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LinkedIn for Lead
                           Generation
                          Seven Steps to Sales

Int’l +972 9 794 1681
US +1 913 440 4072                               © K2 Global Communications
amy@k2-gc.com                                             All Rights Reserved
www.k2-gc.com
Your Speaker


                                   Amy Kenigsberg
                              Principal Consultant
                        K2 Global Communications
Int’l +972 9 794 1681
US +1 913 440 4072                                   © K2 Global Communications
amy@k2-gc.com                                                 All Rights Reserved
www.k2-gc.com
K2 Global Communications
             •    PR and marcom for Israeli and US companies in the global market
             •    Bottom-line focus
             •    Experience introducing new technologies in specialized markets
             •    Local availability with global reach
             •    Clients in security, software, pricing analytics, cloud, telecom,
                  acoustics, storage...


Int’l +972 9 794 1681
US +1 913 440 4072                                                           © K2 Global Communications
amy@k2-gc.com                                                                         All Rights Reserved
www.k2-gc.com
LinkedIn experts
             are EVERYWHERE
Int’l +972 9 794 1681
US +1 913 440 4072         © K2 Global Communications
amy@k2-gc.com                       All Rights Reserved
www.k2-gc.com
RESULTS
             •$1.5 million sales lead
             •Speaking opportunity in
              front of Israeli Sales &
              Marketing Leaders
Int’l +972 9 794 1681
US +1 913 440 4072                       © K2 Global Communications
amy@k2-gc.com                                     All Rights Reserved
www.k2-gc.com
Case Study 1: $1.5 million sales lead
             • Joined a very targeted group: Telematics
             • Followed discussions
             • Commented at every opportunity
                   • Questions about component interaction
                   • K2 crafted answers with client and posted
             • After a few weeks of participation, a buyer came directly to K2.
             • Based on our interaction within the group, our client’s product addressed
               what he wanted. He asked us to forward an initial order of 30,000 units, a
               $1.5 million order, with significant ongoing revenue.

Int’l +972 9 794 1681
US +1 913 440 4072                                                              © K2 Global Communications
amy@k2-gc.com                                                                            All Rights Reserved
www.k2-gc.com
Case Study 2: How I got here today
       • K2 uses LinkedIn as a critical relationship-building tool for networking on its own behalf.
         Our target audiences are CEOs and VPs of sales and marketing.
       • Noam & Ayelet frequently post in the groups promoting Israeli tech and sales &
         marketing, with their content focused on increasing sales.
          • Our philosophy is that public relations and marketing communications must be geared
             toward lead generation.
       • First we requested a link.
       • Afterward, we sent an introductory email suggesting the idea of mutual cooperation.
       • Based on a subsequent discussion, K2 was invited to put together a three-speaker event
         about using different tools for lead generation, which is why Rebecca, Lori and I are here
         today.
Int’l +972 9 794 1681
US +1 913 440 4072                                                                    © K2 Global Communications
amy@k2-gc.com                                                                                  All Rights Reserved
www.k2-gc.com
What’s in it for you?
             Step-by-Step Method to Use
             LinkedIn to Generate Sales
             Leads

Int’l +972 9 794 1681
US +1 913 440 4072                    © K2 Global Communications
amy@k2-gc.com                                  All Rights Reserved
www.k2-gc.com
Methodology for Success
             1)         Get your house in order
             2)         Align your outreach to your sales goals
             3)         Research & eavesdrop
             4)         Plan
             5)         Participate
             6)         Reach out to individuals
             7)         Start your own group


Int’l +972 9 794 1681
US +1 913 440 4072                                                © K2 Global Communications
amy@k2-gc.com                                                              All Rights Reserved
www.k2-gc.com
1.

              Get Your
              House in
              Order
Int’l +972 9 794 1681
US +1 913 440 4072       © K2 Global Communications
amy@k2-gc.com                     All Rights Reserved
www.k2-gc.com
TARGETED Key messages
             • Who are your customers?
                   • Challenges & needs
             • What’s in it for them?




Int’l +972 9 794 1681
US +1 913 440 4072                        © K2 Global Communications
amy@k2-gc.com                                      All Rights Reserved
www.k2-gc.com
Customers
             • CIOs who buy efficiency software
             v.
             • CIOs of companies with between 150-950 employees who need to
                streamline IT operations to reduce fixed and variable costs




Int’l +972 9 794 1681
US +1 913 440 4072                                                   © K2 Global Communications
amy@k2-gc.com                                                                 All Rights Reserved
www.k2-gc.com
What’s in it for me?
             • Our software leverages the latest algorithms to ensure your system
                runs smoothly
             v.
             • ABC’s solution reduces processing time, increasing the efficiency of
                existing hardware and software, reducing your fixed and variable
                costs.



