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Market Xcel at a glance

 Market Xcel is a boutique market research firm that provides custom market research solutions to the clients.
 The strong background of the leadership team and the employees allow us to deliver very high quality service. At
 the same time the smaller size of our firm, translates into lower overheads, allowing us to provide the cost
 competitiveness that cannot be had from the large market research giants

Company Profile:
Establishment Year           : 2000 AD                               MRSI
Number of Employees          : 109                           • Market Research Society of India
Presence in India            : Ahmedabad
                               Bangalore
                               Chennai                               ESOMAR
                               Hyderabad                     • European Society of Marketing and Researcher
                               Kolkata
                               Mumbai
                               New Delhi (Head Office)
                                                                     AIMRI
                               Pune
Offices International        : Singapore                     • Alliance of International Market Research Institutions (UK)
                               U.K.
Domestic Affiliates          : 11 cities
Field Interviewers (India)   : 200                                   AGMR
Telephonic Interviewers      : 50 (Multilingual)             • Associated Global Market Research (UK)
Seasoned & experienced researchers; Online panel and
CATI capabilities

                                                                                                                             22
About us




Mission           :Our mission is to become an entity offering a holistic marketing

                   research service of any magnitude across regions

Vision            :To be the Enterprise of the future and viewed as one of the best &

                   proficient people to deal with, in areas of our competence

Keys to Success   : We focus on balancing three basic metrics for any project:




                                                          On-time delivery
                                     Quality



                                                 Price


                                                                                        33
Value Equation

Decades of client- and supplier-side experience
                                                                        Business Services
Dig deep to understand our client’s opportunities,
                                                                        HR/Benefits and Research
challenges, and key questions
                                                                        Training/Education Research
On-point recommendations based on well targeted
research




                                           Industry
                                          Knowledge

                                                        World Class
                     Business
                                                      Global Research
                     Acumen
                                                        Capabilities



                                             Client
       Accountable                          Service
       Proactive
       Communicative                                                            Issues Delineation
       Responsive                                                               Study Design
       Flexible                                                                 Data Collection
       Accurate                                                                 Analysis
       Consistent                                                               Business Interpretation
Role We Play




                                                                      ONLINE
       QUALITATIVE                     QUANTITATIVE
                                                                      CAPABILITIES




                                  Multi-Category Studies    250,000 double opt-in panelists
 Focus Groups
                                  Personal Interviews       60% panelist spread across 11
 Mini-Groups                     B2B CATI Center             most researched cities in India
                                  CAPI Interviews           Key    Profiling   Parameters      :
 In Depth Interviews             Tracking
                                                               Gender, Age, Income, Marital
 Observation Techniques          Central Locations
                                                               Status, Education & Occupation
                                  Mystery Shoppers
 Bulletin Board Groups                                      Sub                        Panels:
                                  Self-Administered
                                   questionnaires              Personal, Employment, IT, Finan
 On-line Groups
                                  Internet Surveys            ce, Automotive, Leisure, Shoppi
                                                               ng & Ailment
The Differentiator…



Amidst the research glut in the market, what sets Market Xcel apart is the overall approach towards

providing research services across platforms and categories


Though there are prominent research companies in the field, Market Xcel is one of the few companies,

which works in synonymy with Clients


Working across different verticals has equipped the company with an experience, which proves

beneficial for the Clients in all aspects


Market Xcel provides bespoke services to its clients. The company keenly focuses on the perennial

needs of its Clients thus delivering localized & Client centric solutions


The company is also known for its cost reduction mechanisms. Market Xcel’s low-key profile helps its

Clients to get world-class research services at reduced costs



                                                                                                       6
Industries We Service…

                                  Industry Vertical
                                                                                                       Category
                 (qualitative, quantitative and secondary research)
Automotive Research                                                                         2 Wheelers
Study types: Satisfaction, communication testing, preference, product features evaluation   4 Wheelers
& more…                                                                                     LCV & HCVs
                                                                                            Tractors
                                                                                            General Practitioners & Physicians
Healthcare & Pharmaceutical Research                                                        Specialists
Study types: Voice of consumer, communication testing, preference, evaluating               Hospitals
prescription pattern and drug efficacy & more…                                              Chemists
                                                                                            Path Labs & Research Centers
                                                                                            CTO/CIO/IT Heads
Information Technology Research                                                             System Integrators
Study types: Understanding budget spends, brand share, communication testing, ideation      Manufacturers & OEM's
research & more…                                                                            End Consumers
                                                                                            Establishments
Tele-communication                                                                          Owners & Intenders
Study types: Satisfaction research, brand image, usage and attitude, mobile application     Dealers & Distributors
research, network evaluation, retailer satisfaction, impact of number portability & more…   Corporate
FMCG                                                                                        Consumers all SEC's
Study types: Sensory research, product test, brand image, usage and attitude, ideation      Age & Genders
research, segmentation research, cues to communication & more…                              Supply Channels
Industrial Research                                                                         Purchase, Logistics
Study types: Market sizing, trends, growth, feasibility, sector potential, profiling key    Benchmarking
players & more…                                                                             Associate Interviews



