1. MAHINDRA & MAHINDRA LTD. PERFORMANCE MANAGEMENT SYSTEM Presented By: Reena Alva Roll No: A – 4

3. Only Indian company among the top three tractor manufacturers in the world.

5. Balanced Score Card approach By Robert S. Kalpan and David P. Norton’s, 1992 Measures performance on 4 perspectives Departmental Goal Setting

8. Individual Goal Setting

9. 2 Day workshop in the month of May – June ‘KRA setting’ and ‘How to conduct performance appraisal’ Useful to both appraisers and appraisees Step 1: Communication Workshop

10. Individual goals linked to business 3 – 5 KRAs Total Weightage: 100% Set after discussion between appraiser and appraisee Forms a basis for the calculation of performance payout The KRA sheets are sent to Corporate HR Department. Step 2: KRA setting

11. Conducted in the month of October Measure and evaluate performance in terms of the goals set Discussion of correction measures Step 3: Mid – Term Review:

12. Done in the month of April Employees are reviewed on the basis of achievement of KRAs, assessment of significant tasks other than KRAs Leadership competencies - M&M Ltd has adopted 7 leadership competencies Employee’s feedback is recorded Step 4: Performance Appraisal

13. Discussion is held between appraiser & reviewer to jointly arrive at overall rating of the employee For the performance pay calculation, the overall performance is divided into two parts: Business Performance Individual Performance

14. Appraiser gives feedback to the subordinate immediately after the final performance appraisal Reviewing if all the employees have got the appraisal report Step 5: Feedback and Counseling

16. Provides development opportunities for the growth of people.