Presented at: 20th GCC eGovernment and eServices Conference | 17-21 May 2014 | Ritz Carlton Hotel | Dubai, UAE.

1. Smart Government
Circle of Attention
20th GCC eGovernment and eServices Conference
17-21 May 2014 | Ritz Carlton Hotel | Dubai, UAE.
Presented by Dr. Ali M. Al-Khouri

2. Agenda
• Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention

3. Internet is pushing
government to transform!

4. e-Government Maturity

5. e-Government Maturity

7. m-Government Maturity
App development

8. m-Government Maturity
App development
Authentication?

10. Where do governments need to pay attention?

11. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

13. Public IT Cloud Services to grow 7X
46% of all IT spending by 2016 will be for
cloud-related platforms and applications.

14. Cloud Solutions
On-demand access to a shared pool of configurable
computing resources (e.g., networks, servers,
storage, applications, and services) ..
customers typically pay on a per-use basis

15. Cloud Solutions
On-demand access to a shared pool of configurable
computing resources (e.g., networks, servers,
storage, applications, and services) ..
customers typically pay on a per-use basis

16. Use SaaS for Support Functions
• Governments need to apply the
80:20 rule and pay more
attention to core functions.
• The use of cloud platforms
such as SaaS model for
support functions could make
a big difference!

17. National PaaS and IaaS initiatives
Due to security
concerns, governments
may develop nation-wide
cloud platforms and
infrastructure to support
speeding up
transformation
programs.

18. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

19. The Primary Challenge of Transformation
Identify that the user of the
device is authenticated
(the rightful) owner.
Identify that the
device is authorized

20. Ubiquitous eID
proxy for the real identity of an individual (or organization)
representation and presentation of a
set of credentials to assert identities

21. Government Digital Identity Systems
extending the use of government issued digital identity
systems to addresss electronic authentication needs

22. UAE Secure Mobile ID Solution
Digital identity
credentials will be
replicated to GSM
cards ..

23. UAE eID Ecosystem
A National Trust Centre is set up to provide
online validation services ..

24. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

26. Connected Government: Which way?
Lots of frameworks, approaches and solutions..
but no single one to guarantee delivery!

27. Interoperability
Finding a mechanism to enable scattered
governments systems to talk to each other
..

28. e-Government Approach

29. Data Mapping Service:
Injecting ID number in Government Databases

30. UAE Integration Platform
Connecting primary government databases..

31. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

32. What is Open Data?
Certain data should be freely available to everyone to
use and republish as they wish, without restrictions
from copyright, patents or other mechanisms of control
(data dissemination).

33. What is Open Data?
governments to
evolve and
transform into
citizen centric
operational
models; data
needs to be
shared and
shared
proactively.

34. Open Data Heat Map
* Darker shades of green indicate more openness
Countries are being ranked based on availability of data,
accessibility to data, digital format availability, timeliness
and frequency of updates.

35. Open Data Dimensions
Governments need to put in place open data strategies
with clearly articulated objectives and outcomes.

36. Open Government Opportunities

37. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

38. What is Big Data?
.. represents valuable insight
from large amounts of
structured, unstructured
and fast-moving data.

39. Big Data: Better Decision Making
Big Data
Detection
Environmental
Sustainability
Preparedness Social
Network
Awareness
Optimization
Prevention

40. The Promise of Big Data
Enabled government transformation through new
capabilities to increase productivity, provide
future insights, and increase innovation.

41. Complexity will remain an Issue!
Main challenge: shortage of skills
[USA will face shortage of around 2
million data analysts with know-how
to create and use big data]

42. Big data benefits
are unimaginable!
It has the potential
to turn the world
upside down!

43. Big Data 2013
revenues
estimated at $18.8
billion. By 2017, it
is expected to
grow by 200% to
$50.1 billion.

44. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

45. Knowledge Management
Creating a smart government is strongly
associated with the application of
knowledge management.

46. Knowledge Management Focus:
.. who create &
use knowledge
.. & technologies by
which knowledge is
created, maintained
& accessed.
.. by which knowledge is stored & disseminated
(manuals, databases, intranets, books, heads).

47. Building National KM Framework
Not only sustainable, but also
serves to generate accelerated
national growth rates.

48. • Introduction: Smart Government?
• Cloud Computing
• Ubiquitous Electronic Identity (eID)
• Integration
• Open Government
• Big Data
• Knowledge Management
• Concluding Remarks
Circle of
Attention
Agenda

49. Rapid Technological Development Pace!
Governments have
no choice but to
become smarter.

50. Citizen Centricity
Limitations of existing eGovernment services are that
they are government-oriented, and can’t personalise
communication or services to unanimous customers ..

51. The Shift in Mentality ..
Circle of Attention Circle of Attention
Circle
of
influence
Circle
of
influence
Need for more adaptive governance model to shift
from government to citizen tailored services.

52. “The world that we have made
as a result of the level of thinking
thus far, creates problems that
we cannot solve using the
same level of thinking that
existed when we created them”
-- Albert Einstein
We need to
change the mindset!

53. Thank you
Dr. Ali M. Al-Khouri
Director General | Emirates Identity Authority | UAE
www.emiratesid.ae | ali.alkhouri@emiratesid.ae |
Read our recent research :
@DrAliAlKhouri