Int’l +972 9 794 1681
US +1 913 440 4072                                                         © K2 Global Communications
amy@k2-gc.com                                                                       All Rights Reserved
www.k2-gc.com
2. Align outreach to
                 your sales goals




Int’l +972 9 794 1681
US +1 913 440 4072                      © K2 Global Communications
amy@k2-gc.com                                    All Rights Reserved
www.k2-gc.com
• Geography
             • Type of business
             • Role within the organization
Int’l +972 9 794 1681
US +1 913 440 4072                            © K2 Global Communications
amy@k2-gc.com                                          All Rights Reserved
www.k2-gc.com
Be Specific: My goals for Q2 2012
            • Increase sales in the UK
            • Identify software integration partners
            • Meet with six CTOs at organizations
              with more than 250 employees
Int’l +972 9 794 1681
US +1 913 440 4072                             © K2 Global Communications
amy@k2-gc.com                                           All Rights Reserved
www.k2-gc.com
3. Research
          & Eavesdrop


Int’l +972 9 794 1681
US +1 913 440 4072      © K2 Global Communications
amy@k2-gc.com                    All Rights Reserved
www.k2-gc.com
Take Your TIME
  • LISTEN
  • Find out what matters to them
  • Determine what topics interest them
  • Figure out how you can add to the
    conversation

Int’l +972 9 794 1681
US +1 913 440 4072                        © K2 Global Communications
amy@k2-gc.com                                      All Rights Reserved
www.k2-gc.com
Three Conversations from
                        a LinkedIn Group(BestPracticesforISV)




Int’l +972 9 794 1681
US +1 913 440 4072                                   © K2 Global Communications
amy@k2-gc.com                                                 All Rights Reserved
www.k2-gc.com
4. Plan




Int’l +972 9 794 1681
US +1 913 440 4072      © K2 Global Communications
amy@k2-gc.com                    All Rights Reserved
www.k2-gc.com
Within your organization (not just
   sales)
  • Divide the relevant groups among your critical team members
  • Show how this is worthwhile to secure their buy-in
  • Include every customer-facing individual, from inside sales to sales
    engineers
  • Update everyone’s individual profiles to reflect the corporate goals
  • Review their job description and skill set
  • Ensure that they feature your company’s key messages, as it relates to
    their specific role
Int’l +972 9 794 1681
US +1 913 440 4072                                                  © K2 Global Communications
amy@k2-gc.com                                                                All Rights Reserved
www.k2-gc.com
Within LinkedIn
  • Plan discussions within the LinkedIn groups to initiate,
    based on the trends and tones you are seeing by
    eavesdropping
  • Write “neutral” comments that establish you as an expert
    (without direct selling)
  • Plan four relevant surveys you can launch each quarter
Int’l +972 9 794 1681
US +1 913 440 4072                                  © K2 Global Communications
amy@k2-gc.com                                                All Rights Reserved
www.k2-gc.com
Discussion Planning
             • Publicizing Software as a Service monitoring solution
             • Relevant discussions/surveys:
                   • Who pays for SaaS solutions? (Divisions, departments, IT)
                   • Who is the gatekeeper for adopting an SaaS?
                   • How many employees are using SaaS as part of their daily jobs? Roles?
                   • Do you think transferring from in-house IT to SaaS has been good for
                     morale?
                   • We had a client solve this problem by…
Int’l +972 9 794 1681
US +1 913 440 4072                                                                © K2 Global Communications
amy@k2-gc.com                                                                              All Rights Reserved
www.k2-gc.com
Aditi is a Platform-as-a-Service solution provider




Int’l +972 9 794 1681
US +1 913 440 4072                                                       © K2 Global Communications
amy@k2-gc.com                                                                     All Rights Reserved
www.k2-gc.com
5. Participate



 • Offer objective comments where appropriate
 • Initiate a new discussion every week or two
 • Post relevant materials that would be of interest to the group

