2. Introduction
American global courier delivery services company
Headquartered in Memphis, Tennessee, U.S. Of
America
Founded in 1971 by Frederick W. Smith (Chairman,
President & CEO)
3. FedEx History
He founded the Federal Express Corporation in 1971.
It was originally founded in Little Rock, Arkansas in
1971
In 1973 Smith was moved the company to Memphis,
Tennessee.
In 1994 Federal Express shortened its company
name to FedEx.
4. FedEx History (Con.)
In 2000 the company changed the name once more to
FedEx Express.
In 1998 the Corporation was created as FDX
Corporation.
In 2000 the FDX Corporation changed the name to
FedEx Corporation.
In 1990 FedEx was the first company to win the Malcolm
Baldrige National Quality Award.
5. Yesterday and Today
April 17, 1973 – First day of Operations
186 packages
25 cities
Today
210 countries
3.3 million packages
Global network
Asia-Pacific
Canada
Europe, Middle East, Africa
Latin America-Caribbean
8. Milestones
1975 – First showed profits
1977 –Deregulation for air cargo allowed use of
larger aircraft
1984 – Services to Europe and Asia began
1980’s:
FedEx reached its maturing stage.
First US company to reach $1 billion in
revenues.
10. SWOT Analysis
Strengths
Household name
Product quality
Global expansion
Abreast in technology
Air fleet
Weaknesses
Employee racial discrimination
Lack of ground transportation
force
Costly technology innovations
Judgment for late deliveries
Increased debt
11. SWOT Analysis
Opportunities
Global business growth
Online consumer services
Increase demand in logistics
Alliance with USPS
Threats
Foreign competition entry into
home
Economic standing
Online competitive advantages
of rivals
Gain in competition service
costs