                                                                                                                                 7
…Industries We Service

                                 Industry Vertical
                                                                                                      Category
                (qualitative, quantitative and secondary research)
Retail Research                                                                            Modern Format
Study types: Price benchmarking, promos, indexing, mystery audit, feasibility, catchment   Cash & Carry
profiling & more…                                                                          Apparel, Grocery, Durables
                                                                                           Core banking customers
BFSI
                                                                                           Bank branches and ATMs
Study types: Communication testing, product feasibility research, service evaluation at
                                                                                           Credit/Debit card holders
various touch points, satisfaction research, usage and attitude & more…
                                                                                           Insurance policy holders
                                                                                           Township
Real Estate & Property
                                                                                           Convention centre
Study types: Feasibility research, demand-supply measurement, demand for green
                                                                                           Malls
housing, product off-take, city profiling, product mix & more…
                                                                                           Tourist destinations
Food & Beverages                                                                           Retail
Study types: Blend test, product test, usage and attitude, SKU stocking patterns across    Youth
retail formats & more…                                                                     General consumers
Media                                                                                      General entertainment channels
Study types: Content and character evaluation, brand image, usage and attitude, ideation   Movies and Music
research, cues to communication, consumer connect, home immersions, gang-survey, feel      Youth
the pulse & more…
Education & Social Research                                                                Users – general / BPL families
Study types: Market sizing, course content evaluation, evaluating service parameters,      Stake holders
communication testing, barrier analysis – understanding cultural mindsets, assumptions     Government and NGOs
and processes & more…




                                                                                                                            8
Our Esteemed Clients…




                        9
…Our Esteemed Clients




                        10
Our Contact Details

Market Xcel Data Matrix Pvt. Ltd.
                                                  Key Contacts:
                                                  Delhi
Delhi                                             Ashwani Arora
16 Sant Nagar, East of Kailash                    +91 11 42343503
                                                  Mob. +91 9818462100
New Delhi – 110 065
                                                  ashwani@market-xcel.com
+91 11 42343500 (Phone)
+91 11 41325150 (Fax)


Mumbai                                            Mumbai
                                                  Alwin Samuel
Parvati Industrial Estate
                                                  +91 22 43345500
205 Sunmil Compound                               Mob. +91 9322255571
Lower Parel West                                  alwin@market-xcel.com

Mumbai – 400 028
+91 22 43345500




                                                                            11
                                                                             11
Thank You!
Your Research Partner