Int’l +972 9 794 1681
US +1 913 440 4072                                                  © K2 Global Communications
amy@k2-gc.com                                                                All Rights Reserved
www.k2-gc.com
6. Reach out to individuals
            • Thought leaders v. your potential customers
            • Ask to link (nothing else)
            • AFTER they have accepted your link, send a follow-up message – via LinkedIn
               • From our experience after 7 years of “cold emailing,” prospects are more
                 likely to open LinkedIn messages than emails from people they don’t know
                 personally
            • Content should simply introduce who you are and focus on THEIR challenges
            • Request a call – suggest specific times /dates
            • FOLLOW-UP

Int’l +972 9 794 1681
US +1 913 440 4072                                                            © K2 Global Communications
amy@k2-gc.com                                                                          All Rights Reserved
www.k2-gc.com
Reaching Out – The Good, Bad & Ugly
             • Joe,
                   • I’ve been reading your posts lately, and you keep bringing up the fact that
                     your company isn’t aware of what is and isn’t on the cloud and what can be
                     tracked. We have done extensive research in this area, and we may be able
                     to help.
             • Joe,
                   • We have a technology that tracks cloud usage. It’s in beta, and we’d like to
                     invite you to participate.
             • Joe,
                   • Call me. We sell a cloud tracking product.

Int’l +972 9 794 1681
US +1 913 440 4072                                                                       © K2 Global Communications
amy@k2-gc.com                                                                                     All Rights Reserved
www.k2-gc.com
7. Start Your Own Group *




             *Make sure you have a company page to back it up

Int’l +972 9 794 1681
US +1 913 440 4072                                              © K2 Global Communications
amy@k2-gc.com                                                            All Rights Reserved
www.k2-gc.com
Questions?
                        Before we discuss the other social
                                media channels

Int’l +972 9 794 1681
US +1 913 440 4072                                       © K2 Global Communications
amy@k2-gc.com                                                     All Rights Reserved
www.k2-gc.com
• Dell has made more than $10 million
       • Build brand and share valuable
         industry knowledge
             • Find balance between blatant self-
               promotion and sharing information
       • MANAGE the process – Use
         HootSuite or something similar




Int’l +972 9 794 1681
US +1 913 440 4072                                  © K2 Global Communications
amy@k2-gc.com                                                All Rights Reserved
www.k2-gc.com
Google+, Facebook & B-to-B
             •    MUST haves – Like a business card or website used to be
             •    Invite your employees/customers to Like
             •    Synch all material across sites
             •    Keep it human
                   • Post photos of employees
             • Not a significant source of B-to-B sales leads


Int’l +972 9 794 1681
US +1 913 440 4072                                                          © K2 Global Communications
amy@k2-gc.com                                                                        All Rights Reserved
www.k2-gc.com
Questions?
                   For Amy, Rebecca, Lori, Noam?

Int’l +972 9 794 1681
US +1 913 440 4072                            © K2 Global Communications
amy@k2-gc.com                                          All Rights Reserved
www.k2-gc.com

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Using LinkedIn to Generate Sales Leads

