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1. Type of
Service
Service Areas
covered by
Complaint
center(s)
Toll free
Consumer
Care
number(s) at
Complaint
Center(s)
Alternate
Specific
number
accessible
from other
networks
General
Informati
on
number
Name, Address, Email and Fax No.
of Appellate Authority
GSM -
Prepay
Cellular &
Basic
Andhra Pradesh 198 18602665555 121
Sreedhar Nandiraju
Tata Teleservices Ltd., Gyan Peeth,
Hardware Park, Plot No: 1 to 5,
(Survey No: 1/1),
Imarath Kancha, Raviryal Village,
Maheshwaram Mandalam, Ranga
Reddy Dist., Hyderabad, Andhra
Pradesh – 500005
Fax No 8414663339
mail id: appellate.ap@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Bihar 198 18602665555 121
Ravi Kartha
Tata Teleservices Ltd.4th Floor LIC
building, opposite Kamani Cetre,
Bistupur, Jamshedpur, PIN-831001.
Fax No: 9031002273
mailid: appellate.bh@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Madhya Pradesh 198 18602665555 121
Jayaraj R
Tata Teleservice Ltd., Plot No -1-2-3,
Kwality Globus, Permali Wallace
compound, Opp.R.B.I, Hoshangabad
Road, Bhopal-462001
Fax No-0755-6660444,
email id-
apellate.mp@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Gujarat 198 18602665555 121
Jayaraj R
Tata Teleservices Ltd., Gujarat
Bhavan, Opp. M.J. Library,Ellisbridge,
Ahmedabad - 380 006
903302273,
email ID:
appellate.gj@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Rajasthan 198 18602665555 121
Sanjay Tiku
Tata Teleservices Ltd., The Guman 1,
Near Amrapali Circle, Vaishali Nagar,
Jaipur - 302021, Rajasthan
Fax No.: 7737002273
appellate.raj@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Orissa 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., 4th Floor,
Fortunes Towers, Chandrasekharpur,
Bhubaneswar-751023 FAX:
0674 -6550248
appellate.orissa@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Kolkata 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., P S Srijan Tech
Park;
D N 52; Sector - V; Saltlake Lake ;
Kolkata - 700091 033-66662028
appellate.kol@tatadocomo.com
Tata Teleservices Ltd.
Details of Call Center and Appellate Authority

2. GSM -
Prepay
Cellular &
Basic
Rest of West Bengal 198 18602665555 121
Ravi Kartha
Tata Teleservices Ltd., P S Srijan Tech
Park; D N 52; Sector - 5; Saltlake Lake
; Kolkata - 700091 033-66662028
appellate.wb@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Karnataka 198 18602665555 121
Sunitha George
Tata Teleservice Ltd., No. 30/1, A
Block, Silicon Terrace, Kormangala,
Hosur main road,
Bangalore 560095 080-
66688122
appellate.kk@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Tamilnadu 198 18602665555 121
K.K.SARATHY,
Head -CSDTata Teleservices Ltd.
283&284, Prince Info City 2,13th
Floor, RajivGandhi Salai,
Kandanchavadi, Chennai-600096
appellate.tn@tatadocomo.com 044-
61655020
GSM -
Prepay
Cellular &
Basic
Kerala 198 18602665555 121
Harish Janardhanan
Tata Teleservice Ltd., SL PLAZA, 5th
Floor, Palarivattom, Kochi
682025
Fax No: 0484-6660666
appellate.kerala@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
UPE 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Ltd. K's
Trident, 2nd floor 10 rana Pratap
Marg, Lucknow- 226001 9044002273,
appellate.upe@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
UPW 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Limited
501, Mangal Pandey Nagar, Meerut
FAX Number: 01216605502
Email ID:
appellate.upw@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Maharashtra 198 18602665555 121
Sujeet Savargaonkar,
GM Tata Teleservice (Mah.) Ltd., 3rd
Floor, The Metropole Next to Inox
Bund garden Road Pune FAX : 020-
66005550
appellate.rom@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Mumbai 198 18602665555 121
Yogesh Bajpai
CSD HeadTata Teleservice (Mah.) Ltd.,
D- 26 TTC Industrial Area, MIDC,
Sanpada, Thane - Belapur Road, Navi
Mumbai 400613 Fax No
61655020
appellate.mum@tatatel.co.in
GSM -
Prepay
Cellular &
Basic
Haryana 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710 -
appellate.har@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Punjab 198 18602665555 121
Sachin Vaish
Tata Teleservice Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710
appellate.pun@tatadocomo.com
GSM -
Prepay
Cellular &
Basic
Himachal Pradesh 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710
appellate.har@tatadocomo.com

