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Planning




Controlling
Herausforderungen und Entwicklungstendenzen in der Praxis


10. Controlling Innovation Berlin

Berlin, 18.September 2010



Dr. Ralf Eberenz



                                                            03.09.2010
2



Agenda



          Practical Implementation of a Controlling Approach that matters

          Organizational Development in Controlling

          Effective and efficient Information Management

          New Controlling Areas

          Did the Crisis change anything?




                                                                             03.09.2010
Three roles of a controller

     “We provide         Standardized financial systems & processes
 financial stability &   Few, but reliable, KPI„s & financial instruments
    transparency”        Planning, reporting & forecasting



  “We take care of       Combine methodological know-how with business sense
 sound & informed        Recognize need for decisions, proactively identify alternatives
    decisions”             & business recommendations




  “We focus on the       Think visionary, but act entrepreneurial
   future business       Implement recommendations proactively
      success”           Project management




                                                                                   03.09.2010
Three roles of a controller contribute to add value


Challenge
                      Added value


            „We focus on the future business
                                                  „Advisor“
                       success”



                 „We take care of sound &
                                                 „Controller“
                   informed decisions”



             “We provide financial stability &
                                                 „Accountant“
                     transparency”

   Comfortzone



                                                                03.09.2010
5



Agenda



          Practical Implementation of a Controlling Approach that matters

          Organizational Development in Controlling

          Effective and efficient Information Management

          New Controlling Areas

          Did the Crisis change anything?




                                                                             03.09.2010
Required skill set differs according to the controller’s role


        Challenge                        Project &
                          Added value
                                         soft skills

                           „Advisor“



                          „Controller“



                          „Accountant“
                                               Methodical
          Comfortzone                               skills




                                                                03.09.2010
Increasing demand for project & soft skills

 Project &       Project skills
                   Differentiation project vs. task
 soft skills       Project management competence
                   Act in diverse project roles (esp. project lead &
                       controlling)
                   Competence for pragmatic implementation

                 Soft skills
                   Targeted & comprehensive communication (across
                       hierarchies, divisions & cultures)
                   Creation & use of networks
                   Balance between Functional & Controlling
                       perspective
                   Achievement of acceptance due to alignment with
                       business processes
                   Drive to develop beyond defined objectives & tasks

                 Methodical knowledge
                  Controlling concepts & instruments
                  Finance & Accounting know how
                  IT know how                                           Methodical
                                                                             skills
                                                                                  03.09.2010
8




How to increase efficiency?




                              03.09.2010
9




Role Model Orientation might help…




                                     03.09.2010
10




…to capture efficiency potentials

                                                                Corporate Controlling               Decentral
                                                                                                   Controlling
                                                     Functional      Corporate       Unit
   Activities                                        Controlling     Controlling   Controlling   Affiliate, Division

                          Planning
   Steering Processes




                          Budgeting.
                          Forecasting
                          Strategic Planning
                          KPI
                          Portfolio Management

                          WoC
   Operating




                          Transfer Pricing
                          Subsidiary Controlling
                          Tools

                          Marketing Subs. China
   Projects




                          Growth Initiatives
                          Others




                        Policy       Consulting    Production                                                          03.09.2010
11



Agenda



          Practical Implementation of a Controlling Approach that matters

          Organizational Development in Controlling

          Effective and efficient Information Management

          New Controlling Areas

          Did the Crisis change anything?




                                                                             03.09.2010
“We provide financial stability & transparency”
 Example: Integrated accounting system


 One reporting for external and internal requirements

 One common financial language

 Standard terms: Statement of Income, one sales term and cost of manufacturing

 One IT-System for external and internal requirements

 One organizational unit for Accounting and Controlling on corporate level




                                                                                  03.09.2010
“We provide financial stability & transparency”
  Example: Identical external and internal accounts




                                                                     Statemt. of Income
    P&L Statement

                            “Cost origin”   “Cost allocation”




                            SAP FI      SAP CO

                                SAP SD
                                SAP MM
                                                                  Management Accounting
Financial Reporting (HGB)
                                                                and Group reporting (IFRS)



                                                                                     03.09.2010
“We provide financial stability & transparency”
 Example: Financial Information System CIS
Corporate Information System (CIS):
   Information system of BDF financial data (affiliate & headquarter data as a basis for
     internal analyses & external reporting)
   Including balance sheet, statement of income, working capital…




                                                                                    03.09.2010
15



Agenda



          Practical Implementation of a Controlling Approach that matters

          Organizational Development in Controlling

          Effective and efficient Information Management

          New Controlling Areas

          Did the Crisis change anything?