  • 1. LinkedIn for Lead Generation Seven Steps to Sales Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 2. Your Speaker Amy Kenigsberg Principal Consultant K2 Global Communications Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 3. K2 Global Communications • PR and marcom for Israeli and US companies in the global market • Bottom-line focus • Experience introducing new technologies in specialized markets • Local availability with global reach • Clients in security, software, pricing analytics, cloud, telecom, acoustics, storage... Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 4. LinkedIn experts are EVERYWHERE Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 5. RESULTS •$1.5 million sales lead •Speaking opportunity in front of Israeli Sales & Marketing Leaders Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 6. Case Study 1: $1.5 million sales lead • Joined a very targeted group: Telematics • Followed discussions • Commented at every opportunity • Questions about component interaction • K2 crafted answers with client and posted • After a few weeks of participation, a buyer came directly to K2. • Based on our interaction within the group, our client’s product addressed what he wanted. He asked us to forward an initial order of 30,000 units, a $1.5 million order, with significant ongoing revenue. Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 7. Case Study 2: How I got here today • K2 uses LinkedIn as a critical relationship-building tool for networking on its own behalf. Our target audiences are CEOs and VPs of sales and marketing. • Noam & Ayelet frequently post in the groups promoting Israeli tech and sales & marketing, with their content focused on increasing sales. • Our philosophy is that public relations and marketing communications must be geared toward lead generation. • First we requested a link. • Afterward, we sent an introductory email suggesting the idea of mutual cooperation. • Based on a subsequent discussion, K2 was invited to put together a three-speaker event about using different tools for lead generation, which is why Rebecca, Lori and I are here today. Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 8. What’s in it for you? Step-by-Step Method to Use LinkedIn to Generate Sales Leads Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 9. Methodology for Success 1) Get your house in order 2) Align your outreach to your sales goals 3) Research & eavesdrop 4) Plan 5) Participate 6) Reach out to individuals 7) Start your own group Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 10. 1. Get Your House in Order Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 11. TARGETED Key messages • Who are your customers? • Challenges & needs • What’s in it for them? Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 12. Customers • CIOs who buy efficiency software v. • CIOs of companies with between 150-950 employees who need to streamline IT operations to reduce fixed and variable costs Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 13. What’s in it for me? • Our software leverages the latest algorithms to ensure your system runs smoothly v. • ABC’s solution reduces processing time, increasing the efficiency of existing hardware and software, reducing your fixed and variable costs. Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 14. 2. Align outreach to your sales goals Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 15. • Geography • Type of business • Role within the organization Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 16. Be Specific: My goals for Q2 2012 • Increase sales in the UK • Identify software integration partners • Meet with six CTOs at organizations with more than 250 employees Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 17. 3. Research & Eavesdrop Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 18. Take Your TIME • LISTEN • Find out what matters to them • Determine what topics interest them • Figure out how you can add to the conversation Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 19. Three Conversations from a LinkedIn Group(BestPracticesforISV) Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 20. 4. Plan Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 21. Within your organization (not just sales) • Divide the relevant groups among your critical team members • Show how this is worthwhile to secure their buy-in • Include every customer-facing individual, from inside sales to sales engineers • Update everyone’s individual profiles to reflect the corporate goals • Review their job description and skill set • Ensure that they feature your company’s key messages, as it relates to their specific role Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 22. Within LinkedIn • Plan discussions within the LinkedIn groups to initiate, based on the trends and tones you are seeing by eavesdropping • Write “neutral” comments that establish you as an expert (without direct selling) • Plan four relevant surveys you can launch each quarter Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 23. Discussion Planning • Publicizing Software as a Service monitoring solution • Relevant discussions/surveys: • Who pays for SaaS solutions? (Divisions, departments, IT) • Who is the gatekeeper for adopting an SaaS? • How many employees are using SaaS as part of their daily jobs? Roles? • Do you think transferring from in-house IT to SaaS has been good for morale? • We had a client solve this problem by… Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 24. Aditi is a Platform-as-a-Service solution provider Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 25. 5. Participate • Offer objective comments where appropriate • Initiate a new discussion every week or two • Post relevant materials that would be of interest to the group Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 26. 6. Reach out to individuals • Thought leaders v. your potential customers • Ask to link (nothing else) • AFTER they have accepted your link, send a follow-up message – via LinkedIn • From our experience after 7 years of “cold emailing,” prospects are more likely to open LinkedIn messages than emails from people they don’t know personally • Content should simply introduce who you are and focus on THEIR challenges • Request a call – suggest specific times /dates • FOLLOW-UP Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 27. Reaching Out – The Good, Bad & Ugly • Joe, • I’ve been reading your posts lately, and you keep bringing up the fact that your company isn’t aware of what is and isn’t on the cloud and what can be tracked. We have done extensive research in this area, and we may be able to help. • Joe, • We have a technology that tracks cloud usage. It’s in beta, and we’d like to invite you to participate. • Joe, • Call me. We sell a cloud tracking product. Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 28. 7. Start Your Own Group * *Make sure you have a company page to back it up Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 29. Questions? Before we discuss the other social media channels Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 30. • Dell has made more than $10 million • Build brand and share valuable industry knowledge • Find balance between blatant self- promotion and sharing information • MANAGE the process – Use HootSuite or something similar Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 31. Google+, Facebook & B-to-B • MUST haves – Like a business card or website used to be • Invite your employees/customers to Like • Synch all material across sites • Keep it human • Post photos of employees • Not a significant source of B-to-B sales leads Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com
  • 32. Questions? For Amy, Rebecca, Lori, Noam? Int’l +972 9 794 1681 US +1 913 440 4072 © K2 Global Communications amy@k2-gc.com All Rights Reserved www.k2-gc.com

Notas del editor

  1. Speech Notes - Slide 1Put in Commtouch logo1. [Title] News You Can UseNews You Can Use
  2. Speech Notes - Slide 31. [Content Placeholder 2] Global PR and marcom for Israeli companies in the global market Bottom-line focus Niche PR Experience introducing new technologies in specialized markets Local availability with global reachGlobal PR and marcom for Israeli companies in the global market Bottom-line focus Niche PR Experience introducing new technologies in specialized markets Local availability with global reach