Malaysia #1 Online Hardware Store Malaysia #1 Tramigo Authorized Service Centre

2. How AllFix Journey Began
Background
◦ Founded in 2007
◦ Malaysia #1 Online Hardware Store
◦ AllFix is “You CLICK It, We SEND It”
◦ Providing the best online shopping experience possible.
◦ Fast & Free Shipping.
◦ Fast fulfillment, Friendly & Expert Customer Service.
◦ Best selection
◦ 2,000 Products Range.
◦ 200 Products Categories.

3. AllFix Employees
AllFix.com.my
◦ AllFixians
◦ People who fit to the culture
◦ All new employees
◦ 2 weeks at call centre.
◦ 1 week at warehouse.
◦ Understand the importance of customer service.

4. AllFix.com.my Sales Volume
250,000.00
200,000.00 RM 195,938.00
150,000.00
100,000.00
50,000.00
RM 17,907.32
RM 0.00 RM 59.60
0.00
2007 2008 2009 2010

5. List of Brands @ AllFix
and many more….

6. AllFix Facilities

7. Meet our Top Monkeys
Adrian Foong Grace Liew
(General Manager) (Business Development Executive)
Jack Yan Mohd Sabri Fairuz Fadzilah
(Graphic & Web Designer) (System Administrator) (Customer Loyalty Representative)

8. What our Customers say about us!
Name: Noor Azli Bin Maamor Name: Mohd Hishamuddin Patoni
State: Negeri Sembilan Darul Khusus State: Selangor Darul Ehsan
Overall rating Overall rating
Customer Service Customer Service
Packaging Packaging
The delivery of the stuff was done very quickly, safe Just a call away I received my purchase in no time.
and efficiently. Well done! And I like to buy more. Excellent customer service and last but not least, the
High quality product with reasonable price.
Name: Nabila Farhan Abdullah Name: Steven Quah Eng Siang
State: Sarawak State: Pulau Pinang
Overall rating Overall rating
Customer Service Customer Service
Packaging Packaging
Thanks for the patience and the bag is lovely. A very This is the first time I have business with you company
friendly and reliable dealer. Nice to dealing with you. and with your member, one word to describe your
Recommended!! member and company – real Professional in business
communication and follow-up service.

9. What our Customers say about us!
Name: Mohamad Hafriq Bin Harmain Name: Badrul Hisham Bin Adnan
State: Selangor Darul Ehsan State: Pahang Darul Makmur
Overall rating Overall rating
Customer Service Customer Service
Packaging Packaging
After this, I wish to purchase raincoat. AllFix is the best Walaupun lewat menerima pesanan disebabkan
online store. AllFix service is very2 excellent and I ketiadaan stock namun kesungguhan yang ditunjukkan
Receive my parcel only 1 day. The parcel is very good untuk mendapat stock baru amat saya hargai. Mereka
condition and very good packaging. Safety, save my akan memaklumkan saya sekiranya mendapat status
time and easy. Thank you. terkini. Pembungkusan juga amat kemas. Perkidmatan
yang amat cemerlang, didoakan aka terus sukses dan
Menjadi pusat pembelian on-line yang unggul di Msia.
Name: Beh Chye Kuan
State: Perak Darul Ridzuan
Name: Azmi Ahmad
Overall rating State: Johor Darul Takzim
Customer Service
Packaging Overall rating
Customer Service
Great item. Speed Shipping. Thank you a lot! Packaging
Recommended A+++
Happy with AllFix service.

10. What our Partners say about us!
Name: Jon Lim
Title: Accounts Manager
Company: Dell Malaysia Berhad
Overall rating
Customer Service
Experience
Desktop, Notebook and Server
So far so good; it was all best experience and total
quality management system. I find the company has
a great management in Just In Time (JIT).
Name: Bong Choon Fatt
Title: CEO
Company: Chronos Process Integration
Overall rating
Customer Service Inventory Software
Experince
Feel so good when dealing with AllFix.com.my

11. What our Partners say about us!
Name: Adrian Oh
Title: Co-Founder
Company: Neowave Sdn Bhd
Overall rating
Customer Service
Experience
Shopping Cart System
Continuously provide excellent customer service
and you will be leading in what you do!!
Name: Terry Yee
Title: Head of Business Development
Company: iPay88 (M) Sdn Bhd
Overall rating
Customer Service
Experince
AllFix.com.my is one of the trusted online store in Payment Gateway System
Malaysia which is operated by a enthusiastic team.
Ecommerce Msia definitely needs this types of merchant
to grow and they are good example for other online
store as reference. Good job AllFix!

12. We are….
Malaysia #1 Online Hardware Store
MalaysiaOnlineStore.com
Malaysia #1 Tramigo Authorized Service Centre
Arto Tiitinen, CEO
ROVSKI Sole Authorized Online Store
in Malaysia.
Azhdrel Azha, CEO

13. Our past exhibition…

14. Our past exhibition…

15. MDEX MOU Ceremony…

16. Past Promotion..

17. Warehouse Sales 2010

18. Warehouse Sales 2010

19. Upcoming Program..
Putra World Trade Centre
Tun Razak Hall 1
Booth No: 1009