1. Presented by:
CH.Touseef Akhtar
BS 5th Semester

2. Training is expense, without training it is more
expensive

3.  process of altering employee’s behavior & attitude
in a way that increases the probability of goal
attainment

4.  Management development activities attempt
to instill sound reasoning process to enhance
one’s ability to understand & interrupt
knowledge

5. Training development
 Increase specific job skills
 short term perspective
 Role of trainer is
important
 Shapes attitude, overall
growth
 Long term perspective
 Internally motivated

7.  Identifying Customer Needs
 Clarify Responsibilities and Expectations
 Improve Product Knowledge
 Enhance Sales Skills
 Improve Morale
 Understanding the Competition

8.  Opportunity for sales reps to identify
customer need
 Increases in sales

9.  Helps to sales reps to know their
responsibilities
 Clear vision

10.  Helps to answer to buyer
 More knowledge about product
 Quality
 Features
 Prices

11.  improve sales skills.
 gain new knowledge about how to effectively
deal with clients
 learn new techniques to persuade buyer to
purchase the product.

12.  Feeling well respected in the org
 willingness to perform assigned tasks

13.  Helps to understand competition
 Training helps sales reps to face competition
 motivate the buyers to buy your products
against competitor product

14. Develop and implement plan
Determine the objectives
Analyze need
Evaluate and review plan

16. ANY QUESTION?