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FedEx Corporation
By
Ammu Kuriakose
Introduction
 American global courier delivery services company
Headquartered in Memphis, Tennessee, U.S. Of
America
Founded in 1971 by Frederick W. Smith (Chairman,
President & CEO)
FedEx History
He founded the Federal Express Corporation in 1971.
 It was originally founded in Little Rock, Arkansas in
1971
In 1973 Smith was moved the company to Memphis,
Tennessee.
In 1994 Federal Express shortened its company
name to FedEx.
FedEx History (Con.)
In 2000 the company changed the name once more to
FedEx Express.
In 1998 the Corporation was created as FDX
Corporation.
In 2000 the FDX Corporation changed the name to
FedEx Corporation.
 In 1990 FedEx was the first company to win the Malcolm
Baldrige National Quality Award.
Yesterday and Today
April 17, 1973 – First day of Operations
 186 packages
 25 cities
Today
 210 countries
 3.3 million packages
 Global network
 Asia-Pacific
 Canada
 Europe, Middle East, Africa
 Latin America-Caribbean
FedEx Corporation Subsidiaries
 FedEx Express
 FedEx Ground
 FedEx Freight
 FedEx Custom Critical
 FedEx Trade Networks
 FedEx Services
Products
Post Delivery
Express Mail
Freight Forwarding
Third-party Logistics
Milestones
1975 – First showed profits
1977 –Deregulation for air cargo allowed use of
larger aircraft
1984 – Services to Europe and Asia began
1980’s:
 FedEx reached its maturing stage.
 First US company to reach $1 billion in
revenues.
Goal
Operate independently and compete collectively
SWOT Analysis
Strengths
 Household name
 Product quality
 Global expansion
 Abreast in technology
 Air fleet
Weaknesses
 Employee racial discrimination
 Lack of ground transportation
force
 Costly technology innovations
 Judgment for late deliveries
 Increased debt
SWOT Analysis
Opportunities
 Global business growth
 Online consumer services
 Increase demand in logistics
 Alliance with USPS
Threats
 Foreign competition entry into
home
 Economic standing
 Online competitive advantages
of rivals
 Gain in competition service
costs
Current Statistics
2013 Revenue of $44.3 billion
44,000+ Location
300,000 + Employees
Competition
United Parcel Service: Net Income
DHL
United States Postal Service
Customers
Small businesses
Shoppers
Meeting customers’ expectations through IT
Fed ex

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