corporate Office Centralized in SBUs Decentralized to Division Linked to Corporate Performance Linked to Corporation, Division & SBU Linked to Divisional Performance Extensive Synergies Moderate Synergies Nonexistent Synergies Financial Criteria Strategic & Financial Criteria Subjective/ Strategic Criteria Related- Constrained Related Linked Unrelated
  • 25.
  • 26.
  • 27. Strategic Networks A Strategic Network is a grouping of organizations that has been formed to create value via participation in a set of cooperative arrangements (such as a strategic alliance). A Strategic Centre firm often manages the network The Strategic Centre firm identifies actions that increase the opportunity for each firm to achieve success through its participation in the network. The Strategic Centre firm creates incentives that reduce the probability of any single firm taking advantage of its network partners.
  • 28. A Strategic Network Strategic Centre Firm Centre firm is engaged in four primary tasks – Strategic Outsourcing, Competencies, Technology & A Race to Learn.
  • 29.
  • 30. A Distributed Strategic Network Main Strategic Centre Firm Distributed Strategic Centre Firms International Cooperative Strategies often require more complex networks. Many large multinational firms form distributed strategic networks with multiple regional strategic centres to manage their array of cooperative arrangements with partner firms. Breaking big networks into multiple manageably-sized ones helps to manage the complexity of maintaining many relationships.
  • 31. The Strategic Management Process Chapter 8: Acquisition & Restructuring Chapter 9: International Strategy Chapter 10: Cooperative Strategy Strategy Formulation Chapter 11: Corporate Governance Ch. 12: Org. Structure & Controls Chapter 13: Strategic Leadership Chapter 14: Org. Renewal & Innovation Strategy Implementation Strategic  Actions  Chapter 3: The External Environment Strategic Competitiveness Strategic Mission & Strategic Intent Strategic Objectives & Inputs Chapter 1: Strategic Management Ch. 2: Strat. Mgmt . & Performance Chapter 3: The External Environment Chapter 3: The External Environment Chapter 4: The Internal Environment Chapter 5: Bus.-Level Strategy Chapter 6: Competitive Dynamics Chapter 7: Corp.-Level Strategy Ch. 12: Org. Structure & Controls Strategic Competitiveness

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