                                                                             03.09.2010
16


„We focus on the future business success”
 Example: Controlling and Risk Management
      Strategic Monitoring                                                                                         Operative Planning           Standard Reporting &
                                                                                                                                                    Forecasting
Cornerstone 1: Superior Brands                                   Cornerstone 2: Superior Supply Chain                    Annual
                       actual   Target 2010                                           actual   Target 2010
Brands on track with
Brands Portfolio       xxx         xxx
                                                                 Working Capital
                                                                 in % of NS           xxx         xxx                   Business
Launch/Relaunch        xxx         xxx                           Supply Chain Costs   xxx         xxx
Projects on track
Number of BNRs         xxx         xxx
                                                                 in % of NS
                                                                 Service Level in %   xxx         xxx
                                                                                                                          Plan
(dev. vs. 12/2004)

                                                                                                                         (ABP)    Supply
                                    Objectives
                                    Net Sales
                                                   actual   Target 2010                                                           Chain
                                    Growth         xxx         xxx
                                    Return on
                                    Sales          xxx         xxx                                                                 Plan
                                    Worldwide
                                    market share
                                    Key projects
                                                   xxx

                                                   xxx
                                                               xxx

                                                               xxx
                                                                                                                                  (SCP)
                                    on track
                                                                                                                         Product
Cornerstone 4: Superior Talent in Lean Orga
                       actual   Target 2010
                                                                 Cornerstone 3: Clear Geographical Focus
                                                                                      actual   Target 2010
                                                                                                                        Marketing
Admin. Headcount
in % of Total
Talent Recruiting/
                       xxx
                       xxx
                                   xxx
                                   xxx
                                                                 Growth in regions
                                                                 on track
                                                                 W. Europe Growth
                                                                                      xxx
                                                                                      xxx
                                                                                                  xxx
                                                                                                  xxx
                                                                                                                          Plan
Develop. Rating                                                  above Market
Acquisitions:
Net Sales acquired
                       xxx         xxx                           Growth in CRBI       xxx         xxx                    (PMP)




             Risk
                                                                                                             Identify                Evaluate           Steer
          Management




                                                                                                                                                                03.09.2010
17




Integrated Risk Reporting

                                  Board                         Reporting Cycle: Quarter


                               Risk Report
                              Beiersdorf AG


                              Corporate Risk
                               Management                             „Risikoboard“




                                                                                       Responsible
   „Sitzung Ressortleitung“                    Regional Controlling
                                                                                      Boardmember


           Risk Report                                Risk Report
            Functions                                  Regions*)


   „Sitzung Hauptfunktion“                     Management Units



                                                         *) Integral Part of Standard Report

                                                                                                03.09.2010
„We focus on the future business success”
 Example: Financial Scenario Modeling

Strategy                                                           Work packages


                                                                                      Growth
 Selective Business
     Pharmacy Business
                                                                                   Work Packages
          Mass Market Business




                           World Market                                                            Organi-
                              Share
                                                                    Scenario           Profit      zational
                                                                    Modeling       Work Packages   Develop-
                                   "Profit Focus“ Regions

                                  "Profitable Growth“ Regions
                                                                                                     ment
                                          "Growth Focus“ Regions




                                                                                     Enabling
                                                                                   Work Packages




              Objective: Integration of growth and profit initiatives and additional strategic
              plans into comprehensive financial model (2008 – 2015) for the entire BDF
              Consumer Business

                                                                                                         03.09.2010
Project result: Integrated financial model


Countries                                             Collection of strategic and
                      …
…
                                                        financial plans for categories
                  Margin I
                                                        and countries
               Net Sales growth
            Net Sales                                 Development of integrated
                                                        financial model to simulate
                                                        impact of various initiatives
                                                        and parameters on an
                                                        ongoing basis
                                                      Integration of strategic plans
                                                         into comprehensive financial
                      Time                               model 2008-2015. Focus:
            2008-2015                                    SOI
      Face     Body     Men …   Hair   Decor. Cosm…   Strategy assessment and
                                                         decision support
                          Categories




                                                                                  03.09.2010
BI tool and model characteristics
                                       Professional BI tool for simulation

                                       Combination of market data and Beiersdorf
                                        data

                                       Data consistency along parallel hierarchies
                                        (e.g. board regions and geographic regions)

                                       Splashing of e.g Net Sales to countries and
                                        brands

                                       Exchange rate effects




  > 200 subsidiaries

  > 20 categories

  > 100 brand groups

  Periods: 2006 – 2015

  Domestic, export and total sales


                                                                              03.09.2010
Pressure test Scenarios


                                                          Strong €

                     Lower BDF product
                     prices, but constant                                                  Weak €
                          cost level




                                                     Reference case
                                                                                             Grow according to
              Grow with market                                                                current Country
                                                                                                 Portfolio