3. CDMA -
Prepay
Cellular &
Basic
Haryana 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710
appellate.har@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Punjab 198 18602665555 121
Sachin Vaish
Tata Teleservice Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710
appellate.pun@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Delhi 198 18602665555 121
Sanjay Tiku,
CSD HeadTata Teleservices Ltd.,
2A,Old Ishwar Nagar,Main Mathura
Road,New Delhi -110065
Fax- 11-66552020,
E-Mail ID-
appellateauthority.delhi@tatatel.co.in
CDMA -
Prepay
Cellular &
Basic
UPW 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Limited
501, Mangal Pandey Nagar, Meerut
FAX Number: 01216605502
Email ID:
appellate.upw@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
UPE 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Ltd. K's
Trident, 2nd floor 10 rana Pratap
Marg, Lucknow- 226001 9044002273,
appellate.upe@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Himachal Pradesh 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710 -
appellate.har@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Tamilnadu 198 18602665555 121
K.K.SARATHY,
Head -CSDTata Teleservices Ltd.
283&284, Prince Info City 2,13th
Floor, RajivGandhi Salai,
Kandanchavadi, Chennai-600096
appellate.tn@tatadocomo.com 044-
61655020
CDMA -
Prepay
Cellular &
Basic
Kerala 198 18602665555 121
Harish Janardhanan
Tata Teleservice Ltd., SL PLAZA, 5th
Floor, Palarivattom, Kochi
682025 Fax No: 0484-6660666
appellate.kerala@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Karnataka 198 18602665555 121
Sunitha George
Tata Teleservice Ltd., No. 30/1, A
Block, Silicon Terrace, Kormangala,
Hosur main road,
Bangalore 560095 080-
66688122
appellate.kk@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Gujarat 198 18602665555 121
Jayaraj R
Tata Teleservices Ltd., Gujarat
Bhavan, Opp. M.J. Library,Ellisbridge,
Ahmedabad - 380 006
903302273, email
ID appellate.gj@tatadocomo.com

4. CDMA -
Prepay
Cellular &
Basic
Rajasthan 198 18602665555 121
Sanjay Tiku
Tata Teleservices Ltd., The Guman 1,
Near Amrapali Circle, Vaishali Nagar,
Jaipur - 302021, Rajasthan
Fax No.: 7737002273
appellate.raj@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Orissa 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., 4th Floor,
Fortunes Towers, Chandrasekharpur,
Bhubaneswar-751023
FAX: 0674 -6550248
appellate.orissa@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Kolkata 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., P S Srijan Tech
Park;
D N 52; Sector - V; Saltlake Lake ;
Kolkata - 700091 033-66662028
appellate.kol@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Bihar 198 18602665555 121
Ravi Kartha
Tata Teleservices Ltd.4th Floor LIC
building, opposite Kamani Cetre,
Bistupur, Jamshedpur, PIN-
831001. Fax No: 9031002273
mailid: appellate.bh@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Rest of West Bengal 198 18602665555 121
Ravi Kartha
Tata Teleservices Ltd., P S Srijan Tech
Park; D N 52; Sector - 5; Saltlake Lake
; Kolkata - 700091 033-66662028
appellate.wb@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Madhya Pradesh 198 18602665555 121
Jayaraj R
Tata Teleservice Ltd., Plot No -1-2-3,
Kwality Globus, Permali Wallace
compound, Opp.R.B.I, Hoshangabad
Road, Bhopal-462001
Fax No-0755-6660444, email
id- appellate.mp@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Andhra Pradesh 198 18602665555 121
Sreedhar Nandiraju
Tata Teleservices Ltd., Gyan Peeth,
Hardware Park, Plot No: 1 to 5,
(Survey No: 1/1),
Imarath Kancha, Raviryal Village,
Maheshwaram Mandalam, Ranga
Reddy Dist., Hyderabad, Andhra
Pradesh – 500005
Fax No 8414663339 mail id:
appellate.ap@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Maharashtra 198 18602665555 121
Sujeet Savargaonkar,
GM Tata Teleservice (Mah.) Ltd., 3rd
Floor, The Metropole Next to Inox
Bund garden Road Pune FAX :
020-66005550
appellate.rom@tatadocomo.com
CDMA -
Prepay
Cellular &
Basic
Mumbai 198 18602665555 121
Yogesh Bajpai
CSD HeadTata Teleservice (Mah.) Ltd.,
D- 26 TTC Industrial Area, MIDC,
Sanpada, Thane - Belapur Road, Navi
Mumbai 400613 Fax No
61655020
appellate.mum@tatatel.co.in

