Lead generation and appointment setting company that specializes in generating targeted and qualified business sales leads for North America through telemarketing.

1. Copyright © 2010 Callbox. All rights reserved.

2. Copyright © 2010 Callbox. All rights reserved.

3. Callbox Sales and Marketing Solutions
• Largest B2B lead generation outsourcing
company in the world
• More than 8 years of operation
• Over 500 sales and marketing professionals
worldwide
• Offices in the following countries: USA, UK,
Australia, Singapore, Malaysia, Hong Kong,
New Zealand
Copyright © 2010 Callbox. All rights reserved.

4. INDUSTRIES WE SERVE
Copyright © 2010 Callbox. All rights reserved.

5. Industries We Serve
Software Products Merchant Services
IT Products and Services Commercial Cleaning
Advertising Services Education and Training
Financial Services Healthcare
Other Industries
Logistics, Real Estate, Travel, etc.
Copyright © 2010 Callbox. All rights reserved.

6. MAJOR CLIENTS
Copyright © 2010 Callbox. All rights reserved.

7. Over 6,000 companies served around the world
Major Clients
Copyright © 2010 Callbox. All rights reserved.

8. AWARDS
Top 50 Teleservices Agencies Ranking
Customer Interaction Solutions Magazine
• 12th in the US Market
• 10th in the International Market
2010 Leading Providers of Outsourced
Sales and Marketing Services
The Black Book of Outsourcing
• Listed as a Top SMO Service Provider based on Customer
Satisfaction Ratings
• Recognized for Excellence Across Nine Performance Criteria
Top Outsourcer Awards
Contact Center World
• Top Outsourcer of the Year
• 1st in Percentage Growth of Sales Revenue
• 2nd in Number of Business-to-Business Agents
Copyright © 2010 Callbox. All rights reserved.

9. OUR SERVICES
Copyright © 2010 Callbox. All rights reserved.

10. Our Services
CREATE sales opportunities
With • Appointment Setting / Lead Generation
TELEMARKETING • Event Telemarketing
• Telephone Survey
CAPTURE more leads online
With • Web Design
WEB MARKETING • Search Engine Optimization (SEO)
• Social Media Marketing
CONTACT decision makers
• Targeted Call Lists
With
• List Management (Data Validation, Data
SALES LISTS Cleansing, Database/Client Profiling)
Copyright © 2010 Callbox. All rights reserved.

11. TELEMARKETING
Copyright © 2010 Callbox. All rights reserved.

12. The Callbox Process
Kick-Off Meeting Product Training /
Within a Week of Award Simulation Calls
2 4
Day after Script Approval
1 Notice of
3
Award of Contract Call Script Development
Calling can begin within 2 weeks. Day after Kick-off
5
8 7 Release of Database
Within 3 Days of Kick-Off
End-of-Month Campaign
Summary Reporting
Weekly Campaign Reporting
PipelineCRM, Campaign Status
6
Within 3 Days Start of Calling Campaign
Within 7 Days of Database Approval
Copyright © 2010 Callbox. All rights reserved.

13. Copyright © 2010 Callbox. All rights reserved.

14. Send to Quality Analyst Lead Identification /
Agent tags success calls as Appointment Setting
“For Lead Qualification" in the Agent reviews Client's
PipelineCRM. calendar prior to setting
appointments.
Lead Qualification START of Call Campaign
Quality Analyst listens to
call recording.
Leads that require additional
information are tagged for
follow-up. An agent corrects
or gathers the additional
information and the Lead is
resubmitted for qualification.
Lead Registration
Leads/appointments
The
approved by the QA appear in Email Delivery/Web Pick-up
the PipelineCRM and on the PipelineCRM sends notification Call Campaign
Client’s calendar. email to the Client. Client follows Flow
email link to view qualified leads
and appointments scheduled.
Copyright © 2010 Callbox. All rights reserved.

15. ONLINE MARKETING
Copyright © 2010 Callbox. All rights reserved.

16. Website Design and
Search Engine Optimization
 Website Analysis
 Keyword Research
 Content Writing
 On-Page Optimization
 Offsite Optimization
 Social Media Marketing
Copyright © 2010 Callbox. All rights reserved.

17. LIST SERVICES
Copyright © 2010 Callbox. All rights reserved.

18. List Services
Targeted Call List Creation
Database Validation/Verification
Data Cleansing/Scrubbing
Database/Customer Profiling
Copyright © 2010 Callbox. All rights reserved.

19. OUR GLOBAL DATA WAREHOUSE
Copyright © 2010 Callbox. All rights reserved.

20. The Callbox Data Warehouse
Profiled by Country
Over 20 Million Records
Copyright © 2010 Callbox. All rights reserved.

21. LEAD Management: PipelineCRM ©
Copyright © 2010 Callbox. All rights reserved.

22. Home
Complete web-based CRM:
• sales pipeline
 update information
and status
 upload proposals
and related docs
 view history
• calendar and alarms
• task manager
• real-time activity tracker
 track agent's
latest calls
Copyright © 2010 Callbox. All rights reserved.

23. Calendar
 track appointments set
by the Agent
 block dates/times for
personal appointments
 view calendar of your
individual sales team
members.
Copyright © 2010 Callbox. All rights reserved.

24. Leads
 search lead histories
 export lead list
Copyright © 2010 Callbox. All rights reserved.

25. Reports
 view charts and tables
reflecting campaign
progress
 view full call histories
 customize and download
reports
Premium Features
• List Editor
 manage/edit/delete
call list entries
 download current
call lists
• Dataminer
 build targeted lists;
filter by location,
industry and business
size
Copyright © 2010 Callbox. All rights reserved.

26. Contact Us
USA +1 888.810.7464
UK +44 203.002.5986
Australia +61 2.9037.2248
New Zealand +64 9.9143122
Singapore +65 6248.5023
Malaysia +60 3.4264.6400
Hong Kong +852 3.6786708
info@callboxinc.com
sales@callboxinc.com
www.CallboxInc.com
Copyright © 2010 Callbox. All rights reserved.