                                    FC M&S and Admin                 Higher raw material
                                    with 50% instead of                    prices
  NS & EBIT
                                    80 % of NS growth
     case


Only EBIT case




                                                                                                                 03.09.2010
Integrated approach for strategic scenario development
and financial evaluation



      Reference                                Scenario simulation
        Case        Quantify Strategy
                                                based on different
                                                parameters

                                               Overview of financial
                                                conflicts/trade-offs
                                                between Strategic
                                                initiatives or with
                  Ongoing Business              financial targets

                                               Potential resolution of
                                                conflicts leading to
                                                plausible overall
                                                strategy

                    Develop Strategy           Business Portfolio




                                                               03.09.2010
23



Agenda



          Practical Implementation of a Controlling Approach that matters

          Organizational Development in Controlling

          Effective and efficient Information Management

          New Controlling Areas

          Did the Crisis change anything?




                                                                             03.09.2010
24



Did the Crisis change anything?


 Macroeconomic situation remains difficult

 C+T Market Growth remains slow

 Consumers want more for less (Private Label!)

 Customers continue to adapt structures drastically

 Competition is further increasing




                                                       03.09.2010
25




Did the Crisis change anything?




                   Hopefully!!!




                                  03.09.2010

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02 eberenz

  • 1. Planning Controlling Herausforderungen und Entwicklungstendenzen in der Praxis 10. Controlling Innovation Berlin Berlin, 18.September 2010 Dr. Ralf Eberenz 03.09.2010
  • 2. 2 Agenda  Practical Implementation of a Controlling Approach that matters  Organizational Development in Controlling  Effective and efficient Information Management  New Controlling Areas  Did the Crisis change anything? 03.09.2010
  • 3. Three roles of a controller “We provide Standardized financial systems & processes financial stability & Few, but reliable, KPI„s & financial instruments transparency” Planning, reporting & forecasting “We take care of Combine methodological know-how with business sense sound & informed Recognize need for decisions, proactively identify alternatives decisions” & business recommendations “We focus on the Think visionary, but act entrepreneurial future business Implement recommendations proactively success” Project management 03.09.2010
  • 4. Three roles of a controller contribute to add value Challenge Added value „We focus on the future business „Advisor“ success” „We take care of sound & „Controller“ informed decisions” “We provide financial stability & „Accountant“ transparency” Comfortzone 03.09.2010
  • 5. 5 Agenda  Practical Implementation of a Controlling Approach that matters  Organizational Development in Controlling  Effective and efficient Information Management  New Controlling Areas  Did the Crisis change anything? 03.09.2010
  • 6. Required skill set differs according to the controller’s role Challenge Project & Added value soft skills „Advisor“ „Controller“ „Accountant“ Methodical Comfortzone skills 03.09.2010
  • 7. Increasing demand for project & soft skills Project & Project skills Differentiation project vs. task soft skills Project management competence Act in diverse project roles (esp. project lead & controlling) Competence for pragmatic implementation Soft skills Targeted & comprehensive communication (across hierarchies, divisions & cultures) Creation & use of networks Balance between Functional & Controlling perspective Achievement of acceptance due to alignment with business processes Drive to develop beyond defined objectives & tasks Methodical knowledge Controlling concepts & instruments Finance & Accounting know how IT know how Methodical skills 03.09.2010
  • 8. 8 How to increase efficiency? 03.09.2010
  • 9. 9 Role Model Orientation might help… 03.09.2010
  • 10. 10 …to capture efficiency potentials Corporate Controlling Decentral Controlling Functional Corporate Unit Activities Controlling Controlling Controlling Affiliate, Division Planning Steering Processes Budgeting. Forecasting Strategic Planning KPI Portfolio Management WoC Operating Transfer Pricing Subsidiary Controlling Tools Marketing Subs. China Projects Growth Initiatives Others Policy Consulting Production 03.09.2010
  • 11. 11 Agenda  Practical Implementation of a Controlling Approach that matters  Organizational Development in Controlling  Effective and efficient Information Management  New Controlling Areas  Did the Crisis change anything? 03.09.2010