5. GSM -
Postpay
Cellular &
Basic
Himachal Pradesh 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710 -
appellate.har@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Haryana 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710 -
appellate.har@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Punjab 198 18602665555 121
Sachin Vaish
Tata Teleservice Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710
appellate.pun@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
UPE 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Ltd. K's
Trident, 2nd floor 10 rana Pratap
Marg, Lucknow- 226001 9044002273,
appellate.upe@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
UPW 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Limited
501, Mangal Pandey Nagar, Meerut
FAX Number: 01216605502
Email ID:
appellate.upw@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Madhya Pradesh 198 18602665555 121
Jayaraj R
Tata Teleservice Ltd., Plot No -1-2-3,
Kwality Globus, Permali Wallace
compound, Opp.R.B.I, Hoshangabad
Road, Bhopal-462001
Fax No-0755-6660444, email
id- appellate.mp@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Kolkata 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., P S Srijan Tech
Park;
D N 52; Sector - V; Saltlake Lake ;
Kolkata - 700091 033-
66662028
appellate.kol@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Bihar 198 18602665555 121
Ravi Kartha
Tata Teleservices Ltd.4th Floor LIC
building, opposite Kamani Cetre,
Bistupur, Jamshedpur, PIN-831001.
Fax No: 9031002273
mailid: appellate.bh@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Orissa 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., 4th Floor,
Fortunes Towers, Chandrasekharpur,
Bhubaneswar-751023
FAX: 0674 -6550248
appellate.orissa@tatadocomo.com

6. GSM -
Postpay
Cellular &
Basic
Andhra Pradesh 198 18602665555 121
Sreedhar Nandiraju
Tata Teleservices Ltd., Gyan Peeth,
Hardware Park, Plot No: 1 to 5,
(Survey No: 1/1),
Imarath Kancha, Raviryal Village,
Maheshwaram Mandalam, Ranga
Reddy Dist., Hyderabad, Andhra
Pradesh – 500005
Fax No 8414663339 mail id:
appellate.ap@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Karnataka 198 18602665555 121
Sunitha George
Tata Teleservice Ltd., No. 30/1, A
Block, Silicon Terrace, Kormangala,
Hosur main road,
Bangalore 560095 080-
66688122
appellate.kk@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Kerala 198 18602665555 121
Harish Janardhanan
Tata Teleservice Ltd., SL PLAZA, 5th
Floor, Palarivattom, Kochi
682025 Fax
No: 0484-6660666
appellate.kerala@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Tamilnadu 198 18602665555 121
K.K.SARATHY,
Head -CSDTata Teleservices Ltd.
283&284, Prince Info City 2,13th
Floor, RajivGandhi Salai,
Kandanchavadi, Chennai-600096
appellate.tn@tatadocomo.com 044-
61655020
GSM -
Postpay
Cellular &
Basic
Gujarat 198 18602665555 121
Jayaraj R
Tata Teleservices Ltd., Gujarat
Bhavan, Opp. M.J. Library,Ellisbridge,
Ahmedabad - 380 006 903302273,
email ID appellate.gj@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Rajasthan 198 18602665555 121
Sanjay Tiku
Tata Teleservices Ltd., The Guman 1,
Near Amrapali Circle, Vaishali Nagar,
Jaipur - 302021, RajasthanT No.: NA
Fax No.: 7737002273
appellate.raj@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Maharashtra 198 18602665555 121
Sujeet Savargaonkar,
GM Tata Teleservice (Mah.) Ltd., 3rd
Floor, The Metropole Next to Inox
Bund garden Road Pune FAX
: 020-66005550
appellate.rom@tatadocomo.com
GSM -
Postpay
Cellular &
Basic
Mumbai 198 18602665555 121
Yogesh Bajpai
CSD HeadTata Teleservice (Mah.) Ltd.,
D- 26 TTC Industrial Area, MIDC,
Sanpada, Thane - Belapur Road, Navi
Mumbai 400613 Fax No
61655020
appellate.mum@tatatel.co.in
CDMA -
Postpay
Cellular &
Basic
Himachal Pradesh 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710 -
appellate.har@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Haryana 198 18602665555 121
Sachin Vaish
Tata Teleservices Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710 -
appellate.har@tatadocomo.com