                        12
                         12

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Market xcel profile

  • 1. 1
  • 2. Market Xcel at a glance Market Xcel is a boutique market research firm that provides custom market research solutions to the clients. The strong background of the leadership team and the employees allow us to deliver very high quality service. At the same time the smaller size of our firm, translates into lower overheads, allowing us to provide the cost competitiveness that cannot be had from the large market research giants Company Profile: Establishment Year : 2000 AD MRSI Number of Employees : 109 • Market Research Society of India Presence in India : Ahmedabad Bangalore Chennai ESOMAR Hyderabad • European Society of Marketing and Researcher Kolkata Mumbai New Delhi (Head Office) AIMRI Pune Offices International : Singapore • Alliance of International Market Research Institutions (UK) U.K. Domestic Affiliates : 11 cities Field Interviewers (India) : 200 AGMR Telephonic Interviewers : 50 (Multilingual) • Associated Global Market Research (UK) Seasoned & experienced researchers; Online panel and CATI capabilities 22
  • 3. About us Mission :Our mission is to become an entity offering a holistic marketing research service of any magnitude across regions Vision :To be the Enterprise of the future and viewed as one of the best & proficient people to deal with, in areas of our competence Keys to Success : We focus on balancing three basic metrics for any project: On-time delivery Quality Price 33
  • 4. Value Equation Decades of client- and supplier-side experience Business Services Dig deep to understand our client’s opportunities, HR/Benefits and Research challenges, and key questions Training/Education Research On-point recommendations based on well targeted research Industry Knowledge World Class Business Global Research Acumen Capabilities Client Accountable Service Proactive Communicative Issues Delineation Responsive Study Design Flexible Data Collection Accurate Analysis Consistent Business Interpretation
  • 5. Role We Play ONLINE QUALITATIVE QUANTITATIVE CAPABILITIES  Multi-Category Studies  250,000 double opt-in panelists  Focus Groups  Personal Interviews  60% panelist spread across 11  Mini-Groups  B2B CATI Center most researched cities in India  CAPI Interviews  Key Profiling Parameters :  In Depth Interviews  Tracking Gender, Age, Income, Marital  Observation Techniques  Central Locations Status, Education & Occupation  Mystery Shoppers  Bulletin Board Groups  Sub Panels:  Self-Administered questionnaires Personal, Employment, IT, Finan  On-line Groups  Internet Surveys ce, Automotive, Leisure, Shoppi ng & Ailment
  • 6. The Differentiator… Amidst the research glut in the market, what sets Market Xcel apart is the overall approach towards providing research services across platforms and categories Though there are prominent research companies in the field, Market Xcel is one of the few companies, which works in synonymy with Clients Working across different verticals has equipped the company with an experience, which proves beneficial for the Clients in all aspects Market Xcel provides bespoke services to its clients. The company keenly focuses on the perennial needs of its Clients thus delivering localized & Client centric solutions The company is also known for its cost reduction mechanisms. Market Xcel’s low-key profile helps its Clients to get world-class research services at reduced costs 6
  • 7. Industries We Service… Industry Vertical Category (qualitative, quantitative and secondary research) Automotive Research 2 Wheelers Study types: Satisfaction, communication testing, preference, product features evaluation 4 Wheelers & more… LCV & HCVs Tractors General Practitioners & Physicians Healthcare & Pharmaceutical Research Specialists Study types: Voice of consumer, communication testing, preference, evaluating Hospitals prescription pattern and drug efficacy & more… Chemists Path Labs & Research Centers CTO/CIO/IT Heads Information Technology Research System Integrators Study types: Understanding budget spends, brand share, communication testing, ideation Manufacturers & OEM's research & more… End Consumers Establishments Tele-communication Owners & Intenders Study types: Satisfaction research, brand image, usage and attitude, mobile application Dealers & Distributors research, network evaluation, retailer satisfaction, impact of number portability & more… Corporate FMCG Consumers all SEC's Study types: Sensory research, product test, brand image, usage and attitude, ideation Age & Genders research, segmentation research, cues to communication & more… Supply Channels Industrial Research Purchase, Logistics Study types: Market sizing, trends, growth, feasibility, sector potential, profiling key Benchmarking players & more… Associate Interviews 7
  • 8. …Industries We Service Industry Vertical Category (qualitative, quantitative and secondary research) Retail Research Modern Format Study types: Price benchmarking, promos, indexing, mystery audit, feasibility, catchment Cash & Carry profiling & more… Apparel, Grocery, Durables Core banking customers BFSI Bank branches and ATMs Study types: Communication testing, product feasibility research, service evaluation at Credit/Debit card holders various touch points, satisfaction research, usage and attitude & more… Insurance policy holders Township Real Estate & Property Convention centre Study types: Feasibility research, demand-supply measurement, demand for green Malls housing, product off-take, city profiling, product mix & more… Tourist destinations Food & Beverages Retail Study types: Blend test, product test, usage and attitude, SKU stocking patterns across Youth retail formats & more… General consumers Media General entertainment channels Study types: Content and character evaluation, brand image, usage and attitude, ideation Movies and Music research, cues to communication, consumer connect, home immersions, gang-survey, feel Youth the pulse & more… Education & Social Research Users – general / BPL families Study types: Market sizing, course content evaluation, evaluating service parameters, Stake holders communication testing, barrier analysis – understanding cultural mindsets, assumptions Government and NGOs and processes & more… 8
  • 11. Our Contact Details Market Xcel Data Matrix Pvt. Ltd. Key Contacts: Delhi Delhi Ashwani Arora 16 Sant Nagar, East of Kailash +91 11 42343503 Mob. +91 9818462100 New Delhi – 110 065 ashwani@market-xcel.com +91 11 42343500 (Phone) +91 11 41325150 (Fax) Mumbai Mumbai Alwin Samuel Parvati Industrial Estate +91 22 43345500 205 Sunmil Compound Mob. +91 9322255571 Lower Parel West alwin@market-xcel.com Mumbai – 400 028 +91 22 43345500 11 11
  • 12. Thank You! Your Research Partner 12 12