  • 12. “We provide financial stability & transparency” Example: Integrated accounting system  One reporting for external and internal requirements  One common financial language  Standard terms: Statement of Income, one sales term and cost of manufacturing  One IT-System for external and internal requirements  One organizational unit for Accounting and Controlling on corporate level 03.09.2010
  • 13. “We provide financial stability & transparency” Example: Identical external and internal accounts Statemt. of Income P&L Statement “Cost origin” “Cost allocation” SAP FI SAP CO SAP SD SAP MM Management Accounting Financial Reporting (HGB) and Group reporting (IFRS) 03.09.2010
  • 14. “We provide financial stability & transparency” Example: Financial Information System CIS Corporate Information System (CIS):  Information system of BDF financial data (affiliate & headquarter data as a basis for internal analyses & external reporting)  Including balance sheet, statement of income, working capital… 03.09.2010
  • 15. 15 Agenda  Practical Implementation of a Controlling Approach that matters  Organizational Development in Controlling  Effective and efficient Information Management  New Controlling Areas  Did the Crisis change anything? 03.09.2010
  • 16. 16 „We focus on the future business success” Example: Controlling and Risk Management Strategic Monitoring Operative Planning Standard Reporting & Forecasting Cornerstone 1: Superior Brands Cornerstone 2: Superior Supply Chain Annual actual Target 2010 actual Target 2010 Brands on track with Brands Portfolio xxx xxx Working Capital in % of NS xxx xxx Business Launch/Relaunch xxx xxx Supply Chain Costs xxx xxx Projects on track Number of BNRs xxx xxx in % of NS Service Level in % xxx xxx Plan (dev. vs. 12/2004) (ABP) Supply Objectives Net Sales actual Target 2010 Chain Growth xxx xxx Return on Sales xxx xxx Plan Worldwide market share Key projects xxx xxx xxx xxx (SCP) on track Product Cornerstone 4: Superior Talent in Lean Orga actual Target 2010 Cornerstone 3: Clear Geographical Focus actual Target 2010 Marketing Admin. Headcount in % of Total Talent Recruiting/ xxx xxx xxx xxx Growth in regions on track W. Europe Growth xxx xxx xxx xxx Plan Develop. Rating above Market Acquisitions: Net Sales acquired xxx xxx Growth in CRBI xxx xxx (PMP) Risk Identify Evaluate Steer Management 03.09.2010
  • 17. 17 Integrated Risk Reporting Board Reporting Cycle: Quarter Risk Report Beiersdorf AG Corporate Risk Management „Risikoboard“ Responsible „Sitzung Ressortleitung“ Regional Controlling Boardmember Risk Report Risk Report Functions Regions*) „Sitzung Hauptfunktion“ Management Units *) Integral Part of Standard Report 03.09.2010
  • 18. „We focus on the future business success” Example: Financial Scenario Modeling Strategy Work packages Growth Selective Business Pharmacy Business Work Packages Mass Market Business World Market Organi- Share Scenario Profit zational Modeling Work Packages Develop- "Profit Focus“ Regions "Profitable Growth“ Regions ment "Growth Focus“ Regions Enabling Work Packages Objective: Integration of growth and profit initiatives and additional strategic plans into comprehensive financial model (2008 – 2015) for the entire BDF Consumer Business 03.09.2010
  • 19. Project result: Integrated financial model Countries Collection of strategic and … … financial plans for categories Margin I and countries Net Sales growth Net Sales Development of integrated financial model to simulate impact of various initiatives and parameters on an ongoing basis Integration of strategic plans into comprehensive financial Time model 2008-2015. Focus: 2008-2015 SOI Face Body Men … Hair Decor. Cosm… Strategy assessment and decision support Categories 03.09.2010
  • 20. BI tool and model characteristics  Professional BI tool for simulation  Combination of market data and Beiersdorf data  Data consistency along parallel hierarchies (e.g. board regions and geographic regions)  Splashing of e.g Net Sales to countries and brands  Exchange rate effects  > 200 subsidiaries  > 20 categories  > 100 brand groups  Periods: 2006 – 2015  Domestic, export and total sales 03.09.2010
  • 21. Pressure test Scenarios Strong € Lower BDF product prices, but constant Weak € cost level Reference case Grow according to Grow with market current Country Portfolio FC M&S and Admin Higher raw material with 50% instead of prices NS & EBIT 80 % of NS growth case Only EBIT case 03.09.2010
  • 22. Integrated approach for strategic scenario development and financial evaluation Reference  Scenario simulation Case Quantify Strategy based on different parameters  Overview of financial conflicts/trade-offs between Strategic initiatives or with Ongoing Business financial targets  Potential resolution of conflicts leading to plausible overall strategy Develop Strategy  Business Portfolio 03.09.2010
  • 23. 23 Agenda  Practical Implementation of a Controlling Approach that matters  Organizational Development in Controlling  Effective and efficient Information Management  New Controlling Areas  Did the Crisis change anything? 03.09.2010
  • 24. 24 Did the Crisis change anything?  Macroeconomic situation remains difficult  C+T Market Growth remains slow  Consumers want more for less (Private Label!)  Customers continue to adapt structures drastically  Competition is further increasing 03.09.2010
  • 25. 25 Did the Crisis change anything? Hopefully!!! 03.09.2010