7. CDMA -
Postpay
Cellular &
Basic
Punjab 198 18602665555 121
Sachin Vaish
Tata Teleservice Ltd., C-125,
Industrial Area, Phase 8, Mohali
0172-6651710
appellate.pun@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Delhi 198 18602665555 121
Sanjay Tiku,
CSD HeadTata Teleservices Ltd.,
2A,Old Ishwar Nagar,Main Mathura
Road,New Delhi -110065
Fax- 11-66552020, E-
Mail ID-
appellateauthority.delhi@tatatel.co.in
CDMA -
Postpay
Cellular &
Basic
UPE 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Ltd. K's
Trident, 2nd floor 10 rana Pratap
Marg, Lucknow- 226001 9044002273,
appellate.upe@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
UPW 198 18602665555 121
Arun Srievastava,
CSD HeadTata Teleservices Limited
501, Mangal Pandey Nagar, Meerut
FAX Number: 01216605502
Email ID:
appellate.upw@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Madhya Pradesh 198 18602665555 121
Jayaraj R
Tata Teleservice Ltd., Plot No -1-2-3,
Kwality Globus, Permali Wallace
compound, Opp.R.B.I, Hoshangabad
Road, Bhopal-462001
Fax No-0755-6660444, email id-
appellate.mp@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Kolkata 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., P S Srijan Tech
Park;
D N 52; Sector - V; Saltlake Lake ;
Kolkata - 700091 033-66662028
appellate.kol@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Bihar 198 18602665555 121
Ravi Kartha
Tata Teleservices Ltd.4th Floor LIC
building, opposite Kamani Cetre,
Bistupur, Jamshedpur, PIN-831001.
Fax No: 9031002273
mailid: appellate.bh@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Orissa 198 18602665555 121
Ravi Kartha
Tata Teleservice Ltd., 4th Floor,
Fortunes Towers, Chandrasekharpur,
Bhubaneswar-751023
FAX: 0674 -6550248
appellate.orissa@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Andhra Pradesh 198 18602665555 121
Sreedhar Nandiraju
Tata Teleservices Ltd., Gyan Peeth,
Hardware Park, Plot No: 1 to 5,
(Survey No: 1/1),
Imarath Kancha, Raviryal Village,
Maheshwaram Mandalam, Ranga
Reddy Dist., Hyderabad, Andhra
Pradesh – 500005
Fax No 8414663339 mail
id: appellate.ap@tatadocomo.com

8. CDMA -
Postpay
Cellular &
Basic
Karnataka 198 18602665555 121
Sunitha George
Tata Teleservice Ltd., No. 30/1, A
Block, Silicon Terrace, Kormangala,
Hosur main road,
Bangalore 560095
080-66688122
appellate.kk@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Kerala 198 18602665555 121
Harish Janardhanan
Tata Teleservice Ltd., SL PLAZA, 5th
Floor, Palarivattom, Kochi
682025 Fax
No: 0484-6660666
appellate.kerala@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Tamilnadu 198 18602665555 121
K.K.SARATHY,
Head -CSDTata Teleservices Ltd.
283&284, Prince Info City 2,13th
Floor, RajivGandhi Salai,
Kandanchavadi, Chennai-600096
appellate.tn@tatadocomo.com 044-
61655020
CDMA -
Postpay
Cellular &
Basic
Gujarat 198 18602665555 121
Jayaraj R
Tata Teleservices Ltd., Gujarat
Bhavan, Opp. M.J. Library,Ellisbridge,
Ahmedabad - 380 006
903302273,
email ID appellate.gj@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Rajasthan 198 18602665555 121
Sanjay Tiku
Tata Teleservices Ltd., The Guman 1,
Near Amrapali Circle, Vaishali Nagar,
Jaipur - 302021, Rajasthan
Fax No.: 7737002273
appellate.raj@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Maharashtra 198 18602665555 121
Sujeet Savargaonkar,
GM Tata Teleservice (Mah.) Ltd., 3rd
Floor, The Metropole Next to Inox
Bund garden Road Pune
FAX : 020-66005550
appellate.rom@tatadocomo.com
CDMA -
Postpay
Cellular &
Basic
Mumbai 198 18602665555 121
Yogesh Bajpai
CSD HeadTata Teleservice (Mah.) Ltd.,
D- 26 TTC Industrial Area, MIDC,
Sanpada, Thane - Belapur Road, Navi
Mumbai 400613 Fax No
61655020
appellate.mum@tatatel.co.in